IT Business Analyst (Delivery for Sales & Digital Platforms)

Quick Facts

• Role: IT Business Analyst with delivery responsibility for sales topics

Description

You will analyze requirements from Sales, Marketing, and Product Development and translate them into implementable user stories and solution approaches. The role includes evolving sales-adjacent applications and services (e.g., customer and broker portal, tariff calculator, CRM, broker connections) based on BiPRO standards, while understanding end-to-end connections between processes, portals, interfaces, and backend systems. You will coordinate smaller initiatives from idea through implementation to successful go-live and support testing, acceptance, and quality assurance.

Responsibilities

• Analyze business requirements and translate them into implementable user stories and solution concepts
• Develop and enhance sales-related applications and services together with business teams, the Delivery Manager, and development partners (customer/broker portal, tariff calculator, CRM, broker connections) using BiPRO standards
• Understand relationships between processes, portals, interfaces, and backend systems and consider them in solution decisions
• Independently coordinate smaller requirements and initiatives from ideation to go-live
• Support testing, acceptance, and quality assurance of solutions
• Share knowledge across the team and reduce knowledge silos by making connections transparent

Requirements

• Degree in Business Informatics, Business Administration, or a comparable qualification
• Experience in business analysis, requirements engineering, or a similar business–IT interface role
• Ability to structure, document, and translate business requirements into implementable solutions
• Good technical understanding and interest in system landscapes, interfaces, integrations, and digital platforms
• Ability to think end-to-end beyond individual applications
• Ability to independently accompany requirements through productive implementation
• Structured, analytical, independent working style
• Strong communication skills to align different stakeholder interests
• Good German and English skills (written and spoken)
• Insurance domain knowledge is a plus
• Experience collaborating with external service providers or development partners is an advantage

Benefits

• Flat hierarchies and short decision paths
• Collegial, strong team and delivery-focused collaboration
• Competitive pay, very flexible working hours
• Opportunity to work mobile
• JobRad and additional benefits (free drinks, massages)