Branch Manager (Sales & Leadership)

🏢 Summary: Opportunity for a Recruiter to help establish a new branch in Tucson by building client relationships, sourcing candidates, and driving staffing solutions. The role combines sales, recruiting, client management, and candidate support with local travel and bonus opportunities. Includes comprehensive benefits, paid time off, and retirement matching. 🗂️ Requirements: 2+ years in a client-facing role, 2+ years meeting monthly quotas or sales goals, Ability to resolve customer and employee issues effectively, Experience with outbound sales calls, Ability to build and maintain client relationships, Ability to travel locally to client sites 📃 Skills: Recruiting, Sales, Staffing, Payroll, CRM, Sourcing, Interviewing 🏢 Description: Ready to build something from the ground up? As we open our newest branch in Tucson, we're looking for a Recruiter who thrives on creating relationships, driving business growth, and making a positive impact in the community. This is a unique opportunity to help establish our presence in the market while connecting local businesses with exceptional talent. About the Role In this role, you'll make daily sales calls to local businesses, visit clients onsite, collaborate with hiring managers to strategize staffing solutions, conduct candidate interviews, and provide mentorship and guidance to jobseekers. Unlike technical recruiting roles, you'll spend a large portion of your day talking on the phone and emailing clients and candidates. You will: - Identify quality candidates to fill open positions. - Make outbound calls to set meetings with prospective clients. - Provide coaching, mentoring, and payroll management for placed candidates. - Build and maintain relationships with potential and current clients. - Strategize and create service delivery plans. You have: - At least two years in a client-facing role. - At least two years of experience in a position that required meeting monthly quotas or sales goals. - Proven ability to resolve customer and employee issues creatively and effectively. Pay: $26.00 - $32.00 an hour + monthly bonus opportunities This role requires local travel to client sites. Benefits - Medical, Dental Vision - Life and Long-Term Disability Insurance - Employee Wellness Program - Pet Insurance - Commuter Benefits - Consumer Discount Program Membership - 401(K) Retirement Plan with Employer Match - 8 Paid Holidays - 15 days of Paid Time Off (PTO) the first year - 3 days of Paid Community Service Time (CTO) - 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks

🏢 Summary: Leadership-focused role supporting branch operations and driving client development within a staffing environment. The position involves building client relationships, managing accounts, mentoring recruiters, and overseeing service delivery to ensure successful direct-hire placements. Offers competitive salary, bonus opportunities, and comprehensive benefits. 🗂️ Requirements: Proven leadership experience, Strong account management skills, High level of customer service skills, Ability to motivate and influence team members, Strong decision-making skills, Strong problem-solving skills 📃 Skills: Leadership, AccountManagement, CustomerService, Recruiting, Operations, DecisionMaking, ProblemSolving 🏢 Description: About the Position: In this role, you'll strategically build a client base through consistent outreach, visit clients onsite, collaborate with hiring managers to design staffing solutions, conduct candidate interviews, and provide mentorship and guidance to jobseekers as well as internal staff members. You'll build trust and rapport with key decision-makers while managing accounts, developing and implementing service delivery plans, and overseeing the development of the branch team. You Will: - Work with clients and job-seekers on high-level direct-hire opportunities - Support the Branch Manager in daily operations - Assist Recruiters with technique and guidance on challenging recruiting needs - Train and develop internal staff to build branch strength You Have: - Proven track record of success in a leadership role - High level of customer service and account management skills - Ability to motivate and influence internal staff - Strong decision-making and problem-solving skills Previous experience in recruiting is not required; training and tools will be provided. Candidates should demonstrate leadership capabilities and the ability to manage and develop a high-performing team. Pay: Target salary range for this role is $77,295 - $82,000 plus monthly bonus opportunities. The full salary range for the role is $77,295 - $86,200. Benefits: - Medical, Dental, Vision - Life and Long-Term Disability Insurance - Employee Wellness Program - Pet Insurance - Commuter Benefits - Consumer Discount Program Membership - 401(K) Retirement Plan with Employer Match - 8 Paid Holidays - 15 days of Paid Time Off (PTO) the first year - 3 days of Paid Community Service Time (CTO) - 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks

🏢 Summary: Client-facing staffing and sales role focused on developing local business relationships, generating new clients, and matching candidates to open positions while managing ongoing support and payroll for placements. The position combines outbound sales activity, recruitment, and account management in an in-office environment with performance-based bonuses. Ideal for candidates with proven quota-driven sales experience and strong problem-solving abilities. 🗂️ Requirements: Minimum 2 years in a client-facing role, Minimum 2 years meeting monthly quotas or sales goals, Experience resolving customer and employee issues effectively, Ability to conduct outbound sales calls and client meetings, Ability to interview and evaluate candidates 📃 Skills: Sales, Recruiting, Staffing, CRM, Payroll, OutboundCalling, ClientManagement, Interviewing 🏢 Description: About the Role In this role, you'll make daily sales calls to local businesses, visit clients onsite, collaborate with hiring managers to strategize staffing solutions, conduct candidate interviews, and provide mentorship and guidance to jobseekers. Unlike technical recruiting roles, you'll spend a large portion of your day talking on the phone and emailing clients and candidates. You will: - Identify quality candidates to fill open positions. - Make outbound calls to set meetings with prospective clients. - Provide coaching, mentoring, and payroll management for placed candidates. - Build and maintain relationships with potential and current clients. - Strategize and create service delivery plans. You have: - At least two years in a client-facing role. - At least two years of experience in a position that required meeting monthly quotas or sales goals. - Proven ability to resolve customer and employee issues creatively and effectively. Pay: $26.00 - $33.00 + monthly bonus opportunity Benefits - Medical, Dental, Vision - Life and Long-Term Disability Insurance - Employee Wellness Program - Pet Insurance - Commuter Benefits - Consumer Discount Program Membership - 401(K) Retirement Plan with Employer Match - 8 Paid Holidays - 15 days of Paid Time Off (PTO) the first year - 3 days of Paid Community Service Time (CTO) - 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks

🏢 Summary: Branch Manager role leading recruiting, sales, and client relationship strategies in a staffing environment. The position focuses on team leadership, business growth, operational oversight, and client management in an in-office Beaverton setting with bonus opportunities and comprehensive benefits. 🗂️ Requirements: Leadership experience in a sales-driven environment, Strategic thinking and business planning skills, Decision-making and problem-solving abilities, Communication and delegation skills, Ability to develop recruiting and sales strategies, Experience managing client relationships, Ability to conduct coaching, training, and performance reviews 📃 Skills: Recruiting, Sales, Coaching, Leadership, Delegation, Strategy, Staffing, CRM 🏢 Description: About this position: If you're a proven leader who thrives on developing people, building client relationships, and driving business growth, this could be the opportunity you've been looking for. As a Branch Manager in our Beaverton office, you'll lead a high-performing team, shape recruiting and sales strategies, and play a key role in the success of your branch. No recruiting experience? That's okay. We're looking for someone with strong leadership experience, a strategic mindset, and the ability to inspire others to achieve outstanding results. Every day brings a new challenge, from coaching your team and partnering with clients to identifying new business opportunities and solving complex staffing needs. If you enjoy leading from the front, making decisions, and helping others succeed, you'll fit right in. You will: - Develop and execute recruiting strategies for clients - Conduct performance reviews, training, and coaching for team members - Conduct client quality control visits and solve operational challenges - Plan and delegate order fulfillment and recruiting - Hold quarterly business reviews and manage strategic client interactions - Create and execute sales strategies, hold sales meetings, and conduct pipeline sales calls - Make outbound calls to set meetings with prospective clients You have: - Extensive experience in leadership role in a sales-driven environment - A strategic mindset and ability to focus on the bigger picture - Exemplary decision-making and problem-solving skills - Strong level of communication and effective delegation skills Pay: Target salary range for this role is $93,900 - $110,000 plus monthly bonus opportunities. The full salary range for the role is $93,900 - $122,000. This is an in-office role with some travel to local client sites. Benefits: - Medical, Dental Vision - Life and Long-Term Disability Insurance - Employee Wellness Program - Pet Insurance - Commuter Benefits - Consumer Discount Program Membership - 401(K) Retirement Plan with Employer Match - 8 Paid Holidays - 15 days of Paid Time Off (PTO) the first year - 3 days of Paid Community Service Time (CTO) - 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks

🏢 Summary: Senior-level Paid Search role leading enterprise strategy and execution across large-scale media investments, acting as a strategic partner to clients and overseeing complex campaign structures. The position combines hands-on platform management with team leadership, driving optimization, automation, and innovation across Google Ads, SA360, and Microsoft Ads. Offers a remote-first setup, competitive salary, performance bonus, and comprehensive benefits. 🗂️ Requirements: 6+ years managing enterprise-level paid search programs, Minimum 2 years of staff management experience, Experience managing large-scale paid search investments and complex account structures, Experience in SaaS, fintech, HR/payroll, SMB platform, or similar performance marketing environments, Deep expertise in Google Ads and Microsoft Ads, Experience with campaign architecture, automation, audience targeting, bidding frameworks, and feed management, Experience using GA4 and enterprise analytics platforms, Ability to manage multiple products, campaigns, and business objectives simultaneously 📃 Skills: GoogleAds, MicrosoftAds, SA360, GA4, Automation, AudienceTargeting, Bidding, FeedManagement, Analytics, Forecasting, Budgeting, Optimization 🏢 Description: The Role Benefits - Remote-first culture - Unlimited PTO - Extended Holiday break (Winter) - Flexible schedules - Work from anywhere options* - 100% paid parental leave - 401(k) matching - Medical, Dental, Vision, Life, Pet Insurance - Sponsored life insurance - Short Term Disability insurance and additional voluntary insurance - Annual Class Pass credits and more! Compensation The anticipated annual salary for this role will range from $110,000 - $150,000, based on consideration of a wide array of factors unique to each candidate, including skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package will include the benefits listed above and an annual performance bonus. This role has an associated annual target bonus component which is paid out based on Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible. *This position may be performed remotely in most states within the US, with some exclusions. You Will Be - Serving as a senior strategic partner and embedded extension of the client’s marketing organization, leading paid search strategy, performance management, and executive-level business planning across a $100M+ multi-product media investment - Operating as both a strategist and hands-on practitioner by driving campaign architecture, optimization, execution oversight, and innovation initiatives to ensure operational excellence and measurable business impact - Managing highly complex enterprise account structures across SA360, Google Ads, Microsoft Ads, and other relevant paid search platforms - Balancing multiple stakeholder groups, competing business priorities, and evolving growth objectives within a sophisticated enterprise ecosystem - Driving strategic planning, forecasting, budgeting, testing roadmaps, and performance optimization initiatives aligned to client growth goals and broader business objectives - Translating complex performance trends and business insights into clear, executive-level recommendations and action plans for senior client stakeholders - Partnering closely with Client Strategy, Analytics, Strategy, Creative, and channel leadership teams to ensure integrated marketing alignment and operational excellence - Identifying opportunities for innovation, growth, process improvement, and operational scalability across the engagement - Leading, developing, mentoring, and supporting a team of four Paid Search Specialists through coaching, career development, quality assurance, prioritization, and performance management - Providing strong oversight of campaign execution, QA processes, account health, and delivery standards to ensure flawless execution across the business - Driving innovation and thought leadership across enterprise paid search strategy, automation, audience targeting, measurement, and optimization initiatives - Managing and escalating critical client or account issues appropriately while maintaining strong trust and partnership with senior stakeholders - Staying at the forefront of emerging trends, platform changes, AI-driven search developments, and evolving enterprise paid media strategies You Must Have - 6+ years of experience managing enterprise-level paid search programs within agency and/or client-side environments - Minimum of 2 years prior staff management experience with demonstrated success in developing, mentoring, and leading high-performing team members - Proven success in managing large-scale paid search investments and highly complex account structures across enterprise organizations - Experience supporting sophisticated SaaS, fintech, HR/payroll, SMB platform, or similarly complex performance marketing businesses - Deep expertise across Google Ads, Microsoft Ads, campaign architecture, automation strategies, audience targeting, bidding frameworks, feed management, and enterprise-scale optimization - Strong analytical and problem-solving skills with experience leveraging performance data, GA4, and enterprise analytics platforms to drive strategic decision-making and optimization opportunities - Excellent oral, written, and interpersonal communication skills with the ability to build trust and influence across teams and stakeholders - Ability to operate effectively within fast-paced, highly visible enterprise environments while managing complex stakeholder relationships and competing business priorities - Experience leading large-scale paid search engagements across multiple products, campaigns, audiences, and business objectives simultaneously - Strong track record driving operational rigor, process improvement, and strategic recommendations through data-driven insights and executive-level client communication This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

🏢 Summary: Leadership role responsible for managing branch operations, driving business growth, developing high-performing teams, and ensuring exceptional customer experience. The position includes operational oversight, performance management, and collaboration with regional leadership while offering competitive compensation, benefits, and career growth opportunities. 🗂️ Requirements: Experience leading a branch, business unit, or multi-functional team, Strong business, operational, and people leadership experience, Valid driver's license, Ability to meet company driving requirements, Valid government-issued identification for international travel, Ability to work in a fast-paced, results-driven environment, Experience using business metrics and data for decision-making 📃 Skills: Leadership, Operations, Management, Sales, CustomerService, Inventory, Compliance, Analytics 🏢 Description: Lead a Business. Build a Team. Drive Results. Are you the type of leader who sees opportunity where others see obstacles? Do you enjoy building high-performing teams, creating accountability, improving operations, and delivering an exceptional customer experience? At Bath Fitter, our Branch Leaders don't just manage a location—they lead a business. You'll have the autonomy to drive growth, develop talent, optimize performance, and make a lasting impact on your team, customers, and community. What's In It For You? - Competitive salary + performance bonus - Company vehicle, gas card, laptop, and cell phone - 100% paid Medical and Vision coverage for you and your family - Dental, 401(k), Profit Sharing, PTO, and Paid Holidays - Career growth opportunities and leadership development programs - The opportunity to lead your own business with the support of an industry leader What You'll Do - Build, coach, and develop a high-performing sales, installation, and administrative team - Drive branch growth, profitability, and operational performance - Create accountability through clear goals, expectations, and follow-through - Deliver an exceptional customer experience from first contact through installation - Lead change, solve problems, and continuously improve processes - Collaborate with regional leadership to execute business strategies and growth initiatives - Monitor key business metrics and implement action plans to achieve results - Ensure operational excellence, safety compliance, and inventory controls - Foster a culture of teamwork, innovation, and continuous improvement We're Looking For Someone Who... - Builds and develops high-performing teams - Leads with accountability and integrity - Thrives in a fast-paced, results-driven environment - Balances customer experience with business performance - Uses data and business insights to make decisions - Communicates effectively and builds strong relationships - Embraces change and drives continuous improvement - Demonstrates self-awareness and a commitment to personal growth - Thinks like an owner and leads with a long-term mindset Qualifications - Experience leading a branch, business unit, or multi-functional team - Strong business, operational, and people leadership experience - Valid driver's license and ability to meet company driving requirements - International travel is required. Employees must maintain valid government-issued identification for travel purposes (e.g., Real ID or passport). This posting reflects a current, active opening that we are recruiting to fill. We use AI-enabled tools to support the interview process, including recording and summarizing interviews, and AI is not used to make hiring or selection decisions. At Bath Fitter's corporate locations, we are dedicated to cultivating an inclusive environment for everyone. We uphold a strong commitment to providing fair, equitable, and accessible opportunities for all current and potential employees. Should you require accommodations during the application process, they can be arranged by request. Bath Fitter thanks all candidates for their interest; however, only those selected to continue in the process will be contacted in person. $85,000 - $90,000 / year

🏢 Summary: Leadership role managing end-to-end talent acquisition operations across field and corporate hiring nationwide, with ownership of recruiting processes, ATS administration, sourcing strategy, analytics, and recruiter team performance. The role focuses on optimizing hiring metrics, managing recruiting budgets and vendor ROI, and delivering a high-quality candidate experience in a high-growth environment. 🗂️ Requirements: 5+ years of full-cycle recruiting experience, 2+ years leading or mentoring a talent acquisition team, Hands-on Greenhouse system administration experience, Experience managing high-volume and corporate recruiting simultaneously, Experience building recruiting dashboards and reporting metrics, Experience managing recruiting budgets or vendor spend, Ability to present recruiting data to senior leadership, Strong communication and stakeholder management skills 📃 Skills: Greenhouse, ATS, Indeed, Recruiting, Sourcing, Dashboarding, Reporting, Analytics, ROI, P&L 🏢 Description: About Us Vertex Service Partners is a home improvement services company focused on residential roofing and other exterior services across the United States. Backed by Alpine Investors, a top-decile private equity fund with $4.0 billion of committed capital, Vertex is building a best-in-class national platform. Our company is built on our core values—servant leadership, unwavering character, a growth mindset, persistence, empowerment, pace, and fun—and guided by three pillars: being the Employer of Choice, Partner of Choice, and Contractor of Choice. We offer transformative support in operations, marketing, training, talent, finance, and technology, all while preserving the autonomy of local brands.Position Summary The Talent Acquisition Manager will lead Vertex's recruiting team and own our end-to-end hiring function across field and corporate roles nationwide. This is a high-impact leadership role for someone who is equally comfortable building process, coaching recruiters in high volume positions, presenting data to senior leadership, and rolling up their sleeves on hard-to-fill searches. You will be responsible for time-to-fill performance, team engagement, source spend optimization, and the quality of every candidate experience we deliver. Key Responsibilities Process Design & ATS Ownership: Build and maintain Greenhouse as Vertex's system of record — including pipeline stages, job templates, scorecards, integrations, and reporting. Ensure data accuracy and team hygiene standards that enable clean reporting and real-time visibility into recruiting activity. Team Leadership & Accountability: Lead, coach, and develop a team of recruiters across two distinct hiring motions: high-volume partner-based field recruiting and longer-cycle corporate and professional search. Set clear performance standards, deliver direct feedback, and invest in individual career development. Data-Driven Decision Making: Own the weekly and monthly TA dashboard — pipeline health, funnel conversion, time-to-fill, source ROI, and recruiter-level performance. Use data to drive real decisions: when to accelerate, when to pause, and when to escalate. Sourcing & Budget Optimization: Actively manage Indeed sponsorship ROI (adjusting bids, pausing underperformers, reallocating to high-ROI roles). Pilot and measure creative sourcing channels — referral programs, trade associations, community networks, and niche boards. No spend continues without measurable justification. Partner Recruiting Calendar: Own the high-volume partner recruiting calendar across all regions. Ensure recruiter capacity, pipeline readiness, and job posting activation are aligned to each partner start date; flag risks to fill targets with enough lead time to course-correct. Senior Stakeholder Partnership: Participate in monthly TA reviews presenting pipeline KPIs, P&L, and vendor spend to the VP of People, President, and FP&A. Surface proactive insights on hiring health and make recommendations with data behind them. Candidate Experience: Partner with field HR and operations teams to ensure a consistent, high-quality candidate experience. Own the handoff from offer acceptance to onboarding and close feedback loops that improve both sourcing quality and retention outcomes. Key Outcomes ≤ 60-day time to fill for standard VPS roles (job approval to offer acceptance); ≤ 90 days for leadership roles 85%+ offer acceptance rate (excluding background check failures) Team eNPS of 70+ and Hiring Manager NPS of 70+ Real-time visibility into open req pipeline, funnel conversion rates, and recruiter capacity at all times All Indeed sponsorship and vendor spend actively managed with measurable ROI justification Qualifications & Characteristics Required: 5+ years of full-cycle recruiting experience, including 2+ years leading or mentoring a TA team Hands-on Greenhouse experience as a system owner — not just a user. You've built templates, configured stages, set up scorecards, and held a team accountable to hygiene standards Demonstrated success running both high-volume recruiting and professional corporate search simultaneously. Track record of building and presenting recruiting dashboards (pipeline health, funnel conversion, source ROI) and using them to make real decisions Experience owning or managing a recruiting budget, Indeed sponsorship, or vendor spend with accountability for ROI Strong direct communication skills — you give timely, honest feedback to your team and are direct with hiring managers when something isn't working Preferred: Experience in a PE-backed, high-growth, or multi-site services environment Familiarity with field/trades recruiting (roofing, construction, home services, or similar) Experience presenting to executive leadership or participating in monthly P&L reviews Compensation & Benefits Disclosure Compensation for this role may be provided as hourly pay, salary, commission, piece-rate, bonuses, incentives, or a combination of these methods, depending on the position. The "Estimate of Total Expected Annual Earnings" listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. Actual earnings may vary. Where required by law, we also provide a general description of benefits and other forms of compensation offered, which may include health insurance, retirement plans, paid time off, and other employee programs.Estimate of total expected annual earnings: $140,000—$150,000 USDBenefits: Full-time employees are eligible to participate in the following benefits: Health, Dental, and Vision Insurance 401(k) with company match Company sponsored Life and AD&D coverage Paid Time Off Opportunities for growth and on-the-job training Why Join Us? Build Something Big – Shape processes for a rapidly growing organization. Growth-Oriented Culture – Work in a dynamic, people-first environment. Make an Impact Across Regions – Partner with business leaders to drive meaningful change. Apply Today!Vertex Service Partners is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Applicant Privacy Policy

🏢 Summary: Hands-on Sales Manager role leading BDR and AE teams in a fast-growing automotive SaaS environment, owning the full sales funnel from pipeline generation to revenue conversion. The position focuses on data-driven coaching, AI-enabled sales workflows, and building a high-performance culture. Success is measured by rooftops added, MRR growth, and team development. 🗂️ Requirements: 3–5+ years B2B SaaS sales experience, 2+ years in sales management role, Experience managing BDRs and/or AEs, Ability to own full sales funnel, Data-driven sales coaching experience, Experience tracking conversion and activity metrics, Strong forecasting and pipeline management skills, Experience building sales processes and playbooks, Familiarity with AI tools in sales workflows, Strong communication and feedback skills 📃 Skills: SaaS, B2B, CRM, AI, HubSpot, Nooks, Forecasting, Pipeline, Prospecting, ColdCalling, Coaching, Analytics 🏢 Description: About The Role Steer is building one of the fastest-growing GTM engines in automotive SaaS and is seeking a Manager of Sales to lead from the front. This is a high-impact leadership role at the intersection of pipeline generation and revenue conversion, owning both the BDR and AE motion or coming in strong on one side with readiness to master both. This is a hands-on role involving call listening, real-time coaching, running blitzes, and building a high-performing team. Success is measured by rooftops added, MRR growth, and the development and success of sales representatives. The role is hybrid, 3 days per week in the Waltham, MA office, and reports to the Head of Sales. You Will: - Lead & Develop the Team: Hire, onboard, and develop BDR and AE talent. Build a culture of accountability, learning, and performance. Create clear progression paths from BDR to AE. - Coach With Data: Use activity metrics, conversion rates, connect rates, and pipeline data to identify improvement areas. Run call reviews, role-plays, and live coaching sessions. - Own the Full Funnel: Partner with BDRs on prospecting quality and handoffs, and with AEs on demo execution and close rates. Connect top-of-funnel activity to revenue outcomes. - Build & Maintain the Playbook: Develop and update the Sales Playbook covering prospecting, cold calling, objection handling, and closing. - Use AI Tools: Integrate AI into workflows for call intelligence, outreach personalization, pipeline forecasting, and coaching. - Operate Strategically: Align with Marketing, RevOps, and Sales Leadership. Deliver accurate forecasts and performance data. Own monthly and quarterly pipeline targets. You Have: Must Have - 3–5+ years in B2B SaaS sales, with at least 2+ years in sales management - Experience managing BDRs, AEs, or both - Player-coach mentality - Data-driven coaching approach - Strong communication skills - Comfort building processes in ambiguous environments - Familiarity with or interest in AI tools in sales workflows Nice to Have - Experience in automotive, SMB, or blue-collar verticals - Track record of promoting BDRs into closing roles - Experience with high-velocity, short-cycle sales cycles (2–3 days) - Familiarity with HubSpot and Nooks Interview Process - Initial Screen (Lead Recruiter) - Hiring Manager Interview - Presentation - Direct Report Interview - Career Journey/Problem Solving Exercise - Reference Checks - Wonderlic Assessment We Offer - Medical, Dental and Vision insurance within 30 days - 100% employer-paid medical insurance - Equity package - Flexible PTO with 15 days minimum - Generous Parental Leave - FSA and HSA options - 401(k) - Learning Stipend - WFH Equipment - Opportunity to work with the latest technology - Collaborative, high ownership culture - Opportunities for development and career growth

🏢 Summary: The Loan Counselor manages mobile home mortgage accounts from early-stage delinquency through resolution, handling borrower outreach, repayment negotiations, and loss mitigation. The role involves working with GSE, FHA, VA, Freddie Mac, and Conventional loans while ensuring compliance with federal and investor guidelines. This position offers remote work options, competitive hourly pay with bonus potential, and comprehensive benefits. 🗂️ Requirements: High school diploma or equivalent, 1–3 years of mortgage collections or servicing experience, Working knowledge of GSE, FHA, VA, and Conventional loan programs, Experience handling delinquent mortgage accounts, Ability to evaluate and process loss mitigation options, Proficiency with mortgage servicing systems, Proficiency with Microsoft Office, Knowledge of FDCPA, CFPB, RESPA regulations 📃 Skills: MortgageServicing, Collections, LossMitigation, GSE, FHA, VA, FreddieMac, ConventionalLoans, FDCPA, CFPB, RESPA, MicrosoftOffice 🏢 Description: Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities What you'll do at Cascade: Serve the American Dream Through Attainable Home Ownership. Top hourly pay! Starting at $22/Hour+ and up to $750/month in bonus! Full desktop equipment provided! Industry leading company with great culture and A+ BBB Ranking! *Remote, Chandler, AZ* *Remote, Rapid City, SD* *Remote, Knoxville, TN* Summary: The Loan Counselor is responsible for managing mobile home mortgage accounts from early-stage delinquency through resolution ("cradle to grave"). This role focuses on borrower outreach, payment collection, counseling, and loss mitigation when repayment is not immediately achievable. The Loan Counselor works GSE, FHA, VA, Freddie Mac, and Conventional loans and ensures compliance with all federal, state, investor, and company guidelines. Key Responsibilities Manage a portfolio of mobile home mortgage loans across all stages of delinquency Perform outbound and inbound borrower contact to resolve delinquent accounts Analyze borrower financial situations and provide counseling on available options Negotiate repayment plans and resolve delinquencies through full reinstatement Evaluate eligibility for loss mitigation options, including forbearance, repayment plans, and loan modifications Initiate and track loss mitigation workflows in compliance with investor guidelines Maintain accurate and detailed servicing notes in the loan servicing system Ensure compliance with FDCPA, CFPB, RESPA, and investor requirements Collaborate with internal departments such as Loss Mitigation, Customer Service, Bankruptcy, and Foreclosure as needed Meet or exceed individual and team performance metrics Qualifications High school diploma or equivalent required; college coursework preferred 1–3 years of mortgage collections or servicing experience, including mobile homes preferred Working knowledge of GSE, FHA, VA, and Conventional loan programs Strong negotiation, communication, and customer service skills Ability to handle sensitive financial conversations with empathy and professionalism Proficient with mortgage servicing systems and Microsoft Office About Cascade & Our Culture: Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry. The Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S. Teamwork, Integrity, Excellence, and Service. We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference. Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.

🏢 Summary: The Loan Counselor manages mobile home mortgage accounts from early-stage delinquency through resolution, handling borrower outreach, collections, and loss mitigation. The role involves working with GSE, FHA, VA, Freddie Mac, and Conventional loans while ensuring compliance with federal and investor guidelines. This position offers competitive hourly pay with bonuses, full equipment, and comprehensive benefits, with remote work opportunities. 🗂️ Requirements: High school diploma or equivalent, 1–3 years mortgage collections or servicing experience, Knowledge of GSE, FHA, VA, Freddie Mac, and Conventional loan programs, Experience handling delinquent mortgage accounts, Proficiency with mortgage servicing systems, Proficiency with Microsoft Office, Knowledge of FDCPA, CFPB, and RESPA regulations 📃 Skills: GSE, FHA, VA, FreddieMac, Conventional, FDCPA, CFPB, RESPA, MicrosoftOffice, MortgageServicingSystems 🏢 Description: Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities What you'll do at Cascade: Serve the American Dream Through Attainable Home Ownership. Top hourly pay! Starting at $22/Hour+ and up to $750/month in bonus! Full desktop equipment provided! Industry leading company with great culture and A+ BBB Ranking! *Remote, Chandler, AZ* *Remote, Rapid City, SD* *Remote, Knoxville, TN* Summary: The Loan Counselor is responsible for managing mobile home mortgage accounts from early-stage delinquency through resolution ("cradle to grave"). This role focuses on borrower outreach, payment collection, counseling, and loss mitigation when repayment is not immediately achievable. The Loan Counselor works GSE, FHA, VA, Freddie Mac, and Conventional loans and ensures compliance with all federal, state, investor, and company guidelines. Key Responsibilities Manage a portfolio of mobile home mortgage loans across all stages of delinquency Perform outbound and inbound borrower contact to resolve delinquent accounts Analyze borrower financial situations and provide counseling on available options Negotiate repayment plans and resolve delinquencies through full reinstatement Evaluate eligibility for loss mitigation options, including forbearance, repayment plans, and loan modifications Initiate and track loss mitigation workflows in compliance with investor guidelines Maintain accurate and detailed servicing notes in the loan servicing system Ensure compliance with FDCPA, CFPB, RESPA, and investor requirements Collaborate with internal departments such as Loss Mitigation, Customer Service, Bankruptcy, and Foreclosure as needed Meet or exceed individual and team performance metrics Qualifications High school diploma or equivalent required; college coursework preferred 1–3 years of mortgage collections or servicing experience, including mobile homes preferred Working knowledge of GSE, FHA, VA, and Conventional loan programs Strong negotiation, communication, and customer service skills Ability to handle sensitive financial conversations with empathy and professionalism Proficient with mortgage servicing systems and Microsoft Office About Cascade & Our Culture: Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry. The Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S. Teamwork, Integrity, Excellence, and Service. We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference. Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.