Junior IT Analyst

Quick Facts

• Role: Junior IT Analyst

• Industry/Domain: Banking

• Focus: Digital product and service development, user research, and testing

Description

You will support a banking-sector project related to developing digital products and services. Your work includes running user surveys and interviews, collecting feedback, participating in testing digital applications and services, and organizing research results. You will collaborate with the project team to identify user needs and improvement opportunities.

Responsibilities

• Support conducting user surveys and user interviews

• Collect and document user feedback

• Participate in testing digital applications and digital services

• Organize and structure research results

• Collaborate with the project team to identify user needs and areas for further enhancements

Requirements

• Willingness to work on a banking-sector digital products and services project

• Ability to support user research activities (surveys and interviews)

• Ability to assist with testing of digital applications and services

• Ability to collect, organize, and summarize research findings

• Strong teamwork and collaboration mindset

Benefits

Practical experience at the intersection of IT, user research, testing, and banking.