Senior Social Worker (Caregiver Support Program)

Charlie Norwood VA Medical Center

Augusta, GA • 2h ago • On-site

Senior

On-site

92,903 - 120,776 USD/yr

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Quick Facts

  • Role: Senior Social Worker (GS-12)

  • Schedule: 8:00am–4:30pm, Monday–Friday

  • Telework/Virtual: Not available

  • EDRP: Eligible (subject to program approval and individual eligibility; application due within 4 months)

Description

Serve as a senior social work clinician for Veterans and caregivers by supporting daily operations of the Caregiver Support Program and related caregiver services. You will collaborate with interdisciplinary teams to deliver equitable access to resources, assess caregiver burden and needs, provide individual and family-centered interventions, and coordinate home visits and referrals. You will also develop caregiver training and education, respond to caregiver service inquiries, and use program data to evaluate effectiveness and improve outcomes.

Responsibilities

  • Support daily administration of the Caregiver Support Program in compliance with VA policies

  • Collaborate with interdisciplinary CSP teams to provide comprehensive caregiver services

  • Develop, coordinate, facilitate, and evaluate caregiver support groups and educational programs

  • Assess caregiver stress/burden and implement clinical interventions and treatment strategies

  • Provide individual and family-centered interventions for stress, emotional distress, psychiatric concerns, and social needs

  • Conduct home visits under PCAFC and complete required assessments and documentation

  • Handle inquiries from the National Caregiver Support Line and other communication channels

  • Advise interdisciplinary clinical teams on caregiver issues, services, and care planning

  • Create caregiver-focused educational materials and training programs

  • Educate employees, Veterans, families, caregivers, and community stakeholders on caregiver services

  • Coordinate referrals to VA and community programs; facilitate admissions to specialized VA programs

  • Serve as a consultant and liaison between VA and community agencies to improve navigation and partnerships

  • Support National Family Caregivers Month activities planning and implementation

  • Maintain and improve program performance measures and data collection systems

  • Collect, analyze, interpret, and report caregiver program data; recommend improvements based on trends

  • Conduct outreach and educational sessions for community and stakeholder groups

  • Collaborate with PACT, mental health, geriatric care, and social work staff to address caregiver issues

  • Perform other related duties as assigned

Benefits

Comprehensive federal employee benefits package (eligibility depends on position details).

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