Sales Operations Manager

Quick Facts

• Role: Sales Operations Manager (Sales support / commercial operations)

Description

You will build a system so the entire sales team can perform using high-quality data, working processes, and a properly managed CRM. You will prepare reports and analyses for management, coordinate tenders and public procurements so deadlines are met, and create clear account plans for key customers.

You will work as the right-hand person to the Sales Director—taking operational and system support so leadership can make decisions based on facts rather than feelings.

Responsibilities

• Manage and develop CRM as a true source of sales information
• Monitor data quality and set sales team work standards
• Prepare reports, analyses, and business overviews for company leadership
• Coordinate tenders and public procurements to ensure no deadlines are missed
• Create clear account plans for key customers
• Identify opportunities and risks in sales data
• Support salespeople with processes, tools, and CRM
• Reduce the Sales Director’s operational load by owning day-to-day processes and systemic support

Requirements

• Able to work with CRM systems
• Excel or Google Sheets is a standard daily tool
• Enjoys numbers, data, and finding relationships
• Can bring order where others see chaos
• Communicates effectively with sales reps and can enforce rules
• Independent and willing to take responsibility

Benefits

• Significant, visible impact on how the sales organization operates every day
• Close collaboration with the Sales Director and room to set processes used by dozens of people
• Role designed for someone who wants to build systems and improve business operations, not just complete tasks