Program Analyst

Quick Facts

• Role: Program Analyst

• Purpose: Plan, analyze, evaluate, and improve administrative and operational programs for the Assistant and Associate Directors.

• Schedule: 8:00am–4:30pm, Monday–Friday

• Work setting: Not virtual

Description

Serve as a Program Analyst responsible for planning, analyzing, evaluating, and improving administrative and operational programs. You will develop enterprise strategy and evaluation methods, assess administrative and communication systems, and provide compliance-oriented advisory support for leadership teams. The focus is on continuous process improvement and data-driven recommendations.

Responsibilities

• Develop enterprise strategy, communication tools, training, performance measures, and evaluation methods for the facility ADPAC program

• Analyze facility payroll processes and coordinate program communications with the Financial Services Center and Human Resources

• Evaluate implementation and operation of the electronic fax program across the hospital

• Provide program analysis and advisory support for administrative and operational programs assigned to the Assistant and Associate Directors

• Maintain and evaluate systems for national policy review and timely updates to local procedures and protocols

• Analyze administrative support processes (timekeeping oversight, Equipment Inventory List controls, conference-room utilization, interactive facility map maintenance, Talent Management System administration) to identify risks and improvement opportunities

• Conduct workforce and organizational analyses for services reporting to the Assistant and Associate Directors

• Analyze onboarding and workforce-integration processes for assigned staff portfolios

• Run comparative studies of systems and programs and recommend improvements for office automation and administrative support systems

• Assess operational planning and execution and promote continuous process improvement

• Develop and evaluate administrative program policies and procedures affecting deadlines, workflow, workload distribution, internal controls, compliance, and resource utilization

• Analyze the ADPAC support model for services reporting to Associate and Assistant Directors

• Support compliance with national VA requirements, including oversight tied to the Office of Inspector General, The Joint Commission, and Veterans Service Organization visits

• Support councils, committees, and meetings as assigned

• Determine study objectives, collect and validate data, apply analytical techniques, compare performance to benchmarks, and produce written and oral recommendations

Benefits

Receive a comprehensive federal benefits package. Eligibility depends on the position type and whether the role is full-time, part-time, or intermittent.