Business Systems Analyst (SharePoint)

Quick Facts

• Role: Certified Business-Systems Analyst (SharePoint)

Description

You will analyse, model, and optimise business processes by translating business and user needs into structured requirements for business and IT solutions. You will work closely with business stakeholders, process owners, product owners, and technical teams to align organisational objectives, business architecture, and system capabilities. The role includes continuous process improvement, organisational change support, and participation in planning, testing, and quality assurance activities.

Responsibilities

• Analyse and document value chains, process flows, organisational roles, business capabilities, and data structures
• Gather and assess business requirements, stakeholder expectations, and user stories
• Clarify and prioritise requirements with business specialists and Product Owners; facilitate implementation through the SDLC
• Maintain requirements and user stories throughout the system lifecycle
• Translate business, user, and technical needs into comprehensive business requirements documentation
• Link business objectives and expected benefits to project priorities, solution components, and system functionalities
• Assess existing business and IT systems; identify limitations and improvement opportunities
• Evaluate solution alternatives and support option selection
• Assist with business cases, feasibility assessments, and cost-benefit analyses
• Support solution design, testing, quality assurance, and change management processes
• Design and validate business processes to improve effectiveness and operational excellence
• Plan and coordinate continuous business process improvement initiatives
• Identify and implement process optimisation opportunities with end-to-end process owners
• Identify improvements that drive service quality, cost reduction, revenue growth, and operational performance
• Perform quantitative business process analysis including cost-benefit, performance, and scenario-based analyses
• Coordinate organisational change initiatives including employee training and adoption of new/modified processes
• Support business users in defining strategic and operational plans and implementation plans
• Contribute to business architecture transition roadmaps toward target operating models
• Establish performance monitoring frameworks to measure process effectiveness and drive further improvements
• Communicate project objectives, business justification, requirements, and scope to stakeholders

Requirements

• University degree
• Minimum 5 years of professional experience in IT-related roles
• At least 3 years of experience in business analysis or comparable role
• CCBA certification OR Certified UML Professional – Foundation Level OR BPM Fundamental Level certification
• Experience across at least one complete software development lifecycle from requirements through implementation/delivery
• Proven knowledge of business process modelling techniques, especially BPMN notation
• Experience with requirements elicitation, analysis, and documentation including user stories
• Familiarity with analytical/modelling notations including UML diagrams and logical data models
• Proficiency with business process and system modelling tools such as Sparx Enterprise Architect or ARIS Architect
• Experience as a Business Analyst on large-scale projects (>12 months) with budget > EUR 1 million
• Practical experience analyzing business processes in areas such as Financial Management, Legal, Human Resources, or administrative functions
• Experience conducting business analysis in Microsoft-based environments including SharePoint and Power Apps

Benefits

• Employment stability with long-term projects and growth opportunities
• Flexible cooperation models: B2B contract, employment contract, or civil law contract
• Medicover healthcare (including extended dental coverage), FitProfit sports card, and English language lessons
• F45 gym training sessions at the office
• Internal employee referral program
• IT certification funding
• Flexible working arrangements (hybrid, fully remote, or office-based depending on the project)
• Company events and team-building trips
• Charity support and involvement in initiatives (e.g., Szlachetna Paczka)