Junior Data Analyst (Support)

Quick Facts

• Role: Junior Data Analyst (Support)
• Team: Support team in Český Budějovice
• Focus: Client data processing, reporting/analysis, and customer support (CRM)

Description

You’ll process client data from multiple sources, transform it into usable formats, and prepare it for reporting and analysis. The role also includes managing client ticket requests, prioritizing and monitoring deadlines, and communicating with customers and internal teams. You will support CRM-related requests and perform necessary system/admin adjustments.

Responsibilities

• Process client data from various sources and convert it into usable formats
• Prepare and deliver data for reporting and analytics
• Manage tickets: track requests, set priorities, and ensure timelines
• Communicate with customers and team members (analysts, developers)
• Configure the system and perform administrator-level adjustments
• Handle client requests and help them with the CRM system

Requirements

• Advanced proficiency in Microsoft Excel
• Good knowledge of Microsoft SQL (queries, working with databases)
• Practical experience with Microsoft Power BI
• Analytical thinking, attention to detail, and careful work style
• Good Czech and communicative English
• Customer-oriented approach, reliability, and ability to complete tasks end-to-end
• Experience with AI tools (e.g., Claude, Copilot, or similar) in an active way

Benefits

• Interesting expert work with data and growth toward a senior analytics role
• Air-conditioned office in the city center and flexible working hours
• Laptop and mobile; option for a favorable car rental for private use
• Friendly environment and fair collaboration (employment options: HPP or IČO)
• Quality coffee and team support