IT Business Systems Analyst

Quick Facts

• Role: IT Business Systems Analyst (Order Management projects)

Description

Join as an IT Business-Systems Analyst to take part in strategic IT implementation projects in the Order Management domain for international clients. You will translate client needs into software-relevant requirements, model services and processes, and support delivery from documentation through acceptance testing. The position focuses on connecting technology with business value through close collaboration with international clients and project teams.

Responsibilities

• Analyze customer requirements, define use cases, and design service and process models for delivering services/resources based on allocated resources

• Advise and optimize business processes and the delivery of services/resources together with international clients

• Systematize requirements, set priorities, and define tasks for development teams and process configurators

• Create complete project documentation and document outcomes from meetings

• Conduct acceptance of the prepared solution using defined use cases and tests

• Work closely with international clients and the project team (designers, developers, and testers)

Requirements

• Higher education (preferred: computer science, telecommunications, or other technical degree)

• Practical knowledge of UML and BPMN for modeling processes and systems

• Commercial experience on an analyst position involved in creating or implementing IT systems

• Ability to collect, analyze, and convert requirements into programming/configuration tasks and to actively verify their scope

• Very good English (spoken and written); daily work and meetings with foreign clients are required

• Self-discipline, good self-organization, and creative problem-solving

Benefits

• International projects with diverse, challenging work for foreign clients

• Expert support within an experienced team and learning from industry specialists

• Opportunity to work with the latest technologies and AI tools

• Hybrid work model: 2 days remote, 3 days in office

• Private medical care via Allianz

• Cafeteria benefits (e.g., Multisport co-financing, culture, rest, sports, shopping)