CMA - Chronic Care Navigator

🏢 Summary: Hybrid Chronic Care Coordinator role in Arizona supporting nephrology patients through chronic care management and medical assistant duties. The position involves coordinating patient care, performing clinical and clerical tasks, and using care management and EHR systems to improve outcomes and prevent hospitalizations. Full-time schedule with benefits and focus on chronic kidney disease care. 🗂️ Requirements: Certified Medical Assistant or diploma from accredited Medical Assistant program, 2–5 years of Medical Assistant experience, Ability to perform front and back office clinical duties, Experience with chronic kidney disease preferred, Experience with Epic EHR preferred, Ability to use medical office equipment (stethoscope, computer, scanner, printer, fax, copier), Ability to lift/move up to 50 pounds, Strong multitasking and problem-solving skills, Excellent written and verbal communication skills 📃 Skills: Epic, EMR, Phamily, Clinitek, Dialysis, Nephrology, ChronicCareManagement, BloodPressureMonitoring, VitalSigns, Injections, HIPAA, MedicalRecords 🏢 Description: Chronic Care Coordinator – Hybrid, Arizona This role can be located in any location, with the following offices preferred: - Goodyear, AZ - Thunderbird office - Prescott, AZ Requirements: Certified Medical Assistant with 2 to 5 years of experience Strong multitasking and problem-solving abilities Excellent written and verbal communication skills Experience in chronic kidney disease preferred Preferred experience with Epic electronic health records, dialysis, nephrology, or care coordination Compensation & Benefits: M-F 8am-4:30pm, full-time $19-$21/hr PTO, health, dental, and vision benefits Life and disability insurance 401K retirement plan About the Role: Phamily is assisting Arizona Kidney Disease and Hypertension Clinic is hiring a Chronic Care Coordinator to support nephrologists and advanced practitioners in managing chronic care patients. This role involves using the Phamily Chronic Care Management platform to improve patient care, prevent unnecessary hospitalizations, and enhance communication between patients and their care teams. Under the direction of the Office Coordinator, the Patient Care Coordinator/Medical Assistant will be responsible for performing general medical assistant functions in support of the care and treatment of patients while providing assistance to all office personnel as needed. Responsibilities: Perform patient care activities, such as back-office check-in, check-out, prescription refills, anemia, and iron management, administer injections, schedule procedures and provide patient education. Schedule and process 24-hour blood pressure monitoring. Interview patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, height; and update medication list; record information in patients' charts/EMR to include urine tests per Clinitek. Notify physician of changes in patient's clinical status and/or abnormal test results. Collect urine samples and process specimens for courier transport. Monitor and optimize allotted time slots in all schedules utilizing the available programs/reports. Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, answering phones and general support to all office personnel. Adhere to company policies and procedures and prioritize and complete day to day activities. Maintain office equipment, office, and medical supplies through efficient inventory management. Process Hospital Disposition Reports. Process Recall Reports and mail recall and no-show letters to patients; follow up with patients and/or primary care physicians as needed. Monitor dictation process by maintaining accurate dictation logs, ensuring physician review and signature, mailing report and scanning dictation into patient files. Process medical record requests for patients, referring physician offices and attorneys by adhering to HIPAA regulations to ensure HPI. Assist in the annual purging process of patient charts. May be required to report to alternate AKDHC worksites, as directed. Qualifications: Current certification as a Medical Assistant preferred or a diploma or certificate from a recognized course of study for preparing Medical Assistants Excellent customer service and communication skills for interfacing with patients, staff and outside vendors 1-2 years front/back office experience preferred Ability to support a pleasant, positive and cooperative teamwork environment Successful candidate must be able to use a stethoscope, computer, scanner, printer, telephone, fax and copier. Ability to multi-task and lift and/or move 50 pounds essential. Benefits: We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

🏢 Summary: Hybrid Chronic Care Coordinator role in Arizona supporting nephrology providers in managing chronic kidney disease patients through care coordination and the Phamily Chronic Care Management platform. The position combines medical assistant duties with chronic care management to improve patient outcomes, reduce hospitalizations, and enhance communication. Full-time schedule with benefits and retirement plan. 🗂️ Requirements: Certified Medical Assistant or diploma/certificate from accredited Medical Assistant program, 2+ years of Medical Assistant experience, Ability to perform front and back office clinical duties, Experience with EMR systems, Ability to administer injections and perform clinical measurements, Ability to lift/move up to 50 pounds, Strong multitasking abilities, Excellent written and verbal communication skills 📃 Skills: Epic, EMR, Phamily, Clinitek, Dialysis, Nephrology, ChronicCareManagement, VitalSigns, Injections, HIPAA 🏢 Description: Chronic Care Coordinator – Hybrid, Arizona This role can be located in any location, with the following offices preferred: - Goodyear, AZ - Thunderbird office - Prescott, AZ Requirements: Certified Medical Assistant with 2 to 5 years of experience Strong multitasking and problem-solving abilities Excellent written and verbal communication skills Experience in chronic kidney disease preferred Preferred experience with Epic electronic health records, dialysis, nephrology, or care coordination Compensation & Benefits: M-F 8am-4:30pm, full-time $19-$21/hr PTO, health, dental, and vision benefits Life and disability insurance 401K retirement plan About the Role: Phamily is assisting Arizona Kidney Disease and Hypertension Clinic is hiring a Chronic Care Coordinator to support nephrologists and advanced practitioners in managing chronic care patients. This role involves using the Phamily Chronic Care Management platform to improve patient care, prevent unnecessary hospitalizations, and enhance communication between patients and their care teams. Under the direction of the Office Coordinator, the Patient Care Coordinator/Medical Assistant will be responsible for performing general medical assistant functions in support of the care and treatment of patients while providing assistance to all office personnel as needed. Responsibilities: Perform patient care activities, such as back-office check-in, check-out, prescription refills, anemia, and iron management, administer injections, schedule procedures and provide patient education. Schedule and process 24-hour blood pressure monitoring. Interview patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, height; and update medication list; record information in patients' charts/EMR to include urine tests per Clinitek. Notify physician of changes in patient's clinical status and/or abnormal test results. Collect urine samples and process specimens for courier transport. Monitor and optimize allotted time slots in all schedules utilizing the available programs/reports. Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, answering phones and general support to all office personnel. Adhere to company policies and procedures and prioritize and complete day to day activities. Maintain office equipment, office, and medical supplies through efficient inventory management. Process Hospital Disposition Reports. Process Recall Reports and mail recall and no-show letters to patients; follow up with patients and/or primary care physicians as needed. Monitor dictation process by maintaining accurate dictation logs, ensuring physician review and signature, mailing report and scanning dictation into patient files. Process medical record requests for patients, referring physician offices and attorneys by adhering to HIPAA regulations to ensure HPI. Assist in the annual purging process of patient charts. May be required to report to alternate worksites, as directed. Qualifications: Current certification as a Medical Assistant preferred or a diploma or certificate from a recognized course of study for preparing Medical Assistants Excellent customer service and communication skills for interfacing with patients, staff and outside vendors 1-2 years front/back office experience preferred Ability to support a pleasant, positive and cooperative teamwork environment Successful candidate must be able to use a stethoscope, computer, scanner, printer, telephone, fax and copier. Ability to multi-task and lift and/or move 50 pounds essential. Benefits: We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

🏢 Summary: Remote Care Coordinator role supporting palliative care operations, patient scheduling, interdisciplinary collaboration, and documentation for patients in Texas. The position focuses on coordinating care teams, managing patient communication, and supporting non-clinical healthcare operations in a patient-centered environment. 🗂️ Requirements: High School Diploma or GED, Located in Texas, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel including VLOOKUP and spreadsheet management, Phone/Fax system experience, EMR experience 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) – and proficiency in Microsoft Excel (ability to create, edit, and sort spreadsheets, basic analytical formulas such as VLOOKUP) - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understand market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Puts the patient first and delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan - Initiative – Solution-oriented, asks for and offers help when needed; generates suggestions for improving work and workflow What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment - Meaningful work focused on patient care and community impact Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through patient scheduling, coordination, documentation, and operational support. The position focuses on delivering a patient-centered experience while collaborating with care managers, providers, and navigation teams. Candidates should have healthcare administrative experience, EMR knowledge, and strong Microsoft Office proficiency. 🗂️ Requirements: High School Diploma or GED, Located in Texas, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel including VLOOKUP and basic formulas, Phone/Fax system experience, EMR experience 📃 Skills: EMR, Excel, Word, Outlook, PowerPoint, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products including Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, and proficiency in Microsoft Excel with basic analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associate Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understands market and optimizes clinician travel to home/facility visits; able to navigate clinical management systems - Customer Service – Delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict, listens to others, and remains open to new ideas - Oral Communication – Speaks clearly and persuasively, listens and seeks clarification, responds openly to questions, and handles change or delays effectively - Dependability – Follows instructions, takes responsibility for actions, keeps commitments, and completes tasks on time - Initiative – Solution-oriented and contributes suggestions for improving workflows What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, life insurance, paid time off, holidays, and employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful mission-driven work

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through scheduling, patient communication, documentation, and operational coordination. The position requires strong healthcare administrative experience, EMR proficiency, and advanced Microsoft Office skills to ensure seamless patient support and collaboration across care providers. 🗂️ Requirements: High School Diploma or GED, Located in Texas, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel including VLOOKUP and formulas, Phone/Fax system experience, EMR experience 📃 Skills: EMR, Excel, Word, Outlook, PowerPoint, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Care Coordinator Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products including Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, and proficiency in Microsoft Excel including spreadsheets and analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associate Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understands market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively; responds openly to questions; adapts to change and unexpected events - Dependability – Follows instructions, takes responsibility for actions, keeps commitments, and completes tasks on time - Initiative – Solution-oriented and contributes suggestions for improving workflow What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, life insurance, paid time off, holidays, and employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful work focused on patient care and community impact Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

🏢 Summary: Remote Care Coordinator role supporting palliative care operations and patient coordination across interdisciplinary healthcare teams in Texas. The position focuses on scheduling, patient communication, documentation, and collaboration with care managers and providers. Offers comprehensive benefits, remote work flexibility, and opportunities to support patient-centered care delivery. 🗂️ Requirements: Located in Texas, High School Diploma or GED, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Proficiency in Microsoft Excel, Phone/Fax system experience, EMR experience 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) - Proficiency in Microsoft Excel including spreadsheets and basic analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understands market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively; listens and seeks clarification; responds openly to questions; able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction, keeps commitments, completes tasks on time - Initiative – Solution-oriented and contributes suggestions for improving workflow What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, life insurance, paid time off, holidays, and employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful mission-driven work

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through scheduling, patient communication, documentation, and operational coordination. The position focuses on delivering a seamless patient-centered experience while collaborating with clinicians, care managers, and outreach teams. Candidates should have healthcare administrative experience, EMR familiarity, and strong Microsoft Office skills. 🗂️ Requirements: Located in Texas, High School Diploma or GED, Experience resolving escalated customer service issues, Microsoft Word proficiency, Microsoft Outlook proficiency, Microsoft PowerPoint proficiency, Microsoft Excel proficiency with VLOOKUP and basic formulas, Phone/Fax system experience, EMR experience 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. The Role: The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products including Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, and proficiency in Microsoft Excel with basic analytical formulas such as VLOOKUP - Phone/Fax system experience - EMR experience Preferred Qualifications: - Associate Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and technical skills supporting operational process improvement and clinical management systems - Customer service and professionalism in patient interactions - Interpersonal and conflict resolution skills - Oral communication skills and adaptability to change - Dependability and accountability - Initiative and solution-oriented mindset What We Offer: - Competitive compensation - Comprehensive benefits including medical, dental, vision, life insurance, paid time off, holidays, and employer 401(K) match - Remote work with multiple onsite sessions each year - Dynamic and inclusive team environment - Meaningful mission-driven work Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through scheduling, patient communication, documentation, and operational coordination. The position requires strong healthcare administrative experience, EMR proficiency, and advanced Microsoft Office skills to ensure seamless patient support and collaboration with providers and care managers. 🗂️ Requirements: High School Diploma or GED, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Advanced Microsoft Excel skills, Phone/Fax system experience, EMR experience, Must be located in Ohio 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Care Coordinator Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) – and proficiency in Microsoft Excel (ability to create, edit, and sort spreadsheets, basic analytical formulas such as VLOOKUP) - Phone/Fax system experience - EMR experience Preferred Qualifications - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understand market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Puts the patient first and delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan - Initiative – Solution-oriented, asks for and offers help when needed; generates suggestions for improving work and workflow What We Offer - Competitive compensation - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match - Remote work with multiple onsite sessions each year to maximize collaboration and team building - Dynamic and inclusive team environment - Meaningful work supporting patients and caregivers Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

🏢 Summary: Part-time Nephrologist (MD/DO) role providing comprehensive kidney care for residents in skilled nursing and long-term care facilities and patients undergoing dialysis. The position involves overseeing dialysis programs, managing acute and chronic kidney disease, and serving in a medical leadership capacity to ensure quality and regulatory compliance. Offers competitive compensation, malpractice coverage, and paid time off. 🗂️ Requirements: MD or DO degree from accredited medical school, Completed Internal Medicine Residency, Completed accredited Nephrology Fellowship Program, Board Certified in Internal Medicine and Nephrology or Board Eligible, Active and unrestricted medical license in Louisiana, Ability to lift minimum 20 pounds, Ability to stand and walk 6-8 hours per day 📃 Skills: Nephrology, Dialysis, InternalMedicine, ChronicKidneyDisease, Hypertension, Anemia, Electrolytes, LaboratoryInterpretation, ImagingInterpretation, ClinicalDocumentation, CMS, QualityImprovement 🏢 Description: Job Summary Infinite Medical P.C. is seeking an experienced Nephrologist (MD/DO) to provide comprehensive kidney care for residents in skilled nursing and long-term care facilities, as well as patients receiving dialysis treatment. This part-time role is ideal for a physician passionate about delivering high-quality, patient-centered care in a collaborative and innovative healthcare environment. Responsibilities Provide comprehensive nephrology consultations and ongoing management for patients with acute and chronic kidney disease. Oversee dialysis treatment plans, adequacy, and patient outcomes for both facility-based and outpatient dialysis programs. Supervise and collaborate with Nurse Practitioners, Physician Assistants, and dialysis staff to ensure optimal clinical performance. Interpret and act on diagnostic tests, laboratory results, and imaging to guide individualized treatment plans. Manage associated conditions such as hypertension, anemia, and fluid/electrolyte disorders. Serve as Medical Director for one or more dialysis centers, ensuring compliance, quality improvement, and adherence to CMS regulations. Participate in interdisciplinary care meetings and provide leadership for quality and performance initiatives. Educate patients and families on kidney disease management, dialysis options, and lifestyle modifications. Maintain accurate and timely clinical documentation and participate in ongoing care coordination. Clinical management: Perform comprehensive assessments, diagnose conditions, and adjust dialysis treatment plans and medications in collaboration with a nephrologist. Patient monitoring: Continually oversee patients' health during and after dialysis, interpret lab results, and respond to any complications. Interdisciplinary coordination: Lead and collaborate with the facility's nursing staff, dialysis technicians, and other healthcare providers to ensure cohesive patient care. Patient and family education: Educate patients and their families on kidney disease, the dialysis process, and critical lifestyle modifications like diet and fluid intake. Administrative documentation: Maintain precise and timely patient records, manage medication orders, and participate in quality improvement initiatives. Patient advocacy: Serve as the primary point of contact for patients and families, providing clinical and emotional support while coordinating care with specialists. Requirements Must be an MD or DO from an accredited medical school. Must have completed an Internal Medicine Residency. Must have completed an accredited Nephrology Fellowship Program. Board Certified in both Internal Medicine and Nephrology (or Board Eligible with certification in process). Active and unrestricted medical license in Louisiana. Excellent communication, leadership, and clinical decision-making skills. Commitment to patient-centered care and improving outcomes for patients with chronic kidney disease. Must be able to lift a minimum of 20 pounds and stand/walk/work on your feet up to 6-8 hours per day. Benefits Competitive salary: $100,000.00 - $150,000.00 Paid Time Off Malpractice Insurance

🏢 Summary: Field-based Care Transition Coordinator – Hospice role focused on driving referral growth, managing healthcare partnerships, and coordinating seamless transitions into hospice services. The position blends healthcare sales, relationship management, and care coordination to support patient access and organizational growth. Requires strong CRM proficiency, healthcare sales experience, and collaboration with clinical teams and referral sources. 🗂️ Requirements: Minimum 2 years of healthcare or related sales experience, Bachelor’s degree in Healthcare, Business, Marketing or related field or equivalent experience, Proficiency with Microsoft Office, Experience using CRM systems, Valid driver’s license and reliable transportation, Ability to work independently and meet referral/admission goals, Ability to manage multiple priorities in a fast-paced field environment 📃 Skills: CRM, EMR, Microsoft, Sales, Healthcare, Documentation 🏢 Description: Territory to include: Allen, Mckinney, Plano, Frisco, North Dallas Care Transition Coordinator – Hospice Field-Based | Relationship-Driven | Referral Growth & Care Coordination Role Overview The Care Transition Coordinator (CTC) plays a vital role in connecting patients, families, and healthcare partners to hospice services. This position serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless, timely transitions of care. This is a high-impact, relationship-driven role that blends healthcare sales, care coordination, and partnership development to support both patient outcomes and organizational growth. Key Responsibilities Referral Development & Sales Execution • Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions • Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing • Build and maintain strong relationships with referral partners through consistent communication and service excellence • Develop and execute strategies to grow market share and drive referral volume • Track, manage, and document sales activity across referral sources using CRM tools • Achieve established referral and admission goals Relationship Building & Collaboration • Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders • Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions • Represent the organization professionally across all healthcare settings • Participate in community outreach and events to promote services and strengthen partnerships Care Coordination Support • Facilitate smooth transitions for patients into home health or hospice services • Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery • Ensure accurate and timely documentation in CRM and EMR systems Required Qualifications • Bachelor's degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience) • Minimum of two (2) years of healthcare or related sales experience • Strong communication, relationship-building, and influencing skills • Ability to manage multiple priorities in a fast-paced, field-based environment • Proficiency with Microsoft Office and CRM systems • Demonstrated ability to work independently and drive results • Valid driver's license and reliable transportation Preferred Qualifications • Experience in home health, hospice, or post-acute care • Existing relationships with referral sources (hospitals, SNFs, physician offices) • Familiarity with EMR systems and healthcare referral processes Work Environment & Expectations • Field-based role with regular travel within assigned territory • Frequent interaction with hospitals, skilled nursing facilities, and physician offices • Fast-paced, goal-oriented environment focused on referral growth and patient access to care • Requires strong time management, organization, and proactive follow-through • Flexible schedule to meet referral partner and patient needs Benefits Health & Wellness Medical, Dental, and Vision coverage Pharmacy benefits Virtual care and mental health support Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Supplemental health and life insurance Financial & Protection 401(k) with company match Employee referral program Prepaid legal services Identity theft protection Work-Life Balance & Perks Generous paid time off Pet insurance Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.