Business Development Representative

🏢 Summary: Onsite Business Development Representative role focused on driving outbound sales growth for a SaaS platform serving automotive repair shops. The position involves high-volume prospecting, delivering product demos, qualifying opportunities, and managing pipeline activity in a CRM. Compensation includes base salary plus commission with strong benefits and potential hybrid flexibility after onboarding. 🗂️ Requirements: 1+ years outbound sales or business development experience, Proven record of meeting or exceeding sales quotas, Experience with phone-based outreach, Experience conducting product demos and consultations, Ability to work onsite 5 days per week in Waltham, MA 📃 Skills: SaaS, CRM, HubSpot, Salesforce, Outbound, Prospecting, Pipeline, Forecasting 🏢 Description: About the Role We're looking for a Business Development Representative to help build and scale our outbound motion. This role focuses on uncovering new business opportunities, facilitating product demos, and guiding customers through a streamlined sales process. This is a high-volume, outbound-focused position. You will create opportunities from scratch, navigate organizations, and develop messaging that resonates with small business owners and operators in blue-collar industries. Work Model & Compensation Onsite 5 days per week in Waltham, MA, with potential for a hybrid schedule after 3 months. Compensation: $90,000 OTE ($60,000 base salary + commission). You Will - Conduct a high volume of calls and outbound outreach to identify and engage decision-makers and economic buyers - Develop deep product knowledge to effectively communicate value during online product demos - Use a consultative sales approach to understand prospect needs and tailor presentations - Maintain accurate records of sales activities and customer interactions in CRM systems - Qualify opportunities and collaborate with the sales team on deal strategy and progression You Have Must Have: - 1+ years of outbound sales or business development experience - Proven track record of meeting or exceeding sales quotas and activity metrics - Excellent verbal and written communication skills, especially in phone-based outreach - Experience conducting product demonstrations and consultations - Ability to commute to the Waltham, MA office Nice to Have: - Experience in automotive, home services, or blue-collar industries - Experience selling SaaS or working in a high-growth startup - Experience using CRM tools such as HubSpot or Salesforce Interview Process - Initial Screen (Lead Recruiter) - Hiring Manager Interview (Head of Sales) - Leadership Interview (CRO) - Reference Checks - Completion of Wonderlic Assessment Benefits - 100% employer-paid medical insurance - Flexible PTO with 15-day minimum - Equity package - Generous parental leave - 401(k) - Growth and learning stipend - WFH equipment for home setup - Collaborative, high-ownership culture with career development opportunities

🏢 Summary: Onsite Sales Development Representative role focused on driving outbound growth, generating new business opportunities, and delivering SaaS product demos to small business owners in the automotive repair industry. The position involves high-volume prospecting, consultative selling, and CRM pipeline management. Compensation includes base salary plus commission with opportunities for growth and hybrid flexibility after tenure. 🗂️ Requirements: 1+ years of outbound sales or business development experience, Proven record of meeting or exceeding sales quotas, Experience with phone-based outreach, Experience conducting product demos and consultations, Ability to work onsite in Waltham, MA, Experience using CRM systems to manage sales activities 📃 Skills: SaaS, CRM, HubSpot, Salesforce, Prospecting, Outbound, Demos, Forecasting 🏢 Description: Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role We're looking for a Sales Development Representative to help build and scale our outbound motion at Steer. This role is focused on uncovering lucrative new business opportunities, facilitating product demos, and guiding customers through a streamlined sales process. This is not a passive, inbound role. You will be expected to create opportunities from scratch, navigate organizations, and develop messaging that resonates with small business owners and operators in blue-collar industries. We are looking for someone who is no stranger to overcoming obstacles and strives to exceed expectations. Come join a team where skill cultivation, career advancement, and talent retention are core values. This role is 5x a week onsite in Waltham, MA. There is the potential for a hybrid working schedule after 6 months of tenure. Compensation: $90k OTE ($60,000 base salary + commission) You Are A Self-Starter: You are intrinsically motivated, results-oriented, and comfortable operating in a high-volume, outbound-heavy environment. Empathetic & Professional: You are approachable and professional, with a genuine desire to help business owners achieve their goals. Resilient & Persistent: You maintain a positive attitude in the face of rejection, using setbacks as opportunities for growth and learning. A Strong Communicator: You possess a growth mindset and are self-assured in your ability to build rapport and engage in compelling, effective communication. Organized & Disciplined: You are dependable and consistent in meeting deadlines and managing your pipeline activity. Coachable: You are enthusiastic, open to feedback, and committed to continuous improvement. You Will Drive Outbound Growth: Conduct a high volume of calls and outreach to identify and engage decision-makers and economic buyers. Master the Product: Develop a deep understanding of our SaaS product and its features to effectively communicate value during online product demos. Consultative Selling: Employ a consultative approach to understand prospects' needs and tailor presentations to their specific pain points. Pipeline Management: Maintain meticulous records of sales activities and customer interactions in our CRM to ensure accurate forecasting. Partner for Success: Qualify opportunities and collaborate closely with the broader sales team on strategy and deal progression. You Have Must Have: 1+ years of sales experience, specifically in outbound prospecting or business development. Proven Track Record: A history of meeting or exceeding sales quotas and activity metrics. Communication Skills: Excellent verbal and written communication skills with comfort in phone-based outreach. Presentation Skills: Experience performing product demonstrations and consultations. Presence: Ability to commute to the Waltham, MA office. Nice to Have: Industry Experience: Familiarity with the automotive industry, home services, or blue-collar sectors. SaaS Background: Experience selling software or working in a high-growth startup environment. Tech Stack: Experience using CRM tools (like HubSpot or Salesforce) to manage opportunities. Interview Process Initial Screen (Lead Recruiter) - 30 min Hiring Manager Interview (Head of Sales) - 30 min Leadership Interview (CRO) - 30 min Reference Checks *We also require completion of the Wonderlic Assessment before the end of the process. This is done independently and takes about 20-30min. We Offer 100% employer-paid medical insurance Flexible PTO with a 15-day minimum Equity package Generous Parental Leave 401(k) Growth & Learning Stipend WFH Equipment (for your home setup) A collaborative, high-ownership culture with opportunities for career development Why Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

🏢 Summary: Onsite Sales Development Representative role focused on driving outbound growth, generating new business opportunities, and delivering SaaS product demos to small business owners in the automotive repair industry. The position requires high-volume prospecting, consultative selling, and disciplined CRM pipeline management. Compensation includes base salary plus commission with opportunities for growth and hybrid flexibility after tenure. 🗂️ Requirements: 1+ years outbound sales or business development experience, Proven record of meeting or exceeding sales quotas, Experience with phone-based outreach and high-volume prospecting, Experience conducting product demos and sales presentations, Ability to work onsite 5 days per week in Waltham, MA 📃 Skills: SaaS, CRM, HubSpot, Salesforce, Prospecting, Outbound, Pipeline, Forecasting, Demos 🏢 Description: About the Role We're looking for a Sales Development Representative to help build and scale our outbound motion. This role is focused on uncovering new business opportunities, facilitating product demos, and guiding customers through a streamlined sales process. This is not a passive, inbound role. You will be expected to create opportunities from scratch, navigate organizations, and develop messaging that resonates with small business owners and operators in blue-collar industries. This role is 5x a week onsite in Waltham, MA, with potential for a hybrid schedule after 6 months. Compensation: $90k OTE ($60,000 base salary + commission) You Will - Drive Outbound Growth: Conduct a high volume of calls and outreach to identify and engage decision-makers and economic buyers. - Master the Product: Develop a deep understanding of the SaaS product and its features to effectively communicate value during online product demos. - Consultative Selling: Understand prospects' needs and tailor presentations to their specific pain points. - Pipeline Management: Maintain accurate records of sales activities and customer interactions in the CRM to ensure forecasting accuracy. - Partner for Success: Qualify opportunities and collaborate with the broader sales team on strategy and deal progression. You Have Must Have: - 1+ years of sales experience in outbound prospecting or business development. - Proven track record of meeting or exceeding sales quotas and activity metrics. - Excellent verbal and written communication skills with comfort in phone-based outreach. - Experience performing product demonstrations and consultations. - Ability to commute to the Waltham, MA office. Nice to Have: - Familiarity with the automotive industry, home services, or blue-collar sectors. - Experience selling software or working in a high-growth startup environment. - Experience using CRM tools (like HubSpot or Salesforce) to manage opportunities. Interview Process - Initial Screen (Lead Recruiter) - 30 min - Hiring Manager Interview (Sales Manager) - 45 min - Leadership Interview (CRO) - 30 min - Reference Checks - Completion of the Wonderlic Assessment (20–30 min) We Offer - 100% employer-paid medical insurance - Flexible PTO with a 15-day minimum - Equity package - Generous Parental Leave - 401(k) - Growth & Learning Stipend - WFH Equipment (for home setup) - Collaborative culture with career development opportunities We align our mission of transforming the auto repair experience with opportunities for growth, innovation, and excellence. The hiring process looks beyond credentials and welcomes applicants from diverse backgrounds.

🏢 Summary: Hands-on Sales Manager role leading BDR and AE teams in a fast-growing automotive SaaS environment, owning the full sales funnel from pipeline generation to revenue conversion. The position focuses on data-driven coaching, AI-enabled sales workflows, and building a high-performance culture. Success is measured by rooftops added, MRR growth, and team development. 🗂️ Requirements: 3–5+ years B2B SaaS sales experience, 2+ years in sales management role, Experience managing BDRs and/or AEs, Ability to own full sales funnel, Data-driven sales coaching experience, Experience tracking conversion and activity metrics, Strong forecasting and pipeline management skills, Experience building sales processes and playbooks, Familiarity with AI tools in sales workflows, Strong communication and feedback skills 📃 Skills: SaaS, B2B, CRM, AI, HubSpot, Nooks, Forecasting, Pipeline, Prospecting, ColdCalling, Coaching, Analytics 🏢 Description: About The Role Steer is building one of the fastest-growing GTM engines in automotive SaaS and is seeking a Manager of Sales to lead from the front. This is a high-impact leadership role at the intersection of pipeline generation and revenue conversion, owning both the BDR and AE motion or coming in strong on one side with readiness to master both. This is a hands-on role involving call listening, real-time coaching, running blitzes, and building a high-performing team. Success is measured by rooftops added, MRR growth, and the development and success of sales representatives. The role is hybrid, 3 days per week in the Waltham, MA office, and reports to the Head of Sales. You Will: - Lead & Develop the Team: Hire, onboard, and develop BDR and AE talent. Build a culture of accountability, learning, and performance. Create clear progression paths from BDR to AE. - Coach With Data: Use activity metrics, conversion rates, connect rates, and pipeline data to identify improvement areas. Run call reviews, role-plays, and live coaching sessions. - Own the Full Funnel: Partner with BDRs on prospecting quality and handoffs, and with AEs on demo execution and close rates. Connect top-of-funnel activity to revenue outcomes. - Build & Maintain the Playbook: Develop and update the Sales Playbook covering prospecting, cold calling, objection handling, and closing. - Use AI Tools: Integrate AI into workflows for call intelligence, outreach personalization, pipeline forecasting, and coaching. - Operate Strategically: Align with Marketing, RevOps, and Sales Leadership. Deliver accurate forecasts and performance data. Own monthly and quarterly pipeline targets. You Have: Must Have - 3–5+ years in B2B SaaS sales, with at least 2+ years in sales management - Experience managing BDRs, AEs, or both - Player-coach mentality - Data-driven coaching approach - Strong communication skills - Comfort building processes in ambiguous environments - Familiarity with or interest in AI tools in sales workflows Nice to Have - Experience in automotive, SMB, or blue-collar verticals - Track record of promoting BDRs into closing roles - Experience with high-velocity, short-cycle sales cycles (2–3 days) - Familiarity with HubSpot and Nooks Interview Process - Initial Screen (Lead Recruiter) - Hiring Manager Interview - Presentation - Direct Report Interview - Career Journey/Problem Solving Exercise - Reference Checks - Wonderlic Assessment We Offer - Medical, Dental and Vision insurance within 30 days - 100% employer-paid medical insurance - Equity package - Flexible PTO with 15 days minimum - Generous Parental Leave - FSA and HSA options - 401(k) - Learning Stipend - WFH Equipment - Opportunity to work with the latest technology - Collaborative, high ownership culture - Opportunities for development and career growth

🏢 Summary: Lead Full Stack Engineer role focused on architecting and scaling a next-generation SaaS CRM platform for the automotive industry. The position involves owning core platform components, designing reusable full-stack services, and driving AI-first development with LLM integration. This is a high-impact, remote role emphasizing technical leadership, scalability, security, and modern DevOps practices. 🗂️ Requirements: 7+ years building complex web-based SaaS products, Hands-on experience with LLMs and prompt engineering, Proficiency in relational databases (PostgreSQL or MySQL), Proficiency in NoSQL databases (MongoDB or Redis), Experience with schema design and query optimization, Experience architecting scalable full-stack applications, Strong knowledge of security best practices and test automation, Experience with CI/CD pipelines and containerization, Ability to lead technical design and conduct code reviews 📃 Skills: .NET, Node.js, TypeScript, React, PostgreSQL, MySQL, MongoDB, Redis, Docker, Kubernetes, Terraform, CloudFormation, LLM, CI/CD 🏢 Description: Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role We're growing our world-class engineering team to usher our CRM platform into the next generation of software — and we're looking for a visionary Lead Full Stack Engineer to join our Core Platform Team. Most Lead roles at "Big Tech" companies involve maintaining a single microservice or acting as a small cog in a 100-person machine. At Steer, you aren't just a contributor; you are the architect of a platform aiming for 100% market dominance. This is a high-impact role for someone who doesn't just write great code, but who can see around corners, challenge conventions, and lead entire products from vision to launch. Why Steer? True Ownership: You will lead massive products from start to finish within lean, high-velocity teams. Hyper-Growth & Vision: We are currently at a fraction of our total addressable market in the automotive industry. The potential for scale is massive, and you will be a leading developer shaping this space. Freedom to Innovate: You don't need side projects to explore new techniques. We provide the autonomy and the platform to experiment with and implement the latest tech directly into our core product. AI-First Culture: We prioritize high-level problem-solving and AI/LLM expertise. We actively encourage the use of AI tools to accelerate coding across any language. The Role In this role, you will be instrumental in architecting and deploying robust, scalable, and secure applications that define the future of the auto repair industry. While our current stack includes .NET, React, and Node.js (TypeScript), specific experience with our stack is not a requirement—we value engineering fundamentals and the ability to solve complex problems above all else. Location: 100% Remote (US Only) Team: Core Platform You Will: Technical Strategy & Ownership: Focus on the core components of the Steer CRM, specifically optimizing how we ingest and process data to revolutionize our automation tools. Architectural Vision: Lead the design of reusable full-stack components and services that ensure our platform remains performant as we scale toward market dominance. Adaptive Development: Pivot at a moment's notice based on evolving business needs, shifting focus between new integrations and core infrastructure to keep our ecosystem seamless. Customer-Centric Engineering: Partner closely with Product to understand user pain points, ensuring every architectural decision adds tangible value to the auto repair shops we serve. Code Excellence: Champion best practices in security, test automation, and maintainability. Conduct deep-dive code reviews that elevate the entire engineering organization. Modern DevOps: Influence our CI/CD pipelines, containerization (Docker, Kubernetes), and IaC practices to ensure a seamless developer experience. You Have: Must Have: 7+ years of professional experience building complex, web-based SaaS products. AI & LLM Integration: Hands-on experience working with LLMs and prompt engineering. You use AI to bridge gaps and accelerate development. Database Expertise: Proficiency with both relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) databases, including schema design and query optimization. The "Owner" Mindset: A track record of taking full accountability for projects and a passion for solving "impossible" problems in fast-paced environments. Exceptional Communication: The ability to translate complex technical concepts into product outcomes and collaborate effectively with leadership. Nice to Have: Familiarity with our current stack: .NET, Node.js (TypeScript), and React. Experience with Infrastructure as Code (Terraform, CloudFormation). Previous experience as a founding engineer or in an early-stage startup environment. Interview Process: Initial Screen — 30 min with Lead Recruiter Hiring Manager Interview — 60 min Technical Interview — 60 min with a Principal Engineer Collaborative Interview — 30 min with Sr. Staff Engineer and Team Manager Reference Checks We Offer: Equity Options: Own a piece of the company's success. 100% Remote: Work from anywhere in the US. 100% Employer-Paid Medical Insurance. Flexible PTO: With a 15-day minimum. FSA, HSA, and 401k options. Learning Stipend & WFH Equipment: Everything you need for a world-class home office and continuous growth. Innovative Culture: A seat at the table to influence the latest AI technology in a collaborative environment. Why Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

🏢 Summary: Lead Full Stack Engineer role focused on architecting and scaling a next-generation CRM SaaS platform with AI-first, agentic workflows. The position involves owning core platform components, designing reusable full-stack services, and deploying AI-powered features into production. You will drive technical strategy, modern DevOps practices, and scalable data infrastructure for a high-growth product. 🗂️ Requirements: 7+ years experience building complex web-based SaaS products, Hands-on experience with LLM integration and prompt engineering, Proven experience deploying AI-powered features in production, Experience integrating AI tooling into CI/CD pipelines, Proficiency with relational databases (PostgreSQL, MySQL), Proficiency with NoSQL databases (MongoDB, Redis), Experience with schema design and query optimization, Experience with containerization and CI/CD pipelines, Strong knowledge of security and test automation best practices 📃 Skills: SaaS, AI, LLMs, Prompting, CICD, PostgreSQL, MySQL, MongoDB, Redis, Docker, Kubernetes, .NET, Node.js, TypeScript, React, Terraform, CloudFormation 🏢 Description: Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role We're growing our world-class engineering team to usher our CRM platform into the next generation of software — and we're looking for a visionary Lead Full Stack Engineer to join our Core Platform Team Most Lead roles at "Big Tech" companies involve maintaining a single microservice or acting as a small cog in a 100-person machine. At Steer, you aren't just a contributor; you are the architect of a platform aiming for 100% market dominance. This is a high-impact role for someone who doesn't just write great code, but who can see around corners, challenge conventions, and lead entire products from vision to launch. We are actively refactoring our existing teams to be agentic-first — meaning our engineers don't just use AI as a tool, they architect systems around autonomous, AI-driven workflows. This is not a future initiative; it is how we build today. Why Steer? True Ownership: You will lead massive products from start to finish within lean, high-velocity teams. Hyper-Growth & Vision: We are currently at a fraction of our total addressable market in the automotive industry. The potential for scale is massive, and you will be a leading developer shaping this space Freedom to Innovate: You don't need side projects to explore new techniques. We provide the autonomy and the platform to experiment with and implement the latest tech directly into our core product. AI-First & Agentic Culture: We are refactoring our teams to be agentic-first. We prioritize high-level problem-solving and AI/LLM expertise, and we actively encourage the use of AI tools to accelerate coding across any language and to power autonomous production workflows. What You'll Do Technical Strategy & Ownership: Focus on the core components of the Steer CRM, specifically optimizing how we ingest and process data to revolutionize our automation tools. Architectural Vision: Lead the design of reusable full-stack components and services that ensure our platform remains performant as we scale toward market dominance. Adaptive Development: Pivot at a moment's notice based on evolving business needs, shifting focus between new integrations and core infrastructure to keep our ecosystem seamless. Customer-Centric Engineering: Partner closely with Product to understand user pain points, ensuring every architectural decision adds tangible value to the auto repair shops we serve. Code Excellence: Champion best practices in security, test automation, and maintainability. Conduct deep-dive code reviews that elevate the entire engineering organization. Modern DevOps & Agentic Infrastructure: Influence our CI/CD pipelines, containerization (Docker, Kubernetes), and IaC practices. Design and maintain AI-integrated, agentic-ready infrastructure that enables autonomous workflows. What You Have Must Have: 7+ years of professional experience building complex, web-based SaaS products. AI & LLM Integration: Hands-on experience working with LLMs and prompt engineering. You use AI to bridge gaps and accelerate development. AI in Production: Proven experience deploying AI-powered features and autonomous (agentic) workflows in production-grade infrastructure. AI-Driven CI/CD: Hands-on experience integrating AI tooling into CI/CD pipelines (e.g., automated code review agents, AI-assisted testing, or agentic workflow orchestration). Database Expertise: Proficiency with both relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) databases, including schema design and query optimization. The "Owner" Mindset: A track record of taking full accountability for projects and a passion for solving "impossible" problems in fast-paced environments. Exceptional Communication: The ability to translate complex technical concepts into product outcomes and collaborate effectively with leadership. Nice to Have: Familiarity with our current stack: .NET, Node.js (TypeScript), and React. Experience with Infrastructure as Code (Terraform, CloudFormation). Previous experience as a founding engineer or in an early-stage startup environment. Experience building or integrating with Claude marketplace plugins (Anthropic ecosystem), including prompt chaining, tool use, or MCP integrations. Interview Process Initial Screen — 30 min with Lead Recruiter Hiring Manager Interview — 60 min with the Head of Engineering & Product Technical Interview — 60 min with a Principal Engineer Collaborative Interview — 30 min with Technical Product Manager What We Offer Equity Options: Own a piece of the company's success. 100% Remote: Work from anywhere in the US. 100% Employer-Paid Medical Insurance. Flexible PTO: With a 15-day minimum. FSA, HSA, and 401k options. Learning Stipend & WFH Equipment: Everything you need for a world-class home office. Innovative Culture: A seat at the table to influence the latest AI technology in a collaborative, agentic-first environment. Why Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

🏢 Summary: Lead Full Stack Engineer role focused on architecting and scaling an AI-first CRM SaaS platform for automotive repair shops. The position involves owning core platform components, designing reusable full-stack services, and building AI-driven, agentic workflows in production. You will lead technical strategy, optimize data processing, and shape modern DevOps and AI-integrated infrastructure. 🗂️ Requirements: 7+ years building complex web-based SaaS products, Hands-on experience with LLMs and prompt engineering, Experience deploying AI-powered features in production, Experience building autonomous or agentic workflows, Hands-on integration of AI tools into CI/CD pipelines, Strong knowledge of relational and NoSQL databases, Experience with schema design and query optimization, Ability to design scalable full-stack architectures, Experience with containerization and CI/CD pipelines, Strong code review, testing, and security best practices 📃 Skills: LLMs, AI, Prompting, CI/CD, PostgreSQL, MySQL, MongoDB, Redis, Docker, Kubernetes, .NET, Node.js, TypeScript, React, Terraform, CloudFormation 🏢 Description: Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role We're growing our world-class engineering team to usher our CRM platform into the next generation of software — and we're looking for a visionary Lead Full Stack Engineer to join our Core Platform Team Most Lead roles at "Big Tech" companies involve maintaining a single microservice or acting as a small cog in a 100-person machine. At Steer, you aren't just a contributor; you are the architect of a platform aiming for 100% market dominance. This is a high-impact role for someone who doesn't just write great code, but who can see around corners, challenge conventions, and lead entire products from vision to launch. We are actively refactoring our existing teams to be agentic-first — meaning our engineers don't just use AI as a tool, they architect systems around autonomous, AI-driven workflows. This is not a future initiative; it is how we build today. Why Steer? True Ownership: You will lead massive products from start to finish within lean, high-velocity teams. Hyper-Growth & Vision: We are currently at a fraction of our total addressable market in the automotive industry. The potential for scale is massive, and you will be a leading developer shaping this space Freedom to Innovate: You don't need side projects to explore new techniques. We provide the autonomy and the platform to experiment with and implement the latest tech directly into our core product. AI-First & Agentic Culture: We are refactoring our teams to be agentic-first. We prioritize high-level problem-solving and AI/LLM expertise, and we actively encourage the use of AI tools to accelerate coding across any language and to power autonomous production workflows. What You'll Do Technical Strategy & Ownership: Focus on the core components of the Steer CRM, specifically optimizing how we ingest and process data to revolutionize our automation tools. Architectural Vision: Lead the design of reusable full-stack components and services that ensure our platform remains performant as we scale toward market dominance. Adaptive Development: Pivot at a moment's notice based on evolving business needs, shifting focus between new integrations and core infrastructure to keep our ecosystem seamless. Customer-Centric Engineering: Partner closely with Product to understand user pain points, ensuring every architectural decision adds tangible value to the auto repair shops we serve. Code Excellence: Champion best practices in security, test automation, and maintainability. Conduct deep-dive code reviews that elevate the entire engineering organization. Modern DevOps & Agentic Infrastructure: Influence our CI/CD pipelines, containerization (Docker, Kubernetes), and IaC practices. Design and maintain AI-integrated, agentic-ready infrastructure that enables autonomous workflows. What You Have Must Have: 7+ years of professional experience building complex, web-based SaaS products. AI & LLM Integration: Hands-on experience working with LLMs and prompt engineering. You use AI to bridge gaps and accelerate development. AI in Production: Proven experience deploying AI-powered features and autonomous (agentic) workflows in production-grade infrastructure. AI-Driven CI/CD: Hands-on experience integrating AI tooling into CI/CD pipelines (e.g., automated code review agents, AI-assisted testing, or agentic workflow orchestration). Database Expertise: Proficiency with both relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) databases, including schema design and query optimization. The "Owner" Mindset: A track record of taking full accountability for projects and a passion for solving "impossible" problems in fast-paced environments. Exceptional Communication: The ability to translate complex technical concepts into product outcomes and collaborate effectively with leadership. Nice to Have: Familiarity with our current stack: .NET, Node.js (TypeScript), and React. Experience with Infrastructure as Code (Terraform, CloudFormation). Previous experience as a founding engineer or in an early-stage startup environment. Experience building or integrating with Claude marketplace plugins (Anthropic ecosystem), including prompt chaining, tool use, or MCP integrations. Interview Process Initial Screen — 30 min with Lead Recruiter Hiring Manager Interview — 60 min with the Head of Engineering & Product Technical Interview — 60 min with a Principal Engineer Collaborative Interview — 30 min with Technical Product Manager What We Offer Equity Options: Own a piece of the company's success. 100% Remote: Work from anywhere in the US. 100% Employer-Paid Medical Insurance. Flexible PTO: With a 15-day minimum. FSA, HSA, and 401k options. Learning Stipend & WFH Equipment: Everything you need for a world-class home office. Innovative Culture: A seat at the table to influence the latest AI technology in a collaborative, agentic-first environment. Why Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

🏢 Summary: The Operations Program Manager will drive execution of strategic initiatives across a growing multi-unit organization, partnering closely with executive leadership to ensure operational priorities are delivered on time and aligned across departments. The role focuses on cross-functional project management, performance tracking, executive reporting, and scalable process improvement. This position requires a highly organized, analytical leader capable of managing complex initiatives in a fast-paced environment. 🗂️ Requirements: 5+ years of operational leadership, project management, consulting, or business operations experience, Strong project management and organizational skills, Advanced proficiency in spreadsheets, reporting, and data analysis, Ability to manage multiple concurrent projects with competing priorities, Strong written and verbal communication skills, Experience preparing executive-level reports and presentations, Ability to work independently with minimal supervision, Strong attention to detail and follow-through 📃 Skills: Spreadsheets, DataAnalysis, Reporting, Forecasting, KPIs, Dashboards, ProjectManagement, FinancialAnalysis 🏢 Description: Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Position Summary Stress-Free Auto Care is seeking an Operations Program Manager to support the execution of strategic initiatives across our rapidly growing organization. This role serves as a force multiplier for executive leadership, ensuring critical projects are delivered on time, cross-functional teams remain aligned, and operational priorities are executed consistently across the company. The Operations Program Manager will work directly with executive leadership and partner closely with Operations, Customer Experience, Finance, Human Resources, Recruiting, Technology, Marketing, and Corporate Development. This individual will be responsible for driving accountability, managing complex projects, coordinating communication across departments, and ensuring organizational priorities are translated into measurable results. This role is ideal for an exceptionally organized, analytical, and execution-oriented leader who thrives in a fast-paced, high-growth environment. Key Responsibilities Strategic Initiative Management - Lead and coordinate company-wide strategic initiatives from planning through execution. - Develop project plans, timelines, milestones, ownership assignments, and reporting structures. - Ensure critical initiatives remain on schedule and obstacles are identified and resolved quickly. - Maintain visibility into all major organizational priorities and proactively escalate risks. Executive Operations - Support executive leadership in driving organizational priorities and special projects. - Prepare materials, reporting, presentations, and analyses for leadership meetings, board meetings, and strategic planning sessions. - Coordinate follow-up and accountability across leadership teams. - Manage action item tracking and ensure commitments are completed on schedule. Weekly Business Review (WBR) Management - Prepare and distribute Weekly Business Review reporting. - Consolidate operational performance metrics across stores, districts, and regions. - Identify performance trends, opportunities, and risks requiring leadership attention. - Coordinate follow-up actions resulting from WBR discussions. Operational Performance & Accountability - Monitor key operational metrics across the organization. - Identify underperformance and partner with leaders to develop corrective action plans. - Track progress against goals and ensure follow-through on commitments. - Assist in developing scalable systems and processes as the company grows. Corporate Development & Growth Initiatives - Support acquisition, diligence, integration, and store launch activities as needed. - Coordinate cross-functional efforts related to new store openings, conversions, and operational transitions. - Track project milestones and ensure readiness across all involved departments. Process Improvement - Document, improve, and standardize operational processes. - Identify inefficiencies and develop scalable solutions. - Build systems that improve communication, accountability, and execution across the organization. Qualifications Required - 5+ years of operational leadership, project management, consulting, business operations, or related experience. - Exceptional organizational and project management skills. - Strong written and verbal communication abilities. - Ability to manage multiple projects simultaneously with competing priorities. - Advanced proficiency with spreadsheets, reporting, and data analysis. - Strong attention to detail and follow-through. - Ability to work independently with minimal supervision. Preferred - Experience in multi-unit operations, retail, automotive, hospitality, franchising, or other distributed service businesses. - Experience supporting executive leadership teams. - Financial analysis, forecasting, or business planning experience. - M&A, integration, or corporate development exposure. - Experience building operational reporting and KPI dashboards. Characteristics of Success The ideal candidate: - Is relentlessly organized. - Creates clarity in ambiguous situations. - Holds people accountable while maintaining strong relationships. - Follows through on commitments and expects the same from others. - Anticipates problems before they occur. - Communicates clearly and concisely. - Thrives in a fast-moving, entrepreneurial environment. - Focuses on outcomes rather than activity. - Operates with urgency and professionalism. Compensation Base Salary $110,000 – $150,000 annually Annual Performance Bonus Target bonus opportunity of 20% of base salary, based on company performance, strategic initiative completion, and individual performance. Additional Incentive Opportunities Eligible for project-based incentive programs, including acquisition, integration, store launch, and other strategic growth initiatives as assigned. Benefits - Medical, Dental, and Vision Insurance - Paid Time Off - Paid Holidays - Professional Development Opportunities - Executive Mentorship and Leadership Development

🏢 Summary: Senior individual contributor role owning the end-to-end design, administration, and optimisation of a global go-to-market commissions program within a SaaS environment. Responsible for building commission plans from scratch, implementing tooling, ensuring accurate payouts, and using data and AI to drive scalable, high-impact compensation strategy. High visibility role partnering with sales, finance, revenue operations, and payroll leadership. 🗂️ Requirements: 7+ years experience in go-to-market or sales commissions, Experience designing and building commission plans from scratch, Background in software or SaaS business environment, Strong analytical and data modelling skills, Experience working with large datasets, Ability to administer commission calculations and payout processes, Experience collaborating with sales, finance, revenue operations, and payroll stakeholders, Proficiency and active use of AI tools to automate workflows 📃 Skills: Salesforce, AI, DataAnalysis, DataModelling, CompensationDesign, CommissionManagement, SaaS, PayrollSystems 🏢 Description: About ROLLER ROLLER operates globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. The platform supports operators across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers at meaningful scale. Why You'll Enjoy This Role - Build it from the ground up – a true greenfield role: design ROLLER's go-to-market commissions program from scratch, including the tooling to run it, and own it end to end. - High-visibility partnerships – work closely with senior sales, finance, and revenue operations leaders, influencing how the go-to-market organisation is motivated. - Genuine breadth – own commissions across new sales, renewals, expansion, and solutions engineering. - Blend strategy with hands-on analysis, with scope to broaden into wider compensation (bonus, equity, and benefits) as ROLLER scales. Why This Role Matters Go-to-market commissions have evolved into a dedicated function as sales, renewals, expansion, and solutions engineering have scaled. This role owns the program end to end: building, administering, and optimising commission plans while ensuring accurate and timely payments each cycle. The position sits within People & Culture and reports to the Senior P&C Business Partner, partnering closely with the CRO, VPs of Sales and Solutions Engineering, Finance, and payroll. What You'll Do Plan design & administration - Design and refine go-to-market commission plans across sales, renewals, expansion, and solutions engineering. - Generate and distribute compensation agreements for signature. - Calculate payouts accurately and partner with payroll to ensure timely and correct payments (currently quarterly). - Establish and maintain controls, systems, and governance to keep the program accurate and auditable. Analysis, strategy & tooling - Track attainment, quota achievement, and performance against targets. - Identify unintended plan behaviours and recommend adjustments to targets and mechanics. - Recommend and implement appropriate commissions or sales compensation tooling (currently managed via Salesforce). - Use data to evolve plan structures as the business grows. - Design scalable workflows, leveraging AI to reduce manual work. About You - High appetite for Technology and AI, with experience using AI tools to automate repetitive tasks. - 7+ years of experience in go-to-market or sales commissions. - Software/SaaS background with understanding of compensation structures in a software business. - Experience building commission plans from the ground up. - Strong analytical and modelling skills with confidence handling large datasets. - Hands-on operator with strong stakeholder management across sales, finance, revenue operations, payroll, and executive leadership. - Tertiary qualification in business, finance, or related discipline (preferred). - Interest in expanding into broader compensation areas including bonus, short-term incentives, equity, and benefits. Perks - Work on a category-leading product in a high-growth industry. - ROLLER Recharge days to celebrate milestones. - Participation in company-wide initiatives, events, and social activities. - Team Member Assistance Program supporting health and wellbeing. - 16 weeks paid parental leave for primary carers and 4 weeks for secondary carers. - Individual learning and development budget and career growth opportunities.

🏢 Summary: Senior individual contributor role owning the end-to-end design, administration, analysis, and tooling of a global go-to-market commissions program within a SaaS environment. The position combines strategic plan design with hands-on data analysis, payout calculation, and system implementation, partnering closely with sales, finance, revenue operations, and payroll leaders. It is a greenfield opportunity to build scalable commission processes and tooling, leveraging AI and data to optimize performance and accuracy. 🗂️ Requirements: 7+ years experience in go-to-market or sales commissions, Experience designing commission plans from scratch, Background in software or SaaS business environments, Strong analytical and data modelling skills, Experience working with large datasets, Ability to calculate and administer commission payouts accurately, Experience collaborating with sales, finance, revenue operations, and payroll stakeholders, Proficiency using AI tools to automate workflows, Experience with Salesforce-based commission processes 📃 Skills: Salesforce, AI, Data, Modelling, Analytics, SaaS, Payroll, Compensation, Automation 🏢 Description: About the Role Go-to-market commissions have outgrown being a side-of-desk task. As sales, renewals, expansion, and solutions engineering motions have scaled, designing plans, administering them, and analysing their effectiveness has become a full-time responsibility. This role owns the commissions program end to end: building it, running it, and ensuring every representative is paid accurately and on time each cycle. Over time, there is scope to expand into broader compensation areas including bonus, short-term incentives, equity, and benefits. This is a hands-on, senior individual-contributor role within People & Culture, reporting to the Senior P&C Business Partner and partnering closely with the CRO, VPs of Sales and Solutions Engineering, Finance, and payroll. Why This Role Matters Go-to-market commissions require a dedicated owner to design effective plans, administer them accurately, and analyse performance impact as the organisation scales. The role ensures strong governance, auditability, and alignment between incentives and business outcomes. What You’ll Do Plan Design & Administration - Own the design and ongoing refinement of commission plans across sales, renewals, expansion, and solutions engineering - Generate and distribute compensation agreements for signature - Accurately calculate payouts and partner with payroll to ensure correct and timely payments (currently quarterly) - Establish and maintain controls, systems, and operating rhythms to keep the program governed, accurate, and auditable Analysis, Strategy & Tooling - Track attainment, quota achievement, and target performance to measure plan effectiveness - Identify unintended behaviours driven by plans and recommend adjustments to targets and mechanics - Recommend and implement appropriate commissions and sales compensation tooling (currently managed through Salesforce without a dedicated tool) - Use data to recommend structural plan changes as the business evolves - Design scalable processes and workflows, leveraging AI to reduce manual, repetitive work About You - Around 7+ years of experience in go-to-market or sales commissions - Experience in a software/SaaS environment with understanding of compensation structures - Experience building commission plans from the ground up - Blend of strategic thinking and hands-on analytical execution - Strong analytical and modelling skills with confidence working across large datasets - Detail-oriented, hands-on operator with strong stakeholder management and communication skills - Comfortable leveraging AI tools to automate work and improve efficiency - Tertiary qualification in business, finance, or related discipline (preferred) - Interest in expanding into broader compensation areas over time Perks & Benefits - Work on a category-leading product in a high-growth industry - Recharge days tied to company goal achievement - Team-led initiatives, events, and social activities - Team member assistance program supporting health and wellbeing - 16 weeks paid parental leave for primary carers and 4 weeks for secondary carers - Individual learning and development budget - Genuine career growth opportunities as the organisation scales