Financial Operations Manager

🏢 Summary: Permanent Product Manager role focused on reimagining financial institution operations through AI-native solutions. The role involves identifying high-impact operational pain points and building end-to-end AI-driven products that replace legacy workflows in regulated banking environments. You will own the full product lifecycle and deliver ROI-driven solutions for enterprise financial institutions. 🗂️ Requirements: 5+ years product management experience, Experience in financial services operations, Experience building products for operations, risk, or compliance users, Experience owning full product lifecycle, Experience defining ROI-driven enterprise narratives, Strong customer discovery skills, Experience working in regulated financial environments, Hands-on use of AI tools for building prototypes and workflows 📃 Skills: AI, MachineLearning, Automation, ProductManagement, DataAnalysis, Prototyping, Compliance, FinTech, Cursor, Copilot, Claude, Replit 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.About the Role: Financial institutions are full of operational pain points that haven't been meaningfully addressed in decades. Manual workflows, legacy tools, and inefficiency cost the industry billions. Your job is to go deep into how these institutions actually operate, identify the highest-impact friction points, and build AI-native solutions that fundamentally change the way things work. This isn't about wrapping AI around broken processes. It's about reimagining how these workflows should function when AI is the starting point. This is a domain-expert, permanent role (not a rotation) because customer relationships and regulatory knowledge compound over time. Your expertise is the moat. Key Responsibilities Discover and validate the highest-value operational pain points at financial institutions through deep customer engagement Design and build AI-native solutions from scratch: not incremental improvements to legacy workflows, but fundamentally new approaches Own the full product lifecycle: discovery, validation, build, launch, and iteration for each solution you bring to market Be the customer-facing domain expert: spend time with FI operations teams, understand their workflows at a granular level, and translate pain into product Define outcome-based value narratives for enterprise buyers: prove ROI in terms that CFOs and operations leaders care about Navigate regulatory complexity as a first-class product constraint: financial operations are heavily regulated, and compliance shapes the product, not the other way around Partner with platform teams to leverage shared AI infrastructure and capabilities Required Qualifications 5+ years in product management Experience in financial services operations you've worked in or built products for the operational side of financial institutions (not just consumer-facing apps) Built products where the user is an operations, risk, or compliance professional you understand back-office workflows at a granular level Experience defining ROI-driven narratives for enterprise buyers: you sell business outcomes, not feature lists Comfortable being the domain expert who educates engineering teams and peer PMs on industry nuance Strong discovery instincts you know how to find the real pain points, not just the ones customers articulate AI-native workflow: You build with AI daily — analyzing data, building prototypes, generating regulatory summaries, automating repetitive research. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building Preferred Skills Working knowledge of financial operations regulations (collections, fraud, compliance, lending): highly valued but learnable for candidates with adjacent financial services experience Financial institution experience Built AI-powered automation for back-office or operations workflows Experience with outcome-based or performance-based pricing models Experience identifying and validating new product opportunities through customer discovery Who you are? You're the person who has sat with operations teams at financial institutions and watched how they actually work: the spreadsheets, the manual queues, the workarounds that exist because nobody built them a real tool. You see friction that others accept as normal, and you immediately start thinking about what an AI-native solution looks like. You understand regulated environments viscerally. You don't treat compliance as a checkbox, you treat it as a design constraint that makes the product better. You've built products where a regulatory misstep isn't just a bug; it's a lawsuit. You're customer-facing and credible. Operations leaders at financial institutions trust you because you speak their language and understand their world. You can present ROI to a CFO and workflow details to an operations manager in the same meeting. You build your own tools. You use AI to analyze operational data, prototype solution workflows, generate regulatory requirement maps, and accelerate every aspect of your domain work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. You see AI as both the product you're building and the way you build it. Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work? Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. Compensation Base Salary is expected to be between $175,000 - $225,000, plus 10%bonus and stock options. Exact compensation may vary based on skills and location. Benefits 100% paid health, dental & vision care 401(k) match & financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness & family benefits A mission-driven team shaping the future of banking At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Permanent Product Manager role focused on reimagining financial institutions’ operations by designing and launching AI-native solutions that replace legacy back-office workflows. The position owns the full product lifecycle and acts as a domain expert in regulated financial environments, driving ROI for enterprise clients. The role requires deep expertise in financial operations and building AI-powered automation from scratch. 🗂️ Requirements: 5+ years of product management experience, Experience in financial services operations (operational side of financial institutions), Experience building products for operations, risk, or compliance users, Experience owning full product lifecycle from discovery to launch, Ability to define and communicate ROI-driven value propositions for enterprise buyers, Strong customer discovery and validation skills, Experience working in regulated financial environments, Hands-on experience building AI-native workflows and automation 📃 Skills: AI, ProductManagement, FinancialServices, Operations, Compliance, Risk, Automation, Cursor, Copilot, Claude, Replit, AIagents, Scripting, Regulations, WorkflowAutomation 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.About the Role: Financial institutions are full of operational pain points that haven't been meaningfully addressed in decades. Manual workflows, legacy tools, and inefficiency cost the industry billions. Your job is to go deep into how these institutions actually operate, identify the highest-impact friction points, and build AI-native solutions that fundamentally change the way things work. This isn't about wrapping AI around broken processes. It's about reimagining how these workflows should function when AI is the starting point. This is a domain-expert, permanent role (not a rotation) because customer relationships and regulatory knowledge compound over time. Your expertise is the moat. Key Responsibilities Discover and validate the highest-value operational pain points at financial institutions through deep customer engagement Design and build AI-native solutions from scratch: not incremental improvements to legacy workflows, but fundamentally new approaches Own the full product lifecycle: discovery, validation, build, launch, and iteration for each solution you bring to market Be the customer-facing domain expert: spend time with FI operations teams, understand their workflows at a granular level, and translate pain into product Define outcome-based value narratives for enterprise buyers: prove ROI in terms that CFOs and operations leaders care about Navigate regulatory complexity as a first-class product constraint: financial operations are heavily regulated, and compliance shapes the product, not the other way around Partner with platform teams to leverage shared AI infrastructure and capabilities Required Qualifications 5+ years in product management Experience in financial services operations you've worked in or built products for the operational side of financial institutions (not just consumer-facing apps) Built products where the user is an operations, risk, or compliance professional you understand back-office workflows at a granular level Experience defining ROI-driven narratives for enterprise buyers: you sell business outcomes, not feature lists Comfortable being the domain expert who educates engineering teams and peer PMs on industry nuance Strong discovery instincts you know how to find the real pain points, not just the ones customers articulate AI-native workflow: You build with AI daily — analyzing data, building prototypes, generating regulatory summaries, automating repetitive research. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building Preferred Skills Working knowledge of financial operations regulations (collections, fraud, compliance, lending): highly valued but learnable for candidates with adjacent financial services experience Financial institution experience Built AI-powered automation for back-office or operations workflows Experience with outcome-based or performance-based pricing models Experience identifying and validating new product opportunities through customer discovery Who you are? You're the person who has sat with operations teams at financial institutions and watched how they actually work: the spreadsheets, the manual queues, the workarounds that exist because nobody built them a real tool. You see friction that others accept as normal, and you immediately start thinking about what an AI-native solution looks like. You understand regulated environments viscerally. You don't treat compliance as a checkbox, you treat it as a design constraint that makes the product better. You've built products where a regulatory misstep isn't just a bug; it's a lawsuit. You're customer-facing and credible. Operations leaders at financial institutions trust you because you speak their language and understand their world. You can present ROI to a CFO and workflow details to an operations manager in the same meeting. You build your own tools. You use AI to analyze operational data, prototype solution workflows, generate regulatory requirement maps, and accelerate every aspect of your domain work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. You see AI as both the product you're building and the way you build it. Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work? Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. Compensation Base Salary is expected to be between $175,000 - $225,000, plus 10%bonus and stock options. Exact compensation may vary based on skills and location. Benefits 100% paid health, dental & vision care 401(k) match & financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness & family benefits A mission-driven team shaping the future of banking At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Treasury Manager role supporting investment vehicles and structured finance activities within a fintech platform, focusing on cash management, securitization, liquidity forecasting, and treasury operations. The position involves hands-on responsibility for ABS transactions, forward flow agreements, fund operations, and automation initiatives. It offers exposure to corporate treasury, funding strategy, and capital deployment in a fast-paced financial environment. 🗂️ Requirements: 5+ years in Treasury, structured finance, fund operations, or financial operations, Experience in financial services, fintech, or asset management, Advanced SQL proficiency, Advanced Excel skills with large dataset management, Bachelor's degree in a relevant field, Experience with ABS, securitizations, or structured finance, Familiarity with cash management and treasury processes, Ability to review legal and transaction documents 📃 Skills: SQL, Excel, Python, ABS, Securitization, CashManagement, Forecasting, Reconciliation, DataAnalysis, Automation 🏢 Description: Treasury Manager About the Role Pagaya is seeking a Treasury Manager to join our growing Treasury team in New York. This role focuses on supporting the firm's Investment Vehicles and Funds platform, including Forward Flow agreements, ABS transactions, capital allocations, and investment fund operations. As a key contributor to day-to-day treasury operations, cash management, and securitization, you will partner closely with teams across Finance, Capital Markets, and Partnerships. Over time, this role will expand to include broader Corporate Treasury responsibilities, offering opportunities to contribute to liquidity management, forecasting, and financing activities. This is a hands-on role suited for a professional with a meticulous approach, analytical capabilities, and an interest in structured finance, treasury operations, and financial infrastructure within a fast-paced fintech environment. Responsibilities Corporate Finance & Investment Vehicles - Coordinate treasury initiatives and cross-functional projects. - Prepare weekly cash forecasts, liquidity plans, and borrowing models; analyze and resolve variances. - Improve processes, controls, and treasury best practices. - Collaborate with Finance, Capital Markets, and Partnerships teams. Treasury Operations - Facilitate securitization and funding operations across ABS, Forward Flow and RIA Fund structures. - Carry out cash management strategies, including daily cash positioning. - Perform reconciliations and resolve discrepancies. - Support reporting, waterfall analysis, and P&L review. - Conduct compliance testing and calculations. - Interface with external parties (originators, servicers, investors, custodians, rating agencies). - Support partner, lender, and investment fund operations. Operational Excellence & Scalability - Enhance treasury operations including cash management, reconciliations, and funding flows. - Build and refine processes, controls, and infrastructure to support a growing and increasingly complex platform. - Identify opportunities for automation, data integration, and efficiency gains. - Support funding strategy and capital deployment. - Partner with Capital Markets and Finance to optimize funding across ABS and fund structures. Data & Automation - Perform data analysis and reporting to support treasury and funding decisions. - Identify and implement automation and process improvements. Qualifications - 5+ years in Treasury, structured finance, fund operations, or financial operations. - Experience in financial services, fintech, or asset management. - High proficiency in analytical tasks and attention to detail (SQL experience mandatory). - Advanced Excel skills; experience managing large datasets. - Bachelor's degree in a relevant field. - Experience with ABS / securitizations or structured finance. - Exposure to credit, funds, or fixed income. - Familiarity with cash management and treasury processes. - Ability to review legal and transaction documents. - Python experience preferred. Compensation Range for New York Based Hires $140,000—$180,000 USD

🏢 Summary: Strategic Finance Business Partner role supporting Sales & Marketing as the commercial finance lead for a SaaS energy intelligence platform. The position owns revenue forecasting, quota-setting, commercial metrics, and GTM financial modeling while partnering with executive leadership to drive growth strategy and performance insights. This is a high-impact, remote-first role focused on SaaS revenue analytics, financial modeling, and cross-functional commercial integration. 🗂️ Requirements: 5+ years in FP&A, strategic finance, investment banking, or management consulting, At least 2 years supporting commercial/GTM teams in SaaS, tech-enabled services, or B2B software, Expert-level financial modeling skills, Deep knowledge of SaaS and recurring revenue metrics (ARR, MRR, NRR, GRR, ACV, TCV, CAC, LTV, payback, pipeline coverage), Experience with quota-setting, territory planning, or incentive compensation design, Advanced proficiency in Excel or Google Sheets, Experience with Salesforce and BI tools, Ability to work autonomously in fast-paced, post-merger environment 📃 Skills: Excel, Google Sheets, Salesforce, Tableau, PowerBI, SQL, Python, Abacum, Pigment, Adaptive Planning, Financial modeling, Forecasting, SaaS metrics, BI, AI, Automation 🏢 Description: Who We Are Arcadia is the AI-powered energy intelligence platform for businesses. We replace fragmented tools and manual workflows with one platform to pay utility bills, buy energy, and advance sustainability — across every location, at enterprise scale. Trusted by Fortune 2000 companies, Arcadia combines unified data, AI-powered analytics, and expert advisory to help enterprise teams save money, mitigate risk, and cut carbon. We deliver this through three comprehensive solutions: Utility Bill Management: Automating the entire utility bill lifecycle — from data capture and validation to payment processing and auditing. Energy Procurement Advisory: Bringing together comprehensive data, AI-powered analytics, market expertise, and a strong partner network to make sophisticated procurement options accessible to all. Sustainability Reporting — Verified emissions data with seamless integration into leading sustainability platforms. What we're looking for: We are seeking a strategic and analytically rigorous Finance Business Partner to join the Strategic Finance / FP&A team as our dedicated commercial finance lead for our Sales & Marketing function. This individual will own revenue and sales forecasting, quota-setting, and commercial metrics for the combined Arcadia and ENGIE Impact go-to-market organization, serving as the connective tissue between Finance, Sales, Marketing, and Customer Success. This is a high-visibility, high-impact role for a finance professional who thrives at the intersection of data and strategy. You will partner directly with the Chief Commercial Officer and GTM leadership to translate business performance into financial insight and financial targets into commercial plans. What you'll do: Own the end-to-end revenue forecast model for the commercial organization, integrating pipeline data, bookings, churn, and expansion assumptions across all GTM segments. Serve as the primary finance business partner to the CCO, VP of Sales, and GTM leadership, translating financial data into actionable insights that drive quota attainment, headcount decisions, and growth strategy. Lead the annual quota-setting and territory planning process in close partnership with Sales Operations, ensuring alignment between top-down revenue targets and bottoms-up sales capacity modeling. Build and maintain dashboards tracking key commercial metrics (ARR, NRR, ACV, win rates, CAC, LTV, payback period, pipeline coverage) and deliver regular reporting to the CFO and executive team. Support QBRs, board materials, and investor-facing narratives with GTM financial performance analysis and forward-looking commentary. Partner with Marketing to develop spend efficiency models, track CAC by channel and segment, and assess pipeline contribution from demand generation programs. Drive financial integration work across the Arcadia and ENGIE Impact commercial teams, including harmonizing revenue definitions, CRM data standards, and go-to-market reporting. Lead ad-hoc strategic analyses, including pricing and packaging scenarios, market expansion modeling, and M&A revenue diligence. Continuously improve FP&A processes, tools, and automation in partnership with RevOps, Sales Ops, and the broader Finance team. What will help you succeed: Must-haves: 5+ years of progressive experience in FP&A, strategic finance, investment banking, or management consulting; at least 2 years supporting a commercial or GTM organization in a SaaS, tech-enabled services, or B2B software environment. Expert-level financial modeling skills. Deep fluency in SaaS and recurring revenue metrics: ARR/MRR, NRR, GRR, ACV, TCV, CAC, LTV, payback period, magic number, and pipeline coverage ratios. Demonstrated experience supporting quota-setting, territory carving, or incentive compensation design in partnership with Sales Operations. Strong data skills - proficiency in Excel/Google Sheets at a minimum; experience with Salesforce and BI tools (e.g., Tableau, PowerBI) strongly preferred. Outstanding communication and executive presence. A genuine interest in leveraging AI and automation within FP&A workflows. Ability to operate with high autonomy in a fast-moving, post-merger environment. Nice-to-haves: Prior experience modeling revenue for businesses with mixed revenue types, including subscription, usage-based, non-recurring, and treasury revenue. Experience at an energy, sustainability, or climate technology company. Familiarity with utility bill management, energy procurement, or sustainability reporting. Experience supporting commercial integration following an M&A transaction. Experience with financial planning tools (e.g. Abacum, Pigment, Adaptive Planning). Experience identifying and implementing AI-driven automation opportunities. SQL and/or Python experience. MBA or CFA designation. Benefits: "Remote first" culture - work anywhere in the US with reliable internet connection Flexible PTO with no accrued hours and no limit for exempt employees 11 annual holidays 10 days sick leave Up to 2 weeks bereavement leave 2 volunteer days off 2 professional development days off Parental leave benefits for all parents 75-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents Target Annual Compensation Range: $97,000 to $175,000 plus competitive benefits and bonus component. Please note that visa sponsorship is not available for this position at this time.

🏢 Summary: Business Systems Manager role focused on leading and optimizing Salesforce and NetSuite enterprise environments, including integrations, security, compliance, and business process alignment. The position involves managing enterprise application strategy, system migrations, middleware integrations, and cross-functional collaboration with Sales, Finance, and Marketing teams. Remote, hybrid, and onsite work options are available with competitive compensation and benefits. 🗂️ Requirements: 5+ years managing enterprise systems, 3+ years overseeing Salesforce and NetSuite, Knowledge of Lead-to-Cash processes, Experience with system migrations or implementations, Experience with Agile or Waterfall methodologies, Advanced data mapping and reporting skills, Experience managing Salesforce in FedRAMP-authorized environments, Ability to translate business requirements into technical specifications 📃 Skills: Salesforce, NetSuite, CRM, ERP, CPQ, Celigo, Avalara, Boomi, MuleSoft, SOX, GDPR, Agile, Waterfall, UAT, API, FedRAMP 🏢 Description: Location: This role can work onsite or hybrid from our College Park, MD or Bothell, WA offices. We are open to a fully remote option for the right candidate. Travel: Up to 10%, domestic or international. The Role: We are seeking a strategic and hands-on Business Systems Manager to lead the administration and optimization of our core enterprise applications. This role is responsible for the security, health and roadmap of our Salesforce (CRM) and NetSuite (ERP) environments. The ideal candidate thrives at the intersection of IT and Business Operations, ensuring our systems are secure, scalable, integrated, and delivering maximum value to our internal stakeholders. Responsibilities: System Strategy & Roadmap - Serve as the Internal Product Owner for Salesforce and NetSuite in the IT organization, aligning technical capabilities with business goals. - Manage the evaluation, selection, and implementation of third-party add-on applications (e.g., CPQ, Celigo, Avalara). Hands-on Administration - Manage system security, user permissions, and compliance (SOX/GDPR) across both platforms. - Develop and maintain a help desk ticketing infrastructure to assist users with technical requests. - Partner with Sales, Finance, and Marketing leadership to translate business requirements into technical specifications. - Lead IT integration work streams for corporate acquisitions, overseeing the seamless migration of newly acquired entities into NetSuite. Integration & Data Flow - Oversee integration middleware (e.g., Boomi, Celigo, or MuleSoft) to ensure reliable data exchanges. - Facilitate User Acceptance Testing (UAT) and post-deployment support for major system updates. Requirements: - 5+ years of experience managing enterprise systems. - At least 3 years specifically overseeing both Salesforce and NetSuite. - Strong understanding of the Lead-to-Cash process and how data flows from an Opportunity to an Invoice. - Preferred certifications such as Salesforce Certified Administrator/Platform App Builder or NetSuite Administrator/ERP Consultant. - Experience leading complex system migrations or implementations using Agile or Waterfall methodologies. - Advanced proficiency in data mapping and reporting across multiple platforms. - Experience managing Salesforce within FedRAMP-authorized environments. Preferred Qualifications: - Ability to explain complex API limitations to Finance stakeholders and business requirements to Developers. - Ability to design scalable systems capable of handling significant growth. - Strong attention to detail and understanding of downstream ERP impacts. Compensation and Benefits: - Base salary range: $111,692 - $145,649. - Total compensation includes base salary, bonus, equity, and benefits. - Benefits include medical, dental, and vision plans, matching 401(k), unlimited PTO, paid holidays, parental/adoption leave, legal insurance, and home technology stipend. Additional Requirements: - Employment may require compliance with U.S. export control and government contract restrictions. - Candidates may need verification of U.S. Person status or applicable work authorization for access to export-controlled technology.

🏢 Summary: Remote Product Strategy Manager role focused on defining medium-term product strategy, market intelligence, monetization, and global localization initiatives for a hospitality SaaS platform. The position requires strong strategic, analytical, and pricing expertise to guide autonomous product engineering teams and drive growth across global markets. 🗂️ Requirements: 5+ years of experience in Product Strategy, Management Consulting, or Corporate Strategy, Experience in global tech or SaaS environments, Proven experience with pricing, packaging, revenue models, or growth funnel optimization, Experience scaling products across AMER, EMEA, APAC, or LATAM regions, Strong financial modeling skills, Ability to analyze complex datasets for product insights, Residence within the greater Atlanta or Austin area 📃 Skills: SaaS, AI, FinancialModeling, Analytics, MarketResearch, Localization, Pricing, Monetization, GoogleMeet 🏢 Description: Revinate is proud to be a Great Place To Work Certified company! This is a remote position, but candidates must reside within the greater Atlanta or Austin area. Company Overview Revinate is a direct booking platform that leads the hospitality industry in driving direct revenue and increased profitability. Our products and our people combine to give hoteliers the superpowers they need to crush their goals. With Revinate, hoteliers shift share away from OTAs and drive tangible results across an individual property or a portfolio. Our industry-leading, AI-powered, customer data platform collects, unifies, and synthesizes data giving hoteliers a foundational advantage. Hoteliers gain critical intelligence – guest lifetime spend, stay preferences, ancillary revenue, and more. With Revinate’s Rich Guest Profile® data points, hoteliers don’t need to guess who their most profitable guests are, or how to drive conversions across email, voice, messaging, and digital channels. Revinate's direct booking platform and omnichannel communication technology powers 1.1 billion Rich Guest Profiles across 12,500+ hotels to drive over $24 billion in direct revenue. Role Overview “Skate where the puck is going”. Forget managing daily standups and writing granular user stories. As a Product Strategy Manager, your job is to behave like an internal CEO for your product line. You own the six to 12 month product horizon. You will spend your time deeply analyzing market dynamics, studying competitor traps, defining our strict ICP, and generating the macro strategic themes that autonomous Product Engineering teams will bring to life. What You’ll Do - Conduct qualitative and quantitative market research to identify market gaps, competitor vulnerabilities, and emerging buyer needs - Deliver strategic briefs to Product Engineering outlining business problems and boundaries - Own and publish messaging playbooks and ICP frameworks - Manage feature retirement, regional compliance boundaries, and localized packaging adjustments - Define and communicate the medium-term product strategy roadmap - Evaluate regional market dynamics and user behaviors for global localization strategies - Model business cases for new product initiatives using user data, market research, and competitive intelligence What You’ll Bring - 5+ years of experience in Product Strategy, Management Consulting, or Corporate Strategy - Experience within a global tech or SaaS environment - Proven track record with pricing, packaging strategies, revenue models, or growth funnels - Ability to think strategically while understanding execution constraints - Experience scaling products across multiple regions including AMER, EMEA, APAC, and LATAM - Strong financial modeling and analytical skills Benefits - Competitive health insurance options - Paid family and parental leave - Fertility treatment coverage options - Dental and vision benefits - 401(k) with employer match - Short and long-term disability insurance options - Life insurance options - Paid flex time off - Employee Assistance Program - Monthly work from home stipend - Telehealth access - Peloton benefits Interview Process - Recruiter screen via phone - Hiring manager interview via Google Meet AI and Hiring Interviews will be recorded using brighthire.ai. Candidates may opt out of interview recording if preferred.

🏢 Summary: Platform Operations Analyst role focused on maintaining the stability, availability, and performance of a global commerce and transaction processing platform. The position involves monitoring production systems, troubleshooting incidents, supporting real-time payment processing applications, and collaborating with infrastructure and development teams in a 24/7 operational environment. Candidates should have experience with monitoring tools, transaction processing systems, and web-based platform operations. 🗂️ Requirements: Bachelor's degree in Computer Science, Information Technology, Finance, or related field, 4+ years experience in platform operations, financial services technology, or transaction processing, Experience with web-based platform environments, Understanding of transaction processing and payment gateways, Experience supporting real-time transaction processing applications, Proficiency with application performance monitoring and log analysis tools, Experience troubleshooting infrastructure, database, and application layer dependencies, Knowledge of Microsoft SQL Server, Ability to analyze root causes and resolve complex technical issues, Experience with incident and problem management processes, Strong written and verbal communication skills, Availability for evening shifts, weekend rotation, and on-call support, Ability to pass background and credit checks 📃 Skills: Dynatrace, Splunk, SQL, SQLServer, APIs, Azure, RunDeck, DNS, HTTP, LoadBalancing, WebServers, Monitoring, Logging, Networking, AI 🏢 Description: The Platform Operations Team serves to ensure that production platforms and processes are healthy and performing to expected key indicators. As a Platform Operations Analyst you will be a member of a team that works together to ensure platform stability and availability. This position must be performed from a home office in Arizona or Nevada, with availability to work Monday–Friday from 5:00 PM to 1:00 AM ET and participate in rotating weekend coverage. Primary Job Responsibilities: - Work a standard Monday–Friday shift from 5:00 PM to 1:00 AM ET, while also participating in a rotating schedule that provides weekend coverage. - Participate in a shared on call rotation to support 24/7 platform availability, including periodic off hours and weekend coverage. - Maintain live services through measuring and monitoring availability, latency, and overall system health. - Collaborate with team members to quickly determine root cause of service degradation and identify indicators of potential issues. - Effectively communicate with third parties, partners, and internal teams regarding technical issues. - Suggest, edit, and write knowledge base articles. - Collaborate with infrastructure and development teams to improve system reliability. - Identify anomalies and escalate issues identified in application and system log files. - Obtain a deep understanding of the platform and custom application stack to help resolve issues. - Create new alerts to support production systems. - Troubleshoot and remediate failed scheduled jobs. - Document and refine internal policies and procedures. - Actively adopt and incorporate AI tools and emerging technologies into daily work practices. Required Skills and Experience: - Bachelor’s degree in Computer Science, Information Technology, Finance, or related field. - Preferably 4+ years of experience in financial services technology, transaction processing, or related environments. - Experience with web-based platform environments and dependencies between network, database, and application layers. - Strong understanding of transaction processing concepts, payment gateways, and related technologies. - Experience supporting real-time transaction processing applications. - Proficiency with Application Performance Monitoring platforms and log ingestion tools such as Dynatrace, Splunk, and SQL Sentry. - Experience with Microsoft SQL Server product stack. - Knowledge of API integration, data analysis, and reporting tools. - Ability to analyze complex issues and propose effective solutions. - Familiarity with risk management principles, fraud detection, and prevention. - Strong written and verbal communication skills. Nice to Haves: - Knowledge of networking protocols, DNS, HTTP, load balancing, and web servers. - Experience with Azure Cloud. - Experience with RunDeck Scheduling System. - Prior experience utilizing AI-powered tools and technologies. Benefits: - Medical, prescription, dental, and vision coverage. - Life insurance. - Retirement plans with company match. - Commission sharing plan. - Flexible hybrid working environment. - Parental leave and additional leave programs. - Professional growth and development opportunities. All positions require successful completion of a background check and credit check. Equal Opportunity Employer.

🏢 Summary: Senior individual contributor role responsible for driving product strategy, planning, analytics, and launch operations across a B2B SaaS portfolio. The position owns the product planning cadence, KPI and OKR systems, executive reporting, and AI tooling adoption, acting as the operating backbone for the Product organization. It partners cross-functionally to scale launches, improve product health visibility, and elevate product management standards. 🗂️ Requirements: 8+ years in product management, product operations, strategy and operations, or management consulting, Experience within a $100M+ ARR B2B SaaS Product organization, Proven ownership of planning and OKR cadence for Product or Engineering teams, Strong quantitative skills with ability to use SQL and BI tools, Experience with product analytics platforms (e.g., Pendo, Amplitude, Mixpanel), Experience leading cross-functional SaaS product launches, Ability to build executive dashboards and reporting systems, Strong written communication skills 📃 Skills: SQL, BI, Pendo, Amplitude, Mixpanel, OKRs, KPIs, NPS, ProductAnalytics, Dashboarding, AI, Claude, SaaS 🏢 Description: About the Role The Director of Product Strategy & Operations is a senior individual contributor reporting to the SVP of Product. This role acts as the force multiplier for Product leadership and the operating backbone of how the Product organization builds, plans, measures, and launches. The mandate spans strategy and roadmap development, metrics and analytics ownership, AI tooling enablement, and end-to-end launch operations. Strategy, Planning, and Investment - Lead the annual, quarterly, and monthly planning cadence for the Product organization, from inputs (market, customer, competitive, data) to outputs (roadmap, OKRs, investment thesis). - Develop and defend a portfolio investment point of view, determining where to invest or divest. - Drive executive-level product reviews and prepare leadership materials for board and executive meetings. - Build prioritization frameworks that clarify trade-offs and support data-driven decisions. Metrics, OKRs, and Product Analytics - Own the Product organization’s KPI system, including leading and lagging indicators, OKRs, instrumentation standards, NPS methodology, and executive dashboards. - Run the product analytics stack and in-app guidance program. - Establish operating mechanisms to monitor product health and performance. - Translate quantitative insights into clear executive narratives. AI Tooling and Best Practices - Advance adoption of AI prototyping and coding tools, including Claude. - Improve how Product and Design teams leverage AI tools. - Capture and share best practices and maintain internal AI knowledge repositories. Launch Operations and PM Craft - Own the end-to-end product launch process from beta to GA to adoption in collaboration with Marketing, Sales, Customer Success, and Support. - Scale early access and beta programs across segments. - Elevate product management standards, including hiring profiles, leveling, onboarding, and tooling. - Embed voice of customer into prioritization and product decisions. Qualifications - 8+ years in product management, product operations, strategy and operations, or management consulting, including experience in a $100M+ ARR B2B SaaS Product organization. - Demonstrated ownership of planning and OKR processes for sizable Product or Engineering teams. - Proficiency in SQL, BI tools, and product analytics platforms such as Pendo, Amplitude, or Mixpanel. - Experience building executive dashboards and reporting systems. - Experience leading cross-functional SaaS product launches. - Strong written communication and ability to operate effectively in ambiguous environments. Bonus Qualifications - Experience as a Product Manager or PM leader. - Familiarity with accounting, ERP, audit, or finance workflows. - Experience supporting senior product leadership in a chief-of-staff capacity. - Experience establishing a Product Operations function. Compensation and Benefits - Base pay range: $188,000–$282,000. - Comprehensive benefits package including Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, and Unlimited Vacation. - Compensation determined based on qualifications and interview process outcomes.

🏢 Summary: This role combines financial operations, investor reporting, go-to-market strategy, and talent scaling within a high-growth SaaS environment. The position owns core finance processes, prepares board materials, supports B2B/AI growth strategy, and leads full-cycle technical recruiting and event planning. It requires hands-on experience building systems across finance, operations, and talent in technology companies. 🗂️ Requirements: Bachelor’s degree in Economics or related field, 2 years of experience in the job offered or related role (e.g., Senior Associate/Analyst), At least 1 year of experience preparing board presentations and investor materials with metrics reporting, At least 1 year of experience building and evolving financial operations, At least 1 year of experience developing go-to-market strategy for B2B or AI-driven products, At least 1 year of experience conducting voice of customer research and market demand analysis, At least 1 year of experience building and scaling organizational systems or functions (talent, finance, operations), At least 1 year of experience conducting interviews with technical and non-technical stakeholders 📃 Skills: FinancialOperations, SaaS, MetricsReporting, GoToMarket, B2B, AI, MarketResearch, VoiceOfCustomer, RegulatoryCompliance, TechnicalRecruiting, AccountsReceivable, AccountsPayable, SalesEnablement 🏢 Description: Duties: Own and operate core financial functions within the business (e.g., accounts receivable, accounts payable, department expense management) Prepare quarterly board presentations and investor materials, reporting on SaaS metrics and company-wide focus areas Create sales collateral and strategy materials that can be leveraged for sales enablement efforts Lead end-to-end planning and execution of offsites and team events Partner with legal to manage regulatory compliance programs Scale the talent function from ad hoc hiring to a structured, systems-driven recruiting engine Lead full-cycle technical recruiting (outbound, inbound, agency coordination) Lead planning of events with other tech startups in NYC to attract top talent into the business Role Requirements: Education Required: Bachelor or foreign equivalent in Economics or related fields Experience Required: 2 years' experience in job offered or related occupations (e.g. Senior Associate/Analyst) Special Requirements: Must have at least 1 year of prior work experience in each of the following: Preparing board presentations and/or investor materials, reporting on metrics and focus areas Helping build and evolve financial operations across areas of the business Developing go-to-market strategy for B2B technology or AI-driven products Conducting voice of customer research and market demand analysis to inform growth strategy for technology companies Building and scaling systems or functions for an organization (e.g., talent, finance, operations) Conducting interviews across stakeholder groups of technical and non-technical backgrounds Work Site: 36 W 25th Street, Floor 16, New York, NY 10010 Compensation: $140k-$160k Salary Benefits Top of the line health, dental and vision insurance, with 100% premium covered 401k matching Free lunch in office Monthly team dinner (we have a lot of foodies) for each office Commuter benefits