Site Reliability Engineer (SRE) - Java

Quick Facts

• Role: Site Reliability Engineer (SRE) focused on Java for eCommerce applications
• Team: Cross-functional product teams
• Environment: Cloud-based infrastructure on Azure and/or Google Cloud Platform (GCP)

Description

Responsible for ensuring reliability, availability, performance, and operational stability of eCommerce applications using SRE practices. Monitor and resolve production incidents, perform technical and root-cause analysis, and improve observability and incident prevention through automation. Define and track SRE metrics such as SLIs, SLOs, and error budgets, while building CI/CD workflows and supporting Kubernetes and cloud infrastructure.

Responsibilities

• Apply Site Reliability Engineering practices in collaboration with cross-functional product teams and SRE governance.
• Ensure application reliability, operational stability, service availability, and delivery quality.
• Monitor, manage, troubleshoot, and resolve production incidents affecting supported applications.
• Perform technical analysis, root cause analysis, and code/log-based troubleshooting for complex production issues.
• Improve proactive monitoring, observability, and incident prevention via automation and continuous improvement.
• Define, track, and improve SRE metrics including SLIs, SLOs, and error budgets.
• Drive performance engineering and reliability improvements to minimize production disruptions.
• Develop and maintain automation scripts and solutions for development, deployment, monitoring, and production operations.
• Build and maintain CI/CD workflows, using GitHub Actions and automated testing.
• Support cloud-based infrastructure and applications on Azure and/or GCP.
• Provision and manage infrastructure using Infrastructure as Code (IaC) tools such as Terraform and Ansible.
• Operate and improve managed Kubernetes platforms, including AKS and GKE.
• Collaborate with product teams on reliability improvements, preventive maintenance, housekeeping automation, and operational efficiency.
• Ensure compliance with ITIL-based support processes and manage incidents/problems/service requests using ITSM tools such as ServiceNow.
• Contribute to KPI reporting, delivery quality, operational reviews, and continuous improvement initiatives.
• Participate in on-call technical support and resolve business-critical incidents as required.
• Share best practices within the SRE capability and stay updated on emerging technologies and industry practices.

Requirements

• 5+ years of experience in Site Reliability Engineering or production operations
• Strong experience in eCommerce environments
• Strong understanding of DevOps practices and CI/CD pipelines
• Experience with GitHub Actions for CI/CD workflows
• Hands-on experience with API-driven applications and microservices architectures
• Java proficiency and experience developing automation scripts
• Knowledge of ITIL support processes and ITSM tools

Benefits

Benefits are not specified in the provided posting.