Senior ServiceNow Engineer (IRM/GRC)

Quick Facts

Senior ServiceNow Engineer specializing in IRM/GRC (including TPRM and Privacy).

Role Description

Configure and develop ServiceNow IRM/GRC capabilities—covering TPRM and Privacy—with responsibility for both technical implementation and long-term platform operations. Work under the guidance of the ServiceNow Platform Architect, including design reviews, testing/deployment readiness, and ongoing enhancements and support.

Responsibilities

• Configure and develop ServiceNow IRM/GRC, TPRM, and Privacy capabilities
• Support governance, compliance, risk management, and audit-related processes
• Participate in technical design reviews and implementation activities
• Review technical deliverables and configurations produced by implementation partners
• Support testing, deployment, and production readiness
• Maintain ServiceNow solutions after go-live
• Receive and maintain technical knowledge transfer
• Provide Level 2 and Level 3 support after deployment
• Develop platform enhancements, automations, integrations, and workflows
• Perform defect resolution, maintenance, and release activities
• Contribute to upgrades, platform optimization, and continuous improvement

Requirements

• 3+ years of ServiceNow engineering/development experience
• Background in ServiceNow IRM (Risk Management and Compliance)
• Expertise in TPRM or Privacy capabilities
• Proficiency in configuration, scripting, and integration
• Ability to maintain operational ownership while collaborating with external partners
• Experience across the full lifecycle from implementation through transition to operations, stabilization, enhancement delivery, and ongoing support
• Familiarity with greenfield ServiceNow implementations and enterprise-scale ServiceNow environments
• Strong preference for out-of-the-box solution design and platform standardization
• Flexibility to balance implementation activity with long-term platform ownership, operational support, governance, and continuous improvement
• ServiceNow Certified System Administrator (CSA) required (CAD and CIS-Risk and Compliance are a plus)
• Excellent written and verbal communication skills in English (B2+ level)

Benefits

• Stable pay and Employee Stock Purchase Plan participation (15% discount)
• Benefits package (health insurance, multisport, shopping vouchers)
• Referral bonuses up to $2,000
• Career development programs, thought leadership, mentoring, soft skills and well-being programs
• Certification support (Anthropic, Gemini, GCP, Azure, AWS) and English classes
• Hybrid-by-design with opportunity to work remotely within Poland; chance to work abroad up to 60 days annually
• Business-driven relocation opportunities
• Office amenities and corporate/social/well-being events

Benefits are available to employees only; contractors may be considered with B2B terms agreed individually.