IT Administrator (Windows Infrastructure / IT Support)

Quick Facts

• Unbefristed IT Administrator role
• Focus: Windows infrastructure and 1st/2nd-level IT support
• Key scope: Windows Server, Exchange, file servers, networking, and telephone systems

Description

You will be the first point of contact for colleagues and handle technical issues involving hardware and software across 1st- and 2nd-level support. In parallel, you will administer and maintain the IT infrastructure—especially the Windows Server landscape including Exchange and file servers—and support IT projects and service/process improvements.

Responsibilities

• Resolve hardware and software problems in 1st- and 2nd-level support via ticketing system, phone, or on-site
• Administer and maintain the IT infrastructure: Windows servers (Exchange, file servers), network components, and telephone systems
• Contribute to further development of IT services and support projects such as system rollouts
• Create and maintain technical documentation, manage IT inventory, and develop guides and trainings for employees

Requirements

• Completed IT training or a comparable qualification
• Experience in IT support and IT administration
• Solid knowledge of Windows operating systems, networking, and server/desktop administration
• Ideally: CompTIA (A+, Network+, Security+), Microsoft (AZ-900, SC-900, MS-900), Cisco (CCNA), and/or ITIL 4 Foundation
• Very good German and English skills (written and spoken)
• Structured, solution-oriented, and service-oriented working style

Benefits

• Unbefristed contract
• Performance-based pay and attractive shift-work allowances
• 30 vacation days
• Structured onboarding
• Modern work environment with safety as a top priority
• Training and development: support for Microsoft, Cisco, and ITIL certification costs
• Experienced, helpful team