Full Time Security Officer Ellicot

🏢 Summary: Opportunity for a concierge to deliver high-level customer service in a residential community, acting as the primary point of contact for residents and visitors. The role focuses on front desk operations, access control, amenity coordination, and maintaining a welcoming, professional environment. Ideal for candidates with strong service experience and proficiency in Microsoft Office. 🗂️ Requirements: High School Diploma or GED, Strong customer service background, Minimum 1 year concierge or high-end customer service experience, Ability to work weekends, Ability to work holidays, Proficiency in Microsoft Office (Outlook, Word, Excel), Exceptional oral and written communication skills, Ability to multitask and prioritize tasks, Ability to work independently with minimal supervision 📃 Skills: Outlook, Word, Excel, MicrosoftOffice 🏢 Description: Job Overview Join our team as a concierge and become the epitome of hospitality excellence for our residents. As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident's needs are met with care and professionalism. From warmly greeting guests to providing personalized assistance, you'll be the friendly, reliable presence our residents depend on. Key Responsibilities - Provide Class "A" customer service – building a good rapport with tenants and going above and beyond whenever possible - Meet and greet all visitors such as tenants, guests and prospects - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Respond to tenant questions and complaints in a timely manner - Ensure that only authorized individuals enter the building - Manage incoming phone calls and direct them to the appropriate destination - Coordinate reservation for amenity space, loading elevators and loading dock - Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed - Work scheduled shifts - Perform other duties as needed Qualifications - High School Diploma or equivalent (GED) - Strong customer service background - 1 year of concierge or high-end customer service experience is preferred - Must be able to work weekends - Ability to work holidays required; flexibility to pick up additional shifts as needed - Proficient in Microsoft Office, particularly Outlook, Word and Excel - Outgoing personality with ability to relate to diverse group of people - Self-motivated and high energy - Strong problem-solving skills - Strong sense of urgency - Highly credible and trustworthy, operating with a high degree of integrity - Ability to hold oneself and others accountable and strive for excellence - Positive, can-do attitude with focus on growth and innovation - Customer-focused and results-oriented - Desire to continuously learn and develop - Exceptional oral and written communication skills - Ability to work well in a team and establish good working relationships - Ability to multitask and prioritize tasks with strong attention to detail - Self-directed and able to work independently with minimal supervision Benefits Compensation: - Competitive salary with bonus potential - Generous benefit package: Medical, Dental, Vision, 401K match, Life Insurance Career Development: - Opportunities for advancement within an expanding portfolio - Annual professional development funds Employee Perks (to name a few): - Housing discount - Commuter benefits - Free parking and EV charging - Parental leave program - Friendly work environment that values collaboration *Note: Benefits vary depending on the function of your role.

🏢 Summary: Senior-level role responsible for leading and overseeing daily security operations across assigned properties, ensuring high standards of safety, service, and compliance. The position manages security teams, coordinates event security, oversees maintenance and vendor contracts, and handles escalated customer concerns. The role also contributes to financial reporting, client surveys, and operational improvements while driving organizational goals. 🗂️ Requirements: High School Diploma or Equivalent, Minimum 5 years security or law enforcement experience, State certification as Security Officer in Virginia, Maryland, and Washington DC, Minimum 3 years customer service experience, Valid driver's license without major violations, CPR/AED/First Aid Certification, Ability to work after hours and weekends, Experience hiring, supervising, and managing security teams, Strong budgeting and financial management skills 📃 Skills: Security, LawEnforcement, CPR, AED, FirstAid, Budgeting, FinancialManagement, VendorManagement, Reporting, Maintenance, Scheduling, Training, Compliance 🏢 Description: The ParkX Senior Security Operations Manager is responsible for the daily management of assigned Comstock / third-party locations. This position delivers company, client, and customer expectations by ensuring that all assigned locations operate in a first-class manner and in accordance with company policy. The role assists with the development and design of financial statements and management proposals and supports organizational objectives. Key Responsibilities: The Senior Security Operations Manager will provide leadership, direct management, and day-to-day oversight of the physical Security team, including Managers, Supervisors, and Officers Ensure team members understand and promote corporate goals, core values, and departmental responsibilities detailed in the Company org chart and Employee Handbook Promptly address and resolve customer concerns in a manner consistent with guidelines established by the Executive Team Plan and coordinate security operations for specific events with the marketing department Walk assigned properties daily and maintain a running list of maintenance items Resolve customer concerns escalated by front-line associates Maintain equipment through regular maintenance and preventative care Scheduling, deployment, supervision, and training of Security Officers Manage essential maintenance contracts and work closely with vendor contacts, including janitorial, landscaping, and security Oversee quarterly client surveys Provide daily, weekly, or monthly activity reports as required Oversee maintenance operations in partnership with the maintenance team to ensure curb appeal and completion of all required routine maintenance Maintain complete knowledge and understanding of all properties within the portfolio Maintain complete knowledge and understanding of all current and prospective clients Perform other duties as assigned Skills, Knowledge and Expertise: High School Diploma or Equivalent Minimum of 5 years of security / law enforcement experience Must be certified security officer by the state of Virginia, Maryland and Washington DC Minimum of at least 3 years of experience in a customer-service related field Valid driver's license without major violations Flexibility to work after hours and weekends, as needed CPR/AED/First Aid Certification Ability to build and maintain relationships with local police departments Strong problem-solving, time management, and communication skills Ability to multitask and prioritize tasks with strong attention to detail in a fast-paced environment Self-directed and able to work independently with minimal supervision Management Qualifications: Outstanding mentoring, coaching, people and time management, and leadership skills Ability to hire, direct, and supervise a strong team while cultivating a professional and supportive atmosphere Ability to communicate expectations clearly and hold team members accountable to achieve corporate goals and core values Ability to define and resolve complex issues by evaluating options and implementing practical business-minded solutions Ability to effectively present information and respond to questions from senior and executive management Strong budgeting and financial skills Physical Demands and Work Environment: Spend time sitting, standing, and walking Perform repetitive motions Push, pull, or lift up to 50 pounds Use hands to manipulate or control tools and objects Work under distracting or uncomfortable noise levels Work indoors in a temperature-controlled environment and outdoors Benefits: Competitive salary with bonus potential Medical, Dental, Vision coverage 401K match Life insurance Opportunities for advancement Annual professional development funds Housing discount Commuter benefits Free parking and EV charging Parental leave program Friendly and collaborative work environment The wage range listed for this position reflects a reasonable estimate and considers multiple factors that influence compensation decisions, including skills, experience, training, licensure, certifications, and organizational needs. Compensation is determined based on the unique circumstances of each candidate. You may also be eligible to participate in a discretionary annual incentive program subject to program rules and performance. Compensation Range: $50,000—$60,000 USD

🏢 Summary: Customer-focused concierge role responsible for delivering high-level hospitality and front desk services to residential tenants and guests. The position involves managing building access, coordinating amenities, handling inquiries, and ensuring a professional and welcoming environment. Ideal for candidates with strong customer service experience and proficiency in Microsoft Office. 🗂️ Requirements: High School Diploma or GED, Strong customer service background, Minimum 1 year concierge or high-end customer service experience, Ability to work weekends and holidays, Flexibility to pick up additional shifts, Proficiency in Microsoft Office (Outlook, Word, Excel), Ability to manage building access and authorized entry, Strong problem-solving skills, Exceptional oral and written communication skills, Ability to multitask and work independently 📃 Skills: Microsoft, Outlook, Word, Excel 🏢 Description: Job Overview Join our team as a concierge and become the epitome of hospitality excellence for our residents. As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident's needs are met with care and professionalism. From warmly greeting guests to providing personalized assistance, you'll be the friendly, reliable presence our residents depend on. If you have a passion for creating memorable experiences and enjoy making people's lives easier, this role is a perfect fit. Key Responsibilities Provide Class "A" customer service – Building a good rapport with tenants and going above and beyond whenever possible Meet and greet all visitors such as tenants, guests and prospects Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Respond to tenant questions and complaints in a timely manner Ensure that only authorized individuals enter the building Manage incoming phone calls and direct them to the appropriate destination Coordinate reservation for amenity space, loading elevators and loading dock Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed Work scheduled shifts Perform other duties as needed Qualifications High School Diploma or equivalent (GED) Strong customer service background 1 year of concierge or high-end customer service experience is preferred Must be able to work weekends Ability to work holidays required. Flexibility to pick up additional shifts, as needed Proficient in Microsoft Office, particularly Outlook, Word and Excel Outgoing personality with ability to relate to diverse group of people Self-motivated and high energy Strong problem-solving skills Strong sense of urgency Must be highly credible and trustworthy, and operate with high degree of integrity Must hold oneself and others accountable and strive for a high level of excellence Must have a positive, can-do attitude and be able to fuel growth and innovation Must be customer-focused and results-oriented Must want to continuously learn and develop Exceptional oral and written communication skills Ability to work well in a team establishing good working relationships with others Ability to multitask and prioritize tasks with a strong attention to detail Self-directed and able to work independently, with minimal supervision Benefits Compensation: - Competitive Salary with Bonus Potential - Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance Career Development - Opportunities for Advancement within our expanding portfolio - Annual Professional Development Funds to fuel your growth Employee Perks (to name a few): - Housing Discount - Commuter Benefits - Free Parking and EV charging - Parental Leave Program - Enjoy a Friendly Work Environment that values collaboration *Note benefits vary depending on the function of your role

🏢 Summary: Residential Property Manager responsible for leading a luxury lease-up community, driving leasing, occupancy, and financial performance goals. The role oversees onsite operations, marketing execution, financial reporting, compliance, and maintenance while managing and developing a high-performing team. This position focuses on delivering exceptional resident experience and ensuring full operational and legal compliance. 🗂️ Requirements: High school diploma or equivalent, 4+ years property management experience, 2+ years lease-up management in Class A or luxury high-rise, 2+ years supervisory experience, Experience with budgets and financial statements, Knowledge of Fair Housing and applicable laws, Proficiency in property management software, Proficiency in Microsoft Office, Experience with digital marketing tools 📃 Skills: Yardi, RealPage, Microsoft, Excel, Word, PowerPoint, DigitalMarketing, Budgeting, FinancialReporting, MarketAnalysis 🏢 Description: Job Overview The Residential Property Manager will lead the onsite team and oversee all activities to achieve budgeted leasing, occupancy, and financial goals at a community in the heart of Rockville, MD. This metro-accessible property is part of a growing portfolio, offering the opportunity to make a meaningful impact on both your team and the company as a whole. The Property Manager will be responsible for training and developing staff while ensuring best-in-class customer service and alignment with brand standards and culture. Key Responsibilities - Lead, motivate, and train the onsite team to deliver first-class service and achieve corporate goals, core values, and departmental responsibilities. - Oversee and manage the onsite lease-up process, ensuring prospects receive an exceptional experience from first contact through move-in. - Partner with the Marketing team to develop and execute marketing strategies, campaigns, and events tailored to a new luxury lease-up community, ensuring adherence to brand standards. - Oversee daily leasing activity, pricing strategies, concession management, and market analysis. - Address and resolve resident concerns in a professional, solutions-oriented manner. - Assist in preparing the annual business plan and oversee daily operations to achieve budgeted leasing, occupancy, and financial goals. - Support monthly financial reporting by completing variance reports, market analysis, accruals, and performance summaries. - Oversee maintenance operations to ensure curb appeal reflects luxury standards and routine maintenance is completed on schedule. - Partner with construction and development teams to ensure a smooth transition from construction to operations, including unit inspections and punch lists. - Manage vendor relationships to support lease-up marketing and wayfinding needs. - Ensure compliance with company policies and all state, local, and federal laws, including Fair Housing, ADA, FCRA, and employment law. - Perform other duties as assigned. Qualifications - High school diploma or equivalent required; college degree preferred. - 4+ years of progressive experience in property management, including at least 2 years managing a lease-up at a Class A or luxury residential high-rise. - 2+ years of supervisory experience with the ability to lead and develop a team. - Strong financial acumen, including experience with budgets, financial statements, and variance reporting. - Expertise in federal fair housing and applicable state/local laws. - Proficiency in property management software (Yardi, RealPage, or similar), Microsoft Office, and digital marketing tools. - Demonstrated experience in conflict resolution, customer service, and relationship management. - Strong organizational, multitasking, and communication skills. Benefits - Competitive salary with bonus potential. - Generous benefits package including medical, dental, vision, 401K match, and life insurance. - Career development opportunities and annual professional development funds. - Employee perks including housing discount, commuter benefits, free parking and EV charging, parental leave program, and a collaborative work environment. Compensation Range $85,000—$95,000 USD

🏢 Summary: Reception Manager role overseeing Club Reception operations, team leadership, and member relations in a fast-paced hospitality environment. Responsible for supervising staff, managing schedules and payroll, handling member inquiries and disputes, and ensuring service, compliance, and operational standards are met. Offers competitive compensation, benefits, and career development opportunities. 🗂️ Requirements: Minimum 6+ years relevant work experience, Minimum 3+ years in managerial/supervisory role, Experience managing and developing reception teams, Experience with high-volume phone lines and professional inquiry handling, Ability to manage staff scheduling and payroll, Strong problem-solving and conflict resolution skills, Ability to multitask in high-volume environment, Strong verbal and written communication skills, Flexible availability including nights, weekends, holidays, Ability to meet physical job requirements (standing 8+ hours, lifting 20 lbs) 📃 Skills: OpenTable, Salesforce, Opera, Payroll, Scheduling 🏢 Description: The Role At Soho House a Reception Manager in an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos! Main Duties Influential Leader, trainer and approachable mentor for process and ensure communication strategies / messaging are followed and consistency is maintained Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff. Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards for Soho House & Co Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation and ability to move from one task to another without loss of composure Organize, schedule and conduct staff meetings and agendas monthly Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk to support operating needs Process all members, guests as well as staff disputes and claims in a timely manner and communicate quickly to ensure everyone understands next steps and how to proceed Work with Reception Manager to establish and maintain department operating procedures Manage day-to-day Club Reception operation and respond in courteous, professional, and rapid manner in order to resolve all difficulties Ensure all systems are kept up to the date with accurate information and the Soho House standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications: Minimum of 6+ years of equivalent work experience (3+ years Managing/Supervisory capacity) Influencer and experienced leader in training and developing a fun, elevated and approachable environment within Reception Team Must have OpenTable, Salesforce and Opera experience is not a must but would be nice Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. Problem solving skills and bring conflict resolution to any anticipated or current matter Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment Strong communication skills and ability to understand and follow written and verbal instructions Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry, or lift at least 20 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. Salary Range (New York): $80,000—$85,000 USD

🏢 Summary: Leadership role overseeing Club Reception operations, managing staff, service standards, and member relations in a fast-paced hospitality environment. Responsible for team development, scheduling, payroll, systems accuracy, and resolving member and guest issues. Ensures high service quality aligned with brand standards while maintaining compliance and operational efficiency. 🗂️ Requirements: 6+ years relevant work experience, 3+ years in managing or supervisory role, Experience managing and training reception teams, Experience handling high-volume phone lines, Ability to manage staff scheduling and payroll, Experience resolving guest disputes and conflict resolution, Ability to work nights, weekends, and holidays, Ability to work on feet for 8+ hours, Ability to lift up to 20 pounds 📃 Skills: OpenTable, Salesforce, Opera, Payroll, Scheduling 🏢 Description: The Role At Soho House a Reception Manager is an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos. Main Duties Influential leader, trainer and approachable mentor to ensure communication strategies and messaging are followed and consistency is maintained Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation Organize, schedule and conduct staff meetings monthly Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk Process all member, guest and staff disputes and claims in a timely manner and communicate next steps Establish and maintain department operating procedures Manage day-to-day Club Reception operations and respond in a courteous, professional and rapid manner to resolve difficulties Ensure all systems are kept up to date with accurate information and standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications Minimum of 6+ years of equivalent work experience (3+ years in managing/supervisory capacity) Experienced leader in training and developing an elevated and approachable reception team environment Experience with OpenTable, Salesforce and Opera preferred Experience answering high-volume phone lines and handling inquiries professionally and timely Problem solving and conflict resolution skills Detail oriented with ability to multi-task in a high-volume environment Strong communication skills and ability to follow written and verbal instructions Flexible schedule with ability to work nights, weekends and holidays as needed Physical Requirements Must be able to seize, grasp, turn and hold objects with hands Must be able to work on your feet for at least 8 hours Fast paced movements required to move throughout the club Must be able to move, pull, carry or lift at least 20 pounds Occasionally kneel, bend, crouch and climb as required Benefits Competitive compensation packages with global benefits and perks Health Care + 401K: Medical, Dental & Vision and Retirement fund with a 2% match for full-time employees Paid Time Off: Sick days and vacation days for full-time employees Career Development opportunities domestically or internationally, managerially or technically Soho Impact initiatives including mentoring, apprenticeship, local outreach and sustainability Learning & Development courses available internally and externally Cookhouse & House Tonic events and activities Team Events including fitness sessions, cinema screenings and art classes Team Meal provided while on duty Salary Range $80,000—$85,000 USD

🏢 Summary: Mid-to-senior level consultative sales role focused on closing pre-qualified residential roofing and exterior restoration contracts through scheduled in-person appointments. The position offers uncapped earnings with either salary plus commission or commission-only structure, tied to revenue and profit margins. Candidates must execute a structured 7-step closing system and manage pricing negotiations directly with homeowners. 🗂️ Requirements: Documented success in face-to-face closing sales, Experience in high-ticket or consultative B2C sales, Ability to execute structured 7-step sales presentation, Ability to negotiate pricing and maintain profit margins, Valid driver's license, Clean driving record, Availability to work required field schedule (Mon–Fri 10:00 AM–8:00 PM, Sat 10:00 AM–2:00 PM), Completion of mandatory 1-week training bootcamp 📃 Skills: Sales, Negotiation, Closing, B2C, CRM, Pricing, Revenue, Margin 🏢 Description: Project Consultant Position Overview Market: Greater Chicago Area (Suburban Hubs & Metro) Lead Flow: 2 Pre-Scheduled Retail Appointments Daily (Warm Inbound) Schedule: Monday – Friday (10:00 AM – 8:00 PM) | Saturday (10:00 AM – 2:00 PM) Advocate Construction For over 13 years, Advocate Construction has been dedicated to integrity, craftsmanship, and protecting homeowners' greatest investments. Operating across multiple major U.S. markets with a $100M corporate infrastructure, we are one of the largest residential roofing and exterior restoration firms in the country. While our mainline direct-to-consumer field divisions continue to successfully anchor our core business across the nation, we are launching an exclusive, specialized Retail Inbound Division team specifically for the Chicago market. The Opportunity & Accountability This is a mid-to-senior level consultative closing role designed for disciplined sales professionals. This is not an entry-level position, nor is it a passive account management role. Advocate's marketing engine provides you with two pre-qualified, pre-scheduled appointments every single day. Your directive is to arrive at the property, execute our proprietary 7-step consultative presentation, diagnose exterior structural needs, and secure the contract in a one-call-close setting. Strategic Autonomy & Profit Margin Execution We do not employ order-takers. We select business-minded operators who understand financial leverage: Pricing Control: You are armed with a comprehensive retail product and pricing portfolio across premium roofing and gutter systems. Margin Responsibility: You are given the localized authority to negotiate contract terms directly with the homeowner. Your performance—and your commission multiplier—is tied directly to your ability to maintain profitable contract margins. Rewarding Volume: You are compensated on revenue targets in addition to margin so that even with flexible pricing, your ability to close deals will always be rewarded. Dual-Path Compensation Architecture Earning potential within this division is completely uncapped. A proficient closer is expected to exceed $100,000 in Year One, with advanced top-producers tracking over $200,000. We offer two distinct, performance-mapped paths based on your professional risk tolerance: Path A (Salary + Commission): Offers a guaranteed weekly base salary providing financial stability, combined with a structured commission percentage based on generated revenue. (Note: Company fleet vehicle is not provided on this track). Path B (Commission Accelerator): A pure commission-only structure featuring accelerated percentage thresholds on paid revenue. Includes immediate allocation of a Premium Company Truck. Self-Generated Catalyst: Representatives who independently identify and secure opportunities adjacent to their company-assigned leads receive our highest-tier commission multiplier. The Commitment & Selection Process This role requires a rigorous time investment. To capture homeowners when they are present and ready to make financial decisions, you must consistently execute the core field schedule: 10:00 AM to 8:00 PM weekdays, and 10:00 AM to 2:00 PM on Saturdays. Selected candidates will be placed into an intensive, 1-week mandatory training bootcamp led by senior sales executives. You will be evaluated daily on product technicalities, problem identification, margin mechanics, and verbatim mastery of our 7-step closing system. The Profile We Accept Documented history of success in face-to-face closing environments (high-ticket home improvement, automotive sales, consultative B2C, or premium account execution). Exceptional communication skills with the ability to maintain absolute composure and authority during a negotiation. Valid driver's license and a clean driving record. Corporate Benefits Full Medical, Dental, Vision, and Life Insurance options. 401(k) retirement plan with a 4% corporate match. Paid Time Off (PTO) and 9 paid holidays. Performance-based corporate incentives and elite annual travel rewards. Advocate Construction is an Equal Opportunity Employer. Target Compensation Range $100,000—$200,000 USD

🏢 Summary: The Client Services Associate delivers on-site mailroom, shipping/receiving, office support, and front desk coverage while ensuring high service standards. The role includes handling inbound/outbound mail, maintaining office equipment and supplies, supporting meetings, and performing light maintenance. This position requires strong organizational skills, customer service focus, and proficiency with office systems and equipment. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Working knowledge of multi-function devices (MFD), Proficiency in MS Office Suite, Ability to operate office machinery, Ability to lift 40 lbs or more frequently, Ability to manage multiple tasks simultaneously, Strong organizational and time management skills, Ability to work assigned hours, Professional appearance and adherence to policies 📃 Skills: MSOffice, MFD, Shipping, Receiving, DataEntry, Inventory, Copying, Printing, Packaging, ComputerSystems 🏢 Description: Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), ensuring copy/print machines are functional and stocked, serving as backup to the front office (reception/concierge), and providing light maintenance/cleaning. This position offers the highest level of service to all employees while maintaining a professional image by providing prompt, courteous, and efficient service. Duties and Responsibilities: - Provides 5-star customer service to all employees. - Receives inbound mail/packages, sorts incoming mail, and inputs into chain of custody software. - Manages outgoing mail/package transactions. - Performs shipping and receiving duties. - Notifies employees upon receipt of inbound deliveries. - Distributes mail/packages to personnel. - Acts as point of contact for mail/package inquiries. - Performs daily key operations of multi-function devices (ensuring functionality and replenishing toner/paper). - Submits work orders as required. - Services and replenishes pantry, conference, kitchen, and meeting areas. - Performs meeting and conference room setups. - Assists with building occupant moves. - Performs light maintenance and cleaning duties. - Maintains Business Service Center area in a neat and orderly fashion. - Monitors and replenishes office supplies. - Assists with copy/print orders and equipment monitoring. - Trains backup staff on policies and procedures. - Provides reception/concierge coverage as needed. Competencies: - Strong verbal and written communication skills. - Excellent customer service skills. - PC skills with MS Office Suite experience. - Ability to handle multiple tasks simultaneously. - Good organizational skills. - Working knowledge of MFD equipment. - Knowledge of shipping/receiving procedures. - Ability to validate packing slips and select proper packing materials. Qualifications and Education Requirements: - High School Diploma (or equivalent) required. - 1+ years prior work experience preferred. - Excellent organizational and time management skills. - Analytical and problem-solving abilities. - Current knowledge or ability to learn required computer-based systems. - Professional appearance and attitude. - Adherence to company policies and procedures. Physical Demands: - Ability to grasp, lift, and move packages using a wheeled cart (up to 60 lbs capacity). - Ability to lift or move 40 lbs or more frequently. - Ability to walk, bend, kneel, stand, and sit for extended periods. - Manual dexterity for operating office machinery. Travel: None or negligible. Pay Range: $18.50—$19.50 USD What We Offer: - Career growth opportunities. - Learning and development programs. - Employee recognition programs. - Comprehensive benefits including Medical, Dental, Vision, HSA, 401k with matching, Life Insurance, Disability coverage, Paid Time Off, and additional supplemental benefits.

🏢 Summary: The offer is for a Client Services Associate responsible for delivering on-site office and mailroom support, including mail processing, shipping and receiving, office supply management, and front desk backup. The role focuses on providing high-level customer service while ensuring business service center operations run smoothly. It combines operational, administrative, and light facility support duties in a client-facing environment. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Experience with MS Office Suite, Ability to operate multi-function devices (MFDs), Ability to use computer-based systems for mail tracking and job functions, Ability to validate packing slips and select appropriate packing materials, Ability to lift 40 lbs or more frequently, Ability to work assigned hours set by manager, Strong organizational and time management skills, Ability to work independently and follow policies and procedures 📃 Skills: MSOffice, MFD, MailProcessing, Shipping, Receiving, CopyPrint, ComputerSystems, ChainOfCustodySoftware 🏢 Description: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to all employees (in all forms of communication). Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Manages outgoing mail/package transactions. Performs duties associated with shipping and receiving of materials. Notifies employees upon receipt of inbound deliveries. Distributes mail/packages to company personnel. Acts as point of contact for company personnel on mail/package inquiries. Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper). Submit work orders for certain requests. Service and replenish the barista, pantry, conference, kitchen, or meetings areas. Will perform meeting room and conference room set ups. May perform building occupant moves within assigned facilities. Will perform light maintenance and cleaning duties as assigned. Maintains the Business Service Center area in a neat and orderly fashion. Monitors level of office supplies on the floor, and replenishing and orders accordingly. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure when interacting with all employees. Trains back-up and providing guidance on policies and procedures. Determines what additional support is needed when handling sensitive inquiries. Provides exceptional customer service to client. Provides reception or concierge (front of office) coverage as needed. Competencies: Strong verbal and written communication skills. Excellent customer service skills. PC skills MS Office Suite experience. Ability to handle multiple tasks simultaneously. Good organizational skills. Working knowledge of MFD equipment. Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. Possesses ability to work independently and capable of completing projects. Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: High School Diploma (or equivalent) required. 1+ years prior work experience preferred. Ability to work assigned work hours determined by manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal communication skills. Current knowledge or ability to learn computer-based systems required for functions of position. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: We promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

🏢 Summary: Full-time Front Desk Coordinator role in an infusion center, responsible for managing patient scheduling, insurance verification, intake processes, and front desk operations to ensure a seamless patient experience. The position supports daily administrative and operational functions while collaborating with clinical staff to maintain efficient patient flow. Monday–Friday schedule with occasional support across nearby clinic locations. 🗂️ Requirements: 1–3 years front desk or administrative experience in medical or healthcare setting, High School Diploma or GED, Understanding of insurance verification and billing basics, Knowledge of patient intake processes, Proficiency in EHR/EMR systems, Proficiency in scheduling software, Knowledge of medical terminology, Ability to multitask in fast-paced environment 📃 Skills: EHR, EMR, Scheduling, InsuranceVerification, MedicalTerminology, Billing, PatientIntake 🏢 Description: Healthcare Front Desk Coordinator Full Time | Monday–Friday | 8am - 5pm | Infusion Center-Based Location will primarily be in Ocala, but may occasionally support the Gainesville clinic. We're looking for a Front Desk Coordinator with more than just a friendly face — we're looking for a calm, capable operations professional ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where attention to detail, healthcare expertise, and an ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes the care experience exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of infusion centers. From managing schedules to maintaining patient records, your work will ensure that centers run smoothly and patients feel valued. What You'll Do - Lead First Impressions — Greet patients with warmth and professionalism, answer phones, and support visitors with confidence and care - Manage Scheduling and Coordination — Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place - Ensure Operational Excellence — Verify patient insurance, update demographic information, and collect copays with accuracy and integrity - Collaborate with Clinical Teams — Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience - Maintain an Inviting Space — Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment - Support Across Centers — Provide support to other centers within the market during staff absences or high-volume days What We're Looking For - 1–3 years of front desk or administrative experience in a medical or healthcare setting - High School Diploma or GED required - Strong understanding of insurance verification, billing basics, and the patient intake process - Proficiency in EHR/EMR systems and scheduling software - Knowledge of medical terminology and patient-facing protocols - Exceptional customer service and communication skills - Ability to multitask in a fast-paced environment while staying organized and accurate - Adaptable and dependable, with willingness to support multiple centers Why You'll Love Working Here - Predictable Hours: Monday–Friday, regular business hours with rotating Saturdays - Supportive Culture: Compassionate, values-driven team - Professional Growth: Tuition reimbursement, CEU access, and development opportunities - Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more - Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits Benefits We Offer - Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services - Flexible Savings Options – Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) - Supplemental Protection – Accident, critical illness, and hospital indemnity plans - Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses - 401(k) Retirement Plan – Competitive company match - Disability Coverage – Voluntary short-term and long-term disability plans - Fertility and Family Support – Resources and benefits for fertility care and family planning - Life and AD&D Insurance – Financial protection coverage - Counseling and Wellness Support – Emotional, physical, and financial well-being resources - Education Assistance – Tuition reimbursement and certification support - Continuing Education – Access to a CEU library - Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off - Employee Referral Bonus – Rewards for referrals Note: Benefits may vary by employment type. EEO Statement Equal employment opportunities are provided to all employees and applicants in accordance with applicable federal, state, and local laws. Discrimination, harassment, or retaliation of any kind is prohibited.