Systems Analyst (Banking & Customer Relationship Systems)

Quick Facts

• Role: Systems Analyst for a banking IT project (Scrum team)

• Work model: 100% remote

• Project: Long-term development and maintenance of systems supporting customer onboarding and relationship management (individual and institutional customers), including KYC/AML/PEP, screening, and risk assessment, with integrations to internal and external banking systems

• Compensation: Up to 815 PLN net/day depending on experience and skills, or UOP (contract of employment) for the selected model

Description

You will work as a Systems Analyst on an advanced, long-term banking project delivered in Scrum by a geographically distributed team. The role requires converting business requirements into detailed system specifications, and collaborating closely with business stakeholders and developers (including AI-related teams). Your scope includes identity verification flows (KYC), anti-fraud/compliance processes (AML), PEP verification, screening, and risk assessment, plus related integrations.

Responsibilities

• Conduct independent systems analysis based on defined business requirements and translate them into detailed technical specifications.

• Analyze and design solutions supporting onboarding, handling, and maintaining customer relationships for bank customers.

• Clarify requirements with business representatives, including edge cases, exceptions, and alternative process scenarios.

• Model business and system processes using UML, BPMN, and Enterprise Architect, preparing class and sequence diagrams.

• Design user interface (GUI) components, define business logic, and specify detailed process variants.

• Design and document integrations between systems, including REST API and asynchronous messaging via AsyncAPI.

• Analyze data and prepare SQL queries to support solution design, verification, and maintenance.

Requirements

• 2–5 years of professional experience in systems analysis (preferably for complex IT architectures with many integrations).

• Practical knowledge of systems analysis methods and ability to independently produce detailed analytical documentation.

• Experience in designing and documenting REST APIs and asynchronous communication with AsyncAPI.

• Knowledge of broker-based integration solutions such as Kafka or RabbitMQ.

• Practical knowledge of UML and BPMN, especially process modeling and creating class and sequence diagrams.

• Experience using Enterprise Architect.

• SQL skills to write SELECT queries and perform basic data modification operations (independent of the database engine, e.g., PostgreSQL).

Benefits

• Long-term collaboration

• Technical training, certificates, and ongoing upskilling

• Mentoring and Competence Center community from day one

• Clear career path

• Benefits package: Multisport, private medical care, life insurance

• Friendly team environment with integration and team-building events