Senior Software Engineer (AI Health-Tech SaaS)

🏢 Summary: Senior Software Engineer role focused on building and scaling an AI-driven healthcare SaaS platform in a fast-paced startup environment. The position involves full-stack development, architecture decisions, API and infrastructure ownership, and improving platform scalability and reliability. Candidates will work with modern web technologies, cloud infrastructure, and AI-enabled engineering practices to support clinical care systems. 🗂️ Requirements: 7+ years of full lifecycle software engineering experience, Experience building, shipping, and maintaining production SaaS systems, Strong software architecture and technical leadership skills, Experience in startup or fast-paced environments, Ability to write clean, production-quality code, JavaScript proficiency, HTML proficiency, CSS proficiency, Experience with Vue.js or React, Experience with Ruby on Rails, Python, or Elixir, SQL database experience, Experience with PostgreSQL or MySQL, Experience with TDD methodologies, Experience with RSpec or Playwright, Experience with AWS or GCP, Experience with Docker and Kubernetes, AI implementation experience, Strong communication skills, Healthcare, SaaS, or startup industry experience 📃 Skills: Ruby, Rails, Python, Elixir, JavaScript, HTML, CSS, Vue, React, SQL, PostgreSQL, MySQL, TDD, RSpec, Playwright, AWS, GCP, Docker, Kubernetes, AI, FHIR, HL7, ML, LLM 🏢 Description: About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. The company leverages proprietary technology to help health systems, medical groups, and ACOs deliver proactive care to underserved patients. Phamily, the company's core technology platform, supports chronic disease management with AI-driven tools that enable physicians and care teams to deliver individualized patient care while improving operational efficiency and healthcare outcomes. Job/Role Description We are seeking entrepreneurial Senior Software Engineers to join our high-impact, fast-moving engineering team. You will help design, build, and scale core components of our AI-driven care management platform. This role is ideal for engineers who thrive in startup environments, enjoy rapid iteration cycles, and are motivated by building products that directly improve patient outcomes and healthcare delivery systems. You'll work across the full stack, contributing to architecture decisions, product development, and continuous improvement of a complex SaaS platform used in real-world clinical settings. Key Responsibilities - Architect and build full-stack features end-to-end (Ruby on Rails, Python, SQL, JS/Vue/React) - Drive technical vision, code quality standards, and engineering best practices - Communicate complex concepts simply and align technical and non-technical teams - Ship quickly in iterative cycles: prototype, launch, iterate, and scale - Make pragmatic trade-offs while maintaining product integrity - Use AI tools to improve engineering output - Build, maintain, and scale SaaS products serving patients and clinicians - Own migrations, services, APIs, and long-term maintainability - Design and implement high-quality, maintainable, and well-tested code - Contribute to system architecture and technical design decisions - Improve performance, scalability, and reliability of core platform systems - Work across backend, frontend, and infrastructure layers - Continuously refactor and improve existing codebases Requirements - 7+ years of full lifecycle software engineering experience - Experience building, shipping, and maintaining production SaaS systems - Strong architectural instincts and mentoring ability - Clear communication skills - Experience in startup or fast-paced environments - Ability to write clean, high-quality production code - Strong UX and product design sense - JavaScript, HTML, CSS - Vue.js, React, SPA development - Ruby on Rails, Python, or Elixir - SQL, PostgreSQL, MySQL - TDD, RSpec, Playwright - AWS, GCP, Docker, Kubernetes - AI implementation experience - Healthcare, SaaS, or startup experience Preferred Requirements - Healthcare domain knowledge - HL7/FHIR experience - Data ingestion experience - Interest in ML/LLM technologies - Entrepreneurial mindset and ability to work in ambiguous environments Work Style & Logistics The company operates in a fast-growing, high-ownership environment requiring adaptability, resilience, and a growth mindset. Employees are expected to build scalable solutions while balancing immediate business needs with long-term goals. Core cultural principles include: - Care - Curiosity - Clarity - Co-Creation - Craftsmanship Compensation & Benefits - Competitive compensation based on experience and impact - Medical, dental, and vision coverage for employees and dependents - Up to 35 paid days off annually, including vacation, wellness days, holidays, and give-back days - HSA and FSA account options - 401(k) with company match after 6 months of full-time employment - Collaborative and mission-driven work environment Additional Information - This position is not eligible for visa sponsorship. - Equal opportunity employer committed to diversity and inclusion.

🏢 Summary: Strategic Operations Manager role supporting the Office of the CMO in driving healthcare growth initiatives, executive engagement, client relationships, and operational coordination for an AI-based care management platform. The position involves cross-functional collaboration, business development support, strategic planning, and frequent travel across the United States. Candidates should have strong executive support, analytical, project management, and healthcare-related business experience in fast-paced environments. 🗂️ Requirements: Experience supporting C-suite executives or senior leaders, Healthcare, health technology, consulting, government, or public health experience, Project management expertise, Strong organizational skills, Analytical and problem-solving skills, Executive presentation preparation experience, Business case development experience, Excellent written and verbal communication, Ability to manage multiple priorities, Comfort working with executive stakeholders, Ability to travel 50%+ across the United States 📃 Skills: AI, Healthcare, ProjectManagement, Analytics, Reporting, Presentations, Dashboards, Research, Operations, Sales, AccountManagement, BusinessDevelopment, CRM, PowerPoint 🏢 Description: Strategic Operations Manager, Office of the CMO Travel Expectations: 50% per business needs Job Reports To: Chief Medical Officer (CMO) Salary Range: $90,000-$110,000/ year About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Job/Role Description: The Strategic Operations Manager serves as a trusted partner within the Office of the CMO, helping drive strategic initiatives, executive engagement, client relationships, and business growth opportunities. This role acts as an extension of the CMO, ensuring that strategic priorities, key partnerships, enterprise opportunities, and organizational commitments are effectively coordinated and executed. Working across clinical, commercial, operational, and executive stakeholders, the Strategic Operations Manager helps translate strategy into action while supporting revenue growth, client success, and market expansion efforts. The role contributes directly to the mission by strengthening organizational coordination, supporting client success, and helping scale the impact of the Office of the CMO as the organization grows. The role will require meaningful travel in support of client meetings, conferences, leadership retreats, and other strategic and operational engagements. Travel demands may fluctuate based on organizational priorities and growth opportunities. Key Responsibilities: Strategic Business & Growth Support - Partner with the CMO to identify, evaluate, and advance strategic growth opportunities with health systems, provider organizations, payers, and industry partners. - Support business development efforts by coordinating executive-level meetings, follow-up activities, and relationship management with prospective and existing clients. - Assist in developing executive presentations, proposals, business cases, and strategic materials for enterprise opportunities. - Track and manage pipeline activities, strategic partnerships, and key growth initiatives sponsored by the Office of the CMO. - Conduct market, competitive, and industry research to inform business strategy and executive decision-making. - Identify opportunities to expand client relationships, improve customer engagement, and support retention and growth efforts. - Collaborate with Sales, Account Management, Service Delivery, and Operations teams to ensure alignment on strategic client priorities. Executive & Client Engagement - Coordinate priority initiatives and activities, including executive meetings, conferences, speaking engagements, and industry events across the Office of the CMO. - Support continuity and follow-through with key client, partner, and stakeholder relationships. - Represent the Office of the CMO in select client, partner, and industry interactions. - Track commitments, priorities, and action items across multiple strategic workstreams. - Prepare executive briefings, board materials, presentations, and meeting summaries. - Develop and maintain dashboards, trackers, and reporting mechanisms for strategic initiatives and business development activities. Requirements: - Demonstrated success in supporting C-suite executives or senior leaders within healthcare, health technology, consulting, government, public health, or related fields. - Exceptional organizational, project management, and follow-through skills. - Strong business acumen with the ability to understand growth strategies, client needs, operational challenges, and market dynamics. - Strong analytical and problem-solving capabilities. - Excellent written, verbal, presentation, and interpersonal communication skills. - Ability to manage multiple priorities in a fast-paced, high-growth environment. - Comfortable interacting with C-suite executives, physicians, healthcare leaders, investors, and strategic partners. - Experience preparing executive presentations, business cases, and strategic recommendations. Preferred Requirements: - Familiarity with healthcare delivery, population health, digital health, or value-based care. - Experience managing complex stakeholder relationships and partnerships. - Ability to balance attention to detail with long-term organizational goals. - Entrepreneurial mindset with ability to operate effectively with KPIs in high-ambiguity environments. Work Style & Logistics: - Fast-growing, early-stage company environment. - High ownership, resilience, and comfort with ambiguity required. - Ability to design scalable operational approaches and execute effectively. Compensation & Benefits: - Competitive compensation based on experience and impact. - Comprehensive medical, dental, and vision coverage. - Up to 35 paid days off annually. - HSA and FSA account options. - 401(k) with company match after 6 months of full-time employment. - Collaborative, mission-driven team environment. Equal Employment Opportunity: The company is an equal opportunity employer committed to creating an inclusive environment for all employees.

🏢 Summary: Strategic Operations Manager role supporting the Office of the CMO in driving healthcare growth initiatives, executive operations, client engagement, and strategic partnerships within a fast-growing AI-based care management company. The position involves cross-functional coordination, executive-level communications, market research, and business development support with significant U.S. travel. Candidates should be experienced in healthcare or health technology environments and capable of managing complex stakeholder relationships in a high-growth setting. 🗂️ Requirements: Experience supporting C-suite executives or senior leaders, Background in healthcare, health technology, consulting, government, or public health, Project management skills, Organizational skills, Analytical skills, Problem-solving skills, Executive presentation preparation, Business case development, Written communication skills, Verbal communication skills, Presentation skills, Interpersonal communication skills, Ability to manage multiple priorities, Comfort working with executives, physicians, investors, and strategic partners, Ability to work in fast-paced, high-growth environments, Willingness to travel 50%+ across the United States 📃 Skills: AI, Healthcare, ProjectManagement, Analytics, Research, Presentations, Dashboards, Reporting, CRM, Operations, BusinessDevelopment, PopulationHealth, DigitalHealth, ValueBasedCare 🏢 Description: Strategic Operations Manager, Office of the CMO Travel Expectations: 50% per business needs Job Reports To: Chief Medical Officer (CMO) Salary Range: $90,000-$110,000/ year About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Job/Role Description: The Strategic Operations Manager serves as a trusted partner within the Office of the CMO, helping drive strategic initiatives, executive engagement, client relationships, and business growth opportunities. This role acts as an extension of the CMO, ensuring that strategic priorities, key partnerships, enterprise opportunities, and organizational commitments are effectively coordinated and executed. Working across clinical, commercial, operational, and executive stakeholders, the Strategic Operations Manager helps translate strategy into action while supporting revenue growth, client success, and market expansion efforts. The role contributes directly to Phamily's mission by strengthening organizational coordination, supporting client success, and helping scale the impact of the Office of the CMO as the organization grows. The role will require meaningful travel in support of client meetings, conferences, leadership retreats, and other strategic and operational engagements. Travel demands may fluctuate based on organizational priorities and growth opportunities, and the successful candidate should be comfortable in an environment where schedules and priorities may shift with limited notice. Key Responsibilities: Strategic Business & Growth Support - Partner with the CMO to identify, evaluate, and advance strategic growth opportunities with health systems, provider organizations, payers, and industry partners. - Support business development efforts by coordinating executive-level meetings, follow-up activities, and relationship management with prospective and existing clients. - Assist in developing executive presentations, proposals, business cases, and strategic materials for enterprise opportunities. - Track and manage pipeline activities, strategic partnerships, and key growth initiatives sponsored by the Office of the CMO. - Conduct market, competitive, and industry research to inform business strategy and executive decision-making. - Identify opportunities to expand client relationships, improve customer engagement, and support retention and growth efforts. - Collaborate with Sales, Account Management, Service Delivery, and Operations teams to ensure alignment on strategic client priorities. Executive & Client Engagement - Coordinate priority initiatives and activities, including executive meetings, conferences, speaking engagements, and industry events across the Office of the CMO. - Support continuity and follow-through with key client, partner, and stakeholder relationships. - Represent the Office of the CMO in select client, partner, and industry interactions. - Track commitments, priorities, and action items across multiple strategic workstreams. - Prepare executive briefings, board materials, presentations, and meeting summaries. - Develop and maintain dashboards, trackers, and reporting mechanisms for strategic initiatives and business development activities. Requirements: - Demonstrated success in supporting C-suite executives or senior leaders within healthcare, health technology, consulting, government, public health, or related fields. - Exceptional organizational, project management, and follow-through skills. - Strong business acumen with the ability to understand growth strategies, client needs, operational challenges, and market dynamics. - Strong analytical and problem-solving capabilities with the ability to synthesize information into executive-level recommendations. - Excellent written, verbal, presentation, and interpersonal communication skills. - Ability to manage multiple priorities in a fast-paced, high-growth environment. - Comfortable interacting with C-suite executives, physicians, healthcare leaders, investors, and strategic partners. - Experience preparing executive presentations, business cases, and strategic recommendations. Preferred Requirements: - Familiarity with healthcare delivery, population health, digital health, or value-based care. - Experience managing complex stakeholder relationships and partnerships. - Demonstrated ability to balance attention to detail with long-term organizational goals. - Entrepreneurial mindset with the ability to operate effectively with KPIs in high-ambiguity environments. Work Style & Logistics: The company operates in a fast-growing, early-stage environment requiring strong ownership, resilience, adaptability, and a growth mindset. Employees are expected to design scalable approaches, anticipate business needs, and deliver measurable results. Culture principles include: - Care - Curiosity - Clarity - Co-Creation - Craftsmanship Compensation & Benefits: - Competitive compensation based on experience and impact - Comprehensive medical, dental, and vision coverage for employees and dependents - Up to 35 paid days off annually, including vacation, sick/wellness days, company holidays, and give-back days - HSA and FSA account options - 401(k) with company match after 6 months of full-time employment - Collaborative, mission-driven team environment focused on transforming healthcare at scale Equal Employment Opportunity: The company is committed to creating an inclusive environment for all employees and provides equal employment opportunities regardless of legally protected status.

🏢 Summary: Senior leadership role responsible for building and leading the account management function to drive revenue growth across healthcare client portfolios. The position combines direct ownership of key accounts with team leadership, cross-functional collaboration, and scalable process development. Focused on retention, expansion, onboarding, and strategic client engagement within a fast-growing health-tech environment. 🗂️ Requirements: 10+ years account management or client success experience, 5+ years leadership experience managing revenue-driven teams, Experience in healthcare services, health IT, or value-based care, Proven management of complex multi-stakeholder client relationships, Strong knowledge of healthcare operations and billing workflows, Understanding of payer/provider dynamics, Bachelor's degree or equivalent experience, Ability to travel 30-50% for client visits 📃 Skills: Healthcare, HealthIT, Billing, Revenue, Onboarding, AccountManagement, ClientSuccess, ValueBasedCare, QBR, CRM 🏢 Description: About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Job/Role Description: The Director of Account Management will lead and build the account management function that drives growth for Jaan Health's client relationships, including medical groups and network partners. This is a critical, commercially oriented, revenue-driving role. The Director of Account Management will work cross-functionally with the Marketing, Sales, Delivery, Solutions, and Product teams to deliver client results and revenue growth. The Director will be a player-coach, taking accountability for priority accounts directly while also building and leading a team of Account Managers to drive growth across the entire client portfolio. This is a high-impact, high-visibility role at a pivotal moment in Jaan Health's growth. Key Responsibilities: - Take accountability to drive revenue growth across existing clients to achieve the Company's revenue targets. - Own the end-to-end client relationship for a portfolio of medical groups and networks — driving adoption, satisfaction, retention, and revenue expansion. - Lead and develop the account management team, setting direction, building processes, and coaching toward high performance. - Serve as the executive escalation point for client issues, resolving complex challenges with urgency and professionalism. - Partner with Sales on renewal and upsell opportunities, contributing to revenue growth and contract expansion. - Oversee new client onboarding and launch processes, ensuring clients go live on time and achieve early milestones. - Collaborate with Product and Clinical teams to surface client feedback, advocate for platform improvements, and close experience gaps. - Build scalable account management playbooks, QBR frameworks, and success metrics that can grow with the business. - Monitor account health across the portfolio using data and proactive engagement to mitigate churn risk. Requirements: - 10+ years of account management or client success experience, preferably in healthcare services, health IT, or a value-based care setting. - 5+ years of leadership experience building and driving teams to hit revenue targets. - Proven track record of managing complex, multi-stakeholder client relationships. - Strong understanding of healthcare operations, including billing workflows and payer/provider dynamics. - Exceptional communication, presentation, and organizational skills. - Ability to thrive in a fast-paced, high-growth startup environment with limited structure. - Bachelor's degree or equivalent experience. - Ability to travel 30-50% of the time for client visits to develop relationships, conduct monthly/quarterly business reviews, and drive revenue growth. Preferred Requirements: - Experience working in a health-tech or healthcare services growth company. - Experience working with healthcare provider organizations. Work Style & Logistics: We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee must embody growth company DNA, including high velocity, strong ownership, comfort with ambiguity, resilience, and a growth mindset. Employees are expected to design scalable approaches while anticipating future business needs and delivering measurable results. The culture is built on five principles: Care, Curiosity, Clarity, Co-Creation, and Craftsmanship. Compensation & Benefits: - Competitive compensation based on experience and impact. - Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost. - Generous Paid Time Off: up to 35 paid days off each year, including 12 vacation days, up to 9 sick/wellness days, 12 paid company holidays, and 2 paid give-back days. - HSA and FSA account options. - 401(k) with company match after 6 months of full-time employment (100% match on the first 3% contributed and 50% match on the next 2% contributed). - Collaborative, mission-driven team environment focused on transforming healthcare at scale. Equal Employment Opportunity: Phamily is an equal opportunity employer committed to creating an inclusive environment for all employees. Employment decisions are made without regard to legally protected characteristics.

🏢 Summary: Remote Senior Software Engineer – SRE role focused on building and maintaining highly available, scalable, and observable cloud-native systems. The position emphasizes automation, CI/CD improvements, incident management, and implementation of reliability best practices across SaaS platforms. The engineer collaborates cross-functionally to enhance system resilience, performance, and operational excellence. 🗂️ Requirements: 5+ years in Software Engineering, SRE, or Cloud Infrastructure roles, Experience with DevOps tools and practices, Proficiency in Python, Go, Java, C#, or .Net, Experience with at least two: GitHub, Azure DevOps, GitLab, Jenkins, Hands-on experience with observability tools, Strong experience with CI/CD pipelines and automation, Experience with cloud-native distributed systems, Experience in high-availability SaaS environments, Knowledge of SLOs, SLIs, and error budgets, Experience with redundancy and disaster recovery, Participation in on-call rotations 📃 Skills: Python, Go, Java, C#, .Net, GitHub, Azure, GitLab, Jenkins, Prometheus, Grafana, OpenTelemetry, CI/CD, DevOps, SLO, SLI, SaaS, Automation, Cloud, Agile 🏢 Description: Posting Type Remote Job Overview As the Senior Software Engineer – SRE you will focus on implementing and maintaining reliability solutions across the platform. This role emphasizes hands-on engineering work, automation, and operational excellence. The Senior Software Engineer will work closely with other engineers to ensure systems are highly available, observable, and resilient. As a member of the engineering team, the Senior Software Engineer will work closely with Infrastructure, Engineering, and Product teams to develop highly resilient, observable, and automated solutions that enhance system availability and efficiency. The ideal candidate will bring deep technical expertise, strong problem-solving skills, and a passion for reliability engineering. Job Description and Requirements Job Responsibilities Implement, and advocate for best-in-class reliability, observability, and scalability practices across the platform. Develop automated solutions for system reliability, capacity planning, and incident response to minimize manual intervention. Participate in improving Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to enhance system reliability. Contribute to CI/CD pipeline improvements and DevOps practices. Support root cause analysis (RCA) investigations, drive corrective actions, and advocate for a blameless postmortem culture. Participate in on-call rotations to ensure 24/7 availability of critical systems. Influence and mentor engineering teams on SRE principles, DevOps culture, and best practices. Stay ahead of industry trends, adopting new tools, frameworks, and methodologies to continually improve system reliability. Preferred Qualifications 5+ years of experience in software engineering, site reliability engineering, or cloud infrastructure roles. Experience with DevOps tooling and practices. Proficient in building service-oriented architectures and cloud-native distributed systems. Proficiency in programming languages such as Python, Go, Java, or C# or .Net. In-depth technical understanding and experience with at least two of the following DevOps platforms: GitHub, Azure DevOps, GitLab, or Jenkins. Hands-on experience with observability tools (e.g., Prometheus, Grafana, OpenTelemetry or others). Strong background in CI/CD pipelines, automation, and DevOps practices. Experience working in global, high-availability SaaS environments. Experience implementing redundancy and disaster recovery scenarios. Excellent teamwork and cross-group collaboration skills. Ability to collaborate with both technical and business professionals. Hands-on experience with Agile Project Development Methodologies. Experience delivering complex technical solutions. Excellent problem-solving, analytical, and communication skills. Nice to have: Experience with Chaos Engineering and/or AI Ops . Competencies and Skills Automation-First Mindset – Commitment to reducing toil through scripting and automation. Reliability Engineering – Expertise in SLOs, SLIs, error budgets, and high-availability architectures. Incident Management & Postmortems – Experience in handling production incidents and driving continuous improvement. Observability & Monitoring – Deep understanding of logging, monitoring, and alerting best practices. Practical knowledge of data structures and modern data engines. Collaboration & Communication – Ability to work across teams, influence stakeholders, and advocate for reliability improvements. Mentorship & Coaching – Passion for mentoring engineers and building an SRE culture within the organization. Additional Information This role offers a unique opportunity to shape the future of SRE in a cutting-edge SaaS company, ensuring the reliability and scalability of mission-critical applications for customers worldwide. If you are passionate about solving complex reliability challenges and driving technical excellence, we’d love to hear from you! Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify. Benefit Highlights: Comprehensive health, dental, and vision plans Parental leave for primary and secondary caregivers Flexible work arrangements Two, week-long company breaks per year Additional time off Long-term incentive program Training investment program All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: 208 000 and 312 000PLN The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Automation, Data Analysis, Database Management, Network Architecture, Performance Optimizations, Problem Solving, Project Management, Software Development, System Designs, Technical Leadership

🏢 Summary: Senior Software Engineer – SRE role focused on building and maintaining highly available, observable, and resilient cloud-native systems. The position emphasizes automation, CI/CD improvements, incident management, and implementation of reliability best practices across a SaaS platform. You will collaborate cross-functionally to enhance scalability, performance, and operational excellence. 🗂️ Requirements: 5+ years in Software Engineering, SRE, or Cloud Infrastructure, Experience with DevOps tools and practices, Proficiency in Python, Go, Java, or C#/.NET, Experience with at least two: GitHub, Azure DevOps, GitLab, Jenkins, Hands-on experience with observability tools, Strong experience with CI/CD pipelines and automation, Experience with cloud-native distributed systems, Experience in high-availability SaaS environments, Knowledge of SLOs, SLIs, and error budgets, Experience with incident management and root cause analysis, Experience implementing redundancy and disaster recovery, Experience with Agile methodologies 📃 Skills: Python, Go, Java, C#, DotNet, GitHub, Azure, GitLab, Jenkins, Prometheus, Grafana, OpenTelemetry, CI/CD, DevOps, SLO, SLI, SaaS, Automation, Cloud, DistributedSystems 🏢 Description: Job Overview As the Senior Software Engineer – SRE you will focus on implementing and maintaining reliability solutions across the platform. This role emphasizes hands-on engineering work, automation, and operational excellence. The Senior Software Engineer will work closely with other engineers to ensure systems are highly available, observable, and resilient. As a member of the engineering team, the Senior Software Engineer will work closely with Infrastructure, Engineering, and Product teams to develop highly resilient, observable, and automated solutions that enhance system availability and efficiency. The ideal candidate will bring deep technical expertise, strong problem-solving skills, and a passion for reliability engineering. Job Description and Requirements Job Responsibilities Implement, and advocate for best-in-class reliability, observability, and scalability practices across the platform. Develop automated solutions for system reliability, capacity planning, and incident response to minimize manual intervention. Participate in improving Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to enhance system reliability. Contribute to CI/CD pipeline improvements and DevOps practices. Support root cause analysis (RCA) investigations, drive corrective actions, and advocate for a blameless postmortem culture. Participate in on-call rotations to ensure 24/7 availability of critical systems. Influence and mentor engineering teams on SRE principles, DevOps culture, and best practices. Stay ahead of industry trends, adopting new tools, frameworks, and methodologies to continually improve system reliability. Preferred Qualifications 5+ years of experience in software engineering, site reliability engineering, or cloud infrastructure roles. Experience with DevOps tooling and practices. Proficient in building service-oriented architectures and cloud-native distributed systems. Proficiency in programming languages such as Python, Go, Java, or C# or .Net. In-depth technical understanding and experience with at least two of the following DevOps platforms: GitHub, Azure DevOps, GitLab, or Jenkins. Hands-on experience with observability tools (e.g., Prometheus, Grafana, OpenTelemetry or others). Strong background in CI/CD pipelines, automation, and DevOps practices. Experience working in global, high-availability SaaS environments. Experience implementing redundancy and disaster recovery scenarios. Excellent teamwork and cross-group collaboration skills. Ability to collaborate with both technical and business professionals. Hands-on experience with Agile Project Development Methodologies. Experience delivering complex technical solutions. Excellent problem-solving, analytical, and communication skills. Nice to have: Experience with Chaos Engineering and/or AI Ops . Competencies and Skills Automation-First Mindset – Commitment to reducing toil through scripting and automation. Reliability Engineering – Expertise in SLOs, SLIs, error budgets, and high-availability architectures. Incident Management & Postmortems – Experience in handling production incidents and driving continuous improvement. Observability & Monitoring – Deep understanding of logging, monitoring, and alerting best practices. Practical knowledge of data structures and modern data engines. Collaboration & Communication – Ability to work across teams, influence stakeholders, and advocate for reliability improvements. Mentorship & Coaching – Passion for mentoring engineers and building an SRE culture within the organization. Additional Information This role offers a unique opportunity to shape the future of SRE in a cutting-edge SaaS company, ensuring the reliability and scalability of mission-critical applications for customers worldwide. If you are passionate about solving complex reliability challenges and driving technical excellence, we’d love to hear from you! Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify. Benefit Highlights: Comprehensive health, dental, and vision plans Parental leave for primary and secondary caregivers Flexible work arrangements Two, week-long company breaks per year Additional time off Long-term incentive program Training investment program All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: 208 000 and 312 000PLN The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Automation, Data Analysis, Database Management, Network Architecture, Performance Optimizations, Problem Solving, Project Management, Software Development, System Designs, Technical Leadership

🏢 Summary: Senior Software Engineer role focused on building and modernizing strategic backend platforms that connect operational and regulatory systems, supporting a multiyear cloud migration roadmap. The position involves designing scalable, data-driven solutions in Java within an Agile team, leveraging cloud and DevOps practices. The role follows a hybrid model with 3 days per week onsite in Wroclaw or Krakow. 🗂️ Requirements: Bachelor’s degree in Computer Science or relevant certification, Strong back-end development experience in Java, Experience with DevOps CI/CD pipelines, Hands-on experience with Azure DevOps, GitHub, or GitLab, Practical experience with Test-Driven Development (TDD), Experience delivering solutions on Azure, AWS, or GCP, Solid understanding of cloud architecture, Knowledge of software design principles, Experience with data streaming and real-time or batch processing 📃 Skills: Java, Azure, AWS, GCP, CI/CD, AzureDevOps, GitHub, GitLab, TDD, Databricks, Kubernetes, DataStreaming, BatchProcessing, Cloud, DevOps 🏢 Description: We are looking for a Senior Software Engineer to join an agile team focused on developing strategic technology solutions that connect operations and regulatory systems. Our work plays a crucial role in enabling the client to meet regulatory obligations and unlock value from its wealth of data. The project is part of a multiyear roadmap to migrate to cloud technology and enhance existing platforms. You’ll work in a small, autonomous Agile team with colleagues across global locations, in an inclusive and collaborative environment. If you are passionate about innovation and continuous learning, we want to hear from you. This role offers a hybrid model, with 3 days per week working from the client's office in Wroclaw or Krakow. Responsibilities Design and develop strategic platform features that enable seamless trade execution flows between core systems, transforming epics and features into robust solutions Collaborate closely with agile team members during sprints to iteratively deliver product requirements Work with the product team to understand, refine, and implement required functionality Engineer solutions that leverage cloud technologies as part of a multiyear migration and modernization roadmap Develop and optimize data-driven applications, ensuring the client can unlock value from its wealth of data Utilize Java and related technologies to build scalable, high-performance backend services Requirements Bachelor’s degree in Computer Science or a relevant certification Strong back-end development experience in Java Proven experience with DevOps CI/CD pipelines and tools such as Azure DevOps, GitHub, or GitLab Solid understanding and hands-on experience with Test-Driven Development (TDD) Well-versed in cloud architecture, with delivery experience on Azure (preferred), AWS, or GCP Strong grasp of software design principles Experience working with modern technologies such as data streaming, real-time and batch processing; familiarity with Databricks and Kubernetes is a plus We offer/Benefits We gather like-minded people: Engineering community of industry professionals Friendly team and enjoyable working environment Flexible schedule and opportunity to work remotely within Poland Chance to work abroad for up to 60 days annually Business-driven relocation opportunities We provide growth opportunities: Outstanding career roadmap Leadership development, career advising, soft skills, and well-being programs Certification (GCP, Azure, AWS) Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru English classes We cover it all: Stable income (Employment Contract or B2B) Participation in the Employee Stock Purchase Plan Benefits package (health insurance, multisport, shopping vouchers) Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more Referral bonuses Corporate, social and well-being events Please, note: The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview. We will reach out to selected candidates exclusively. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

🏢 Summary: Senior Software Engineer role focused on building and operating a cloud-native engineering platform using .NET and Azure. The position centers on developing scalable platform services, Infrastructure as Code, and CI/CD automation to enhance developer productivity. You will drive DevOps practices, cloud infrastructure standardization, and platform observability in a fast-paced environment. 🗂️ Requirements: 5+ years of software development experience, Strong proficiency in C# and .NET, Hands-on experience with Microsoft Azure, Experience with Infrastructure as Code, Experience with CI/CD systems and DevOps pipelines, Experience with containers and orchestration tools, Ability to design scalable and secure cloud-native architectures, Agile team experience 📃 Skills: C#, .NET, Azure, Terraform, Bicep, ARM, CI/CD, DevOps, Docker, Kubernetes, AKS, IaC 🏢 Description: Posting Type Hybrid / Remote Job Overview We are looking for a Senior Software Engineer to join our Engineering Platform team, where you'll help build the cloud-native backbone that powers Relativity’s development ecosystem. You will work on high-impact initiatives that shape how our engineers build, test, deploy, and scale software—driving technical excellence across the company. As part of a growing and financially stable organization, you’ll have the opportunity to contribute in a dynamic, fast-moving environment that values autonomy, ownership, and practical action over excessive process. Our platform engineers are trusted with solving complex problems at scale, and empowered to make real decisions that improve the day-to-day experience of hundreds of developers. Job Description and Requirements Key Responsibilities Design, build, and operate platform services and developer tooling using .NET and Microsoft Azure that are scalable, secure, and reliable. Lead the development of Infrastructure as Code (IaC) components that automate and standardize cloud infrastructure. Drive adoption of DevOps practices and CI/CD automation across engineering teams. Collaborate closely with internal stakeholders to build reusable capabilities that improve development speed and consistency. Integrate observability, performance monitoring, and self-service tooling into the platform ecosystem. Mentor and support engineers through code reviews, technical discussions, and knowledge-sharing. Proactively identify areas of improvement, experiment with solutions, and deliver results—embracing our bias toward action. Contribute to initiatives that embed AI/ML into platform services and developer workflows. Qualifications 5+ years of software development experience with a strong command of C# and the .NET ecosystem. Deep hands-on experience with Azure services and cloud-native application patterns. Proficiency with Infrastructure as Code tools such as Terraform, Bicep, or ARM templates. Experience building or supporting CI/CD systems and modern DevOps pipelines. Familiarity with containers and orchestration tools (e.g., Docker, Kubernetes, AKS). Demonstrated success working in Agile product teams and collaborating cross-functionally. Strong problem-solving, communication, and mentorship skills. Bonus: Exposure to AI/ML tools or interest in applying AI to platform and engineering problems. Why Join Us? Be part of a growing, stable company where your work has long-term impact. Thrive in a fast-paced, evolving environment with clear opportunities for technical and career growth. Work in an engineering culture that values initiative, speed, and ownership. Shape the tools, practices, and environments that empower hundreds of engineers daily. Contribute to a mission-driven organization committed to innovation and excellence. Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify. Benefit Highlights: Comprehensive health, dental, and vision plans Parental leave for primary and secondary caregivers Flexible work arrangements Long-term incentive program Training investment program All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: 208 000 and 312 000PLN The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Automation, Data Analysis, Database Management, Network Architecture, Performance Optimizations, Problem Solving, Project Management, Software Development, System Designs, Technical Leadership

🏢 Summary: Senior Software Engineer role focused on designing and building AI-powered backend systems that automate healthcare operations while supporting human workflows. The position involves hands-on system architecture, workflow orchestration, distributed systems, and AI process automation in a regulated environment. Remote-first work with required overlap with US Central Time. 🗂️ Requirements: 6+ years of experience building and maintaining production software systems, Strong experience designing and owning complex backend systems, Strong backend engineering skills, Experience with asynchronous, event-driven, or workflow-based distributed systems, Ability to work with 4–5 hour daily overlap with US team, Experience with AI or LLM-based systems and process automation, Strong spoken and written English communication skills, Ability to solve unclear problems with incomplete information, Self-motivated with strong ownership and responsibility 📃 Skills: TypeScript, Node.js, AI, LLM, Claude, Backend, APIs, HIPAA 🏢 Description: Please Note: Overlap with Central US Time required (until 20-21:00 CEST) We are a health technology company that helps older people and their families apply for important eldercare benefits, including Medicaid, Medicare, and VA programs. We work with healthcare, government systems, and people’s daily lives, so accuracy, reliability, and trust are very important. As the number of patients grows from hundreds to thousands, manual work is no longer enough. We are building AI-powered systems to automate routine tasks while keeping people involved for quality checks, difficult cases, and patient safety. Our goal is to make healthcare operations more scalable without losing the human connection. The Role We are looking for a Senior Software Engineer to lead the design and development of systems that combine AI automation with human workflows. This is an important role close to the core business. It is a fully hands-on position with no management duties or direct reports. You will not only build features, but also design systems, define best practices, and guide technical decisions as we grow. You should feel comfortable solving unclear problems, working closely with operations and product teams, and making smart decisions in a regulated environment. This role is a good fit for someone who enjoys system design, building reliable infrastructure, and taking ownership of their work. What You’ll Work On Designing workflow and orchestration systems for complex operations. Creating AI automations that handle routine tasks safely and send difficult cases to humans. Building systems where AI supports human work before, during, and after tasks. Managing long-running workflows that can last days or weeks. Connecting with external systems such as EVV platforms, insurers, government portals, and older messaging tools. Designing confidence scoring, auditing, and rollback systems for AI processes. Improving system reliability, monitoring, and error handling in production. Responsibilities Lead the technical design and development of scalable backend systems. Make and document architecture decisions with clear trade-offs. Create patterns for collaboration between AI systems and human workers. Work closely with operations teams to understand real-world issues and edge cases. Make sure systems are observable, auditable, and safe to run at scale. Identify technical risks early and suggest solutions. Maintain high standards for code quality, testing, and system design. Share knowledge and help improve the team’s technical standards through reviews and collaboration. What We’re Looking For Required 6+ years of experience building and maintaining production software systems. Strong experience designing and owning complex backend systems. Strong backend engineering skills (we use TypeScript and Node.js, but other languages are welcome). Experience with asynchronous, event-driven, or workflow-based distributed systems. Ability to work with a daily 4–5 hour overlap with the US team (until 20:00 or 21:00 Polish time). Comfortable working with unclear problems and incomplete information. Strong spoken and written English communication skills. Self-motivated with a strong sense of ownership and responsibility. Experience working with AI or LLM-based systems and process automation, such as using Anthropic’s API (Claude) or similar tools in business workflows. Nice to Have Experience in healthtech or other regulated industries. Knowledge of HIPAA and healthcare data privacy and security rules. Experience building systems with strict compliance or audit requirements. Experience with human review workflows. Experience integrating with unstable or legacy third-party APIs. Master’s or PhD in Computer Science, Engineering, or a related field. How We Work Remote-first company. Small, experienced teams with high trust and independence. Strong focus on system accuracy, reliability, and long-term maintenance. Practical and thoughtful use of AI, both for internal development and within our product. Direct connection to real users and operational impact.

🏢 Summary: Senior Software Engineer role focused on designing and building scalable backend systems that combine AI automation with human workflows in a regulated healthtech environment. The position involves hands-on system design, workflow orchestration, and development of reliable, auditable AI-powered processes integrated with external platforms. The engineer will lead technical decisions and ensure production-grade reliability, safety, and scalability. 🗂️ Requirements: 6+ years building and maintaining production software systems, Strong experience designing and owning complex backend systems, Strong backend engineering experience, Experience with asynchronous or event-driven distributed systems, Experience with workflow-based systems, Experience integrating AI or LLM-based systems into business workflows, Ability to design scalable, reliable, and auditable systems, Experience working with external or legacy APIs, Ability to overlap 4–5 hours with US time zone, Strong English communication skills 📃 Skills: TypeScript, Node.js, AI, LLM, Anthropic, Claude, APIs, DistributedSystems, EventDriven, Workflows, Backend, Architecture, Monitoring, Testing 🏢 Description: Please Note: Overlap with Central US Time required (until 20-21:00 CEST) We are a health technology company that helps older people and their families apply for important eldercare benefits, including Medicaid, Medicare, and VA programs. We work with healthcare, government systems, and people’s daily lives, so accuracy, reliability, and trust are very important. As the number of patients grows from hundreds to thousands, manual work is no longer enough. We are building AI-powered systems to automate routine tasks while keeping people involved for quality checks, difficult cases, and patient safety. Our goal is to make healthcare operations more scalable without losing the human connection. The Role We are looking for a Senior Software Engineer to lead the design and development of systems that combine AI automation with human workflows. This is an important role close to the core business. It is a fully hands-on position with no management duties or direct reports. You will not only build features, but also design systems, define best practices, and guide technical decisions as we grow. You should feel comfortable solving unclear problems, working closely with operations and product teams, and making smart decisions in a regulated environment. This role is a good fit for someone who enjoys system design, building reliable infrastructure, and taking ownership of their work. What You’ll Work On Designing workflow and orchestration systems for complex operations. Creating AI automations that handle routine tasks safely and send difficult cases to humans. Building systems where AI supports human work before, during, and after tasks. Managing long-running workflows that can last days or weeks. Connecting with external systems such as EVV platforms, insurers, government portals, and older messaging tools. Designing confidence scoring, auditing, and rollback systems for AI processes. Improving system reliability, monitoring, and error handling in production. Responsibilities Lead the technical design and development of scalable backend systems. Make and document architecture decisions with clear trade-offs. Create patterns for collaboration between AI systems and human workers. Work closely with operations teams to understand real-world issues and edge cases. Make sure systems are observable, auditable, and safe to run at scale. Identify technical risks early and suggest solutions. Maintain high standards for code quality, testing, and system design. Share knowledge and help improve the team’s technical standards through reviews and collaboration. What We’re Looking For Required 6+ years of experience building and maintaining production software systems. Strong experience designing and owning complex backend systems. Strong backend engineering skills (we use TypeScript and Node.js, but other languages are welcome). Experience with asynchronous, event-driven, or workflow-based distributed systems. Ability to work with a daily 4–5 hour overlap with the US team (until 20:00 or 21:00 Polish time). Comfortable working with unclear problems and incomplete information. Strong spoken and written English communication skills. Self-motivated with a strong sense of ownership and responsibility. Experience working with AI or LLM-based systems and process automation, such as using Anthropic’s API (Claude) or similar tools in business workflows. Nice to Have Experience in healthtech or other regulated industries. Knowledge of HIPAA and healthcare data privacy and security rules. Experience building systems with strict compliance or audit requirements. Experience with human review workflows. Experience integrating with unstable or legacy third-party APIs. Master’s or PhD in Computer Science, Engineering, or a related field. How We Work Remote-first company. Small, experienced teams with high trust and independence. Strong focus on system accuracy, reliability, and long-term maintenance. Practical and thoughtful use of AI, both for internal development and within our product. Direct connection to real users and operational impact.