Senior Business Process Analyst

Quick Facts

• Role: Senior Business Process Analyst
• Work mode: 100% Remote
• Clearance: US citizenship required; must be able to obtain/maintain a Public Trust clearance

Description

You will support a cloud migration by driving continuous process improvement, organizational redesign, change management, and performance measurement. Responsibilities include analyzing current-state processes, performing gap analysis and benchmarking, defining future-state designs, and ensuring quality and compliance through oversight. You will act as a trusted advisor, interfacing with multiple project areas and stakeholders while applying Agile and SAFe to improve collaboration and delivery.

Responsibilities

• Define and develop business processes, policies, roles & responsibilities, and performance metrics
• Conduct process analysis: current state, gap analysis, benchmarking, best practices identification, and organizational assessment
• Plan and implement improvements: future-state design, change management, and transition planning
• Provide oversight for development/maintenance of quality programs, systems, processes, and procedures
• Interpret policies and regulations to ensure compliance with agency guidelines
• Work with operating entities to enforce requirements and meet guidelines; help ascertain system requirements with business/technology teams
• Conduct client interviews; deliver presentations and training on measurement, analysis, improvement, and control
• May perform cost and benefit analysis and coordinate cross-functional activities
• Apply Agile and SAFe principles to align strategy, manage large portfolios, and improve collaboration and delivery across teams

Requirements

• US citizenship with ability to obtain and maintain a Public Trust clearance
• Master’s degree plus 10+ years of experience
• Degree in Engineering or related scientific/technical discipline
• Expertise eliciting and documenting business requirements, processes, and workflows
• Proficiency creating functional specifications, user stories, use cases, and process flow diagrams
• Experience with business modeling using UML and/or BPMN
• Proficiency with documentation tools such as Microsoft Visio or Lucidchart
• Familiarity with Agile and Waterfall methodologies
• Proficiency with project management/tracking tools such as JIRA, Trello, or Microsoft Project
• Understanding of database concepts and basic querying
• Strong analytical skills including data analysis, interpretation, and reporting
• Proficiency with data analysis tools such as Excel, SQL, Power BI, and Tableau
• Excellent verbal and written communication; ability to translate technical concepts for non-technical stakeholders
• Strong presentation and workshop facilitation skills
• Strong interpersonal skills and ability to collaborate with cross-functional stakeholders
• Demonstrated ability to lead and mentor junior analysts
• Experience coordinating cross-functional project teams and managing multiple priorities
• Strong documentation skills for maintaining requirements and process flows
• Commitment to continuous improvement and willingness to pursue relevant certifications/education

Benefits

• 100% remote work
• Growth opportunity working in a cloud migration ecosystem with modern, cutting-edge technologies