Senior CRM System Analyst

Quick Facts

• Role: Senior CRM System Analyst (Banking sector)

• Work model: 100% remote

Description

You will design, develop, and optimize a banking CRM platform that streamlines lead management through credit transaction closure while ensuring seamless customer experiences and operational efficiency. Responsibilities include building scalable integrations using REST APIs, RabbitMQ, and AsyncAPI, and customizing Salesforce CRM to improve client engagement and workflows. The role also requires architectural planning, security/compliance-focused development, and support during deployment and maintenance.

Requirements

• 5+ years of experience in CRM systems and banking domain projects

• Advanced knowledge of REST technology and API design

• Experience with RabbitMQ messaging infrastructure

• Proficiency in Salesforce CRM customization and integration

• Familiarity with AsyncAPI or similar frameworks

• Strong problem-solving and analytical skills

• Fluent communication skills in Polish; good level of English

• Legal right to work in the European Union

Benefits

• Opportunity to contribute to digital transformation in banking via impactful CRM solutions

• Career growth in an environment focused on innovative customer engagement and operational excellence