Managed Workstation Team Lead (with German)

Your Role

Lead a Managed Workstation run operations team and act as a trusted expert in software distribution, packaging, and endpoint management. Work closely with client stakeholders to ensure reliable service delivery, continuous improvement, and high operational standards. Balance daily operations, complex changes, and strategic enhancements to keep the workplace environment secure, efficient, and aligned with business needs.

Your Tasks

• Lead the Managed Workstations run operations team.
• Act as client-facing SME for software distribution, packaging, and SCCM architecture.
• Manage client requests and prioritize daily operational tasks.
• Execute and consult on complex changes.
• Review and contribute to high-level design documents.
• Ensure deliverables meet agreed quality standards and SLA/KPI targets.
• Identify automation opportunities and evaluate new solutions.
• Collaborate with security teams to ensure compliance with patching and configuration baselines.

Your Profile

• 5–8 years of experience with SCCM and Intune, with strong expertise in both.
• Solid understanding of SCCM architecture, including site hierarchies, roles, logs, and optimization.
• Experience with SQL Server installation, maintenance, and performance tuning.
• Knowledge of network and security concepts, including TCP/IP, firewall rules, ports, and TLS/HTTPS.
• Experience in OS deployment, including task sequences, Windows ADK, USMT, and lifecycle management.
• Skills in software packaging for MSI and EXE formats, using tools such as InstallShield or Advanced Installer.
• Strong PowerShell skills for automation, reporting, and troubleshooting, with broad managed workplace knowledge.
• Strong communication and analytical skills, with proficiency in German and English.

What You'll Love About Working Here

• Medical care with Medicover, private life insurance, and a sports card.
• Therapeutic support through a helpline and a wellbeing podcast.
• Access to over 70 training tracks and certification opportunities, including GenAI, Excel, Business Analysis, and Project Management.
• Free access to Education First, TED Talks, and Udemy Business learning materials.
• Continuous feedback and ongoing performance discussions supported by a transparent performance-management policy.
• Hybrid working after onboarding, combining a modern office with an ergonomic home-office package including a laptop, monitor, and chair.