Incident Response Manager (Req# 1337)

🏢 Summary: Senior operational role combining Incident Manager and Help Desk Manager responsibilities, owning the full Incident Management process and overseeing Level 1 support. The position focuses on escalation management, SLA adherence, service quality improvement, and implementation of best practices using ServiceNow. It includes governance, coordination with application support teams and AMS providers, and continuous process improvement. 🗂️ Requirements: Proven experience in incident management, Experience managing Level 1 support operations, Experience with incident escalation processes, Experience with ServiceNow or similar ITSM tools, Knowledge of SLA management, Process ownership and governance experience, Experience coordinating with application support teams, Ability to manage incident handling under pressure 📃 Skills: ServiceNow, ITIL, SLA, ITSM, IncidentManagement, HelpDesk, L1Support, L2Support, AMS 🏢 Description: This is a senior operational role combining Incident Manager and Help Desk Manager responsibilities. The person will act as the main point of ownership for Incident Management , including process definition, escalation handling, and service quality improvement. What we offer: B2B Contract Flexible rate 3 days in office Krakow, 2 days from home Main Responsibilities Act as Incident Manager and Help Desk Manager Manage and oversee Level 1 support , including: Handling and monitoring incoming incidents Ensuring proper escalation from L1 to Level 2 when required Coordinate incident resolution with: Application support teams AMS provider Own and manage the Incident Management process Serve as Process Owner , responsible for governance and continuous improvement Define and implement best practices using ServiceNow Ensure high-quality incident handling and SLA adherence Key Requirements Proven experience in incident management Strong leadership and management skills Excellent communication and collaboration abilities Experience with ServiceNow or similar Incident Management tools Knowledge of SLA management Ability to perform under pressure Nice to Have ITIL certification Experience with Level 2 support Knowledge of application support processes Previous experience with process improvement initiatives Other Details This role involves oversight responsibilities and budget management within the incident management domain. The position also supports organizational growth and includes participation in team expansion efforts.

🏢 Summary: IT Operations Specialist role focused on supporting production systems, ensuring stable and secure software releases, and handling incident management in collaboration with development and release teams. The position involves monitoring, troubleshooting, and maintaining microservices-based environments using modern DevOps and containerization technologies. 🗂️ Requirements: Experience with Docker, Experience with Kubernetes, Experience with CI/CD tools (Jenkins), Experience with GitHub or Bitbucket, Hands-on experience with Kafka, Basic knowledge of SQL, Knowledge of LDAP, Kerberos, JWT, Knowledge of OpenSSL and keytool, Understanding of HTTPS, Experience with Splunk, Experience with Prometheus, InfluxDB, or Grafana, Understanding of microservices architecture 📃 Skills: Docker, Kubernetes, Jenkins, GitHub, Bitbucket, Kafka, SQL, LDAP, Kerberos, JWT, OpenSSL, keytool, HTTPS, Splunk, Prometheus, InfluxDB, Grafana, Microservices, PostgreSQL 🏢 Description: Job Description: We are looking for an IT Operations Specialist to support the maintenance and delivery of systems in a production environment. The role involves close collaboration with development and release teams to ensure stable and secure system operations. Responsibilities: Supporting Release Management in delivering software to the production environment Monitoring, investigating, and resolving issues in production systems Handling incidents and performing root cause analysis (RCA) Acting as L2 support for incident management Requirements (must-have): Experience with Docker and Kubernetes Familiarity with CI/CD tools such as Jenkins Experience with code repositories: GitHub or Bitbucket Hands-on experience with Kafka Basic understanding of SQL Knowledge of authentication and authorization mechanisms (LDAP, Kerberos, JWT) Understanding of cryptography tools (OpenSSL, keytool) Knowledge of secure communication protocols (HTTPS) Experience with logging tools (Splunk) Familiarity with monitoring and alerting tools (Prometheus, InfluxDB, Grafana) Understanding of microservices architecture Good interpersonal and communication skills Nice to have: Experience with PostgreSQL What we offer: Opportunity to work with modern technologies Involvement in large-scale, impactful projects Professional growth and development opportunities Collaboration within an experienced and supportive team

🏢 Summary: The offer is for an IT Incident Manager in the KYC area, responsible for managing major IT incidents end-to-end in a complex environment with strong SLA focus. The role involves coordinating L2/L3 teams, leading bridge calls, ensuring stakeholder communication, and driving continuous improvement of incident management processes. It requires ownership of the full incident lifecycle, reporting, and adherence to ITIL practices. 🗂️ Requirements: Several years of experience in IT Service Management or Incident Management, Experience in complex IT environments, Solid understanding of IT infrastructure and applications, Experience working with L2/L3 support teams, Experience managing escalations, Experience managing incidents within SLA targets, Strong analytical skills in reporting and metrics, Knowledge of ITIL practices (Incident, Problem, Change Management), Experience with ITSM tools, Experience with monitoring systems, Very good English (written and spoken) 📃 Skills: ITIL, Jira, Confluence, BMCHelix, ITSM, SLA, KYC, Servers, Databases, Containers, Monitoring, Reporting, Analytics 🏢 Description: For our client from we are looking for IT Incident Manager - KYC area. RESPONSIBILITIES Manage major IT incidents end-to-end, ensuring quick resolution and minimal business impact (SLA-focused) Coordinate bridge calls and war rooms with technical and business teams Support L2/L3 teams and manage priorities and escalations Own the full incident lifecycle (triage, prioritization, communication, closure, documentation) Ensure clear and timely communication with stakeholders and management Monitor SLA compliance and proactively address risks Maintain accurate incident records, including root causes and follow-up actions Prepare and present incident reports, trends, and insights Lead post-incident reviews and track improvement actions Support continuous improvement of incident management processes REQUIREMENTS Several years of experience in IT Service Management / Incident Management in a complex environment Solid understanding of IT infrastructure and applications (servers, databases, containers, etc.) Experience working with L2/L3 teams and managing escalations Strong analytical skills (reporting, metrics, data analysis) Experience managing incidents within SLA targets Good knowledge of ITIL practices (Incident, Problem, Change Management) Experience with ITSM tools (e.g., Jira, Confluence, BMC Helix) and monitoring systems Very good English communication skills (written and spoken) NICE TO HAVE WHAT DO WE OFFER ON THIS PROJECT? Cooperation based on a B2B contract. Hybrid work from Warszawa, Gdańsk, Gdynia or Łódź. (x times a week in the office). The support of a dedicated mentor. In the relationship, we focus on direct communication. When you join speedapp, you will be put in touch with a dedicated mentor who will make sure that you enjoy working with us and with the client. Events and integration meetings, as well as participation in various initiatives, e.g., sports. Access to the benefits offering (medical care, life insurance, Multisport card). WHAT DOES THE RECRUITMENT PROCESS LOOK LIKE? Application: Apply and submit your CV. After the application review, the recruiter will contact selected candidates by phone. Screening: Have a conversation with a speedapp recruiter about your experience. Next steps: The speedapp recruiter will explain the recruitment process for the specific position. The speedapp recruiter will stay in touch with you throughout the entire process. ABOUT SPEEDAPP At speedapp, we believe that an organization is only as good as the people who make it up. We are a team of IT experts and other professionals working for our clients around the world (including Israel, Austria, USA). We go far beyond the HR category. We build IT teams and also help manage them. 👉 10 years of experience 👉 +100 clients worldwide +300 hires per year 💎 We have won the prestigious "Forbes Diamonds" award four times (2022, 2023, 2024, 2025). We are a member of the European Fast Growth Icons network and FinTech Poland. We are ranked 18th among the 100 fastest growing companies 2023 by Clutch. DO YOU HAVE ANY QUESTIONS? Contact the recruiter responsible for this process directly. Barbara Krawczyk Junior IT Delivery Consultant barbara.krawczyk@speedapp.pl +48 734 469 838

🏢 Summary: Technical SOC role combining operational cybersecurity with compliance and security standards management. The position focuses on SIEM/SOAR development, incident handling (L2/L3), vulnerability management, and ensuring compliance with ISO 27001, NIS2, and related regulations. It also includes internal audits, risk assessment, documentation, and cooperation with external institutions such as CSIRT. 🗂️ Requirements: Minimum 3 years experience in cybersecurity (SOC or security management), Valid cybersecurity certification (CISSP, GSEC, GCIH, SSCP), Practical experience with SIEM systems, Experience with vulnerability scanning tools, Experience in implementing or auditing ISO27001 or NIS2, Knowledge of network protocols, Knowledge of Windows and Linux systems, Experience in log analysis, Ability to create security procedures and documentation, Experience in conducting security trainings 📃 Skills: SIEM, SOAR, ISO27001, ISO22301, NIS2, RODO, CISSP, GSEC, GCIH, SSCP, Windows, Linux, VulnerabilityScanning, LogAnalysis, RiskAssessment, Auditing, CSIRT 🏢 Description: Poszukujemy specjalistki/y, która/który połączy kompetencje techniczne z zakresu Security Operations Center (SOC) z wiedzą o standardach bezpieczeństwa. Na tym stanowisku będziesz odpowiedzialna/y za wdrażanie i utrzymanie procedur bezpieczeństwa oraz zapewnianie zgodności z kluczowymi regulacjami. Twoje obowiązki: Konfiguracja i rozwój systemów np. SIEM/SOAR, analiza incydentów (L2/L3), aktywne poszukiwanie ukrytych cyberzagrożeń, zarządzanie podatnościami; Udział w projektach wdrażania usług SOC oraz w audytach zgodności (ISO 27001/22301, NIS 2, RODO); Tworzenie i aktualizacja dokumentacji polityk, procedur bezpieczeństwa oraz raportów z audytów i testów; Tworzenie i aktualizacja dokumentacji polityk, procedur reakcji na incydenty oraz raportów zgodności; Zarządzanie działaniami związanymi ze zdarzeniami dotyczącymi bezpieczeństwa informacji, procedowanie incydentów bezpieczeństwa informacji; Analizowanie informacji dotyczących przebiegu kluczowych projektów pod kątem zagrożeń dla systemu bezpieczeństwa informacji; Opracowywanie, prowadzenie i rozliczanie programu audytów wewnętrznych; Inicjowanie i koordynowanie działań mających na celu podnoszenie poziomu bezpieczeństwa informacji w Organizacji; Przeprowadzanie wewnętrznych szkoleń z zakresu cyberbezpieczeństwa; Udział w procesach związanych z szacowaniem ryzyka, w tym analizowanie jego wyników i udział w opracowywaniu planów postępowania z ryzykiem; Kontakt z instytucjami np. CSIRT. Nasze wymagania: Min. 3 lata doświadczenia w obszarze cyberbezpieczeństwa (SOC/zarządzanie bezpieczeństwem); Posiadanie globalnie respektowanych certyfikatów, np. CISSP, GSEC, GCIH, (ISC)² SSCP; Praktyczna znajomość systemów SIEM, narzędzi do skanowania podatności; Doświadczenie we wdrażaniu lub audycie norm (ISO 27001, NIS2); Podstawowa znajomość protokołów sieciowych, systemów operacyjnych (Windows, Linux) i analizy logów; Umiejętność tworzenia procedur i dokumentacji; Doświadczenie w prowadzeniu niezbędnych szkoleń / instrukcji w zakresie bezpieczeństwa; Samodzielność w realizacji zadań i inicjatywa w szukaniu rozwiązań; Komunikatywność, otwartość i umiejętność pracy zespołowej. Mile widziane: Znajomość i doświadczenie w pracy w metodykach zwinnych; Dodatkowy atut znajomość branży medycznej. Oferujemy: Zatrudnienie w oparciu o umowę o pracę lub umowa b2b; Możliwość rozwoju zawodowego – szkolenia, konferencje; Elastyczne godziny pracy oraz możliwość pracy zdalnej; Niezbędne narzędzia pracy; Naukę języka angielskiego; Opiekę medyczną LuxMed; Karnet Benefit Multisport; Możliwość przystąpienia do ubezpieczenia grupowego; Program rekomendacji pracowników; Nowoczesne biuro, spotkania integracyjne.

🏢 Summary: The role focuses on supporting release management and maintaining production systems stability across distributed platforms. It involves L2 incident handling, troubleshooting, root cause analysis, and improving monitoring and observability practices. The position requires close collaboration with development and infrastructure teams to ensure secure, reliable, and scalable operations. 🗂️ Requirements: 5+ years in IT Operations, Production Support, DevOps or SRE roles, Hands-on experience with Docker and Kubernetes, Experience supporting CI/CD pipelines with Jenkins, Knowledge of GitHub or Bitbucket, Experience with Kafka in distributed environments, Strong SQL knowledge and data troubleshooting skills, Understanding of microservices architecture and distributed systems, Experience with LDAP, Kerberos or JWT, Knowledge of OpenSSL and keytool, Understanding of HTTPS and secure communication protocols, Hands-on experience with Splunk, Experience with Prometheus, InfluxDB and Grafana, Experience in incident management and root cause analysis, Fluency in English 📃 Skills: Docker, Kubernetes, Jenkins, GitHub, Bitbucket, Kafka, SQL, Microservices, LDAP, Kerberos, JWT, OpenSSL, keytool, HTTPS, Splunk, Prometheus, InfluxDB, Grafana, CI/CD 🏢 Description: Responsibilities: Support Release Management processes and software deployments to production environments Monitor, investigate, troubleshoot and resolve issues in production systems Act as L2 support for incident handling, ensuring timely resolution and escalation when needed Perform incident management, root cause analysis and contribute to preventive improvements Support operational stability, system reliability and service availability across distributed platforms Collaborate with development, infrastructure and support teams to improve production readiness and operational excellence Contribute to monitoring, alerting and observability practices to proactively identify risks and performance issues Support secure communication and authentication mechanisms across systems and services Requirements: 5+ years of experience in IT Operations, Production Support, DevOps or Site Reliability-related roles Hands-on experience with Docker and Kubernetes Experience supporting CI/CD processes using Jenkins Knowledge of version control platforms such as GitHub or Bitbucket Experience working with Kafka in distributed environments Good understanding of SQL and troubleshooting data-related issues Knowledge of microservices architecture and distributed systems support Experience with authentication and authorization technologies (LDAP, Kerberos, JWT) Understanding of cryptographic tools and certificate handling (OpenSSL, keytool) Knowledge of secure communication protocols, including HTTPS Hands-on experience with logging and observability tools, including Splunk Experience with monitoring and alerting tools such as Prometheus, InfluxDB and Grafana Strong analytical and troubleshooting skills, particularly in incident and problem management Good interpersonal and communication skills, with ability to work effectively across teams Fluency in English (both written and spoken) Nice to have: Experience with PostgreSQL administration or support Familiarity with enterprise-grade production environments in regulated or large-scale organizations Exposure to release automation and operational process improvements Offer: Private medical care Co-financing for the sports card Constant support of dedicated consultant Employee referral program

🏢 Summary: Part-time IT Support Specialist role providing Tier 1 service desk support in a high-volume enterprise environment, serving as the first point of contact for end users. The position focuses on troubleshooting hardware, software, network, access, and endpoint issues, documenting incidents, and escalating complex problems to higher-tier teams. Ideal for candidates with basic IT troubleshooting experience and familiarity with ticketing or ITSM tools. 🗂️ Requirements: High school diploma or equivalent, Minimum 1 year experience in customer service, call center, help desk, or IT support, Ability to meet public trust or suitability requirements, Basic knowledge of end-user hardware, software, networking, and access support, Experience working with ticketing or ITSM tools, Strong documentation and communication skills 📃 Skills: Windows, MacOS, VPN, WiFi, LAN, ServiceNow, ITSM, Networking, Hardware, Software, Ticketing 🏢 Description: IT Support Specialist – Part-Time We are seeking a part-time IT Support Specialist to provide Tier 1 service desk support for one day/week in a high-volume enterprise IT environment. This role serves as the first point of contact for end users and is responsible for responding to incoming support calls and self-service tickets, troubleshooting basic hardware, software, network, access, and endpoint issues, documenting incidents, and escalating unresolved issues to the appropriate technical teams. The ideal candidate has strong customer service skills, basic technical troubleshooting experience, and the ability to work accurately within ticketing or IT service management tools. This position requires clear communication, attention to detail, and a professional approach to supporting end users in a fast-paced service desk setting. Responsibilities Respond to inbound service desk calls and self-service support tickets. Troubleshoot basic hardware, software, network connectivity, access, and endpoint issues. Document issue details, troubleshooting steps, and resolution status in a ticketing system. Use prior records and problem-solving skills to help identify root causes. Escalate unresolved incidents to appropriate Tier 2, Tier 3, or resolver teams. Provide timely, accurate, and professional support to end users. Support full-time service desk coverage requirements. Minimum Qualifications High school diploma or equivalent. At least 1 year of related customer service, call center, help desk, or IT support experience. Ability to meet applicable public trust or suitability requirements. Basic knowledge of end-user hardware, software, networking, and access support. Strong communication, customer service, and documentation skills. Preferred Qualifications Experience in a help desk, call center, or enterprise service desk environment. Familiarity with Windows and Mac operating systems. Basic understanding of networking concepts, including VPN, Wi-Fi, LAN connectivity, and remote access. Experience using ticketing or ITSM tools such as ServiceNow or similar platforms. Demonstrated ability to resolve issues efficiently and escalate appropriately. Benefits Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs. Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service. Retirement Savings: 401(k) plan with company match and auto-enrollment. Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance. Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually. Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance. Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

🏢 Summary: The role involves managing the full staffing lifecycle, partnering with sales teams to fulfill customer staffing needs, and ensuring compliance and operational excellence throughout the hiring process. The position focuses on coordinating candidate screening, interview processes, customer communication, and maintaining ATS records. It also supports reporting, invoicing coordination, and ongoing consultant relationship management. 🗂️ Requirements: High school diploma, 3–5+ years of staffing support, recruiting coordination, or staffing operations experience, Strong understanding of staffing services and recruiting processes, Proficiency in Microsoft Office Suite (Excel, Word, Outlook), Experience with Applicant Tracking Systems (ATS), Ability to manage full staffing lifecycle from intake to invoicing, Ability to coordinate candidate pre-screening and technical assessments, Ability to maintain and update ATS records accurately, Ability to work in fast-paced environment and meet deadlines 📃 Skills: ATS, JobDiva, Excel, Word, Outlook, MicrosoftOffice 🏢 Description: Overview The Senior Staffing Support Specialist will manage customer fulfillment opportunities and partner closely with the Staffing sales BDE team to drive and promote staffing services for the Strategic Staffing group. This role is responsible for supporting the full staffing lifecycle, maintaining strong customer and candidate relationships, and ensuring operational excellence throughout the hiring and placement process. Your Impact The essential functions of this position include: - Coordinate the full staffing cycle from opportunity intake through engagement to the invoicing team - Ensure all corporate policies, compliance requirements, and placement documentation are completed accurately and timely - Partner with sales teams and staffing partners nationwide to qualify, support, and fulfill staffing opportunities - Communicate directly with customers to help support understanding job requirements, coordinate interviews, and manage expectations - Conduct candidate pre-screening and technical qualification assessments with engineering staff - Maintain ongoing relationships with placed consultants to monitor engagement status and support successful assignments - Build and strengthen customer relationships to help identify and support new business opportunities - Participate in customer meetings and sales team meetings to promote and expand staffing services when needed - Maintain and update candidate records within the Applicant Tracking System (ATS) - Support reporting, tracking, and additional administrative responsibilities as assigned Qualifications - High school diploma required - Bachelor's degree preferred - 3–5+ years of staffing support, recruiting coordination, or staffing operations experience - Strong understanding of staffing services and recruiting processes - Excellent customer service, communication, and relationship management skills - Strong multitasking and organizational abilities - Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook - Experience working with Applicant Tracking Systems (ATS) and candidate databases preferred (JobDiva) - Ability to collaborate effectively with management, sales teams, and colleagues - Ability to work in a fast-paced environment while meeting critical deadlines - Strong customer-facing and interpersonal skills - Ability to work under pressure while maintaining attention to detail and professionalism - General business acumen and problem-solving abilities Preferred Skills - Experience supporting staffing sales and customer fulfillment processes - Strong follow-up and communication skills with both clients and candidates - Ability to manage multiple priorities and staffing engagements simultaneously - Detail-oriented with strong process discipline and accuracy Position Specifics The initial base salary range for this position is expected to be between $65,000 and $80,000 annually. The final base salary offered will be determined by multiple factors, including job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, compensation may include commissions and discretionary bonuses. The company offers a full range of medical, financial, and other benefits, including 401(k) eligibility, employee stock purchase program, and various paid time off benefits such as vacation, sick time, and personal leave, dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. If hired, the employee will be in an at-will position and the company reserves the right to modify base salary and other discretionary compensation programs at any time, including for reasons related to individual or company performance and market factors. Physical Requirements While performing this role, you will engage in both seated and occasional standing or walking activities. Reasonable accommodations are provided in accordance with relevant laws to support success in this position.

🏢 Summary: Senior IT SWAT - Security Configuration & Remediation Specialist role focused on hands-on advisory and technical remediation support for vulnerabilities across enterprise environments. The position involves guiding IT teams on secure configuration, patching, hardening, and urgent incident response while coordinating remediation efforts. It emphasizes operational security improvement, coaching, and managing vulnerabilities in complex, distributed IT infrastructures. 🗂️ Requirements: Minimum 10 years of experience in similar role, Strong hands-on experience in IT operations or infrastructure engineering, Experience in cloud, network, or security engineering, Practical experience with vulnerability remediation, Experience with secure configuration and hardening, Knowledge of Windows and Linux server environments, Understanding of enterprise networking, Experience with security hardening frameworks 📃 Skills: Windows, Linux, Networking, Cloud, Security, VulnerabilityManagement, Hardening, Infrastructure, Automation 🏢 Description: Job Description: Senior IT SWAT - Security Configuration & Remediation Specialist Main Responsibilities: As a Senior IT SWAT Engineer, the core duty is to deliver hands-on advisory and technical remediation support. Support IT teams in understanding and remediating vulnerabilities across various environments. Provide practical remediation advice for patches, configuration changes, and hardening actions. Advise on secure configuration guidance and help reduce recurring vulnerabilities. Share best practices for secure operational management. Support urgent remediation actions for critical vulnerabilities and security incidents. Coach local IT teams to enhance their self-sufficiency. Facilitate continuous improvement and feed lessons into group practices. Coordinate the IT SWAT team's efforts to manage remediation effectively. Key Requirements: Minimum of ten years’ experience in a similar role. Strong hands-on experience in IT operations, infrastructure engineering, cloud, network, or security engineering. Practical experience with vulnerability remediation and secure configuration. Good understanding of enterprise technologies including Windows/Linux servers and networking. Experience with security hardening frameworks and operational risk reduction. Familiarity with complex enterprise environments is a major bonus. Nice to Have: Experience in training or coaching IT teams. Proficiency in automation and standardization practices within IT operations. Other Details: The position promotes remote collaboration across a federated model combining group standards with local execution. The role is essential for managing security effectively in a digitally integrated environment.

🏢 Summary: Senior Software Engineer role focused on architecting and developing model-based SaaS applications within a Data Breach Response engineering team. The position involves leading technical design, driving best practices, and improving CI/CD and developer productivity. The engineer will work across the stack to deliver scalable, high-quality software solutions aligned with business goals. 🗂️ Requirements: 5+ years of professional software development experience, 2+ years of experience delivering SaaS products, Strong knowledge of algorithms, data structures, and computational complexity, Proficiency in at least one of: Java, Python, C#, In-depth experience with at least two of: GitHub, Azure DevOps, GitLab, Jenkins, Experience with CI/CD tooling and practices, Ability to design technical solutions from specifications, Experience leading technical design and guiding best practices, Experience implementing redundancy and disaster recovery solutions 📃 Skills: Java, Python, C#, SaaS, Algorithms, DataStructures, ComputationalComplexity, GitHub, AzureDevOps, GitLab, Jenkins, CICD, DevOps, Redundancy, DisasterRecovery 🏢 Description: Job Overview Are you looking to be in a workplace where colleagues inspire one another, working together to build AI software solutions? We're looking for a Senior Software Engineer to join our Relativity Data Breach Response Engineering team. Job Description and Requirements Job Responsibilities Architect, design, and develop model-based applications Guide product improvements across schema, framework, and platform Lead the team to best-practice technical design, by example and through collaboration Understand department-wide initiatives and guidelines, work with teams to ensure implementation is aligned with Engineering-wide policies and direction Maintain a backlog of tools or technology enhancements to improve the maintainability and quality of the solutions Encourage teams to work collaboratively by advising and enforcing best practices when needed Stay up-to-date with technologies and best practices related to CI/CD tooling and developer productivity Qualifications 2+ years of professional experience delivering successful SaaS products. 5+ years of professional experience in software development Strong computer science fundamentals in algorithms, data structures and computational complexity A self-starter driven to make an impact Strong Communications skills, experience leading teams Proficiency in multiple programming languages, e.g: Java, Python, C# Able to learn at multiple levels of the stack – from fine-granularity technical implementation to high level control- and data-flow. Comfortable working from Specifications to create a Technical Approach and scoping work Able to consider the Engineering solution in the business context Obsession with software quality and empathy for customer experience In-depth technical understanding and experience with at least two of the following DevOps Platforms: GitHub, Azure DevOps, GitLab, and Jenkins Experience implementing redundancy and disaster recovery scenarios Nice to Have Experience building AI-powered products that use Natural Language Processing or Machine Learning Knowledge of Linux Knowledge of NoSQL database systems such as MongoDB, Redis, Elasticsearch Fundamental knowledge of Kubernetes and container-based systems Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify. Benefit Highlights: Comprehensive health, dental, and vision plans Parental leave for primary and secondary caregivers Flexible work arrangements Two, week-long company breaks per year Additional time off Long-term incentive program Training investment program All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: 208 000 and 312 000PLN The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

🏢 Summary: Inventory Specialist role supporting aerospace R&D and manufacturing operations through inventory management, material handling, shipping, and logistics coordination. The position focuses on maintaining accurate material flow, supporting production teams, and improving warehouse efficiency in a fast-paced aerospace environment. Includes competitive compensation, equity, healthcare, retirement benefits, and paid time off. 🗂️ Requirements: 2+ years inventory, logistics, or warehouse experience in manufacturing, aerospace, or defense, Experience with ERP/MRP inventory management systems, Forklift certification or ability to obtain certification, Proficiency with Windows and Microsoft Office, Ability to maintain accurate inventory records, Ability to lift up to 50 lbs, Ability to stand for extended periods, Availability for extended hours or weekends when needed, Commitment to safety, quality, and continuous improvement, Eligibility under U.S. export control regulations 📃 Skills: ERP, MRP, NetSuite, SAP, Windows, Outlook, Word, Excel, Teams, Forklift, ESD, Cleanroom, 5S, Logistics, Inventory, Shipping 🏢 Description: About the Role: As an Inventory Specialist, you will play a critical role in enabling efficient and accurate material flow across R&D and manufacturing operations. You’ll manage all stages of the inventory process—receiving, stocking, tracking, picking, and shipping hardware that directly supports vehicle and propulsion development. This position requires exceptional attention to detail, strong organizational skills, and the ability to thrive in a fast-paced, evolving aerospace environment. Working closely with technicians, engineers, and program teams, you’ll ensure materials are always where they need to be—on time and to spec. Responsibilities - Receive, inspect, and document incoming materials, ensuring accuracy and traceability of all shipments. - Manage material storage and organization by maintaining inventory bins, racks, and labeling systems. - Perform cycle counts, reconciliation, and auditing to maintain inventory accuracy. - Safely operate forklifts, pallet jacks, and other material handling equipment to support warehouse operations. - Pick, package, and ship materials with proper documentation, handling, and export compliance where applicable. - Coordinate material transfers between fabrication, assembly, and test teams to support production flow. - Identify and implement process improvements that enhance safety, accuracy, and efficiency across the inventory lifecycle. Requirements - 2+ years of experience in inventory, logistics, or warehouse operations within manufacturing, aerospace, or defense environments. - Proven ability to work with inventory management systems (ERP/MRP) and maintain accurate records. - Forklift certification or ability to become certified upon hire. - Basic proficiency in Windows and Microsoft Office (Outlook, Word, Excel, Teams). - Strong attention to detail and organizational discipline in a fast-moving production environment. - Capable of lifting up to 50 lbs, standing for long periods, and working extended hours or weekends when needed. - Demonstrated commitment to safety, quality, and continuous improvement. Preferred Skills and Experience - Experience supporting engineering development, R&D, or prototype build programs. - Familiarity with aerospace material handling, including ESD, cleanroom, and hazardous material protocols. - Knowledge of tooling and fixturing logistics for prototype or production builds. - Experience with shipping logistics, import/export compliance, and freight coordination. - Proficiency with inventory management or ERP systems (e.g., NetSuite, SAP, or similar). - Demonstrated success in implementing 5S or lean warehouse practices. - Strong communication skills and ability to interface across engineering, procurement, and production teams. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Frequent walking through office, manufacturing, and test facility environments. Benefits - Health & Wellness: 100% employer-paid healthcare and pet insurance. - Financial: Competitive pay, stock options, 401(k) retirement plan, and potential year-end bonuses. - Time Off: Paid parental leave, 12 federal holidays, unlimited PTO for exempt employees, and generous accrued PTO for non-exempt employees. - Office Perks: Weekly paid office lunches and fully stocked breakrooms. U.S. Export Control Compliance Status The person hired will have access to information and items subject to U.S. export controls and therefore must either be a U.S. person as defined by 22 C.F.R. § 120.62 or otherwise eligible for deemed export licensing. Equal Opportunity Employment decisions are based solely on merit, competence, and qualifications, without regard to legally protected status.