In-Clinic Enrollment Specialist (LCSW/MSW) (Albuquerque, New Mexico)

🏢 Summary: Full-time on-site Enrollment Specialist role supporting Advanced Primary Care Management enrollment and patient engagement within medical group practices in Yuma, AZ. The position combines clinical social work expertise with care coordination, social needs screening, and provider collaboration to improve chronic care management participation. Candidates should have healthcare social work experience, strong communication skills, and proficiency with EHR and care management systems. 🗂️ Requirements: Master's Degree in Social Work (MSW), Active LCSW or equivalent state licensure preferred, 3+ years in healthcare, care management, or clinical social work, Experience in primary care or value-based care environments, Ability to communicate effectively with physicians, staff, and patients, Experience with patient engagement and motivational interviewing, Experience addressing social determinants of health (SDoH), Proficiency with EHR systems and care management platforms, Strong organization and documentation skills 📃 Skills: MSW, LCSW, EHR, Epic, Athena, APCM, SDoH, Documentation, CareManagement, MotivationalInterviewing 🏢 Description: In-Clinic Enrollment Specialist (LCSW/MSW) Location: On-site at Medical Group practices in Yuma, AZ, with some Remote documentation and coordination. Job Type: Full-Time About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Job/Role Description The In-Clinic Enrollment Specialist serves as the on-site representative of Phamily's Advanced Primary Care Management (APCM) program within Medical Group practices. This role combines the clinical empathy and skill of a Licensed Clinical Social Worker (LCSW/MSW) with the operational purpose of patient engagement and enrollment. The specialist drives APCM enrollment in clinics, strengthens relationships between providers, patients, and care management, and ensures patients understand and benefit from ongoing care coordination services. This is a frontline, relationship-driven role essential to scaling Phamily's partnerships and embedding care management as a core component of every patient's healthcare journey. Key Responsibilities: - Identify and engage eligible patients for APCM enrollment during in-office visits, leveraging Phamily's platform and eligibility data. - Explain the purpose and benefits of care management, emphasizing continuity of care and partnership with their providers. - Serve as the in-office liaison between Phamily's Care Management team and providers and clinical staff. - Provide real-time updates to physicians and practice managers about patient enrollments, social needs identified, and care management follow-up activities. - Conduct brief social needs screenings during patient encounters to identify barriers such as transportation, food insecurity, or housing instability. - Provide resource referrals and warm handoffs to community organizations or Phamily care managers for complex cases. - Track and report key metrics including number of patient interactions, enrollments completed, SDoH interventions, and provider engagement. Requirements: Education & Licensure: - Master's Degree in Social Work (MSW) required. - Active Licensed Clinical Social Worker (LCSW) or equivalent state licensure strongly preferred. Experience: - 3+ years in a healthcare, care management, or clinical social work setting. - Experience working in primary care or value-based care environments preferred. - Proven ability to communicate effectively with physicians, practice staff, and patients. - Demonstrated success in patient engagement, motivational interviewing, and addressing SDoH needs. Skills & Competencies: - Strong interpersonal and communication skills, with ability to build trust quickly. - Comfort working in fast-paced, dynamic environments and adapting to evolving workflows. - Proficiency with EHR systems (Epic, Athena, etc.) and care management platforms. - Excellent organization and documentation habits. - Empathetic, professional demeanor aligned with patient-centered care. Work Style & Logistics We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee must embody growth company DNA. This means proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset. You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results. Our culture is built on five principles that shape how we work, lead, and grow: - Care: We put patients, clients, teammates, and outcomes first. - Curiosity: We ask better questions, challenge assumptions, and keep learning. - Clarity: We simplify complexity, communicate directly, and create alignment. - Co-Creation: We collaborate across teams, perspectives, and disciplines. - Craftsmanship: We execute with excellence, ownership, and continuous improvement. Our Compensation & Benefits - Competitive compensation based on experience and impact. - Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost. - Generous Paid Time Off: up to 35 paid days off each year. - 12 vacation days accrued annually. - Up to 9 sick/wellness days. - 12 paid company holidays throughout the year. - 2 paid give-back days. - HSA and FSA account options. - 401(k) with company match after 6 months of full-time employment. - 100% match on the first 3% contributed, and 50% match on the next 2% contributed. - A collaborative, mission-driven team helping transform healthcare at scale. If you take pride in delivering results, embrace challenges, and proactively seek improvement, you'll join a collaborative team dedicated to improving healthcare. Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

🏢 Summary: Full-time in-clinic enrollment specialist role supporting Advanced Primary Care Management programs by engaging patients, coordinating care management services, and addressing social determinants of health within medical group practices. The position combines clinical social work expertise with patient enrollment, provider collaboration, and care coordination responsibilities in a fast-paced healthcare environment. 🗂️ Requirements: Master's Degree in Social Work (MSW), Active LCSW or equivalent Georgia state licensure preferred, 3+ years in healthcare, care management, or clinical social work, Experience in primary care or value-based care environments, Ability to communicate effectively with physicians, staff, and patients, Experience with patient engagement and motivational interviewing, Knowledge of social determinants of health interventions, Proficiency with EHR systems and care management platforms, Strong organization and documentation skills 📃 Skills: MSW, LCSW, EHR, Epic, Athena, APCM, SDoH, Documentation, CareManagement, MotivationalInterviewing 🏢 Description: In-Clinic Enrollment Specialist (LCSW/MSW) Location: On-site at Medical Group practices in Sandy Springs, GA, with some remote documentation and coordination. Job Type: Full-Time About the Role The In-Clinic Enrollment Specialist serves as the on-site representative of the Advanced Primary Care Management (APCM) program within medical group practices. This role combines the clinical empathy and skill of a Licensed Clinical Social Worker (LCSW/MSW) with the operational purpose of patient engagement and enrollment. The specialist drives APCM enrollment in clinics, strengthens relationships between providers, patients, and care management, and ensures patients understand and benefit from ongoing care coordination services. This is a frontline, relationship-driven role essential to scaling care management partnerships and embedding care management as a core component of every patient's healthcare journey. Key Responsibilities: - Identify and engage eligible patients for APCM enrollment during in-office visits, leveraging eligibility data and care management platforms. - Explain the purpose and benefits of care management, emphasizing continuity of care and partnership with providers. - Serve as the in-office liaison between care management teams, providers, and clinical staff. - Provide real-time updates to physicians and practice managers about patient enrollments, social needs identified, and follow-up activities. - Conduct brief social needs screenings during patient encounters to identify barriers such as transportation, food insecurity, or housing instability. - Provide resource referrals and warm handoffs to community organizations or care managers for complex cases. - Track and report key metrics including patient interactions, enrollments completed, SDoH interventions, and provider engagement. Requirements Education & Licensure: - Master's Degree in Social Work (MSW) required. - Active Licensed Clinical Social Worker (LCSW) or equivalent state licensure strongly preferred in Georgia. Experience: - 3+ years in a healthcare, care management, or clinical social work setting. - Experience working in primary care or value-based care environments preferred. - Proven ability to communicate effectively with physicians, practice staff, and patients. - Demonstrated success in patient engagement, motivational interviewing, and addressing SDoH needs. Skills & Competencies: - Strong interpersonal and communication skills. - Ability to build trust quickly. - Comfort working in fast-paced, dynamic environments. - Proficiency with EHR systems (Epic, Athena, etc.) and care management platforms. - Excellent organization and documentation habits. - Empathetic and professional demeanor focused on patient-centered care. Work Style & Logistics The role requires experience in high-performing environments with strong ownership, resilience, adaptability, and a growth mindset. Compensation & Benefits - Competitive compensation based on experience. - Comprehensive medical, dental, and vision coverage for employees and dependents. - Up to 35 paid days off annually, including vacation, sick/wellness days, company holidays, and give-back days. - HSA and FSA account options. - 401(k) with company match after 6 months of full-time employment. - Collaborative, mission-driven healthcare team environment. Equal Employment Opportunity The employer is committed to creating an inclusive environment and providing equal employment opportunities for all employees.

🏢 Summary: Full-time, on-site In-Clinic Enrollment Specialist (LCSW/MSW) role supporting Advanced Primary Care Management enrollment within medical group practices, combining clinical social work expertise with patient engagement and care coordination. The position focuses on enrolling eligible patients, conducting social needs screenings, and collaborating with providers using care management platforms and EHR systems. Offers competitive compensation, benefits, and a mission-driven healthcare environment. 🗂️ Requirements: Master's Degree in Social Work (MSW), Active LCSW or equivalent state licensure, 3+ years experience in healthcare, care management, or clinical social work, Experience in primary care or value-based care settings, Proven patient engagement and motivational interviewing experience, Experience addressing social determinants of health (SDoH), Proficiency with EHR systems and care management platforms 📃 Skills: EHR, Epic, Athena, APCM, SDoH, MotivationalInterviewing, CareManagement, Documentation 🏢 Description: In-Clinic Enrollment Specialist (LCSW/MSW) Location: On-site at Medical Group practices in Sandy Springs, GA, with some Remote documentation and coordination. Job Type: Full-Time About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Job/Role Description The In-Clinic Enrollment Specialist serves as the on-site representative of Phamily's Advanced Primary Care Management (APCM) program within Medical Group practices. This role combines the clinical empathy and skill of a Licensed Clinical Social Worker (LCSW/MSW) with the operational purpose of patient engagement and enrollment. The specialist drives APCM enrollment in clinics, strengthens relationships between providers, patients, and care management, and ensures patients understand and benefit from ongoing care coordination services. This is a frontline, relationship-driven role essential to scaling Phamily's partnerships and embedding care management as a core component of every patient's healthcare journey. Key Responsibilities: Identify and engage eligible patients for APCM enrollment during in-office visits, leveraging Phamily's platform and eligibility data. Explain the purpose and benefits of care management, emphasizing continuity of care and partnership with their providers. Serve as the in-office liaison between Phamily's Care Management team and providers and clinical staff. Provide real-time updates to physicians and practice managers about patient enrollments, social needs identified, and care management follow-up activities. Conduct brief social needs screenings during patient encounters to identify barriers such as transportation, food insecurity, or housing instability. Provide resource referrals and warm handoffs to community organizations or Phamily care managers for complex cases. Track and report key metrics including number of patient interactions, enrollments completed, SDoH interventions, and provider engagement. Requirements: Education & Licensure: Master's Degree in Social Work (MSW) required. Active Licensed Clinical Social Worker (LCSW) or equivalent state licensure strongly preferred in Illinois. Experience: 3+ years in a healthcare, care management, or clinical social work setting. Experience working in primary care or value-based care environments preferred. Proven ability to communicate effectively with physicians, practice staff, and patients. Demonstrated success in patient engagement, motivational interviewing, and addressing SDoH needs. Skills & Competencies: Strong interpersonal and communication skills, with ability to build trust quickly. Comfort working in fast-paced, dynamic environments and adapting to evolving workflows. Proficiency with EHR systems (Epic, Athena, etc.) and care management platforms. Excellent organization and documentation habits. Empathetic, professional demeanor aligned with patient-centered care. Our Compensation & Benefits Competitive compensation commensurate with experience Potential to earn equity based on performance Remote-friendly work environment Medical, dental, and vision coverage for employees and dependents at a nominal cost Paid maternity leave FSA and Dependent Care account options 401(k) Eligibility after 6 months of full-time employment Collaborative, mission-driven work environment Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

🏢 Summary: Senior leadership role responsible for building and leading the account management function to drive revenue growth across healthcare client portfolios. The position combines direct ownership of key accounts with team leadership, cross-functional collaboration, and scalable process development. Focused on retention, expansion, onboarding, and strategic client engagement within a fast-growing health-tech environment. 🗂️ Requirements: 10+ years account management or client success experience, 5+ years leadership experience managing revenue-driven teams, Experience in healthcare services, health IT, or value-based care, Proven management of complex multi-stakeholder client relationships, Strong knowledge of healthcare operations and billing workflows, Understanding of payer/provider dynamics, Bachelor's degree or equivalent experience, Ability to travel 30-50% for client visits 📃 Skills: Healthcare, HealthIT, Billing, Revenue, Onboarding, AccountManagement, ClientSuccess, ValueBasedCare, QBR, CRM 🏢 Description: About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Job/Role Description: The Director of Account Management will lead and build the account management function that drives growth for Jaan Health's client relationships, including medical groups and network partners. This is a critical, commercially oriented, revenue-driving role. The Director of Account Management will work cross-functionally with the Marketing, Sales, Delivery, Solutions, and Product teams to deliver client results and revenue growth. The Director will be a player-coach, taking accountability for priority accounts directly while also building and leading a team of Account Managers to drive growth across the entire client portfolio. This is a high-impact, high-visibility role at a pivotal moment in Jaan Health's growth. Key Responsibilities: - Take accountability to drive revenue growth across existing clients to achieve the Company's revenue targets. - Own the end-to-end client relationship for a portfolio of medical groups and networks — driving adoption, satisfaction, retention, and revenue expansion. - Lead and develop the account management team, setting direction, building processes, and coaching toward high performance. - Serve as the executive escalation point for client issues, resolving complex challenges with urgency and professionalism. - Partner with Sales on renewal and upsell opportunities, contributing to revenue growth and contract expansion. - Oversee new client onboarding and launch processes, ensuring clients go live on time and achieve early milestones. - Collaborate with Product and Clinical teams to surface client feedback, advocate for platform improvements, and close experience gaps. - Build scalable account management playbooks, QBR frameworks, and success metrics that can grow with the business. - Monitor account health across the portfolio using data and proactive engagement to mitigate churn risk. Requirements: - 10+ years of account management or client success experience, preferably in healthcare services, health IT, or a value-based care setting. - 5+ years of leadership experience building and driving teams to hit revenue targets. - Proven track record of managing complex, multi-stakeholder client relationships. - Strong understanding of healthcare operations, including billing workflows and payer/provider dynamics. - Exceptional communication, presentation, and organizational skills. - Ability to thrive in a fast-paced, high-growth startup environment with limited structure. - Bachelor's degree or equivalent experience. - Ability to travel 30-50% of the time for client visits to develop relationships, conduct monthly/quarterly business reviews, and drive revenue growth. Preferred Requirements: - Experience working in a health-tech or healthcare services growth company. - Experience working with healthcare provider organizations. Work Style & Logistics: We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee must embody growth company DNA, including high velocity, strong ownership, comfort with ambiguity, resilience, and a growth mindset. Employees are expected to design scalable approaches while anticipating future business needs and delivering measurable results. The culture is built on five principles: Care, Curiosity, Clarity, Co-Creation, and Craftsmanship. Compensation & Benefits: - Competitive compensation based on experience and impact. - Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost. - Generous Paid Time Off: up to 35 paid days off each year, including 12 vacation days, up to 9 sick/wellness days, 12 paid company holidays, and 2 paid give-back days. - HSA and FSA account options. - 401(k) with company match after 6 months of full-time employment (100% match on the first 3% contributed and 50% match on the next 2% contributed). - Collaborative, mission-driven team environment focused on transforming healthcare at scale. Equal Employment Opportunity: Phamily is an equal opportunity employer committed to creating an inclusive environment for all employees. Employment decisions are made without regard to legally protected characteristics.

🏢 Summary: Senior Software Engineer role focused on building and scaling an AI-driven healthcare SaaS platform in a fast-paced startup environment. The position involves full-stack development, architecture decisions, API and infrastructure ownership, and improving platform scalability and reliability. Candidates will work with modern web technologies, cloud infrastructure, and AI-enabled engineering practices to support clinical care systems. 🗂️ Requirements: 7+ years of full lifecycle software engineering experience, Experience building, shipping, and maintaining production SaaS systems, Strong software architecture and technical leadership skills, Experience in startup or fast-paced environments, Ability to write clean, production-quality code, JavaScript proficiency, HTML proficiency, CSS proficiency, Experience with Vue.js or React, Experience with Ruby on Rails, Python, or Elixir, SQL database experience, Experience with PostgreSQL or MySQL, Experience with TDD methodologies, Experience with RSpec or Playwright, Experience with AWS or GCP, Experience with Docker and Kubernetes, AI implementation experience, Strong communication skills, Healthcare, SaaS, or startup industry experience 📃 Skills: Ruby, Rails, Python, Elixir, JavaScript, HTML, CSS, Vue, React, SQL, PostgreSQL, MySQL, TDD, RSpec, Playwright, AWS, GCP, Docker, Kubernetes, AI, FHIR, HL7, ML, LLM 🏢 Description: About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. The company leverages proprietary technology to help health systems, medical groups, and ACOs deliver proactive care to underserved patients. Phamily, the company's core technology platform, supports chronic disease management with AI-driven tools that enable physicians and care teams to deliver individualized patient care while improving operational efficiency and healthcare outcomes. Job/Role Description We are seeking entrepreneurial Senior Software Engineers to join our high-impact, fast-moving engineering team. You will help design, build, and scale core components of our AI-driven care management platform. This role is ideal for engineers who thrive in startup environments, enjoy rapid iteration cycles, and are motivated by building products that directly improve patient outcomes and healthcare delivery systems. You'll work across the full stack, contributing to architecture decisions, product development, and continuous improvement of a complex SaaS platform used in real-world clinical settings. Key Responsibilities - Architect and build full-stack features end-to-end (Ruby on Rails, Python, SQL, JS/Vue/React) - Drive technical vision, code quality standards, and engineering best practices - Communicate complex concepts simply and align technical and non-technical teams - Ship quickly in iterative cycles: prototype, launch, iterate, and scale - Make pragmatic trade-offs while maintaining product integrity - Use AI tools to improve engineering output - Build, maintain, and scale SaaS products serving patients and clinicians - Own migrations, services, APIs, and long-term maintainability - Design and implement high-quality, maintainable, and well-tested code - Contribute to system architecture and technical design decisions - Improve performance, scalability, and reliability of core platform systems - Work across backend, frontend, and infrastructure layers - Continuously refactor and improve existing codebases Requirements - 7+ years of full lifecycle software engineering experience - Experience building, shipping, and maintaining production SaaS systems - Strong architectural instincts and mentoring ability - Clear communication skills - Experience in startup or fast-paced environments - Ability to write clean, high-quality production code - Strong UX and product design sense - JavaScript, HTML, CSS - Vue.js, React, SPA development - Ruby on Rails, Python, or Elixir - SQL, PostgreSQL, MySQL - TDD, RSpec, Playwright - AWS, GCP, Docker, Kubernetes - AI implementation experience - Healthcare, SaaS, or startup experience Preferred Requirements - Healthcare domain knowledge - HL7/FHIR experience - Data ingestion experience - Interest in ML/LLM technologies - Entrepreneurial mindset and ability to work in ambiguous environments Work Style & Logistics The company operates in a fast-growing, high-ownership environment requiring adaptability, resilience, and a growth mindset. Employees are expected to build scalable solutions while balancing immediate business needs with long-term goals. Core cultural principles include: - Care - Curiosity - Clarity - Co-Creation - Craftsmanship Compensation & Benefits - Competitive compensation based on experience and impact - Medical, dental, and vision coverage for employees and dependents - Up to 35 paid days off annually, including vacation, wellness days, holidays, and give-back days - HSA and FSA account options - 401(k) with company match after 6 months of full-time employment - Collaborative and mission-driven work environment Additional Information - This position is not eligible for visa sponsorship. - Equal opportunity employer committed to diversity and inclusion.

🏢 Summary: Consulting role focused on implementing and optimizing healthcare care management programs for health systems and physician groups. The position leads strategic client relationships, drives clinical and financial outcomes, and oversees program performance across multi-stakeholder healthcare environments with extensive travel. 🗂️ Requirements: Bachelor's degree in healthcare administration, public health, business, nursing, or related field, 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care, Proven experience driving clinical and financial outcomes, Experience managing strategic healthcare accounts, Experience coordinating or overseeing service delivery, Experience managing complex multi-stakeholder environments, Ability to analyze performance data and develop actionable insights, Excellent communication and stakeholder management skills, Ability to work in fast-paced and evolving environments, Ability to travel 75% 📃 Skills: Healthcare, PopulationHealth, ValueBasedCare, EHR, Analytics, KPIs, SOPs, CareManagement 🏢 Description: Location: West Coast / Yuma, AZ, Albuquerque, NM, Seattle, WA Job Type: 75% travel (3-4 days a week, local and across different states where the client has sites), 25% remote Job Reports To: Director of Service Delivery Two different comp levels: Engagement Manager OTE up to $210,000, Senior Engagement Manager (additional experience required) OTE up to $275,000 Role Description The Engagement Manager leads health systems and physician groups through the successful implementation and ongoing growth of full-service care management programs for large patient populations. This role manages relationships with clients, oversees delivery through internal teams and clients, and ensures that programs drive measurable clinical and financial outcomes. You will act as a strategic partner to clients, leading implementations, influencing provider behavior, and optimizing workflows to ensure programs deliver measurable results. This role requires strong business acumen, comfort operating in ambiguity, and the ability to hold stakeholders accountable across clinical, operational, and executive teams. Key Responsibilities Client Engagement & Relationship Management - Own the relationship with one of the company's most strategic accounts, operating at the C-suite and clinical leadership level as an indispensable thought partner and strategic advisor. - Pursue measurable clinical and financial outcomes that drive program expansion and deepen the account relationship. - Develop an understanding of the account's strategic agenda, clinical imperatives, and organizational dynamics. - Operate with high ownership in ambiguous environments, making decisions that move programs forward. Performance Monitoring & Optimization - Own program-level performance, including clinical outcomes, operational efficiency, and revenue realization. - Analyze KPIs (engagement, utilization, quality, financial performance) to identify gaps and drive improvement. - Lead continuous optimization efforts to expand program impact and long-term value. Training & Change Management - Drive provider adoption and program growth through strategic change management, stakeholder influence, and performance-focused initiatives that improve financial and clinical outcomes. Cross-Functional Collaboration - Partner with sales, product, clinical, and analytics teams to deliver a consistent and high-performing client experience. - Contribute to the development of playbooks, SOPs, and best practices that scale across programs. Requirements - Bachelor's degree in healthcare administration, public health, business, nursing, or related field. - 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care. - Demonstrated track record of driving clinical and financial outcomes and growing strategic accounts. - Proven experience driving performance, revenue targets, net retention rates, or program growth. - Experience coordinating or overseeing service delivery to clients or through external vendors. - Experience managing complex, multi-stakeholder environments across clinical and executive audiences. - Excellent communication, facilitation, and relationship-building skills. - Ability to operate with ownership in fast-paced, evolving environments. - Ability to interpret performance data and develop actionable insights. Preferred Requirements - Experience with provider groups, ACOs, or health systems. - Familiarity with EHR workflows and care management platforms. Our Compensation & Benefits - Engagement Manager OTE up to $210,000. - Senior Engagement Manager OTE up to $275,000. - Medical, dental, and vision coverage for employees and dependents. - Paid maternity leave. - FSA and Dependent Care account options. - 401(k) eligibility after 6 months of full-time employment. - Collaborative, mission-driven work environment. Equal Employment Opportunity The company is an equal opportunity employer committed to creating an inclusive environment for all employees.

🏢 Summary: Consulting role focused on leading healthcare organizations through implementation and optimization of care management programs, with responsibility for client relationships, performance improvement, and strategic program growth. The position combines healthcare operations, analytics, and stakeholder management with extensive travel across client sites. 🗂️ Requirements: Bachelor's degree in healthcare administration, public health, business, nursing, or related field, 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care, Proven experience driving clinical and financial outcomes, Experience managing strategic accounts and program growth, Experience coordinating or overseeing service delivery, Experience managing complex multi-stakeholder environments, Excellent communication and facilitation skills, Ability to interpret performance data and develop actionable insights, Ability to work in fast-paced and evolving environments, Ability to travel 75% of the time 📃 Skills: EHR, KPIs, Analytics, Healthcare, PopulationHealth, ValueBasedCare, CareManagement, SOPs 🏢 Description: Service Delivery Optimization Consultant - West Coast Location: West Coast / Yuma, AZ, Albuquerque, NM, Seattle, WA Job Type: 75% travel (3-4 days a week, local and across different states where the client has sites), 25% remote Job Reports To: Director of Service Delivery Two different comp levels: Engagement Manager OTE up to $210,000, Senior Engagement Manager (additional experience required) OTE up to $275,000 Role Description The Engagement Manager leads health systems and physician groups through the successful implementation and ongoing growth of full-service care management programs for large patient populations. This role manages relationships with clients, oversees delivery through internal teams and clients, and ensures that programs drive measurable clinical and financial outcomes. You will act as a strategic partner to clients, leading implementations, influencing provider behavior, and optimizing workflows to ensure programs deliver measurable results. This role requires strong business acumen, comfort operating in ambiguity, and the ability to hold stakeholders accountable across clinical, operational, and executive teams. Key Responsibilities Client Engagement & Relationship Management - Own the relationship with one of the company's most strategic accounts, operating at the C-suite and clinical leadership level as a strategic advisor. - Pursue measurable clinical and financial outcomes that drive program expansion and deepen the account relationship. - Develop an understanding of the account's strategic agenda, clinical imperatives, and organizational dynamics. - Operate with high ownership in ambiguous environments, making decisions that move programs forward. Performance Monitoring & Optimization - Own program-level performance, including clinical outcomes, operational efficiency, and revenue realization. - Analyze KPIs including engagement, utilization, quality, and financial performance to identify gaps and drive improvement. - Lead continuous optimization efforts to expand program impact and long-term value. Training & Change Management - Drive provider adoption and program growth through strategic change management, stakeholder influence, and performance-focused initiatives. Cross-Functional Collaboration - Partner with sales, product, clinical, and analytics teams to deliver a consistent and high-performing client experience. - Contribute to the development of playbooks, SOPs, and best practices that scale across programs. Requirements - Bachelor's degree in healthcare administration, public health, business, nursing, or related field. - 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care. - Demonstrated track record of driving clinical and financial outcomes and growing strategic accounts. - Proven experience driving performance, revenue targets, net retention rates, or program growth. - Experience coordinating or overseeing service delivery to clients or through external vendors. - Experience managing complex, multi-stakeholder environments across clinical and executive audiences. - Excellent communication, facilitation, and relationship-building skills. - Ability to operate with ownership in fast-paced, evolving environments. - Ability to interpret performance data and develop actionable insights. Preferred Requirements - Experience with provider groups, ACOs, or health systems. - Familiarity with EHR workflows and care management platforms. Compensation & Benefits - Engagement Manager OTE up to $210,000. - Senior Engagement Manager OTE up to $275,000. - Medical, dental, and vision coverage for employees and dependents. - Paid maternity leave. - FSA and Dependent Care account options. - 401(k) eligibility after 6 months of full-time employment. - Collaborative, mission-driven work environment. Equal Employment Opportunity Phamily is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

🏢 Summary: Consulting role focused on leading healthcare clients through implementation and optimization of AI-driven care management programs. The position combines client relationship management, performance optimization, stakeholder leadership, and cross-functional collaboration to improve clinical and financial outcomes. Requires extensive travel and experience in healthcare partnerships, population health, or value-based care. 🗂️ Requirements: Bachelor's degree in healthcare administration, public health, business, nursing, or related field, 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care, Proven experience driving clinical and financial outcomes, Experience managing strategic accounts and revenue or program growth, Experience coordinating service delivery to clients or external vendors, Experience managing complex multi-stakeholder clinical and executive environments, Ability to interpret performance data and develop actionable insights, Strong communication, facilitation, and relationship-building skills, Ability to work in fast-paced, evolving environments, Ability to travel 75% 📃 Skills: AI, EHR, Analytics, Healthcare, PopulationHealth, CareManagement, KPIs, SOPs 🏢 Description: Location: 30min driving distance of Oakbrook Terrace, IL Job Type: 75% travel (3-4 days a week, local and across different states where the client has sites), 25% remote Job Reports To: Director of Service Delivery Two different comp levels: Engagement Manager OTE up to $210,000 About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Role Description The Engagement Manager leads health systems and physician groups through the successful implementation and ongoing growth of full-service care management programs for large patient populations. This role manages relationships with clients, oversees delivery through internal teams and clients, and ensures that programs drive measurable clinical and financial outcomes. You will act as a strategic partner to clients, leading implementations, influencing provider behavior, and optimizing workflows to ensure programs deliver measurable results. This role requires strong business acumen, comfort operating in ambiguity, and the ability to hold stakeholders accountable across clinical, operational, and executive teams. Key Responsibilities Client Engagement & Relationship Management - Own the relationship with one of the company's most strategic accounts, operating at the C-suite and clinical leadership level as a strategic advisor. - Pursue measurable clinical and financial outcomes that drive program expansion and deepen the account relationship. - Develop an understanding of the account's strategic agenda, clinical imperatives, and organizational dynamics. - Operate with high ownership in ambiguous environments, making decisions that move programs forward. Performance Monitoring & Optimization - Own program-level performance, including clinical outcomes, operational efficiency, and revenue realization. - Analyze KPIs including engagement, utilization, quality, and financial performance to identify gaps and drive improvement. - Lead continuous optimization efforts to expand program impact and long-term value. Training & Change Management - Drive provider adoption and program growth through strategic change management, stakeholder influence, and performance-focused initiatives. Cross-Functional Collaboration - Partner with sales, product, clinical, and analytics teams to deliver a consistent and high-performing client experience. - Contribute to the development of playbooks, SOPs, and best practices that scale across programs. Requirements - Bachelor's degree in healthcare administration, public health, business, nursing, or related field. - 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care. - Proven experience driving performance, revenue targets, net retention rates, or program growth. - Experience coordinating or overseeing service delivery to clients or through external vendors. - Experience managing complex, multi-stakeholder environments across clinical and executive audiences. - Excellent communication, facilitation, and relationship-building skills. - Ability to operate with ownership in fast-paced, evolving environments. - Ability to interpret performance data and develop actionable insights. Preferred Requirements - Experience with provider groups, ACOs, or health systems. - Familiarity with EHR workflows and care management platforms. Our Compensation & Benefits - Engagement Manager OTE up to $210,000 - Medical, dental, and vision coverage for employees and dependents at a nominal cost - Paid maternity leave - FSA and Dependent Care account options - 401(k) eligibility after 6 months of full-time employment - Collaborative, mission-driven work environment Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

🏢 Summary: Opportunity for a Licensed Clinical Social Worker to work as an Integrated Behavioral Health Consultant within a primary care setting, delivering brief, evidence-based interventions under the Primary Care Behavioral Health model. The role focuses on collaborative, team-based care, supporting patients with behavioral, emotional, and physical health concerns. Full-time schedule with competitive salary and comprehensive benefits. 🗂️ Requirements: Master's degree in Social Work, Psychology, Counseling, or related field, Current LCSW licensure, Strong clinical assessment and brief intervention skills, Ability to work in a multidisciplinary primary care team, Experience in integrated care setting (preferred), Proficiency with telehealth technology, Commitment to culturally competent and trauma-informed care, Reliable attendance and schedule adherence 📃 Skills: LCSW, Assessment, Psychotherapy, Telehealth, CareCoordination, Psychoeducation, IntegratedCare, BehavioralHealth 🏢 Description: Integrated Behavioral Health Clinician (BHC) - Licensed Clinical Social Worker (LCSW) Praxis Health is seeking a Licensed Clinical Social Worker to join integrated care teams. This role follows the Primary Care Behavioral Health (PCBH) model — consultative, collaborative, and focused on brief, functional interventions to improve overall health outcomes. Position Summary The Integrated Behavioral Health Consultant is a core member of the primary care team who works collaboratively with medical providers and support staff to address patients' behavioral health needs within the primary care setting. This role is embedded in the primary care clinic and provides brief, evidence-based interventions, psychoeducation, care coordination, and consultation to support patients experiencing a wide range of behavioral, emotional, and physical health concerns. What We Offer: - Salary: $110,000 - $115,000 per year DOE - Comprehensive Benefits Package: Health insurance, retirement plans, generous paid time off, and more - Integrated Care Model: Collaborative experience with primary care providers and other health professionals Schedule Monday - Friday, 8am - 5pm or 4 days per week, ensuring patient contact hours are 36 per week Minimum Qualifications - Educational Qualifications: Master's degree in Social Work, Psychology, Counseling, or a closely related field. - Licensure Requirements: Current licensure as a Licensed Clinical Social Worker (LCSW) - Experience working in an integrated care setting preferred but not required. - Strong clinical assessment and intervention skills with a focus on brief, solution-focused therapy. - Ability to work collaboratively within a multidisciplinary team and communicate effectively with primary care providers. - Comfortable with using telehealth technology for remote patient care. - Flexible and adaptable to changing work environments and patient populations. - Commitment to providing culturally competent and trauma-informed care. - Will attend work regularly and on time, as scheduled.

🏢 Summary: The Client Success Manager role focuses on managing and supporting healthcare clients using EDI and revenue cycle management solutions, acting as the primary escalation point and ensuring successful onboarding, issue resolution, and retention. The position involves troubleshooting claims and data issues, collaborating cross-functionally, and maintaining accurate reporting in Salesforce. It requires strong expertise in healthcare EDI standards, billing processes, and client account management. 🗂️ Requirements: Bachelor's degree in healthcare administration, information technology, or equivalent experience, 2+ years of experience in account management or customer support within healthcare EDI, Deep understanding of EDI standards and protocols, Knowledge of healthcare billing and claims processes, Ability to manage client escalations and resolve transaction issues, Willingness to travel up to 20% 📃 Skills: EDI, Salesforce, Healthcare, Billing, Claims, RevenueCycle, Cloud, CRM 🏢 Description: About the Role We’re looking for a Client Success Manager to join our growing team. This position plays a crucial role in managing and supporting healthcare customers who utilize Office Ally tools in their day-to-day operations. The role serves as the primary escalation point for assigned clients, collaborates with Sales Account Management on communications and projects, oversees implementations and solutions, provides proactive support, resolves issues, and drives client retention. What You’ll Do Client Relationship Management - Build and maintain strong relationships with healthcare clients, understanding their specific business operations. - Serve as the primary escalation point for providers, addressing inquiries, concerns, and requests professionally. - Conduct proactive client outreach based on schedules outlined by Client Services leadership. Onboarding - Partner with the onboarding team to ensure a seamless transition for clients. - Partner with the Learning Experience team to ensure clients have access to necessary training resources. Transaction Support - Troubleshoot and resolve issues, including rejected claims and data discrepancies. - Assist clients in optimizing processes to enhance efficiency and reduce errors. Documentation and Reporting - Utilize Salesforce to maintain accurate records of client interactions and issue resolutions. Collaboration and Cross-Functional Teamwork - Collaborate with IT/Engineering, Sales, compliance, and client support teams to deliver comprehensive solutions and resolve issues. - Contribute to the development and improvement of internal systems, processes, and products. What You’ll Need - Bachelor’s degree from a four-year college or university in healthcare administration, information technology, or an equivalent combination of education and experience. - 2+ years of related experience and/or training in account management or customer support within healthcare EDI. - Deep understanding of EDI standards, protocols, and healthcare industry practices. - Familiarity with healthcare billing and claims processes. Nice to Have - Familiarity with EDI software and systems. Travel Requirements - Up to 20% travel for client meetings, team gatherings, or company events. Pay Transparency Compensation may vary based on skills, experience, and location. Employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, and paid time off. Salary range: $55,000—$65,000 USD. EEO Note The company is an Equal Opportunity Employer and does not discriminate on the basis of legally protected characteristics.