July 9, 2026

Low Voltage Operations Manager

Mid

90,000 - 120,000 USD

Scranton, PA

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!

Wachter is currently accepting resumes for a Low Voltage Operations Manager in the Scranton PA area.

The Low Voltage Operations Manager is responsible for organizing and coordinating office operations and procedures in order to ensure effectiveness and efficiency. Ideal candidate will have 3-5 years combined experience (Field, Project Management, Sales) in the local Structured Cabling/Technology market, along with extensive local business contacts and relationships.

We seek self-motivated and reliable candidates who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.

Benefits Package

  • Company Paid Medical, Dental, Prescription & Vision Benefits
  • Life, AD&D, and LTD insurance
  • Paid Vacation and Holidays
  • Company-Matched 401K and IRA Retirement Savings

Sales / Business Development

  • Have a database of potential local customers.
  • Build relationships with the local manufacturers and distributors.
  • Have a business development background and the ability to on-board new business.
  • Able to grow your business year over year.
  • Knowledge of the local chamber of commerce and business associations.
  • Well connected within the community.

Operations

  • Lead, coach, and manage PM team and technicians.
  • Manage warehouse inventory, tools, and fleet vehicles.
  • Assist in hiring process of field and office resources.
  • Employee training, coaching, and annual evaluations.
  • Oversee process of time-sheets and expense report submittals and approvals.
  • Adhere to all required project safety requirements as set forth by Wachter and OSHA and ensure that managers and technicians are abiding as well.
  • Maintain Wachter's high standard of quality and professionalism with regards to workmanship, customer relations, coworkers, behavior and appearance.
  • Manage/approve vendor invoices through internal workflow process.
  • Work closely with other offices/ Pre-con/Solutions Design Team on project costing for bids, approvals for vendor agreements, etc.
  • P&L Responsibilities including monthly forecasting and explanation of financials in monthly meeting, meeting profit quotas, and assisting in accounts receivable collection duties as needed.
  • Assist with PM, Service Delivery and Quality Control issues.
  • Thorough knowledge of all Project Management Duties.

Job Requirements

  • College education / degree highly desirable (minimum HS Diploma or GED required).
  • Highly proficient with use of personal computer, including email, spreadsheets and database Microsoft Office programs.
  • Excellent written and verbal communications skills.
  • Strong attention to detail, organizational and follow-up skills.
  • Strong General and Project Management skills and experience.
  • Excellent new business development skills.
  • Expert Knowledge of PM and QM processes.

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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This fully on-site position requires strong leadership, scheduling expertise, and proficiency with operational platforms such as CentralReach and Google Workspace. 🗂️ Requirements: 2+ years experience in operations, scheduling, or team management, Leadership or supervisory experience, Experience managing schedules and staffing coordination, Proficiency with Google Workspace or similar software, Proficiency with scheduling or operational systems (CentralReach preferred), Ability to maintain accurate data and documentation, Knowledge of HIPAA and compliance standards, Bachelor’s degree in business, healthcare, psychology, education, or related field preferred, Ability to work fully on-site Monday–Friday, 40 hours per week 📃 Skills: CentralReach, GoogleWorkspace, Scheduling, WorkforcePlanning, DataTracking, Reporting, Payroll, Billing, Timekeeping, HIPAA 🏢 Description: The Operations Manager is responsible for overseeing the daily operations of the Bardstown Area while managing all regional scheduling functions. This role ensures the center operates efficiently, maintains compliance standards, and delivers a high-quality experience for both staff and families. This position serves as a cross-functional operational leader supporting clinical, recruiting, and leadership teams. The role is responsible for aligning staffing, scheduling, and operational processes to support strong performance, minimize service disruption, and drive key business metrics. This role may evolve over time based on business needs and may support additional operational initiatives as assigned. Quick Facts Pay Rate: $50,000—$55,000 USD Fully on-site role, Monday–Friday, 40 hours per week Hours typically range from 8:00 AM to 7:00 PM; flexibility required based on operational needs Primary Functions Include: Center Operations (COS) - Oversee daily operations of the center, ensuring a safe, organized, and high-quality environment - Serve as the primary point of contact for families for non-clinical needs and general communication - Maintain facility operations including supplies, vendor coordination, and overall center upkeep - Ensure compliance with safety protocols, building procedures, and authorized access requirements - Support intake logistics, including assessment scheduling and onboarding coordination Scheduling & Learner Coordination - Own all regional scheduling, including building and maintaining staff and learner schedules - Manage real-time scheduling adjustments including callouts, cancellations, and reroutes - Support schedule optimization by coordinating make-ups and minimizing lost hours - Develop schedule proposals and support alignment between staff availability and learner needs - Partner with clinical and recruiting teams to ensure timely staffing and learner placement - Monitor scheduling trends and proactively address gaps and cancellation impact Staff Supervision & Support - Supervise BTs, RBTs, and center-based staff across onboarding, development, and retention - Monitor staff attendance, availability, and time-off requests - Support coverage planning and resolution of staffing gaps - Partner with clinical leadership on staff performance and training coordination - Promote a positive team environment focused on accountability and engagement Administrative & Operational Support - Maintain accurate and up-to-date data within CentralReach and other operational systems - Support payroll, billing, timekeeping, and documentation processes to ensure accuracy and compliance - Assist with onboarding and offboarding coordination and employee documentation - Manage center-related expenses, supplies, and purchasing needs - Ensure compliance with company policies and applicable labor laws Operational Performance & KPI Management - Monitor key performance metrics, including utilization, cancellations, and scheduling efficiency - Track and follow up on scheduling gaps, unconverted appointments, and lost service hours - Maintain scheduling tools, trackers, and reporting systems to support operations - Identify and implement process improvements to increase efficiency and performance Data Tracking & Reporting - Track and report on staffing needs, scheduling gaps, and utilization trends - Monitor intake pipeline and learner launch progress - Prepare and maintain operational reports to support leadership decision-making Collaboration & Communication - Serve as the primary scheduling and operations point of contact for the region - Manage and respond to the scheduling inbox in a timely and professional manner - Partner with clinical, recruiting, HR, and leadership teams to align staffing and operations - Participate in leadership meetings and support execution of operational priorities New Learner & Growth Support - Coordinate initial schedules for new learners in alignment with staffing and scheduling expectations - Partner with recruiting to support timely staffing for new cases - Support center growth initiatives, tours, and operational readiness - Assist with planning and support for new center launches as needed Qualifications Skills/Abilities - Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment - Excellent communication skills – in person, by phone, and in writing - Strong interpersonal and leadership skills with the ability to supervise and support team members - Ability to problem-solve quickly and make sound operational decisions - Strong attention to detail and ability to maintain accurate data and documentation - Ability to manage scheduling complexities and adapt to real-time operational changes - Ability to act with professionalism, accountability, and sound judgment - Proficient with Google Workspace or related software - Proficiency with or the ability to quickly learn scheduling and operational systems (CentralReach preferred) - Knowledge of HIPAA and operational compliance standards preferred Education & Experience Requirements - Bachelor's degree in business, healthcare, psychology, education, or related field preferred - 2+ years of experience in operations, scheduling, or team management (ABA or healthcare preferred) - Leadership or supervisory experience required - Experience managing schedules, staffing coordination, or workforce planning strongly preferred - Experience with CentralReach or similar systems a plus - Strong organizational and time management skills with the ability to manage competing priorities - Excellent communication and interpersonal skills - Ability to handle sensitive or confidential information with discretion Physical Requirements - The ability to sit and stand for extended periods throughout the workday - The ability to walk and move throughout the center environment as needed - The ability to lift at least 25 lbs - The ability to operate a computer and office equipment consistently throughout the workday

Technology

ALTER GPU CENTER

Site Operations Manager

Senior

Remote

Lodz, Poland

🏢 Summary: Leadership role responsible for managing day-to-day operations of a high-density data center supporting GPU-based AI workloads. The position oversees critical facility infrastructure including power, cooling, hardware operations, and site reliability to ensure high availability and minimal downtime. It combines operational team management with ownership of maintenance, incident response, and infrastructure performance. 🗂️ Requirements: 8+ years in data center operations or critical facilities, 4+ years in people management or supervisory role, Experience managing mission-critical high-availability environments, Strong knowledge of data center electrical and mechanical infrastructure, Experience with power, backup, and cooling systems, Experience managing 24/7 shift-based teams, Experience with preventive and corrective maintenance programs, Familiarity with DCIM and BMS tools, Experience leading incident response and root cause analysis, Ability to coordinate cross-functional infrastructure operations, English proficiency (communicative level) 📃 Skills: DCIM, BMS, UPS, Generators, PDU, HVAC, Cooling, Networking, GPU, NVIDIA, HPC, PUE, WUE, Monitoring, FireSuppression, Electrical, Mechanical 🏢 Description: About the role We are looking for a Site Operations Manager to lead the day-to-day operations of a high-density data center environment supporting GPU infrastructure for AI workloads. This role combines operational leadership with ownership of critical facility infrastructure, including power, cooling, hardware operations, and site reliability. You will be responsible for managing on-site teams, maintaining operational continuity, and ensuring the data center runs safely, efficiently, and with minimal downtime. Responsibilities Lead, mentor, and manage a 24/7 site operations team, including facilities technicians, operations engineers, and support staff Oversee day-to-day site operations and ensure high availability of critical infrastructure, including power, cooling, networking, and hardware environments Manage preventive and corrective maintenance programs for electrical and mechanical systems, including UPS, generators, PDUs, cooling systems, fire suppression, and building management systems Monitor and improve operational metrics such as PUE, WUE, energy consumption , and overall site efficiency Lead incident response, emergency procedures, root cause analysis, and post-incident improvement activities related to facility operations Work closely with DevOps/SRE, Networking, and AI/ML teams to support hardware deployments, maintenance windows, and infrastructure growth Manage relationships with external vendors and contractors, including service delivery, SLAs, spare parts availability, and on-site execution Ensure compliance with safety standards, environmental regulations, internal procedures, and security requirements Manage the site operations budget, control operating costs, and identify opportunities to improve processes, automation, and monitoring Support data center commissioning, infrastructure upgrades, and expansion projects as the organization grows Requirements 8+ years of experience in data center operations, critical facilities, or site operations management At least 4 years of experience in a people management or supervisory role Proven experience managing mission-critical environments with high availability requirements Strong technical knowledge of electrical and mechanical infrastructure used in data centers Experience with power systems, backup systems, cooling infrastructure, and facility maintenance processes Experience managing 24/7 shift-based teams and supporting on-call or incident response models Familiarity with DCIM, BMS , and real-time facility monitoring tools Ability to coordinate cross-functional operational work in a fast-paced production environment Good organizational, leadership, and communication skills English proficiency at least at a communicative level is required, as you will be working in an international team Nice to have Experience in AI infrastructure, GPU-focused data centers, HPC environments, or hyperscale facilities Experience with liquid cooling systems Familiarity with NVIDIA GPU hardware , high-performance networking, or AI infrastructure operating requirements Experience with high-density environments, including deployments above 50 kW per rack Certifications such as CDCP, CDCS, CMRP , or similar data center / facilities credentials Experience working with EPC contractors during construction, fit-out, or commissioning phases Higher education in Engineering, Facilities Management, or a related technical field What we offer Benefits package Opportunity to lead operations in a modern, high-performance data center environment Real impact on the reliability, efficiency, and operational standards of infrastructure supporting advanced AI workloads Collaboration with experienced teams across infrastructure, engineering, and operations A dynamic environment with room for ownership, process improvement, and professional growth