Program Specialist

Quick Facts

• Role: Program Specialist (GS-7 to GS-9)

Description

The Program Specialist supports the Patient Care Services Whole Health and Wellness department by assisting the Whole Health and Wellness System Manager/Director with administrative missions and day-to-day program operations.

The position processes clinical proficiencies, generates reports, coordinates internal reviews for compliance, and acts as a liaison across care services with a focus on Primary Care, Mental Health, and Specialty Care. It also supports studies and special projects, internal policies/procedures, human resources functions, organizational staffing documentation, awards/performance pay documents, purchasing, and departmental budgeting.

Responsibilities

• Process clinical proficiencies for multiple disciplines

• Generate Whole Health and Wellness and other required departmental reports

• Coordinate and analyze internal reviews to ensure compliance with VISN/Central Office directives and standards

• Serve as liaison between Whole Health and Wellness and care services to support expansion across Veteran care

• Coordinate studies and special projects to improve healthcare delivery and operational efficiency

• Assist in drafting internal instructions, operating policies, protocols, and procedural guidelines

• Support financial management: budget estimates and justifications

• Support human resources management including recruitment, compensation, promotions, awards, benefits, position classification, performance management, leave administration, training, disciplinary actions, and labor relations

• Maintain and update organizational charts and personnel distribution lists

• Assist in preparing yearly performance award documents and physician performance pay

• Serve as primary purchase card holder for department fund control points; assist with patient care purchasing as needed

• Support departmental budgeting and financial management

Requirements

• U.S. citizenship

• Complete all required application steps and an online assessment measuring general competencies

• Selective Service registration for eligible males

• Subject to background/security investigation

• Complete online onboarding and provide acceptable employment identification (REAL ID compliant)

• Participate in the seasonal influenza vaccination program

• Serve the required probationary period or trial period as a condition of employment

• Meet GS-7 or GS-9 qualification requirements by the closing date using specialized experience and/or graduate education (transcripts required)

Benefits

A comprehensive federal employee benefits package is available; eligibility depends on the specific position type.