IT Business Partner

Quick Facts

• Role: IT Business Partner

Description

Act as the main IT contact for employees and connect their needs with suitable technology solutions. Coordinate the IT agenda and communication between users, management, and external vendors, and lead projects focused on digitalization, automation, and internal process improvement. Analyze user requirements, create business assignments, oversee vendor-delivered IT service quality, support training for new systems, and recommend practical use of Microsoft 365, Power Platform, and AI.

Responsibilities

• Own IT liaison between employees, leadership, and external suppliers

• Coordinate IT agenda and vendor communications

• Drive digitization and automation initiatives and process improvements

• Analyze user requests and processes; prepare business requirements

• Propose appropriate systems, applications, and digital tools

• Monitor IT service quality from external providers and coordinate resolution of operational issues

• Support and train users when introducing new systems and tools

• Identify opportunities to leverage Microsoft 365, Power Platform, and AI

• Report regularly to leadership and prepare materials for technology and digitization investment decisions

Requirements

• Minimum 3 years of experience in IT projects, digitalization, business analysis, enterprise systems, or IT service coordination

• Secondary or university education, ideally technical or economic

• Knowledge of Microsoft 365 (especially Teams, SharePoint, Exchange Online) and Power Platform (Power Automate, Power Apps, Power BI)

• Awareness of information systems, cloud services, system integrations, IT infrastructure, and cybersecurity

• Ability to translate user needs into clear business and technical specifications

• Ability to communicate with technical specialists, non-technical users, leadership, and external vendors

• Project management experience and process analysis orientation (advantage)

• Analytical, organizational, negotiation, and presentation skills

• Proactive, independent, outcome-oriented approach with willingness to propose improvements

• Fluent Czech and English for working with documentation and communicating with vendors

Benefits

• Opportunity to make a real impact on the organization’s digital development

• Freedom to implement own ideas and drive innovations in IT, automation, and AI

• Flexible working hours and regular work from home

• 5 weeks holiday, 5 sick days, 5 personal days

• Meal voucher and benefits allowance