Principal Technical Program Manager (Windows Commercial Acceleration Insights)

Quick Facts

• Role: Principal Technical Program Manager (Windows Commercial Acceleration Engine Insights)

Description

Lead the Windows Commercial Acceleration Engine Insights motion by widening customer and ecosystem coverage, connecting signals across sources, and turning them into evidence-backed, testable hypotheses. Own the engagement model end-to-end and build repeatable mechanisms to capture qualitative and quantitative signals so learnings aren’t lost. Provide senior leaders with early visibility into what customers are saying, where signals are strong, and what additional evidence is needed for decisions under uncertainty.

Responsibilities

• Own the breadth engagement model: coverage, objectives, signal sources, and learning loops
• Expand coverage across customer, field, partner, community, and event relationships; close listening gaps
• Build repeatable mechanisms to consistently capture qualitative and quantitative signals
• Connect fragmented signals into early patterns using quantitative evidence from data and telemetry partners
• Translate patterns into testable hypotheses (cohort, evidence, assumptions, confidence, open questions) and maintain a signal-noise-separated backlog
• Partner with customer-facing teams to ensure input represents the full commercial customer base
• Brief leaders on what is being observed, why it matters, confidence level, and what evidence is still needed

Benefits

• Eligible for benefits and other compensation (role-dependent)
• Competitive base pay range in the U.S.: USD $142,800–$274,800 (typical across the U.S.); USD $188,000–$304,200 (San Francisco Bay area and New York City metro)

Requirements

• Bachelor’s degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development (or equivalent experience)
• 3+ years experience managing cross-functional and/or cross-team projects