AI Enablement & Automation Engineer

Quick Facts

• Role: AI Enablement & Automation Engineer

• Focus: Hands-on automation and AI-enabled workflows

• Work model: Remote or on-site (Hamburg, St. Gallen, Zürich) with a flexible schedule

Description

Help internal teams understand workflows, identify bottlenecks, and automate processes using reliable AI-enabled solutions. You will build and maintain integrations, internal tools, and AI-enabled workflows while ensuring reliability, maintainability, and security in a regulated healthcare environment. You will not be expected to make governance or regulatory decisions independently; instead, you translate agreed requirements into technical solutions and operational controls.

Responsibilities

• Analyze workflows to uncover opportunities for process improvement and automation

• Design and build internal automation and AI-enabled solutions (assistants, agents, document workflows, extraction & classification, knowledge search)

• Build and maintain integrations between AI services and systems such as SharePoint, Teams, Jira, Confluence, Zoho using APIs, webhooks, scripting, and automation tools

• Own solutions beyond prototyping: testing, deployment, monitoring, documentation, troubleshooting, and continuous improvement

• Maintain and enhance existing automation and AI solutions

• Create reusable standards for integrations, access controls, testing, monitoring, error handling, documentation, and human review

• Support teams in evaluating automation and AI ideas and applying approved tools effectively

• Prioritize AI/automation use cases based on value, feasibility, effort, data sensitivity, risk, and adoption

• Collaborate with compliance, security, privacy, quality, AI, regulatory, and legal experts to translate agreed requirements into practical technical controls

Requirements

• Professional experience in software engineering, automation engineering, systems integration, internal tooling, or a comparable hands-on technical role

• Proven ability to independently design, build, and maintain software, integrations, or automations used in day-to-day operations

• Strong practical programming or scripting skills; experience with APIs, webhooks, data sources, business systems, and automation/integration tools

• Practical familiarity with generative AI, AI assistants, or AI-supported workflows

• Knowledge of authentication, authorization, secrets management, logging, monitoring, and basic cloud-security practices

• Ability to translate operational problems into pragmatic, reliable, and maintainable technical solutions

• Strong communication skills and the ability to work with both technical and non-technical stakeholders

Benefits

• Flexible work setup (remote or office) with a flexible schedule and working time model

• Learning culture with regular retro/inspiration sessions and advanced training

• Team events (e.g., skiing in Switzerland, white water rafting in Vienna)

• Fair salary

• Additional benefits including free choice of laptop, home office allowance, and an extra vacation day

Qualifications (Preferred)

• Experience in healthcare, medical technology, pharmaceuticals, financial services, or other regulated environments

• Familiarity with GDPR, data protection by design, information-security controls, quality management systems, or regulated software processes

• Experience with AI agents, retrieval-augmented generation, enterprise search, document extraction/classification, AI evaluation, or workflow monitoring

• Experience with low-code/no-code automation platforms alongside traditional software development