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July 18, 2026

Applications Engineer - Magnetics

Senior • On-site

Durham, NC

Vulcan Elements is manufacturing American rare-earth permanent magnets for a secure, resilient future. With a focus on national security and economic resiliency, the company serves critical industries such as defense, aerospace, and automotive powering a high-technology future.

As an Applications Engineer, you will own the technical progression of customer programs from initial engagement through qualification and production. You will serve as the technical bridge between customers, commercial teams, and internal engineering—ensuring that customer requirements are translated into manufacturable, high-performance magnet solutions.

This role sits within the Commercial Development team and is critical to advancing customer opportunities through the pipeline (samples → validation → qualification → production), directly supporting revenue growth and successful product execution.

Responsibilities

Customer Technical Support

  • Work directly with customers to understand application requirements and identify appropriate permanent magnet solutions
  • Provide guidance on magnet materials, grades, coatings, and performance characteristics
  • Serve as a primary technical point of contact for customer questions, clarifications, and issue resolution
  • Communicate technical requirements clearly between customers and internal teams
  • Drive customer programs through key milestones including sample delivery, testing, validation, and production readiness
  • Track and manage technical progress of customer engagements in coordination with the commercial team
  • Act as the voice of the customer internally, ensuring requirements, constraints, and performance expectations are clearly understood and executed

Application Engineering & Magnet Guidance

  • Guide customers in selecting appropriate magnet materials, grades, and configurations for new and existing applications
  • Provide magnetic application support, including performance tradeoffs and basic analysis
  • Evaluate customer requirements against internal manufacturing capabilities and provide DFM recommendations balancing performance, cost, manufacturability, and heavy rare earth (HRE) usage
  • Translate application needs into clear technical requirements for production and materials teams

Execution, Quality & Problem Solving

  • Coordinate with R&D, manufacturing, and quality teams to ensure alignment with customer requirements
  • Support prototyping, testing, and validation of magnet products in customer applications
  • Support root cause investigations for customer issues and non-conforming product, including corrective actions (e.g., 8D)
  • Partner with internal quality teams and customers on qualification activities (e.g., PPAP, where applicable)
  • Drive timely resolution of application, performance, and quality issues across internal teams
  • Operate with urgency to support fast-moving customer timelines and internal production ramp

Customer Qualification & Program Execution

  • Own technical execution of customer programs from initial engagement through qualification and production release
  • Coordinate internally to ensure timely delivery of samples, test data, and technical documentation
  • Support customer qualification processes, including PPAP, first article inspection, and validation testing where applicable
  • Ensure alignment between customer expectations and internal execution timelines

Responsibilities and tasks outlined are not exhaustive and may change as determined by the needs of the business.

Qualifications

  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, Materials Science, Physics, or related technical field
  • 5+ years of experience in a customer-facing engineering, applications engineering, or product engineering role
  • Experience working with manufactured components in a production environment (e.g., metals, ceramics, magnets, or similar)
  • Ability to interpret technical drawings, specifications, and customer requirements
  • Experience collaborating cross-functionally with manufacturing and quality teams
  • Strong problem-solving skills with experience supporting root cause investigations
  • Excellent communication skills with the ability to interface directly with customers
  • Must be a U.S. Person due to required access to U.S. export-controlled information or facilities

Desired Skills

  • Experience in automotive, aerospace, defense, or other high-reliability industries
  • Experience working with permanent magnets, particularly NdFeB materials
  • Familiarity with magnetic systems or applications (e.g., motors, sensors, actuators)
  • Familiarity with quality and qualification processes (e.g., PPAP, first article inspection)
  • Ability to read and interpret GD&T and complex engineering drawings
  • Exposure to design-for-manufacturability (DFM) concepts in a production environment
  • Experience supporting root cause investigations and corrective actions (e.g., 8D, CAPA)
  • Experience working directly with customers in a technical or applications-focused role
  • Exposure to basic electromagnetic or magnetic analysis tools (FEA or similar)

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On-site

Durham, NC

🏢 Summary: Hands-on Materials Analysis Engineer role focused on testing and characterization methods supporting NdFeB permanent magnet manufacturing in a controlled production environment. The position involves developing and validating laboratory test methods, troubleshooting instruments, ensuring material traceability, and collaborating with engineering and quality teams. Candidates should have strong materials testing experience and familiarity with analytical and quality system practices. 🗂️ Requirements: B.S. in Materials Science and Engineering, Mechanical Engineering, or related field, Hands-on experience with materials testing and characterization, Experience with test method development and validation, Knowledge of documentation practices for laboratory testing, Ability to manage multiple concurrent testing activities, Ability to work independently, Experience maintaining instrument health and method quality, U.S. Person status for access to export-controlled information 📃 Skills: XRD, TGA, DSC, SEM, EDS, LIMS, ISO17025, AS9100, Microscopy, Tensile, Hardness, Density, Calibration, Validation, Metallurgy 🏢 Description: Vulcan Elements is manufacturing American rare-earth permanent magnets for a secure, resilient future. With a focus on national security and economic resiliency, the company serves critical industries such as defense, aerospace, and automotive powering a high-technology future. As a Materials Analysis Engineer – Testing & Characterization you will serve as a subject matter expert for laboratory test methods supporting NdFeB permanent magnet manufacturing. This individual will ensure the suitability, accuracy, and continuous improvement of analytical and mechanical test procedures, support data interpretation for internal customers, and maintain rigorous material traceability and documentation practices. This is a hands-on role requiring strong materials testing fundamentals, attention to procedural detail, and the ability to operate effectively in a controlled manufacturing environment. Responsibilities - Serve as the subject matter expert (SME) for several laboratory test methods, ensuring technical rigor and reliable execution. - Evaluate and ensure suitability and accuracy of test methods for their intended applications, including periodic review and revalidation. - Assist with data interpretation and provide technical guidance to internal customers across process, quality, and engineering teams. - Develop, implement, and improve test procedures to meet evolving production and quality requirements. - Work in a controlled environment and ensure material traceability, sample chain of custody, and documentation consistent with quality system requirements. - Troubleshoot instrument performance issues and coordinate preventive maintenance, calibration, and service activities. - Collaborate with materials, process, and data engineers to integrate testing data into broader manufacturing and quality workflows. Responsibilities and tasks outlined are not exhaustive and may change as determined by the needs of the business. Qualifications - B.S. or higher in Materials Science and Engineering, Mechanical Engineering, or a closely related field. - Hands-on experience with materials testing and characterization, preferably in a commercial or industrial environment. - Familiarity with test method development, validation, and documentation practices. - Ability to work independently, manage multiple concurrent testing activities, and take ownership of instrument health and method quality. - Must be a U.S. Person due to required access to U.S. export-controlled information or facilities. Preferred Qualifications - Experience with one or more of the following techniques: X-ray diffraction (XRD), particle size analysis, thermogravimetric analysis (TGA), or differential scanning calorimetry (DSC). - Broad exposure to complementary characterization methods such as SEM/EDS, optical microscopy, or mechanical testing (tensile, hardness, density). - Experience working within a quality management system such as ISO 17025, AS9100, or similar. - Familiarity with laboratory information management systems (LIMS) or structured data workflows. - Experience with statistical methods for method validation, measurement uncertainty, or process control. - Comfort operating in environments where throughput, repeatability, and data integrity are priorities.

Technology

Aidoc

Technical Support Engineer

Mid

Remote

New York, NY

🏢 Summary: Shift-based Technical Support Engineer role focused on diagnosing and resolving complex production issues in a global SaaS clinical AI platform. The position bridges customers and engineering, leading incident response, troubleshooting distributed systems, and ensuring platform reliability. Ideal for candidates experienced in production support, SQL-based investigation, and working in fast-paced, customer-facing technical environments. 🗂️ Requirements: 2+ years in Technical Support, Production Support, Technical Operations, or similar customer-facing technical role, Strong troubleshooting and analytical skills in production environments, Proficiency in SQL for data investigation and root cause analysis, Ability to analyze system behavior across distributed systems and application layers, Experience collaborating with Engineering teams to escalate and resolve issues, Ability to handle production incidents, alerts, and time-sensitive customer-impacting issues, Availability for shift-based work including evenings, weekends, and holidays, Ability to conduct live troubleshooting sessions with customers 📃 Skills: SQL, APIs, REST, Datadog, Grafana, NewRelic, Python, Bash, AWS, GCP, Azure, Salesforce, Jira, Atlassian, Monday, Slack 🏢 Description: About this role We are looking for a customer-obsessed Technical Support Engineer who thrives at the intersection of customers, production systems, and engineering. In this role, you will act as a critical bridge between our customers and internal engineering teams diagnosing complex technical issues, coordinating production incident response, and helping ensure the reliability of our platform for customers around the world. You will investigate technical problems, analyze system behavior, respond to production alerts, and drive issues through to resolution while maintaining clear and proactive communication with customers and internal stakeholders. This role is ideal for someone who enjoys deep technical troubleshooting, working directly with production systems, and advocating for customers, while building strong expertise in a fast-paced SaaS environment. This is a shift-based role supporting our global customers, which may include Pacific Time business hours, evenings, weekends, and some holidays. Responsibilities Own Customer Impacting Issues - Serve as the primary technical owner for complex customer issues and escalations. - Investigate and resolve technical problems spanning multiple systems and services. - Provide clear, proactive communication to customers throughout the lifecycle of an issue. Coordinate Production Incident Response - Monitor and triage production alerts impacting customers or system reliability. - Coordinate incident response efforts across engineering and internal teams. - Ensure incidents are properly documented, communicated, and followed through to resolution. Troubleshoot Systems and Data - Diagnose issues using logs, system metrics, and SQL queries. - Analyze system behavior to identify root causes of production problems. - Escalate and partner with engineering teams to drive long-term fixes. Improve Reliability and Operational Excellence - Develop and maintain troubleshooting documentation, runbooks, and operational processes. - Identify recurring patterns and contribute to systemic improvements. - Help strengthen incident response and operational best practices as the organization scales. Enable the Broader Support Team - Share technical insights and best practices with colleagues. - Act as a technical resource within the Support organization. Impact You'll Have - Ensure platform reliability for customers worldwide by diagnosing and resolving complex production issues. - Serve as a critical bridge between customers and engineering, bringing technical insight and real-world production context to accelerate resolutions. - Strengthen our production support capabilities by improving troubleshooting processes, documentation, and incident response practices. - Help scale a modern, high-impact Support organization, contributing ideas that improve how we detect, investigate, and resolve issues as the company grows. Requirements - Exceptional communication skills with a customer-first mindset, capable of translating complex technical issues into clear and actionable insights. - A demonstrated ability to get on a call or have a remote session with a customer during less-than-optimal times, to troubleshoot and put them at ease. - 2+ years of experience in Technical Support, Production Support, Technical Operations, or a similar customer-facing technical role. - Strong troubleshooting and analytical skills, with the ability to quickly diagnose and resolve complex technical issues. - Proficiency in SQL for data investigation, troubleshooting, and root cause analysis within production environments. - Ability to analyze system behavior, investigate anomalies, and debug issues across distributed systems and application layers. - Experience partnering closely with Engineering teams to escalate issues, provide technical context, and drive timely resolution. - Comfortable operating in fast-paced production environments, including handling incidents, alerts, and time-sensitive customer-impacting issues. Nice to Have - Experience participating in incident response, production alerting, or on-call rotations in a live production environment. - Familiarity with observability, monitoring, and debugging tools used to investigate system performance and reliability issues. - Experience supporting or operating within SaaS or cloud-based platforms. - Working knowledge of support, collaboration, and ticketing tools such as Salesforce, Jira / Atlassian, Monday.com, or Slack. Bonus - Experience debugging API integrations, working with REST endpoints, request/response payloads, and authentication mechanisms. - Comfort analyzing application logs, system metrics, and traces to diagnose production issues. - Familiarity with modern observability and monitoring platforms such as Datadog, Grafana, or New Relic. - Basic scripting or automation skills (Python, Bash, or similar) to streamline investigations or repetitive support workflows. - Exposure to cloud infrastructure platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure. What we offer: - A range of medical, dental and vision benefits - Stock options for all full-time employees - Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met. - A 401(k) plan with company match, life insurance, plus long- and short-term disability - The opportunity to directly improve medical care and impact patient outcomes

Technology

Aidoc

Technical Support Engineer

Mid

Remote

San Francisco, CA

🏢 Summary: Shift-based Technical Support Engineer role focused on diagnosing and resolving complex production issues in a global SaaS clinical AI platform. The position acts as a bridge between customers and engineering, owning customer-impacting incidents, troubleshooting distributed systems, and coordinating incident response. Ideal for candidates experienced in SQL-driven investigations, production environments, and cross-team technical collaboration. 🗂️ Requirements: 2+ years in Technical Support, Production Support, Technical Operations, or similar customer-facing technical role, Strong troubleshooting and analytical skills in production environments, Proficiency in SQL for data investigation and root cause analysis, Ability to debug issues across distributed systems and application layers, Experience collaborating with Engineering teams on escalations and resolutions, Ability to handle production incidents, alerts, and time-sensitive customer issues, Willingness to work shift-based schedule including evenings, weekends, and holidays, Ability to conduct live troubleshooting sessions with customers 📃 Skills: SQL, SaaS, REST, APIs, Datadog, Grafana, NewRelic, Python, Bash, AWS, GCP, Azure, Salesforce, Jira, Atlassian, Monday, Slack 🏢 Description: About this role We are looking for a customer-obsessed Technical Support Engineer who thrives at the intersection of customers, production systems, and engineering. In this role, you will act as a critical bridge between customers and internal engineering teams, diagnosing complex technical issues, coordinating production incident response, and ensuring the reliability of the platform for customers around the world. You will investigate technical problems, analyze system behavior, respond to production alerts, and drive issues through to resolution while maintaining clear and proactive communication with customers and internal stakeholders. This is a shift-based role supporting global customers, including Pacific Time business hours, evenings, weekends, and some holidays. Responsibilities Own Customer Impacting Issues - Serve as the primary technical owner for complex customer issues and escalations. - Investigate and resolve technical problems spanning multiple systems and services. - Provide clear, proactive communication to customers throughout the lifecycle of an issue. Coordinate Production Incident Response - Monitor and triage production alerts impacting customers or system reliability. - Coordinate incident response efforts across engineering and internal teams. - Ensure incidents are properly documented, communicated, and followed through to resolution. Troubleshoot Systems and Data - Diagnose issues using logs, system metrics, and SQL queries. - Analyze system behavior to identify root causes of production problems. - Escalate and partner with engineering teams to drive long-term fixes. Improve Reliability and Operational Excellence - Develop and maintain troubleshooting documentation, runbooks, and operational processes. - Identify recurring patterns and contribute to systemic improvements. - Help strengthen incident response and operational best practices as the organization scales. Enable the Broader Support Team - Share technical insights and best practices with colleagues. - Act as a technical resource within the Support organization. Impact You'll Have - Ensure platform reliability for customers worldwide by diagnosing and resolving complex production issues. - Serve as a bridge between customers and engineering, bringing technical insight and production context to accelerate resolutions. - Strengthen production support capabilities by improving troubleshooting processes, documentation, and incident response practices. - Help scale a modern Support organization, contributing ideas that improve detection, investigation, and resolution of issues. Requirements - Exceptional communication skills with a customer-first mindset. - Ability to conduct remote troubleshooting sessions with customers. - 2+ years of experience in Technical Support, Production Support, Technical Operations, or similar role. - Strong troubleshooting and analytical skills. - Proficiency in SQL for production data investigation and root cause analysis. - Ability to debug distributed systems and application layers. - Experience partnering with Engineering teams to drive timely resolutions. - Comfort operating in fast-paced production environments handling incidents and alerts. Nice to Have - Experience with incident response, production alerting, or on-call rotations. - Familiarity with observability, monitoring, and debugging tools. - Experience supporting SaaS or cloud-based platforms. - Working knowledge of tools such as Salesforce, Jira / Atlassian, Monday.com, or Slack. Bonus - Experience debugging API integrations, REST endpoints, request/response payloads, and authentication mechanisms. - Experience analyzing application logs, system metrics, and traces. - Familiarity with Datadog, Grafana, or New Relic. - Basic scripting or automation skills (Python, Bash, or similar). - Exposure to cloud platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure. What We Offer - Medical, dental, and vision benefits. - Stock options for full-time employees. - Flexible time off without accrual limits, coordinated with team needs. - 401(k) plan with company match, life insurance, and long- and short-term disability coverage. - Opportunity to directly improve medical care and patient outcomes.

Technology

Diamond Foundry

Senior Applications Engineer

Senior

CA

129,996 - 159,996 USD

🏢 Summary: Senior Applications Engineer role focused on hands-on integration of advanced diamond materials into hardware systems, translating technical strategy into experiments, prototypes, and validated performance data. The position involves assembly, bonding, testing, troubleshooting, and cross-functional coordination to support product development and customer outcomes. Based in San Jose, this role works closely with engineering leadership to execute development plans in a lab-driven environment. 🗂️ Requirements: Bachelor’s degree in Engineering, Materials Science, or related technical field, 5+ years of hands-on experience in hardware engineering, product assembly, or materials testing, Experience working in lab or testing environments with physical hardware and materials, Ability to execute experiments, assembly, bonding, and performance testing, Strong troubleshooting skills in hardware development, Ability to translate high-level technical direction into actionable tasks, Clear written and verbal technical communication skills 📃 Skills: Hardware, Assembly, Bonding, Testing, Materials, Prototyping, DataAnalysis, Troubleshooting, Laboratory, Engineering 🏢 Description: Diamond Foundry Inc. is solving the thermal limitation at the foundation of today's most exciting tech industries -- AI & cloud compute, electric-car power electronics, and 5G/6G wireless. We have managed to produce the world's first single-crystal diamond wafers and are now on a mission to put a diamond behind every chip. We are executing a multi-$B expansion plan focused on converting greenhouse gas into diamond wafers using zero-emission energy. We are seeking a Senior Applications Engineer to bridge advanced materials development with real-world hardware applications. This role is highly hands-on and execution-focused, translating technical strategy into experiments, prototypes, and validated performance data that inform both engineering decisions and customer-facing outcomes. You will work closely with the Director of Engineering to execute development plans, troubleshoot technical challenges in real time, and ensure that materials and processes are effectively integrated into functional systems. Responsibilities Technical Execution: Carry out day-to-day engineering tasks, experiments, and project deliverables aligned with the Director’s technical strategy. Hands-on Assembly & Testing: Support integration of materials by executing physical assembly, bonding processes, and performance testing. Data & Reporting: Gather, analyze, and document technical data from tests to provide insights for customer and executive updates. Problem Solving: Act as the primary troubleshooter when technical issues arise during development, finding practical solutions to keep projects moving forward. Cross-Functional Support: Coordinate between internal engineering teams and external customer requests to ensure project alignment. Requirements Education: Bachelor’s degree in Engineering, Materials Science, or a related technical field. Experience: 5+ years of hands-on experience in hardware engineering, product assembly, or materials testing. Core Skills: Strong background in a lab or testing environment with proven ability to work with physical hardware and materials. Adaptability: Ability to take high-level direction from leadership and translate it into actionable daily tasks. Communication: Clear verbal and written communication skills to collaborate effectively with engineering leadership and internal teams. Benefits Eligible employees may enroll in health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs supporting paid and unpaid time off. Perks include employee discounts to VRAI. Benefits begin as early as the first day of employment, with medical and vision coverage retroactive to the start date. Manufacturing and Engineering Departments Physical Requirements: - Use appropriate PPE and follow all safety policies, practices, and procedures. - Sit, stand for long periods, walk, grasp, reach with hands and arms, lift below and above shoulders, bend, twist at the waist, climb, balance, stoop, squat, kneel, crawl, talk, hear, see, use fine finger manipulation, and complete repetitive motions. - Some tasks may require the use of ladders or stairs. - Some tasks may require driving or the use of foot controls. - Lift/carry and push/pull up to 50 pounds. This employer participates in E-Verify and will provide Form I-9 information to the federal government to confirm authorization to work in the U.S. E-Verify is used only after a job offer has been accepted and Form I-9 has been completed.