IT Administrator

Quick Facts

• Role: IT Administrator (full-time, permanent)

• Focus: Site IT infrastructure + connected remote locations

• Responsibilities: operations, administration, first-level support, troubleshooting

Description

Manage and maintain the IT infrastructure for the Barleben site and connected remote locations, ensuring stable day-to-day operation of workplace, telephony, and IT systems. Install, configure, and administer hardware, operating systems, and standard applications, and handle incidents and service requests as first-level support. Perform user, permissions, and application administration (including password management) and support server, network, and communications systems.

Responsibilities

• Monitor, maintain, and support the local IT infrastructure and remote locations

• Install, configure, and administer hardware, operating systems, and standard applications

• Ensure uninterrupted operation of workstation, telephony, and IT systems

• Support administration of server, network, and communication systems

• Diagnose and resolve hardware, software, and network faults on site

• Receive, process, and prioritize incidents and service requests in first-level support

• Support end users with IT questions and technical issues

• Handle user, permission, and application administration including password management

• Maintain, update, and further develop IT documentation

• Assist with implementation and compliance of IT processes, standards, and policies

• Contribute to the rollout of new technologies, systems, and applications

• Work closely with business departments, managers, and external IT service providers

Requirements

• Completed IT training (e.g., IT specialist, systems electronics technician, IT systems administrator) or comparable qualification

• Relevant professional experience as a career switcher is acceptable

• Strong knowledge of administering Microsoft environments (M365 and on-premises systems)

• Knowledge of client-server architectures and backup solutions

• Practical IT support experience (Helpdesk/Service Desk) and ticketing system experience

• Analytical mindset, strong problem-solving skills, and high service orientation

• Independent, structured, and responsible working style

• Very good German and English skills (written and spoken)

Benefits

• High responsibility and room to shape solutions

• Motivated team and open communication culture

• Flexible working hours

• 30 days of annual vacation

• Performance-based pay with bonuses and additional benefits

• Training and professional development

• Company pension scheme

• Company doctor

• Company mobile phone and laptop

• Health programs

• Home office

• JobRad

• Employee events and discounts

• Parking

• Sports and fitness offers

• Good public transport connections