Care Specialist - Enhanced Care Management

🏢 Summary: Medical Director role focused on delivering high-quality in-home and community-based care for high-need patients through clinical leadership, direct patient care, and interdisciplinary collaboration. The position is primarily remote with approximately 20% direct patient care responsibilities and requires experience in population health, quality improvement, and healthcare leadership. 🗂️ Requirements: Doctor of Medicine degree, Current unrestricted medical license, Board certification in Internal Medicine, Family Medicine, or related specialty, Minimum 3 years of direct patient care experience, Experience in population-based medicine, Experience managing complex patients with behavioral health and substance use diagnoses, Healthcare management knowledge, Ability to work in a fast-paced evolving environment, Strong communication and problem-solving skills, Experience with EMR systems 📃 Skills: EMR, Athena, Medicine, Leadership, PopulationHealth, QualityImprovement, BehavioralHealth, Telehealth 🏢 Description: Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. Job Title & Role Description: The Medical Director will partner with cross-functional teams and senior leaders to deliver innovative and high-quality care in the home and community for high-need, high-risk, high-utilizing patients. Job requires a leader with a proven track record of innovation, achievement of measurable goals, and exceptional clinical competencies. The candidate has a proactive role in the marketplace and with our patients: delivering care directly and providing clinical oversight to the members of our Interdisciplinary Care Team. The ideal candidate must be flexible and willing to work in a high growth, fast paced company where the scope of services and protocols will evolve. This is a dynamic environment requiring flexibility, dedication, and commitment to improve care for underserved populations. The role is primary remote, but residence in the state of interest is required. Approximately 20% of your time will be doing direct patient care. Skills Required: - Doctor of Medicine degree from a recognized medical school program - Must possess a current, unrestricted medical license in the State(s) of interest - Board Certified in Internal Medicine, Family Medicine or in related primary/specialty care - Minimum three years of experience practicing in a direct patient care environment - Previous medical leadership and teaching experience preferred - Expertise in population-based medicine and quality improvement principles - Experience with managing patients with complex needs, including behavioral health and substance use diagnoses - Strong healthcare management acumen, including working knowledge of current U.S. payer and provider landscape - Must be able to positively interact with clinicians, senior management, patients and families, and medical and non-medical professionals - High sense of urgency and can-do attitude - Strong communication and problem-solving skills - Technical acumen with EMR systems (Athena experience a plus) Key Behaviors: - Proactive Leadership - Collaboration - Flexibility and Adaptability - Accountability - Empathy - Effective Communication - Patient-Centered Approach Competencies: - Clinical Expertise - Leadership - Problem-Solving and Critical Thinking - Interdisciplinary Collaboration - Healthcare System Knowledge - Quality Improvement - Technology Proficiency - Stakeholder Engagement Compensation: NY pay range: $250,000 — $250,000 USD

🏢 Summary: Medical Director role focused on delivering and overseeing high-quality in-home and community-based care for high-risk patient populations. The position combines clinical leadership, interdisciplinary collaboration, and direct patient care in a primarily remote environment. Candidates must have strong experience in population health, healthcare systems, and EMR technologies. 🗂️ Requirements: Doctor of Medicine degree, Current unrestricted medical license in relevant state, Board certification in Internal Medicine, Family Medicine, or related specialty, Minimum 3 years of direct patient care experience, Experience in population-based medicine, Experience managing complex patients with behavioral health and substance use conditions, Knowledge of U.S. payer and provider landscape, Ability to work in a fast-paced, high-growth environment, Strong communication and problem-solving skills, Experience with EMR systems 📃 Skills: EMR, Athena, Medicine, Healthcare, PopulationHealth, Leadership, QualityImprovement 🏢 Description: Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. Job Title & Role Description: The Medical Director will partner with cross-functional teams and senior leaders to deliver innovative and high-quality care in the home and community for high-need, high-risk, high-utilizing patients. Job requires a leader with a proven track record of innovation, achievement of measurable goals, and exceptional clinical competencies. The candidate has a proactive role in the marketplace and with our patients: delivering care directly and providing clinical oversight to the members of our Interdisciplinary Care Team. The ideal candidate must be flexible and willing to work in a high growth, fast paced company where the scope of services and protocols will evolve. This is a dynamic environment requiring flexibility, dedication, and commitment to improve care for underserved populations. The role is primary remote, but residence in the state of interest is required. Approximately 20% of your time will be doing direct patient care. Skills Required: - Doctor of Medicine degree from a recognized medical school program - Must possess a current, unrestricted medical license in the State(s) of interest - Board Certified in Internal Medicine, Family Medicine or in related primary/specialty care - Minimum three years of experience practicing in a direct patient care environment - Previous medical leadership and teaching experience preferred - Expertise in population-based medicine and quality improvement principles - Experience with managing patients with complex needs, including behavioral health and substance use diagnoses - Strong healthcare management acumen, including working knowledge of current U.S. payer and provider landscape - Must be able to positively interact with clinicians, senior management, patients and families, and medical and non-medical professionals - High sense of urgency and can-do attitude - Strong communication and problem-solving skills - Technical acumen with EMR systems (Athena experience a plus) Key Behaviors: - Proactive Leadership - Collaboration - Flexibility and Adaptability - Accountability - Empathy - Effective Communicator - Patient-Centered Approach Competencies: - Clinical Expertise - Leadership - Problem-Solving and Critical Thinking - Interdisciplinary Collaboration - Healthcare System Knowledge - Quality Improvement - Technology Proficiency - Stakeholder Engagement Compensation: - NY pay range: $250,000—$250,000 USD

🏢 Summary: Client Support Executive responsible for driving Home Health referrals by building relationships with healthcare providers and community partners. The role focuses on sales, care coordination, and promoting home health services within the healthcare community. It offers a competitive base salary with uncapped incentives and growth opportunities. 🗂️ Requirements: Home Health or Post Acute sales experience, OR discharge planning experience in Home Health or Post Acute settings, High School Diploma or GED, Valid Driver's License, Reliable transportation, Valid automobile insurance coverage, Practical knowledge of Home Health services, Ability to coordinate care and manage referrals 📃 Skills: Sales, HomeHealth, PostAcute, Referrals, CareCoordination, Documentation, LeadGeneration, Healthcare, CRM 🏢 Description: Optimal Care is where your dedication meets a rewarding career. We are committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. As a clinician-owned and operated organization, we empower team members to provide personalized, compassionate care to patients and families. We provide Physician Services, Home Health, and Hospice, focusing on improving outcomes and enhancing quality of life. Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What We Can Offer - Competitive base salary with no cap on incentives – unlimited earning potential - Orientation bonus program - No wait to earn commissions/incentives - Career ladder growth opportunities - Ability to maintain and build professional relationships - Stand-alone hospice with a care continuum - In-house research and development support - Data-driven territories - Strong training and orientation program - Experienced senior leadership team - In-house recruiting team - Proactive hiring model Key Responsibilities Client Support Executives obtain referrals for services and promote, educate, and market all company services. Serving as a liaison between the organization and referral sources, you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. Responsibilities include: - Drive sales by building relationships with healthcare providers and community partners to increase Home Health referrals - Utilize healthcare network to generate leads and close sales - Daily interaction with patients, medical professionals, and referral sources to ensure continuity of care and proper communication/documentation - Provide education to senior living communities, health systems, and referral sources - Grow service lines and secure referrals - Distribute referral forms and materials for service lines - Provide feedback and document activity to execute strategic plans Required Qualifications - Home Health or Post Acute sales experience - Discharge planning experience in related settings considered - High School Diploma or GED equivalent - Valid Driver's License - Reliable transportation and valid automobile insurance - Proven interpersonal, coordination, and leadership skills - Practical and theoretical knowledge of Home Health Desired Qualifications - Associate or Bachelor’s degree preferred - Active involvement in professional organizations and community activities Hours - 8:00 am – 5:00 pm, Monday through Friday Pay Range $75,000—$90,000 USD How We Care for You - Minimum of 3 Weeks Paid Time Off (PTO) - Medical, Dental, and Vision Insurance - HSA and FSA options - Company paid Short Term Disability - Company paid Life Insurance - 401(k) with Employer Match - Mileage Reimbursement - Company Vehicle Program for field roles - Pet Insurance - ID and Fraud Protection Background Screening Employment is contingent upon successful completion of a background check conducted by a third-party administrator in compliance with the Fair Credit Report Act. Reasonable Accommodations Reasonable accommodations are offered throughout the application process and employment. Equal Opportunity Employer The organization is an equal-opportunity workplace that prohibits discrimination and harassment of any kind.

🏢 Summary: Full-time on-site Enrollment Specialist role supporting Advanced Primary Care Management enrollment and patient engagement within medical group practices in Yuma, AZ. The position combines clinical social work expertise with care coordination, social needs screening, and provider collaboration to improve chronic care management participation. Candidates should have healthcare social work experience, strong communication skills, and proficiency with EHR and care management systems. 🗂️ Requirements: Master's Degree in Social Work (MSW), Active LCSW or equivalent state licensure preferred, 3+ years in healthcare, care management, or clinical social work, Experience in primary care or value-based care environments, Ability to communicate effectively with physicians, staff, and patients, Experience with patient engagement and motivational interviewing, Experience addressing social determinants of health (SDoH), Proficiency with EHR systems and care management platforms, Strong organization and documentation skills 📃 Skills: MSW, LCSW, EHR, Epic, Athena, APCM, SDoH, Documentation, CareManagement, MotivationalInterviewing 🏢 Description: In-Clinic Enrollment Specialist (LCSW/MSW) Location: On-site at Medical Group practices in Yuma, AZ, with some Remote documentation and coordination. Job Type: Full-Time About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Job/Role Description The In-Clinic Enrollment Specialist serves as the on-site representative of Phamily's Advanced Primary Care Management (APCM) program within Medical Group practices. This role combines the clinical empathy and skill of a Licensed Clinical Social Worker (LCSW/MSW) with the operational purpose of patient engagement and enrollment. The specialist drives APCM enrollment in clinics, strengthens relationships between providers, patients, and care management, and ensures patients understand and benefit from ongoing care coordination services. This is a frontline, relationship-driven role essential to scaling Phamily's partnerships and embedding care management as a core component of every patient's healthcare journey. Key Responsibilities: - Identify and engage eligible patients for APCM enrollment during in-office visits, leveraging Phamily's platform and eligibility data. - Explain the purpose and benefits of care management, emphasizing continuity of care and partnership with their providers. - Serve as the in-office liaison between Phamily's Care Management team and providers and clinical staff. - Provide real-time updates to physicians and practice managers about patient enrollments, social needs identified, and care management follow-up activities. - Conduct brief social needs screenings during patient encounters to identify barriers such as transportation, food insecurity, or housing instability. - Provide resource referrals and warm handoffs to community organizations or Phamily care managers for complex cases. - Track and report key metrics including number of patient interactions, enrollments completed, SDoH interventions, and provider engagement. Requirements: Education & Licensure: - Master's Degree in Social Work (MSW) required. - Active Licensed Clinical Social Worker (LCSW) or equivalent state licensure strongly preferred. Experience: - 3+ years in a healthcare, care management, or clinical social work setting. - Experience working in primary care or value-based care environments preferred. - Proven ability to communicate effectively with physicians, practice staff, and patients. - Demonstrated success in patient engagement, motivational interviewing, and addressing SDoH needs. Skills & Competencies: - Strong interpersonal and communication skills, with ability to build trust quickly. - Comfort working in fast-paced, dynamic environments and adapting to evolving workflows. - Proficiency with EHR systems (Epic, Athena, etc.) and care management platforms. - Excellent organization and documentation habits. - Empathetic, professional demeanor aligned with patient-centered care. Work Style & Logistics We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee must embody growth company DNA. This means proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset. You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results. Our culture is built on five principles that shape how we work, lead, and grow: - Care: We put patients, clients, teammates, and outcomes first. - Curiosity: We ask better questions, challenge assumptions, and keep learning. - Clarity: We simplify complexity, communicate directly, and create alignment. - Co-Creation: We collaborate across teams, perspectives, and disciplines. - Craftsmanship: We execute with excellence, ownership, and continuous improvement. Our Compensation & Benefits - Competitive compensation based on experience and impact. - Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost. - Generous Paid Time Off: up to 35 paid days off each year. - 12 vacation days accrued annually. - Up to 9 sick/wellness days. - 12 paid company holidays throughout the year. - 2 paid give-back days. - HSA and FSA account options. - 401(k) with company match after 6 months of full-time employment. - 100% match on the first 3% contributed, and 50% match on the next 2% contributed. - A collaborative, mission-driven team helping transform healthcare at scale. If you take pride in delivering results, embrace challenges, and proactively seek improvement, you'll join a collaborative team dedicated to improving healthcare. Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

🏢 Summary: Leadership role overseeing the Intake Department operations for a home health, hospice, and physician services provider, ensuring efficient referral-to-admission processes and high-quality customer service. Responsible for managing staff, optimizing workflows, maintaining compliance, and coordinating with internal teams and referral sources. Offers full-time hours with competitive salary and comprehensive benefits. 🗂️ Requirements: High School Diploma or GED, Experience working with patients and families with co-morbid illness, end-of-life and grief-related issues, Prior experience in Home Health, hospice or physician services, Ability to manage personnel and departmental processes, Strong interpersonal and communication skills for handling patient referrals 📃 Skills: Intake, Referrals, CareCoordination, WorkflowManagement, QualityImprovement, KPI, CustomerService, HealthcareOperations, Reporting, PolicyDevelopment 🏢 Description: Optimal Care is where your dedication meets a rewarding career. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. Key Responsibilities The Director of Intake assumes responsibility and oversight for the management and operations of the Intake Department ensuring the department operates successfully at all times. This role is responsible for all aspects of the referral process including conversion of the referral to organization, admission for all service lines, ensuring prompt responses to referral inquiries, and developing and maintaining strong relationships with referral sources, patients, families, and interdepartmental teams. The Director of Intake ensures efficient workflows and customer-friendly referral and onboarding experiences. In this role you will be responsible for: - Ensuring processes are in place and followed for assigning referrals utilizing an established system in accordance with administrative policies per service line - Developing and overseeing care coordination and communication processes with referral sources - Overseeing onboarding of patients specific to each service line needs - Serving as primary lead for the referral process - Disseminating appropriate referral information to company staff - Executing plans to deliver excellent customer service during referral to admission process - Managing documentation and tracking all referrals for trending reports including pending admissions, active admissions, readmissions, and non-admissions - Demonstrating knowledge in all levels of care provided for intake service delivery - Managing and directing a team to ensure effective customer service - Coordinating staffing to ensure availability and competence of staff Required Qualifications - High School Diploma or GED - Demonstrated experience working with patients and families through co-morbid illness, end-of-life and grief-related issues - Prior experience in Home Health, hospice or physician services - Interpersonal skills and ability to communicate effectively with staff and take patient referrals - Ability to effectively manage personnel and processes Desired Qualifications - Associate's degree preferred - Prior clinical experience in nursing or other medical profession Hours 8:00 am – 5:00 pm, Monday through Friday Pay Range $100,000—$110,000 USD How We Care for You - Minimum of 3 Weeks Paid Time Off (PTO) - Medical, Dental, and Vision Insurance - HSA and FSA options including Dependent Care - Company paid Short Term Disability - Company paid Life Insurance - 401(k) with Employer Match - Mileage Reimbursement - Company Vehicle Program for field roles - Pet Insurance - ID and Fraud Protection - And more... Background Screening Employment is contingent upon the successful completion of a background check. Screening is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Equal Opportunity Employer We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on protected characteristics.

🏢 Summary: Full-time in-clinic enrollment specialist role focused on engaging and enrolling patients into an advanced primary care management program within medical practices. The position combines clinical social work expertise with patient engagement, care coordination, social needs screening, and collaboration with providers and care teams. The role requires experience in healthcare environments and proficiency with EHR and care management platforms. 🗂️ Requirements: Master's Degree in Social Work (MSW), Active LCSW or equivalent state licensure preferred, 3+ years in healthcare, care management, or clinical social work, Experience in primary care or value-based care environments, Ability to communicate effectively with physicians, staff, and patients, Experience with patient engagement and motivational interviewing, Experience addressing social determinants of health needs, Proficiency with EHR systems and care management platforms, Strong organization and documentation skills 📃 Skills: MSW, LCSW, EHR, Epic, Athena, APCM, SDoH, Documentation, CareManagement, MotivationalInterviewing 🏢 Description: In-Clinic Enrollment Specialist (LCSW/MSW) Location: On-site at Medical Group practices in Albuquerque, NM, with some remote documentation and coordination. Job Type: Full-Time About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its proprietary technology to enable health systems, medical groups, and ACOs to deliver proactive care to underserved patients. Phamily, the company's core technology platform, supports chronic disease management with AI-driven technology that enables physicians and care teams to provide individualized patient care and improve care coordination between office visits. Job/Role Description The In-Clinic Enrollment Specialist serves as the on-site representative of Phamily's Advanced Primary Care Management (APCM) program within Medical Group practices. This role combines the clinical empathy and skill of a Licensed Clinical Social Worker (LCSW/MSW) with patient engagement and enrollment responsibilities. The specialist drives APCM enrollment in clinics, strengthens relationships between providers, patients, and care management, and ensures patients understand and benefit from ongoing care coordination services. Key Responsibilities: - Identify and engage eligible patients for APCM enrollment during in-office visits using eligibility data and Phamily's platform. - Explain the purpose and benefits of care management and continuity of care. - Serve as the in-office liaison between the care management team, providers, and clinical staff. - Provide updates to physicians and practice managers regarding patient enrollments, social needs, and follow-up activities. - Conduct social needs screenings to identify barriers such as transportation, food insecurity, or housing instability. - Provide referrals and handoffs to community organizations or care managers for complex cases. - Track and report metrics including patient interactions, enrollments, interventions, and provider engagement. Requirements Education & Licensure: - Master's Degree in Social Work (MSW) required. - Active Licensed Clinical Social Worker (LCSW) or equivalent state licensure strongly preferred. Experience: - 3+ years in healthcare, care management, or clinical social work. - Experience in primary care or value-based care environments preferred. - Proven communication skills with physicians, practice staff, and patients. - Demonstrated success in patient engagement, motivational interviewing, and addressing social determinants of health. Skills & Competencies: - Strong interpersonal and communication skills. - Ability to work in fast-paced and evolving environments. - Proficiency with EHR systems (Epic, Athena, etc.) and care management platforms. - Strong organization and documentation habits. - Professional and empathetic approach to patient-centered care. Work Style & Logistics The organization seeks candidates who thrive in high-growth environments with strong ownership, adaptability, resilience, and a growth mindset. Compensation & Benefits - Competitive compensation based on experience and impact. - Medical, dental, and vision coverage for employees and dependents. - Up to 35 paid days off annually, including vacation, sick/wellness days, holidays, and give-back days. - HSA and FSA account options. - 401(k) with company match after 6 months of full-time employment. - Collaborative and mission-driven work environment. Equal Employment Opportunity The employer is committed to creating an inclusive environment and provides equal employment opportunities for all employees.

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through patient scheduling, coordination, documentation, and operational support. The position requires strong customer service experience, EMR proficiency, and advanced Microsoft Office skills to ensure seamless patient care and communication. Benefits include comprehensive healthcare coverage, 401(k) matching, paid time off, and remote work flexibility with periodic onsite collaboration sessions. 🗂️ Requirements: High School Diploma or GED, Located in Ohio, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Advanced Microsoft Excel skills including VLOOKUP and formulas, Phone/Fax system experience, EMR experience 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) - Proficiency in Microsoft Excel including creating, editing, sorting spreadsheets, and using basic analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associate Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a healthcare setting Skills: - Operational and Technical Skills – Supports operational process improvement; understands market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively; listens and seeks clarification; responds openly to questions - Dependability – Follows instructions, responds to management direction, completes tasks on time - Initiative – Solution-oriented and generates suggestions for improving workflow What We Offer - Competitive compensation - Comprehensive benefits including medical, dental, vision, and life insurance - Paid time off and holidays - Employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful mission-driven work

🏢 Summary: Home Health Aide role providing in-home personal care and daily living support to help patients recover safely and maintain independence. The position involves close collaboration with nurses and families to follow individualized care plans and monitor patient well-being. This is a high-travel, weekday role serving patients in home and facility settings. 🗂️ Requirements: Minimum 75 hours of classroom and supervised practical training, At least 16 hours of classroom training completed prior to 16 hours of practical training, Meet Medicare Home Health Aide training program and competency requirements, Current nurse aide certification in good standing on state registry, Reliable transportation, Valid driver's license, Valid automobile insurance coverage, Ability to read, write, and follow instructions in English, Ability to travel daily within assigned service area, Successful completion of background check 📃 Skills: PatientCare, Hygiene, MobilityAssistance, MealPreparation, HomeHealth, Documentation, English, DriverLicense 🏢 Description: About the Role Help patients regain strength, maintain independence, and achieve their health goals in the comfort of their own homes. As a Home Health Aide, you will provide hands-on personal care and support that enables patients to recover safely while preserving their dignity and quality of life. Responsibilities include assistance with bathing, dressing, grooming, oral hygiene, meal preparation, mobility, and other daily activities. You will work closely with patients, families, registered nurses, and other healthcare professionals to support individualized care plans, monitor patient well-being, and reinforce healthy routines that promote recovery and self-sufficiency. This role requires daily travel within the service area to provide care in patients’ homes, assisted living facilities, or nursing homes. Hours Monday to Friday, 8 a.m. to 5 p.m. Required Qualification - Completed a minimum of 75 hours of classroom and supervised practical training - Sixteen hours of classroom completed prior to a mandatory 16 hours of practical training - Meet Medicare Home Health Aide training program and competencies - Current certification as a nurse aide in good standing on the state nurse aide registry - Reliable transportation, valid driver's license, and valid automobile insurance coverage Preferred Qualifications - Experience as a Home Health Aide, Hospice Aide, or Certified Nursing Assistant Essential Skills and Competencies - Ability to read and write in English and follow written and verbal instructions - Understanding of home health philosophy and ability to provide specialized care to homebound patients - Ability to provide care in a patient’s home or facility setting Pay Range $19—$23 USD Benefits - Minimum of 3 Weeks Paid Time Off (PTO) - Medical, Dental, and Vision Insurance - HSA and FSA options including Dependent Care - Company paid Short Term Disability - Company paid Life Insurance - 401(k) with Employer Match - Mileage Reimbursement - Company Vehicle Program for field roles - Pet Insurance - ID and Fraud Protection - And more Background Screening Employment is contingent upon successful completion of a background check conducted in compliance with the Fair Credit Report Act. Reasonable Accommodations Reasonable accommodations are offered throughout the application process, interview stages, and during employment.

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through scheduling, patient communication, documentation, and operational coordination. The position requires strong healthcare administrative experience, EMR proficiency, and advanced Microsoft Office skills to ensure seamless patient support and collaboration with providers and care managers. 🗂️ Requirements: High School Diploma or GED, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Advanced Microsoft Excel skills, Phone/Fax system experience, EMR experience, Must be located in Ohio 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Care Coordinator Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) – and proficiency in Microsoft Excel (ability to create, edit, and sort spreadsheets, basic analytical formulas such as VLOOKUP) - Phone/Fax system experience - EMR experience Preferred Qualifications - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understand market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Puts the patient first and delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan - Initiative – Solution-oriented, asks for and offers help when needed; generates suggestions for improving work and workflow What We Offer - Competitive compensation - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match - Remote work with multiple onsite sessions each year to maximize collaboration and team building - Dynamic and inclusive team environment - Meaningful work supporting patients and caregivers Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

🏢 Summary: Remote Care Coordinator role supporting palliative care teams through patient scheduling, coordination, documentation, and communication with providers and health plans. The position requires strong administrative, customer service, and healthcare operations experience, along with proficiency in Microsoft Office and EMR systems. Benefits include comprehensive healthcare coverage, 401(k) matching, paid time off, and remote work flexibility. 🗂️ Requirements: High School Diploma or GED, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Advanced Microsoft Excel skills including VLOOKUP and formulas, Phone/Fax system experience, EMR experience, Ability to support patient scheduling and coordination, Ability to document patient interactions accurately 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) – and proficiency in Microsoft Excel (ability to create, edit, and sort spreadsheets, basic analytical formulas (VLOOKUP, if) - Phone/Fax system experience - EMR experience Preferred Qualifications - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understand market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Puts the patient first and delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan - Initiative – Solution-oriented, asks for and offers help when needed; generates suggestions for improving work and workflow What We Offer - Competitive compensation, reflecting commitment to attracting, retaining, and motivating talent - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment with opportunities for collaboration and impact - Meaningful work focused on patients and mission Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status. Be Aware of Recruitment Scams Tuesday Health has become aware that scammers impersonate recruiters to defraud job candidates. No representative will: - Contact candidates via encrypted messaging applications - Send a check in advance of employment - Request wire transfers - Request detailed personal financial information prior to employment - Request payment or fees to process an application or employment Legitimate recruiters will only contact candidates from an official company email address.