Senior Technical Business Analyst

About the role

We are looking for an experienced Senior Technical Business Analyst / Proxy Product Owner to join a long-term enterprise project for an international client.

You will work with a mature, business-critical platform supporting insurance claims processes across multiple products and external partners. The ecosystem combines complex business rules, multiple system integrations, REST APIs and legacy Java components.

The platform is expected to undergo a broader technology transformation over the next 12–24 months. Until then, your main objective will be to bring structure, transparency and stability to the existing environment while supporting ongoing product development and production operations.

This is a highly autonomous role. Requirements will not always arrive as complete specifications. We are looking for someone who is comfortable investigating existing systems, identifying missing information, challenging assumptions and turning ambiguity into clear requirements and actionable tasks.

Business Analysis & Product Ownership

• Act as the key link between business stakeholders and the backend engineering team.
• Analyse complex business processes and rules across different insurance products and customer journeys.
• Turn business needs into clear requirements, specifications, user stories and technical tasks.
• Own, refine and prioritise the backlog, balancing new partner requirements with bug fixes and technical debt.
• Identify dependencies, edge cases and potential business impact across interconnected systems.
• Challenge unclear requirements and proactively gather the information needed to move delivery forward.

APIs & System Analysis

• Work closely with backend engineers on translating business requirements into technically actionable solutions.
• Analyse REST APIs, endpoints, JSON payloads and integration flows.
• Investigate communication between internal services and external partner systems.
• Use Postman, API documentation and SQL queries to investigate issues and validate system behaviour.
• Support root-cause analysis of production problems before they are escalated to engineering.
• Navigate an existing legacy environment while helping the team maintain platform stability.

Delivery & Incident Management

• Lead or actively contribute to backlog refinement and sprint planning.
• Follow delivery from initial analysis through implementation, deployment and validation.
• Triage production incidents and distinguish critical blockers from lower-priority defects.
• Coordinate issues across business and technical stakeholders.
• Maintain visibility into priorities, risks, dependencies and blockers.
• Ensure that open topics are followed through to resolution rather than simply handed over between teams.

What we are looking for

• 5+ years of experience as a Technical Business Analyst, Proxy Product Owner, Product Owner or in a comparable technical product role.
• Strong ownership mindset and the ability to work independently in an environment where requirements may initially be incomplete.
• Experience working with complex enterprise systems, system integrations or rule-heavy products.
• Strong understanding of REST APIs, JSON and backend integrations.
• Hands-on experience using Postman and reading Swagger / OpenAPI documentation.
• Good knowledge of relational databases and the ability to write basic to intermediate SQL queries for analysis and data verification.
• Ability to communicate effectively with software engineers and understand technical architecture and system dependencies.
• Experience with backlog management, requirements analysis and stakeholder communication.
• Good working knowledge of Jira and Confluence.
• Experience using visual collaboration tools such as Miro or Excalidraw.
• Fluent, business-level English.

We are particularly interested in people who are comfortable taking an unclear problem, investigating it independently and creating a structured path toward a solution.

Nice to have

• Experience in insurance, fintech, payments, travel or another integration-heavy industry.
• Previous technical experience or familiarity with the Java ecosystem.
• Knowledge of SOAP services or legacy enterprise architectures.
• Experience with production support, incident investigation or incident triage.
• Experience working with multiple external partners and third-party integrations.
• French language skills.
• Comfortable using modern AI productivity tools to support analysis and documentation.

What you can expect

• Long-term B2B cooperation.
• Fully remote work from within the European Union.
• A technically complex enterprise project with significant ownership and impact.
• Close cooperation with experienced engineers, product specialists and senior stakeholders.
• The opportunity to play an important role in stabilising an existing platform before a larger technology transformation.

Recruitment process

1. Initial recruiter call

A short conversation covering your experience, availability and the basic details of the cooperation.

2. HR & technical pre-screening

An English-language conversation covering your background and initial technical fit. The stage may include a short recorded video component for further technical review.

3. Technical & situational interview – approximately 90 minutes

A deeper discussion focused on system analysis, APIs, working with legacy environments, autonomy and handling complex real-world scenarios.

4. Final interview – approximately 30 minutes

A final conversation with senior leadership.