Network Engineer (WAN) – Cisco ASR/ISR

Quick Facts

• Role: Network Engineer (WAN) focused on Cisco ASR/ISR

• Contract: B2B (through end of 2026, with planned extension into 2027)

• Work model: 100% remote (full-time, 5 days/week)

• Rate: 160–200 PLN/h net (B2B)

• Language: Fluent English required; German is a strong plus

Description

Operate and support Cisco WAN services end to end on Cisco ASR/ISR (and Catalyst), including transitions to operations, changes/releases, and decommissioning. Configure, administer, and troubleshoot routing and services (BGP, OSPF, MPLS), manage IOS-XE firmware and licensing with Cisco Smart Licensing, and handle WAN incidents, outages, and performance/QoS issues. You will also work on monitoring, service-availability reporting, documentation, and audit readiness in a highly regulated environment.

Responsibilities

• Run and operate the WAN product end to end on Cisco ASR/ISR and Catalyst (transition, changes/releases, decommissioning)

• Configure, administer, and troubleshoot Cisco ASR/ISR routers; manage BGP, OSPF, and MPLS

• Coordinate WAN line provisioning, carrier handovers, and connection of new sites

• Manage IOS-XE firmware lifecycle and licenses with Cisco Smart Licensing

• Analyze and resolve WAN outages, latency, and QoS issues

• Handle 2nd and 3rd-level incidents and coordinate problem management (RCA, known errors, workarounds)

• Support major incidents (bridge calls, data collection, emergency changes)

• Coordinate maintenance windows, firmware upgrades, and lifecycle activities

• Tune event monitoring in CheckMK and report on uptime/MTBF/MTTR and capacity

• Investigate log anomalies in Splunk and maintain standard syslog configurations

• Run vulnerability management (security patches, CVE tracking, remediation) per ISMS requirements

• Maintain CMDB (IP addresses, VLANs, VRFs, configuration items) and track license/asset lifecycle

• Support internal/external audits, service improvement, and automation

• Mentor/cross-train team members (including nearshore engineers); write runbooks, standards, and SOPs

Requirements

• Solid hands-on experience with Cisco WAN technologies: ASR and ISR routers plus BGP, OSPF, and MPLS

• Cisco CCNA or CCNP Enterprise (or equivalent)

• Proven experience leading/coaching network engineering teams, including onboarding and coordinating nearshore resources

• Strong communication and conflict-resolution skills

• Experience maintaining operational documentation and knowledge management

• Strong understanding of ITIL processes in a regulated environment (Incident, Problem, Change, Release, Knowledge, Configuration, Event, Availability, Capacity)

• Ability to coordinate handovers between Plan & Build and Run

• Fluent English (spoken and written)

• Existing one-person business registered in Poland (działalność gospodarcza)

Benefits

• 100% remote work from Poland

• Net rate of 160–200 PLN/h (B2B), depending on experience

• B2B contract until end of 2026, with planned extension through 2027