Network Engineer (WAN) — Cisco ASR/ISR

Quick Facts

• Role: Network Engineer (WAN) — Cisco ASR/ISR

• Work model: Fully remote

• Engagement: B2B, long-term collaboration with possibility to extend into 2027

Description

You will configure, administer, and maintain Cisco WAN infrastructure based on Cisco ASR/ISR and Cisco Catalyst platforms. The role includes routing/WAN management (BGP, OSPF, MPLS), troubleshooting network incidents and service performance/availability issues, coordinating WAN link deployments, and handling firmware updates and Cisco Smart Licensing lifecycle tasks. You will also monitor with CheckMK, analyze logs and security events, and keep documentation, CMDB, and operational procedures up to date.

Responsibilities

• Configure, administer, and maintain Cisco WAN infrastructure (ASR/ISR, Catalyst)

• Manage routing/WAN technologies, especially BGP, OSPF, and MPLS

• Diagnose and resolve network outages, latency issues, and service performance/availability problems

• Coordinate WAN link implementations; collaborate with telecom operators and connect new locations

• Manage firmware updates, Cisco Smart Licensing, and infrastructure lifecycle

• Handle incidents as part of 2nd/3rd line support; participate in root-cause analysis and corrective actions

• Monitor the network with CheckMK and analyze logs and security-related events

• Collaborate with teams responsible for security, audits, monitoring, and infrastructure maintenance

• Maintain technical documentation, CMDB, and operational procedures

• Identify opportunities to optimize and automate network processes

• Provide technical support/mentoring to less experienced specialists and coordinate Nearshore collaboration

Requirements

• Very good knowledge of Cisco WAN technologies (ASR/ISR) and Cisco Catalyst

• Practical knowledge of BGP, OSPF, and MPLS

• Cisco CCNA, CCNP Enterprise, or equivalent certificate

• Experience maintaining network infrastructure and providing 2nd/3rd level support

• Knowledge of ITIL processes (Incident, Problem, Change, Configuration Management)

• Experience mentoring/coaching or coordinating Network Engineering teams

• Ability to collaborate with international teams and coordinate Nearshore resources

• Experience creating technical documentation and managing knowledge

• Very good English proficiency

Benefits

• B2B cooperation

• Fully remote work (100%)

• Full-time engagement (5 days/week)

• Long-term collaboration with potential extension into 2027

• Participation in an international project

• Support from ITELENCE during the entire collaboration