Management Analyst

Quick Facts

• Role: Management Analyst (GS-11 or GS-12)

• Schedule: Full-time, Monday through Friday (8:00am–4:30pm)

• Telework: Eligible for situational (ad hoc) telework only; must report to the official duty station each scheduled workday

Description

The Management Analyst provides objectively based information to support administrative decision-making for organizational operations and management within a Veterans Service Center. The role performs complex analytical work to evaluate and improve managerial and personnel policies, practices, and organizational structures, including assessing internal control systems for compliance and effectiveness. You will advise leadership on policy/procedure implementation, coordinate initiatives with field offices, and prepare reports, memos, and responses for internal and Central Office needs.

Responsibilities

• Conduct complex analyses to evaluate and promote improvements in station managerial and personnel policies, procedures, and organizational structures

• Research and interpret policies and procedures to provide advice to senior managers

• Analyze internal control systems for compliance with directives and effectiveness at identifying fraud, waste, or mismanagement

• Present conclusions, recommendations, and alternative courses of action in meetings and conference calls

• Provide guidance on interpreting and implementing new or revised legislation, regulations, and procedures

• Coordinate and facilitate initiatives requiring teamwork between District Offices and the Regional Office

• Handle sensitive correspondence and advise on labor-management issues (e.g., negotiations, grievance responses, disciplinary/performance drafts)

• Prepare memos and maintain records/timetables for Master Agreement matters

• Monitor initiative status and recommend when intervention is necessary to achieve RO objectives

• Study and improve work methods, procedures, and systems based on mission/staffing changes; justify supplies and equipment purchases

• Develop technical data, estimates, statistics, and other decision-support information for higher-level managers

• Implement local policy statements aligned with VBA directives (e.g., training and operational analyses)

• Monitor and analyze management information system data to validate reporting and recommend improvements

• Analyze projected workloads to convert assumptions into realistic staffing requirements

• Manage administrative operations of the VSC front office, including communications/logistics, workload data analysis, emergency preparedness, directives, systematic analyses, HR/support services/public contact surveys, timecard certification POC, employee emails and alerts, SharePoint administration, delegations, travel, and office procurement

Requirements

• U.S. citizenship

• Serve a 1-year probationary period

• Subject to background/security investigation

• Complete online onboarding

• Males born after 12/31/1959 must be registered for Selective Service

• Meet GS-11 or GS-12 qualification requirements by the closing date

• GS-11: 1 year specialized experience (program evaluations, research laws/regulations, and communicating findings) or qualifying Ph.D./graduate education or an approved combination

• GS-12: 1 year specialized experience (advice/guidance for policy improvements; analytic methods for program effectiveness/productivity; applying/modifying practices for complex administrative problems; preparing detailed reports). No education substitution.

Benefits

• Comprehensive federal employee benefits package for you and your family

• Eligibility for service credit and annual leave accrual based on tenure

• Special employment consideration for eligible persons with disabilities (e.g., Schedule A and certain disabled veterans)