Human Resources Manager

🏢 Summary: Senior Payroll Associate role focused on managing end-to-end North American payroll operations, including US and Canadian hourly employees, while ensuring compliance and payroll accuracy. The position involves collaborating with People, Finance, and external vendors to resolve payroll issues, improve processes, and support employees. The offer includes professional growth opportunities, competitive benefits, and a collaborative work environment. 🗂️ Requirements: 5+ years of payroll operations experience, Experience with US payroll processing, Experience with Canadian payroll processing, Experience managing hourly employee payroll, Knowledge of federal payroll tax regulations, Knowledge of state payroll tax regulations, Knowledge of provincial payroll tax regulations, Experience with payroll compliance and statutory deductions, Experience with payroll systems, Experience with HRIS platforms, High attention to detail, Ability to work in high-volume environments 📃 Skills: Payroll, Workday, ADP, HRIS, Compliance, Tax, Finance 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Join Flexport's People team as a Sr Payroll Associate and play a critical role in ensuring our employees are paid accurately and on time. You will be instrumental in managing North America payroll operations, with a specific focus on our hourly employee population and Canadian payroll intricacies. Working closely with our People, Finance, and external partners, you'll tackle complex payroll scenarios, drive process improvements, and contribute to a seamless employee experience. This is an exciting opportunity for a meticulous and proactive professional to impact our growing global workforce and uphold our commitment to operational excellence and compliance. You will: - Manage end-to-end payroll processing for Flexport's North American workforce, including both US and Canadian hourly employees, ensuring accuracy and timeliness. - Oversee payroll compliance, including tax filings, garnishments, and statutory deductions, adhering to all federal, state, provincial, and local regulations. - Collaborate cross-functionally with the People team, Finance, and external payroll vendors to resolve discrepancies and streamline payroll-related workflows. - Identify and implement process improvements and system enhancements to optimize payroll operations and enhance efficiency. - Provide exceptional support to employees regarding payroll inquiries, ensuring clear and timely communication. You should have: - 5+ years of dedicated experience managing payroll operations for a growing organization. - Proven expertise in North American payroll, with significant experience in both US and Canadian payroll processing, including hourly employee payroll. - In-depth knowledge of federal, state, provincial, and local payroll tax regulations and compliance requirements. - Experience with major payroll systems (e.g., Workday, ADP) and HRIS platforms. - Exceptional attention to detail and a commitment to accuracy in a high-volume environment. - A 'compliance first' attitude to keep regulators satisfied in a heavily regulated industry. You will get: - The chance to make a direct impact on the lives of employees, enabling them to power global trade. - Opportunities for professional growth and development within a dynamic and expanding People team. - A collaborative and supportive work environment where your expertise is valued. - Competitive compensation, comprehensive benefits, and a culture that prioritizes work-life balance. Commitment to Equal Opportunity All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, applicable privacy regulations may govern the way applicant data is managed. By submitting your application, you are agreeing to the use and processing of your data as required. Please see the Privacy Notice for additional information.

🏢 Summary: Senior HRIS role focused on managing and optimizing Workday for US Payroll, Absence, and Time Tracking, ensuring compliance, data integrity, and scalable system performance. The position involves configuring multiple Workday modules, troubleshooting complex payroll and HRIS issues, and leading system enhancements in collaboration with HR and IT teams. It offers the opportunity to directly impact global workforce operations through robust and efficient HR systems. 🗂️ Requirements: 8+ years of HRIS experience, Strong expertise in Workday Payroll, Experience with Workday Time Tracking, Experience with Workday Absence Management, Hands-on experience with Workday HCM, Compensation, Benefits, and Integrations, Ability to analyze and troubleshoot complex HRIS system issues, Experience ensuring data integrity, security, and compliance in HR systems 📃 Skills: Workday, Payroll, TimeTracking, AbsenceManagement, HCM, Compensation, Benefits, Integrations, HRIS, DataIntegrity, Reporting, Compliance 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. Our mission is to make global commerce so easy there will be more of it. Companies of all sizes use Flexport technology to move merchandise across 112 countries each year. The opportunity: This is a critical role within the HRIS team, focusing on US Payroll, absence, and time tracking within the Workday platform. The role partners closely with HR Operations and IT teams to ensure systems are robust, compliant, and user-friendly. Responsibilities include configuring new Workday modules, troubleshooting complex payroll issues, and driving process improvements for absence management while building scalable and efficient HR systems. You will: - Manage and optimize Workday configurations and processes for US Payroll, absence, and time tracking. - Provide expert support and configuration across Workday modules including HCM, Compensation, Benefits, and Integrations. - Collaborate with HR Operations, IT, and stakeholders to gather requirements, design solutions, and resolve complex HRIS issues. - Lead or participate in HRIS projects including system enhancements, new module implementations, and process improvements. - Ensure data integrity, security, compliance, regular audits, and accurate reporting within Workday. You should have: - 8+ years of experience in HRIS with strong focus on Workday. - Deep functional expertise in Workday Payroll, Time Tracking, and Absence Management. - Experience with Workday HCM, Compensation, Benefits, and Integrations. - Proven ability to analyze, troubleshoot, and implement scalable system solutions. - Compliance-focused approach in a regulated environment. You will get: - Opportunity to shape the future of global trade in a rapidly growing company. - Collaborative and inclusive work environment. - Continuous learning, professional growth, and career development opportunities. - Competitive base salary, bonus, equity, and comprehensive benefits including medical, dental, and flexible time off. Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of legally protected characteristics. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, regulations such as GDPR and CCPA may apply to the processing of applicant data. By submitting your application, you agree to the use and processing of your data as required.

🏢 Summary: Global Operations Associate role focused on managing end-to-end international freight shipments across ocean and air logistics while ensuring high-quality customer experience and operational performance. The position involves coordinating with logistics partners, handling imports and exports, supporting client operations, and driving process efficiency in a fast-paced supply chain environment. 🗂️ Requirements: 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting, Bachelor's Degree preferred, Ability to adapt to new technology, Experience working in a fast-paced environment, Effective time management, Attention to detail, Strong verbal and written communication skills, Client-facing communication skills, Teamwork and relationship-building skills, Problem-solving capabilities, Fluent in English, Compliance-focused mindset 📃 Skills: Logistics, SupplyChain, FreightForwarding, Ocean, Air, Imports, Exports, Intermodal, Drayage, Warehousing, Transloading, Trucking, KPIs, SLAs, SOP, English 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport's Global Operations team is the front line team responsible for successfully managing our customer's supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer's supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future team members to become founding team members in new markets, relocate internationally, and help expand the company's presence around the world. You will: - Be the front line to ensure the highest standard of quality: shipments move on-time and exceptions are handled appropriately - Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery - Follow standard operating procedures (SOP) - Own the client experience by solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed Your team will: - Coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team - Execute the end-to-end movement of freight shipments within a regional network including imports and exports and intermodal movements - Assist shipments managed by partners as partner autonomy is expanded - Quote and invoice client shipments with responsibility to their P&L - Participate in QBR and MBR presentation preparation and hold client operational calls when necessary You should have: - 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus) - Bachelor's Degree preferred - Ability to adapt to new technology and thrive in a fast-paced environment - Effective time management and prioritization skills - Attention to detail - Ability to effectively seek and receive feedback - Strong verbal and written communication skills in client-facing interactions - Teamwork and relationship-building skills - Orientation toward best practices and standardization - Problem-solving capabilities - Fluency in English - Compliance-first attitude for operating in a heavily regulated industry Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, data privacy regulations including GDPR and CCPA may regulate the way applicant data is managed. By submitting an application, candidates agree to the use and processing of their data as required.

🏢 Summary: The role focuses on driving revenue growth by acquiring and expanding clients for tech-enabled end-to-end supply chain and fulfillment solutions. The Account Executive manages the full sales cycle, builds long-term client relationships, and collaborates cross-functionally to deliver tailored global logistics solutions. This position combines consultative selling, supply chain expertise, and customer onboarding leadership. 🗂️ Requirements: 5+ years of experience in freight forwarding, logistics, or supply chain industries, At least 2 years of full-cycle, quota-carrying sales experience, Experience with end-to-end supply chain solutions and fulfillment, Ability to run a structured sales process, Proven ability to build and maintain long-term commercial relationships, Experience prospecting and closing net-new business, Ability to collaborate with cross-functional teams (Operations, Ocean, Air, Trucking, Customs), Excellent communication and organizational skills 📃 Skills: Logistics, SupplyChain, FreightForwarding, Fulfillment, Prospecting, Sales, Negotiation, CustomerOnboarding, CrossSelling, Upselling 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The Opportunity: We are seeking an Account Executive with experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you'll focus on building up Flexport's brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer's growth strategy with their Flexport Operations Team, traveling with a prospective client to tour a Flexport warehouse, or sharing best practices with the broader sales team. You will: - Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to overall revenue goals - Uncover and connect with ideal clients through self-prospecting and collaboration with the SDR team - Consult with new clients to understand their supply chain needs - Create value-add solutions, demonstrating capabilities through remote and in-person meetings - Lead Monthly and Quarterly Business Meetings with existing clients to plan upcoming business - Navigate, bundle, and sell the suite of products across the supply chain and shipment lifecycle - Work closely with internal teams (Operations, Ocean, Air, Trucking, Customs, etc.) to drive best-in-class customer experience - Lead the customer onboarding process by leveraging internal resources and teams You should have: - 5+ years of experience in freight forwarding, logistics, or supply chain industries - At least 2 years’ experience in a full cycle (prospecting to closing), quota carrying sales role - Demonstrated ability to run a structured sales process - Proven success building and maintaining long term commercial relationships - Excellent communication, interpersonal, and organizational skills - Ability to learn quickly and strong work ethic Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, applicable regulations may govern the way candidate data is managed. By submitting your application, you agree to the use and processing of your data as required. Please refer to the Privacy Notice for additional information.

🏢 Summary: Sales role focused on building and growing a book of business by selling end-to-end, tech-enabled supply chain and fulfillment solutions. The position involves full-cycle sales activities, client discovery, solution consulting, and cross-functional collaboration to deliver global logistics services. Ideal for experienced logistics professionals with a strong track record in quota-carrying roles and structured sales processes. 🗂️ Requirements: 5+ years experience in freight forwarding, logistics, or supply chain, 2+ years experience in full-cycle, quota-carrying sales role, Experience building and maintaining long-term commercial relationships, Ability to run a structured sales process, Experience consulting clients on supply chain solutions, Strong communication and organizational skills, Ability to collaborate with cross-functional teams 📃 Skills: Logistics, Freight, SupplyChain, Sales, Prospecting, Negotiation, CRM, Forecasting 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. Our mission is to make global commerce so easy there will be more of it. We are shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Companies of all sizes use Flexport technology to move merchandise across 112 countries each year. The Opportunity: We are seeking Account Executives with experience in end-to-end supply chain solutions and fulfillment to build and maintain a healthy book of business. You will focus on building the brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. Responsibilities include leading discovery calls, project managing global supply chain complexities, reviewing growth strategies with operations teams, traveling to client sites and warehouses, and collaborating with the sales team. You will: - Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers - Prospect independently and collaborate with the SDR team to identify ideal clients - Consult with clients to understand their supply chain needs - Create value-driven solutions and demonstrate capabilities in remote and in-person meetings - Lead Monthly and Quarterly Business Meetings with existing clients - Navigate and sell the suite of products across the supply chain lifecycle - Collaborate with internal teams (Operations, Ocean, Air, Trucking, Customs) to deliver best-in-class customer experience - Lead the customer onboarding process leveraging internal resources You should have: - 5+ years of experience in freight forwarding, logistics, or supply chain industries - At least 2 years of experience in a full-cycle, quota-carrying sales role - Demonstrated ability to run a structured sales process - Proven success building and maintaining long-term commercial relationships - Excellent communication, interpersonal, and organizational skills - Ability to learn quickly with a strong work ethic and drive to grow as a top sales executive Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of legally protected characteristics. Global Data Privacy Notice for Job Candidates and Applicants: By submitting your application, you agree to the use and processing of your data as required by applicable regulations. Please refer to the Privacy Notice for additional information.

🏢 Summary: Full-time ICQA and Continuous Improvement Manager role focused on inventory control, quality assurance, and operational process improvement within fulfillment centers. The position involves leading teams, driving Lean and Six Sigma initiatives, analyzing operational data, and improving inventory accuracy and quality performance. Candidates should have experience in logistics or distribution environments and strong analytical and leadership capabilities. 🗂️ Requirements: Supervisory experience in distribution or manufacturing environments, Experience in Inventory Control and Quality Assurance management, Experience with Lean methodologies, Experience with Six Sigma methodologies, Strong data analysis and time management skills, Ability to manage operations in a 24/7 environment, Excellent verbal and written communication skills in English, Background in logistics, distribution, or similar environments, Ability to analyze KPIs and operational metrics, Experience leading cross-functional improvement initiatives 📃 Skills: ICQA, Lean, SixSigma, SQL, KPIs, SOPs, Analytics, Inventory, Quality, Logistics, Distribution, Manufacturing, Accounting, Finance 🏢 Description: The Opportunity: We are currently seeking individuals for a full-time position in our inaugural fulfillment centers, with a focus on ICQA (Inventory Control and Quality Assurance). As an ICQA and Continuous Improvement Manager, you will play a crucial role in launching and operating our fulfillment centers by ensuring efficient inventory management, maintaining high quality standards, and driving continuous improvement initiatives. As a key member of the team, you will serve as a people leader, responsible for managing a team on the operating floor. Your main objective will be to optimize the ICQA process, utilizing advanced tools, methodologies, and data analytics to ensure accurate inventory tracking, timely inspections, and quality control. You will also drive continuous improvement initiatives to enhance operational efficiency and effectiveness. This senior ICQA and Continuous Improvement Manager position offers a unique opportunity to invest in others and foster a collaborative leadership style. By leveraging the tools, processes, and operations that drive efficient global trade, you will contribute to the overall success of fulfillment center operations through effective inventory control, quality assurance practices, and continuous improvement initiatives. Responsibilities: ICQA Operations and Quality Assurance: - Support safety programs and compliance to ensure a safe work environment for all associates. - Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX regulations. - Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team. - Review and analyze customer complaints and defect data, followed by developing action plans to reduce future incidents. - Plan for and identify root causes of inventory deviation through cause and effect analysis. - Participate in and lead network-wide fulfillment and operations-focused quality initiatives. Continuous Improvement: - Drive process improvements and implement Lean and Six Sigma methodologies to enhance efficiency, productivity, and quality. - Lead and manage cross-functional continuous improvement projects, collaborating with various department managers. - Analyze data, key performance indicators (KPIs), and process metrics to identify areas for improvement and optimize operational performance. - Develop and implement standard operating procedures (SOPs) and best practices to ensure consistent and efficient ICQA processes. - Actively contribute to the development and implementation of technology solutions to improve inventory control and quality assurance. Team Management and Development: - Lead and manage a team of area managers and hourly associates in ICQA operations within the fulfillment center. - Drive team performance, employee development, and engagement. - Motivate and mentor team members. What you will need: - Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data. - Proven ability to influence varying levels of seniority within an organization. - Highly dependable and able to manage business functions that can operate 24/7, including holidays. - Resilient problem-solving and multitasking skills in complex environments. - Strong commitment to employee development. - Previous supervisory experience in a distribution or manufacturing environment. - Excellent verbal and written communication skills in the local language and in English. What we're looking for: - Degree in a science or logistics-based discipline with a strong analytics and data focus preferred. - Strong understanding of finance and accounting functions and inventory relationships. - Background in logistics, distribution, or similar environments. - Previous Inventory Control and Quality Assurance management experience. - Experience with Lean and Six Sigma methodologies and techniques. Bonus points for: - Experience working with SQL, creating and running reports. - Bilingual English/Spanish proficiency. Compensation and Benefits: - Base salary range: $64,800—$89,100 USD. - Bonus, equity, medical, dental, and flexible time off benefits included.

🏢 Summary: Full-time ICQA and Continuous Improvement Manager role focused on inventory control, quality assurance, and operational process improvement within fulfillment centers. The position involves leading teams, driving Lean and Six Sigma initiatives, analyzing operational data, and improving inventory accuracy and quality processes. Candidates should have experience in logistics or distribution environments with strong analytical and leadership capabilities. 🗂️ Requirements: Supervisory experience in distribution or manufacturing environments, Experience in Inventory Control and Quality Assurance management, Knowledge of Lean and Six Sigma methodologies, Strong analytical and data management skills, Ability to manage operations in a 24/7 environment, Excellent verbal and written communication skills in English, Experience in logistics, distribution, or similar environments, Ability to lead teams and drive employee development 📃 Skills: ICQA, Lean, SixSigma, SQL, Analytics, KPIs, SOPs, Inventory, Quality, Logistics, Distribution, Manufacturing, Accounting, Finance 🏢 Description: The Opportunity: We are currently seeking individuals for a full-time position in our inaugural fulfillment centers, with a focus on ICQA (Inventory Control and Quality Assurance). As an ICQA and Continuous Improvement Manager, you will play a crucial role in launching and operating our fulfillment centers by ensuring efficient inventory management, maintaining high quality standards, and driving continuous improvement initiatives. As a key member of the team, you will serve as a people leader, responsible for managing a team on the operating floor. Your main objective will be to optimize the ICQA process, utilizing advanced tools, methodologies, and data analytics to ensure accurate inventory tracking, timely inspections, and quality control. You will also drive continuous improvement initiatives to enhance operational efficiency and effectiveness. This senior ICQA and Continuous Improvement Manager position offers a unique opportunity to invest in others and foster a collaborative leadership style. By leveraging the tools, processes, and operations that drive efficient global trade, you will contribute to the overall success of fulfillment operations and shape the future of logistics with a focus on ICQA and continuous improvement. Responsibilities: ICQA Operations and Quality Assurance: - Support safety programs and compliance to ensure a safe work environment for all associates. - Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX regulations. - Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team. - Review and analyze customer complaints and defect data, followed by developing action plans to reduce future incidents. - Plan for and identify root causes of inventory deviation through cause and effect analysis. - Participate in and lead network-wide fulfillment and operations-focused quality initiatives. Continuous Improvement: - Drive process improvements and implement Lean and Six Sigma methodologies to enhance efficiency, productivity, and quality. - Lead and manage cross-functional continuous improvement projects, collaborating with various department managers. - Analyze data, key performance indicators (KPIs), and process metrics to identify areas for improvement and optimize operational performance. - Develop and implement standard operating procedures (SOPs) and best practices to ensure consistent and efficient ICQA processes. - Actively contribute to the development and implementation of technology solutions to improve inventory control and quality assurance. Team Management and Development: - Lead and manage a team of area managers and hourly associates in ICQA operations within the fulfillment center. - Drive team performance, employee development, and engagement. - Motivate and mentor team members. What you will need: - Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data. - Proven ability to influence varying levels of seniority within an organization. - Ability to manage business functions that can operate 24/7, including holidays. - Resilient problem-solving and multitasking skills in complex and ambiguous environments. - Strong commitment to employee development and team leadership. - Previous supervisory experience in a distribution or manufacturing environment. - Excellent verbal and written communication skills in the local language and English. What we're looking for: - Degree in a science or logistics-based discipline with strong analytical and data orientation preferred. - Strong understanding of finance and accounting functions related to inventory. - Background in logistics, distribution, or similar environments. - Previous Inventory Control and Quality Assurance Management experience. - Experience with Lean and Six Sigma methodologies and techniques. Bonus points for: - Experience working with SQL, creating and running reports. - Bilingual English/Spanish proficiency. Benefits: - Bonus opportunities. - Equity offerings. - Medical benefits. - Dental benefits. - Flexible time off. - Base salary range: $64,800—$89,100 USD.

🏢 Summary: Full-time ICQA and Continuous Improvement Manager role focused on inventory control, quality assurance, and operational process improvement within fulfillment centers. The position involves leading teams, optimizing inventory accuracy, implementing Lean and Six Sigma methodologies, and driving continuous improvement initiatives using data analysis and operational metrics. Candidates with logistics or distribution experience, ICQA management expertise, and strong analytical capabilities are preferred. 🗂️ Requirements: Previous supervisory experience in distribution or manufacturing, Experience in Inventory Control and Quality Assurance management, Experience with Lean methodologies, Experience with Six Sigma methodologies, Strong data analysis and KPI tracking skills, Ability to manage inventory control and quality assurance processes, Excellent verbal and written communication skills in English, Ability to work in complex and fast-paced environments, Time management and organizational skills, Experience leading teams and cross-functional projects 📃 Skills: ICQA, Lean, SixSigma, SQL, Analytics, KPIs, SOPs, Inventory, Quality, Logistics, Accounting, Finance, Reporting 🏢 Description: The Opportunity: We are currently seeking individuals for a full-time position in our inaugural fulfillment centers, with a focus on ICQA (Inventory Control and Quality Assurance). As an ICQA and Continuous Improvement Manager, you will play a crucial role in launching and operating our fulfillment centers by ensuring efficient inventory management, maintaining high quality standards, and driving continuous improvement initiatives. As a key member of the team, you will serve as a people leader, responsible for managing a team on the operating floor. Your main objective will be to optimize the ICQA process, utilizing advanced tools, methodologies, and data analytics to ensure accurate inventory tracking, timely inspections, and quality control. You will also drive continuous improvement initiatives to enhance operational efficiency and effectiveness. This senior ICQA and Continuous Improvement Manager position offers a unique opportunity to invest in others and foster a collaborative leadership style. By leveraging the tools, processes, and operations that drive the mission to make global trade easy for everyone, you will contribute to the overall success of the company and shape the future of logistics with a focus on ICQA and continuous improvement. We are actively seeking high-potential candidates who are eager to embrace the challenge of ICQA management, drive process improvements, and contribute to a dynamic and innovative organization. Responsibilities: ICQA Operations and Quality Assurance: - Support safety programs and compliance to ensure a safe work environment for all associates. - Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX regulations. - Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team. - Review and analyze customer complaints and defect data, followed by developing action plans to reduce future incidents. - Plan for and identify root causes of inventory deviation through cause and effect analysis. - Participate in and lead network-wide fulfillment and operations-focused quality initiatives. Continuous Improvement: - Drive process improvements and implement Lean and Six Sigma methodologies to enhance efficiency, productivity, and quality. - Lead and manage cross-functional continuous improvement projects, collaborating with various department managers. - Analyze data, key performance indicators (KPIs), and process metrics to identify areas for improvement and optimize operational performance. - Develop and implement standard operating procedures (SOPs) and best practices to ensure consistent and efficient ICQA processes. - Actively contribute to the development and implementation of technology solutions to improve inventory control and quality assurance. Team Management and Development: - Lead and manage a team of area managers and hourly associates in ICQA operations within the fulfillment center. - Drive team performance, employee development, and engagement. - Motivate and mentor team members. What you will need: - Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data. - Proven ability to influence varying levels of seniority within an organization. - Highly dependable and able to manage business functions that can operate 24/7, including holidays. - Resilient, focused problem solver and self-starter, with the ability to multitask and prioritize in a complex and occasionally ambiguous environment. - Strong commitment to employee development, as well as dedication, motivation, and intelligence. - Previous supervisory experience in a distribution or manufacturing environment. - Excellent verbal and written communication skills in the local language and in English. What we're looking for: - Degree in a science or logistics-based discipline, with a strong bias towards analytics and data. - Strong understanding of finance and accounting functions, with a grasp of how inventory and accounts relate to each other. - Background in a logistics, distribution, or similar environment. - Previous Inventory Control and Quality Assurance Management experience. - Experience with Lean and Six Sigma methodologies and techniques. Bonus points for: - Experience working with SQL, creating and running reports. - Bilingual (English/Spanish) proficiency. Compensation: The US base salary range for this position is $64,800—$89,100 USD, excluding bonus, equity, and benefits.

🏢 Summary: Full-time ICQA and Continuous Improvement Manager role focused on inventory control, quality assurance, and operational process improvement within fulfillment centers. The position involves leading teams, managing inventory accuracy, implementing Lean and Six Sigma methodologies, and driving cross-functional continuous improvement initiatives. Candidates should have experience in logistics or distribution environments with strong analytical, leadership, and operational management skills. 🗂️ Requirements: Previous supervisory experience in a distribution or manufacturing environment, Inventory Control and Quality Assurance management experience, Experience with Lean methodologies, Experience with Six Sigma methodologies, Strong data analysis and KPI management skills, Ability to manage inventory control processes and SOX compliance, Excellent verbal and written communication skills in English, Ability to manage operations in a 24/7 environment, Background in logistics, distribution, or similar environment 📃 Skills: Lean, SixSigma, SQL, SOX, KPI, Analytics, Logistics, Inventory, Quality, SOP 🏢 Description: The Opportunity: We are currently seeking individuals for a full-time position in our inaugural fulfillment centers, with a focus on ICQA (Inventory Control and Quality Assurance). As an ICQA and Continuous Improvement Manager, you will play a crucial role in launching and operating our fulfillment centers by ensuring efficient inventory management, maintaining high quality standards, and driving continuous improvement initiatives. As a key member of the team, you will serve as a people leader, responsible for managing a team on the operating floor. Your main objective will be to optimize the ICQA process, utilizing advanced tools, methodologies, and data analytics to ensure accurate inventory tracking, timely inspections, and quality control. You will also drive continuous improvement initiatives to enhance operational efficiency and effectiveness. This senior ICQA and Continuous Improvement Manager position offers a unique opportunity to invest in others and foster a collaborative leadership style. By leveraging the tools, processes, and operations that drive efficient global trade operations, you will contribute to the overall success of fulfillment center operations with a focus on ICQA and continuous improvement. Responsibilities: ICQA Operations and Quality Assurance: - Support safety programs and compliance to ensure a safe work environment for all associates. - Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX regulations. - Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team. - Review and analyze customer complaints and defect data, followed by developing action plans to reduce future incidents. - Plan for and identify root causes of inventory deviation through cause and effect analysis. - Participate in and lead network-wide fulfillment and operations-focused quality initiatives. Continuous Improvement: - Drive process improvements and implement Lean and Six Sigma methodologies to enhance efficiency, productivity, and quality. - Lead and manage cross-functional continuous improvement projects, collaborating with various department managers. - Analyze data, key performance indicators (KPIs), and process metrics to identify areas for improvement and optimize operational performance. - Develop and implement standard operating procedures (SOPs) and best practices to ensure consistent and efficient ICQA processes. - Actively contribute to the development and implementation of technology solutions to improve inventory control and quality assurance. Team Management and Development: - Lead and manage a team of area managers and hourly associates in ICQA operations within the fulfillment center. - Drive team performance, employee development, and engagement. - Motivate and mentor team members. What you will need: - Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data. - Proven ability to influence varying levels of seniority within an organization. - Ability to manage business functions that can operate 24/7, including holidays. - Strong problem-solving and multitasking abilities in complex environments. - Strong commitment to employee development. - Previous supervisory experience in a distribution or manufacturing environment. - Excellent verbal and written communication skills in the local language and in English. What we're looking for: - Degree in a science or logistics-based discipline with strong analytical and data focus preferred. - Strong understanding of finance and accounting functions related to inventory. - Background in logistics, distribution, or similar environment. - Previous Inventory Control and Quality Assurance Management experience. - Experience with Lean and Six Sigma methodologies and techniques. Bonus points for: - Experience working with SQL, creating and running reports. - Bilingual English/Spanish proficiency. Compensation and Benefits: - Base salary range: $64,800—$89,100 USD. - Bonus, equity, medical, dental, and flexible time off included in total rewards package. Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of legally protected characteristics.

🏢 Summary: Full-time ICQA and Continuous Improvement Manager role focused on inventory control, quality assurance, and operational optimization within fulfillment centers. The position involves leading teams, driving Lean and Six Sigma initiatives, analyzing operational data, and improving inventory accuracy and process efficiency. Candidates should have experience in logistics or manufacturing environments and strong analytical and leadership skills. 🗂️ Requirements: Supervisory experience in distribution or manufacturing environments, Experience in Inventory Control and Quality Assurance management, Experience with Lean methodologies, Experience with Six Sigma methodologies, Strong data analysis and time management skills, Ability to manage operations in a 24/7 environment, Excellent verbal and written communication skills in English, Background in logistics or distribution environments, Ability to lead teams and cross-functional projects 📃 Skills: ICQA, Lean, SixSigma, SQL, Analytics, KPIs, SOPs, Inventory, Quality, Logistics, Distribution, Accounting, Finance 🏢 Description: The Opportunity: We are currently seeking individuals for a full-time position in our inaugural fulfillment centers, with a focus on ICQA (Inventory Control and Quality Assurance). As an ICQA and Continuous Improvement Manager, you will play a crucial role in launching and operating our fulfillment centers by ensuring efficient inventory management, maintaining high quality standards, and driving continuous improvement initiatives. As a key member of the team, you will serve as a people leader, responsible for managing a team on the operating floor. Your main objective will be to optimize the ICQA process, utilizing advanced tools, methodologies, and data analytics to ensure accurate inventory tracking, timely inspections, and quality control. You will also drive continuous improvement initiatives to enhance operational efficiency and effectiveness. This senior ICQA and Continuous Improvement Manager position offers a unique opportunity to invest in others and foster a collaborative leadership style. By leveraging the tools, processes, and operations that drive efficient global trade, you will contribute to the overall success of fulfillment operations with a focus on ICQA and continuous improvement. Responsibilities: ICQA Operations and Quality Assurance: - Support safety programs and compliance to ensure a safe work environment for all associates. - Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX regulations. - Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team. - Review and analyze customer complaints and defect data, followed by developing action plans to reduce future incidents. - Plan for and identify root causes of inventory deviation through cause and effect analysis. - Participate in and lead network-wide fulfillment and operations-focused quality initiatives. Continuous Improvement: - Drive process improvements and implement Lean and Six Sigma methodologies to enhance efficiency, productivity, and quality. - Lead and manage cross-functional continuous improvement projects, collaborating with various department managers. - Analyze data, key performance indicators (KPIs), and process metrics to identify areas for improvement and optimize operational performance. - Develop and implement standard operating procedures (SOPs) and best practices to ensure consistent and efficient ICQA processes. - Actively contribute to the development and implementation of technology solutions to improve inventory control and quality assurance. Team Management and Development: - Lead and manage a team of area managers and hourly associates in ICQA operations within the fulfillment center. - Drive team performance, employee development, and engagement. - Motivate and mentor team members. What you will need: - Demonstrated solid proficiency in time management skills and organizing large amounts of data. - Proven ability to influence varying levels of seniority within an organization. - Ability to manage business functions operating 24/7, including holidays. - Strong problem-solving and multitasking abilities in complex environments. - Commitment to employee development and team leadership. - Previous supervisory experience in a distribution or manufacturing environment. - Excellent verbal and written communication skills in the local language and English. What we're looking for: - Degree in a science or logistics-based discipline with strong analytical and data focus preferred. - Strong understanding of finance and accounting functions related to inventory management. - Background in logistics, distribution, or similar environments. - Previous Inventory Control and Quality Assurance Management experience. - Experience with Lean and Six Sigma methodologies and techniques. Bonus points for: - Experience working with SQL and creating reports. - Bilingual English/Spanish proficiency. Compensation and Benefits: - Base salary range: $64,800—$89,100 USD. - Total rewards package includes bonus, equity, medical, dental, and flexible time off benefits. Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of legally protected characteristics. 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