SME Account Manager (Sales)

Quick Facts

SME Account Manager (Sales) for the BA region, responsible for assigned SME customers and regional sales targets.

Description

You will support existing SME customers in the BA region by executing the assigned plan and promoting the company’s business interests locally. The role includes managing your customer portfolio, identifying needs, acquiring new clients, and presenting complex solutions using Slovak Telekom’s fixed, mobile, and ICT offerings.

Responsibilities

• Manage and support assigned customers in the region
• Manage a portfolio of customer services
• Analyze customer needs
• Acquire new clients
• Sell/offer Slovak Telekom products and services (fixed, mobile, ICT portfolio)
• Present complex end-to-end solutions
• Achieve defined targets

Requirements

• Sales, communication, and negotiation/argumentation skills
• Completed education with a high school graduation (maturita)
• Minimum 1 year experience in sales and customer care
• Minimum 1 year experience in telecommunications (telco) or selling ICT services
• Goal orientation
• Ability to actively listen and resolve situations effectively
• MS Office knowledge
• Diligence, attention to detail, and end-to-end approach
• Active driver’s license (Category B)

Benefits

• Smartphone compensation up to €1,050 every 3 years
• Employee plan with unlimited calls, data, and SMS at a discounted price
• Telekom discounts for family and close ones
• Company car also for private use
• Partner discounts
• Flexible working hours and home office option (by agreement)
• Shares2You equity program
• Extra 5 vacation days
• MultiSport benefits
• Income replacement during short-term sick leave (up to 10 days)
• uLekára.sk: free online prevention and specialist consultations
• Preferential health care and above-standard care in partner facilities
• Learning and development via internal T-University
• Cafeteria benefits up to €500 per year
• One-time financial assistance for adverse life situations
• Psychological counseling (anonymous phone or online)
• Meal allowance of €7 per workday
• Sabbatical: 1 month after 2 years (by agreement)
• Recreation contribution after 2 years
• Retirement savings support after the first 3 months