Computer Systems Analyst & Automation Specialist

Quick Facts

• Role: Computer Systems Analyst & Automation Specialist
• Location: Full-time onsite in Atlanta, Georgia (remote not available)
• Clearance: Ability to obtain and maintain a Public Trust clearance
• Work model: 24x7 on-call support with rapid response to mission alerts

Description

Help support emergency preparedness and response by designing, building, and maintaining software solutions and enterprise application configurations for the Strategic National Stockpile. You will configure WebEOC and Microsoft 365 applications, develop Power BI dashboards, automate workflows, and use AI-enabled productivity tools while following government AI governance practices.

Responsibilities

• Provide information systems analysis, configuration, integration, automation, sustainment, user support, and technical documentation
• Configure, administer, and maintain WebEOC (or similar) systems for emergency preparedness and operational response
• Configure forms, workflows, routing logic, role-based access controls (RBAC), and application settings
• Develop and maintain Power BI dashboards and operational reports
• Design and implement workflow automations using custom code or low-code/no-code tools (e.g., Microsoft Power Platform)
• Integrate applications and data sources using APIs, JSON, and XML to support interoperability
• Troubleshoot application and code-level issues; implement approved enhancements; provide technical guidance
• Use Microsoft Copilot, ChatGPT, or similar tools to improve documentation, reporting, development efficiency, and operational processes (per AI governance)
• Prepare and maintain technical documentation, configuration guides, operational runbooks, and training materials
• Support configuration management, change control, system testing, and application sustainment
• Collaborate with government stakeholders to implement approved enhancements and maintain operational readiness
• Support emergency operations and surge activities as required

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related discipline
• 4+ years of relevant experience
• Experience with either (a) enterprise low-code/no-code platforms (e.g., Microsoft Power Platform, SharePoint, Salesforce, Microsoft Dynamics) or (b) custom application development using Java-based frameworks (both preferred)
• Experience developing dashboards using Microsoft Power BI (or equivalent)
• Experience designing or supporting workflow automation (custom-coded or via Power Automate/comparable platforms)
• Experience using AI productivity tools (e.g., Microsoft Copilot, ChatGPT)
• Strong troubleshooting, analytical, and customer support skills
• Excellent written and verbal communication skills
• Ability to obtain and maintain a Public Trust clearance
• Ability to work onsite in Atlanta, GA and support 24x7 on-call with rapid alert response and ability to report within 90 minutes when recalled

Benefits

• Mission-focused work improving national emergency preparedness and response capabilities
• Opportunity to work across the full technology stack and modern enterprise platforms
• Involvement with workflow automation, AI-enabled productivity tools, and mission-critical systems