System Analyst

Quick Facts

• Role: System Analyst

• Focus: Banking/business customer solutions (accounts & products, user management & permissions, self-service, consents/documents) and integrations with central bank systems

Description

You will participate in the design and development of banking customer business functionality and system integrations. You will analyze new features, translate business needs into system solutions, and collect, clarify, and document requirements with Product Owners, business analysts, and stakeholders. You will produce functional and technical specifications, model AS-IS/TO-BE processes, design REST/JSON API contracts and integrations, analyze impact on existing architecture, support implementation, and collaborate on testing and production issue resolution.

Responsibilities

• Analyze and design business/system processes (AS-IS / TO-BE)

• Gather and document requirements and user stories

• Create functional and technical specifications for development teams

• Model information flows with UML and develop data models

• Define and document REST API contracts and participate in REST service/integration design

• Design integrations between banking systems, self-service portals, and central banking systems

• Analyze the impact of changes on application architecture, integrations, and business processes

• Support developers during implementation by clarifying requirements and assisting with analytical questions

• Collaborate with QA on test scenarios, acceptance criteria, and verification

• Investigate and resolve production issues and identify optimization opportunities

• Maintain consistent analytical, functional, and technical documentation

Requirements

• Minimum 4 years of experience as a System Analyst

• Experience on banking/financial sector projects (preferred: business internet banking)

• Practical knowledge of systems analysis and modeling

• Experience creating system requirements specifications, user stories, use cases, and UML diagrams

• Very good knowledge of UML and BPMN 2.0

• Practical knowledge of Enterprise Architect (or similar modeling tools)

• Ability to analyze and design REST/JSON APIs

• Knowledge of integrations: REST, SOAP, synchronous and asynchronous communication

• Ability to create data models and analyze database structures

• SQL knowledge for data analysis and requirements verification

• Experience with Jira and Confluence

• Agile/Scrum methodology knowledge

• Ability to collaborate with architects, developers, and business representatives

• Strong communication and interpersonal skills

• Independence and proactive, well-organized working style

Benefits

• Opportunity to work across diverse Software, Embedded, Data, and Cloud Services projects

• Involvement in additional pre-sales and expert initiatives

• Access to medical care, sports card, and cafeteria platform (per cooperation rules) (hybrid work: 1 day per week in Warsaw)