Medical Information Manager

Quick Facts

• Role: Medical Information Manager

• Focus: Medical information management and medically compliant responses for assigned marketed products

• Work style: Onsite (Parsippanny, NJ)

Description

Manage medical information and communication for assigned marketed products by ensuring prompt, accurate, and scientifically/medically balanced responses to unsolicited medical inquiries. Oversee medical response materials (FAQs, standard response letters) and provide medical/scientific review of promotional and training materials to support compliance with FDA regulations and guidance. Collaborate cross-functionally with Legal, Regulatory, Marketing, Clinical Research, Market Access, Sales, and other Medical Affairs teams to support ongoing medically related activities and external communications.

Responsibilities

• Develop and maintain a library of standard medical response documents (responses, FAQs)

• Perform medical/scientific review of promotional and sales training materials in collaboration with Legal/Regulatory (Promotional Advertising Review Committee)

• Direct external Contact Center staff on handling unsolicited requests; provide FAQs and unique responses as needed

• Mentor medical information staff and serve as a resource

• Respond verbally to healthcare professional and consumer inquiries as needed

• Review Contact Center cases to identify training needs

• Support Quality Control activities, including monitoring phone calls to ensure accuracy, completeness, and compliance

• Provide medical/scientific review of submissions through the Teva Healthcare Interactions Portal (HIP), including payments to external HCPs

• Act as primary medical review point of contact for external communication materials (e.g., press releases, announcements) and coordinate review with leadership

• Support review and distribution of formulary dossiers through the external Contact Center (GHEOV)

• Develop/review/maintain product and disease-related slide kits

• Provide medical information support for Marketing and Sales Training (advisory boards and speaker training materials)

• Support medical/scientific conferences and prepare internal/external presentations

• Provide strategic input to NAMA Medical teams and Medical Affairs operating plans for assigned products

• Review product labeling/monographs for inclusion in compendia (e.g., PDR, NCCN Guidelines, AHFS-DI)

• Assist management with overall department development and implement solutions independently

Requirements

• Education/Experience: R.Ph. or R.N. with 5+ years in medical information or related roles involving writing, communication, and scientific skills

• OR Education/Experience: M.S., Pharm.D., or Ph.D. with 3+ years in medical information or related roles involving writing, communication, and scientific skills

• 3–5 years of experience in medical information or related area

• Proficiency with MS Office Suite; ability to navigate the internet and use search engines

• Attention to detail and strong documentation skills

• Scientific expertise in assigned therapeutic areas

• Excellent interpersonal, written, and verbal communication

• Adequate experience with computer programs and database systems

• Strong working knowledge of the FDA Code of Federal Regulations and relevant FDA guidance documents

Benefits

• Comprehensive health insurance (Medical, Dental, Vision, Prescription) starting on the first day of employment (upon enrollment)

• 401(k) with employer match up to 6% and annual Defined Contribution up to 3.75%

• Paid Time Off including vacation, sick/safe time, caretaker time, and holidays

• Company-paid Life and Disability insurance

• Additional benefits including Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, and more

• Paid Parental Leave (if eligible) and family-building benefits

Salary

Annual starting salary range: $120,320–$150,400.