Principal Product Manager

Quick Facts

• Role: Principal Product Manager (IC5)

• Focus: Performance, scalability, platform efficiency, telemetry/cost optimization, and AI-first product decisioning

• Location: Redmond, Washington (in-office 3 days/week)

Description

The Principal Product Manager will shape the strategy and roadmap to improve performance, scalability, reliability, and resource efficiency across Microsoft 365 and Copilot. The role uses telemetry, benchmarking, experimentation, cost data, and operational signals to identify gaps and quantify opportunities, while building AI-first workflows using agents, automation, AIOps, and evaluation systems. You will partner across engineering, architects, data scientists, finance, and service owners to deliver durable platform capabilities at global scale.

Responsibilities

• Shape performance, scalability, and strategic efficiency roadmap across Microsoft 365 and Copilot.

• Lead high-impact work across latency reduction, infrastructure demand reduction, telemetry efficiency, resource utilization, margin optimization, platform reliability, and scalable service operations.

• Translate customer and business needs into durable platform investments through close collaboration with Copilot and Microsoft 365 teams.

• Use telemetry, benchmarking, experimentation, cost data, and operational signals to guide product and engineering decisions.

• Build agents, automation, and AIOps workflows to connect data/dashboards, investigate issues, evaluate solutions, and turn manual work into intelligent processes.

• Create evaluation sets, prototypes, scenario models, and optimization loops to test tradeoffs before major investments.

• Balance performance, cost, reliability, scalability, resource efficiency, and customer impact to prioritize multi-year investments.

• Drive cross-organizational efficiency programs from opportunity identification through execution and measurement.

• Define success metrics, OKRs, KPIs, scorecards, and operating mechanisms tied to customer and business outcomes.

• Communicate complex technical and financial findings into clear product narratives and investment recommendations.

• Mentor product managers and technical leaders; improve team product thinking and adopt AI-forward ways of working.

Benefits

• Competitive base pay range (U.S.): USD $142,800–$274,800 per year; certain locations (San Francisco Bay Area, NYC) USD $188,000–$304,200 per year.

• Eligible for benefits and other compensation (role-dependent).