Principal Product Designer

Quick Facts

• Role: Principal Product Designer
• Focus: Frontier design for an intelligent, orchestrated experience—anchored in orchestration and intent-to-resolution
• Collaboration: Partner directly with the Chief Design Officer and work with product and engineering across verticals

Description

Design at the frontier: take early, undefined vision and turn it into designed, prototyped, shippable experiences. This is an evolving, multi-initiative role tied to the frontier roadmap, with orchestration and intent-to-resolution as the current central theme.

Responsibilities

• Convert ambiguous frontier concepts into shippable experiences anchored in orchestration and intent-to-resolution design
• Build coherent, scalable experiences by partnering with product, engineering, and design leads across vertical teams
• Rapidly prototype and test novel interaction paradigms, including intent-driven interfaces and agentic workflows
• Design personalization experiences powered by segmentation and personalization infrastructure (without owning data models)
• Advance interaction patterns at the frontier that may later be codified into the design system
• Create alignment through design narrative and prototypes
• Raise the craft bar on every surface you touch

Requirements

• 10+ years of product design experience, including 2+ years at principal level (or equivalent seniority)
• Systems thinking: ability to design across product surfaces and organizational boundaries
• Self-directed ownership from ambiguous brief to shipped experience
• Comfort with an evolving, moving brief
• Exceptional prototyping skills and strong visual and interaction design sensibility
• AI-native design practice: hands-on experience designing AI-powered experiences (agentic workflows, intent-driven interfaces, generative UI, personalization systems)
• Personalization-aware design experience using segmentation and personalization infrastructure
• Strong cross-functional collaboration across design, product, and engineering
• Exceptional communication and narrative skills to build alignment
• Location/time overlap: NAMER or LATAM; working hours overlapping Pacific time and some overlap with EMEA

Benefits

• Stock grant opportunities depending on role, employment status, and location
• Additional perks and benefits based on employment status and country
• Flexible remote work, with optional WeWork access
• U.S. benefits: Health Insurance effective from Day 1, 401k, Disability, Life, EAP, and FSA
• Flexible time off (PTO) and 12 paid holidays per year
• Parental leave: 16 weeks (birthing parent) and 8 weeks (non-birthing parent)