Senior HR Business Partner (Marketing & Communications)

Quick Facts

• Role: Senior HR Business Partner for Marketing & Communications (MarCom)

• Focus: Talent, workforce, and organizational strategy in an AI-forward environment

Description

Partner with MarCom leaders to translate business goals into actionable talent and organizational strategies that deliver measurable outcomes. Help shape how an AI-native MarCom function operates by redesigning operating models and workflows, leading performance/development cycles, and using people and operational data to identify risks and opportunities. Collaborate with HR and business stakeholders to drive culture, engagement, workforce planning, and equitable, scalable solutions.

Responsibilities

• Immerse in the business to understand strategic priorities and constraints and anticipate AI-forward talent/capability needs

• Build a reinvention of how the AI-native MarCom function operates, including culture, practices, and capabilities

• Inspect how work is actually done; redesign workflows and operating models to close gaps between current and future state

• Lead annual performance and development cycles (goal setting, talent reviews, calibrations, succession planning) with equitable execution

• Use people data and operational data to surface attrition, engagement, performance, and AI readiness patterns; recommend targeted interventions

• Partner with Compensation, Benefits, Learning & Development, People Analytics, Talent Acquisition, and other experts to design scalable solutions

• Advise on organizational design, team structures, roles, and operating models as responsibilities shift between humans and AI; guide restructures and scaling

• Support workforce planning by anticipating hiring needs, closing skill gaps, and building succession pipelines for critical roles

• Drive culture and engagement initiatives across MarCom

Requirements

• 8+ years of professional experience in talent strategy, organizational effectiveness, or relevant business experience (ideally with Marketing & Communications)

• Business operator mindset and ability to navigate constraints and trade-offs as a business leader

• Experience leading large-scale transformation by analyzing how work gets done and modernizing processes/functions

• Strong ability to use data to benchmark performance and interpret people analytics/operational metrics

• Coaching and client support experience; trusted partnerships with leaders

• Understanding of AI impacts on talent/work/organization design and a passion for learning-led cultures and continuous upskilling

• Proven track record leading large-scale organizational or technology transformation that sticks

• Ability to move across strategic, operational, and organizational design domains with multiple stakeholder groups

• Outstanding communication and interpersonal skills

• Comfort with ambiguity and independent work

• Confidence to challenge respectfully and influence using data and clear thinking

Benefits

• Opportunity to build from the ground up and shape an AI-era MarCom operating model

• Influence culture, engagement, and continuous upskilling across a transformational transformation program