Business & Systems Analyst

Quick Facts

• Role: Business & Systems Analyst

• Focus: Digital transformation of business processes and supporting systems

Description

You will support the digital transformation of business processes and the systems that support key areas of an international insurance business. The role includes gathering, analyzing, and documenting business and system requirements, creating functional and non-functional specifications (including user stories, use cases, and process diagrams), and collaborating with IT delivery teams. You will also support UAT and verify that implemented solutions meet the defined requirements.

Responsibilities

• Create functional and non-functional specifications, including user stories, use cases, and process diagrams

• Develop and maintain project documentation (data models, system integrations, and process flows)

• Collaborate with IT contractors (developers, testers) to design and implement solutions

• Support UAT and confirm alignment of delivered solutions with requirements

• Map and analyze existing business processes (AS-IS/TO-BE) and propose improvements

• Collect, analyze, and document business and system requirements from stakeholders

Requirements

• 3–5 years of experience as a Business Analyst, Systems Analyst, or Business & Systems Analyst

• Experience working with IT teams on system and integration analysis, including APIs

• Strong SQL knowledge to read and understand database structures

• Excellent knowledge of requirements elicitation and documentation methodologies: BPMN, UML, User Stories

• Familiarity with Jira, Confluence, and Visio or Lucidchart (or similar tools)

• Fluent Polish and English