June 23, 2026

Business Development Operations Analyst, Events Program

Mid • Hybrid

80,004 - 95,004 USD

Los Angeles, CA

Our Mission

As humans, there are few things more exciting than meeting someone new. At Tinder, we’re inspired by the challenge of keeping the magic of human connection alive. With tens of millions of users, hundreds of millions of downloads, 2+ billion swipes per day, 20+ million matches per day, and a presence in 190+ countries, our reach is expansive—and rapidly growing.

We work together to solve complex problems. Behind the simplicity of every match, we think deeply about human relationships, behavioral science, network economics, AI and ML, online and real-world safety, cultural nuances, loneliness, love, sex, and more.

Our Values

  • Take the Lead: We don't ghost our work or each other.
  • Move Fast: We have a bias for action and urgency.
  • Better Together: We keep connection at the heart of dating and at the heart of how we work.
  • Real Talk: We say the hard thing the human way.
  • Safety First: We act with integrity, transparency, and consistency so people feel safe.
  • Spark Fun: We have fun to unlock creativity, fuel innovation, and help us build better experiences for daters.

Description

Tinder's Events program is building a new way for members to connect in person — and the operational backbone that makes it run is just as critical as the partnerships that power it.

The BD Operations Analyst, Events Program is an IC role responsible for keeping deal flow moving, contracts clean, and event supply healthy on the Tinder platform. You'll sit at the intersection of the BD team, event host partners, and the product team — ensuring that what gets sourced in the field actually shows up in the app, accurately and on time.

This is a detail-oriented, systems-driven role focused on making complex workflows run smoothly. You will collaborate daily with BD Managers, Legal, Finance, and Product.

Responsibilities

  • Operationalize deal flow across the Events BD team — tracking pipeline stages, maintaining CRM hygiene, and ensuring clean handoffs from sourcing through activation
  • Manage the contract lifecycle for event host partnerships, including routing agreements for approval, coordinating payment processing, and maintaining accurate records
  • Build and maintain relationships with existing event host partners, acting as a key point of contact for renewals and recurring deal logistics
  • Partner with the product team to manage event supply within the app — coordinating on listings, status updates, scheduling changes, and content accuracy
  • Own quality control processes: review active and incoming event listings for brand alignment, content accuracy, and compliance with policies
  • Maintain clean, reliable data across partnership systems; build and distribute regular reports on supply health, partner activity, and deal metrics
  • Identify operational gaps and propose scalable solutions as the program expands to new markets
  • Support the broader BD team with ad hoc research, partner communications, and administrative workflows

Requirements

  • 2–4 years of experience in operations, partnerships coordination, account management, or similar role
  • Experience managing contracts, payments, or vendor/partner processes
  • Comfortable working in spreadsheets, CRMs (Salesforce, HubSpot, or similar), and data reporting tools
  • Strong organizational and analytical skills
  • Ability to manage multiple internal and external stakeholders
  • Ability to work cross-functionally with BD, Legal, Finance, and Product teams

Nice to Have

  • Experience in events, entertainment, hospitality, or consumer marketplace industries
  • Familiarity with contract management or payment processing tools (e.g., DocuSign, Coupa)
  • Experience working alongside product or engineering teams
  • Experience supporting a multi-market or high-volume partner portfolio

Benefits

  • Flexible Vacation and 10 Sick Days
  • Volunteer time off and charitable donation matching up to $15,000 annually
  • Comprehensive health, vision, and dental coverage
  • 100% 401(k) employer match up to 10% and Employee Stock Purchase Plan (ESPP)
  • 100% paid parental leave and family forming benefits
  • $3,000 annual professional development stipend and access to 6,000+ online courses
  • Mental health support, concierge medical membership, pet insurance, fitness subsidy, and commuter subsidy
  • Free Tinder Gold subscription

Commitment to Inclusion

We strive to build a workplace that reflects the rich diversity of our members around the world and value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, you are invited to apply and show how your skills could transfer.

If you require reasonable accommodation to participate in the hiring process, please speak to your Talent Acquisition Partner directly.

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At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.About the Role Join Hinge as a Machine Learning Engineer on the Trust & Safety team, where you'll apply AI and machine learning to mitigate the impact of policy violating actors, remove harmful content, and keep our users safe on the platform. Working alongside an established Trust & Safety AI team, you'll partner with product managers, data scientists, engineers, and analysts to build, deploy, and improve detection systems that have a direct, measurable impact on user safety. This is a high-ownership IC role on a small team with a large mission. You'll own the end-to-end lifecycle of ML projects, contribute to a growing portfolio of AI-powered safety features, and grow alongside senior engineers, all while playing a foundational role in how Hinge applies machine learning to give users a safer experience on their journey to find intimate connection.Responsibilities Build, deploy, and maintain end-to-end machine learning models that detect policy violating actors, remove harmful content, and keep users safe. Own medium-sized projects end-to-end (from problem scoping and data collection to training, deployment, monitoring, and iteration). Contribute to scalable inference and data pipelines (e.g., Spark, Kubernetes), including preprocessing, batch and real-time inference, and post-processing components. Apply standardized performance metrics, testing protocols, and evaluation processes to measure model effectiveness and identify risks. Continuously assess and refine deployed models using user feedback, business impact signals, and emerging policy and ethical considerations. Collaborate closely with Data Scientists, Data Engineers, Product Managers, Backend Engineers, and the AI Platform team to ship coordinated user safety improvements. Stay current on advances in AI/ML, particularly LLMs and evaluation methods, and apply appropriate techniques to detection and user safety problems. What We're Looking For Strong programming skills: Proficiency in Python and SQL, comfort with at least one ML stack (e.g., PyTorch, Hugging Face Transformers), and a working understanding of data pipelines. Domain expertise: Solid understanding of machine learning, deep learning, and emerging AI techniques. Track record of building, debugging, and fine-tuning ML models for user-facing products. Experience with content classification, fraud detection, or related Trust & Safety problems is a plus. System design & architecture: Experience training and deploying ML models in production. Working understanding of distributed computing for inference and training. AI application: Hands-on with AI agents, RAG, structured outputs, and function/tool calling. Understands when to reach for an agent or LLM vs. a classical ML approach. Evaluation frameworks for ML and LLM systems: Comfort designing and running evaluations to measure model effectiveness, fairness, and safety across both classical ML and LLM systems. Familiar with golden datasets, LLM-as-judge patterns, precision/recall/F1, false positive rates, hallucination, and offline/online metrics. Cloud and data platform proficiency: Hands-on with at least one cloud environment (GCP, AWS, or Azure). Familiarity with Databricks, Ray, or Kubeflow is a plus. Data engineering knowledge: Comfortable handling large datasets, including cleaning, preprocessing, and storage, and contributing to batch and streaming pipelines orchestrated with tools like Databricks or Argo. Project ownership: Demonstrated ability to drive medium-sized projects to completion, identify and unblock yourself on technical issues, and ship measurable outcomes with limited oversight. Collaboration and communication skills: The ability to work effectively in a team and communicate complex ideas clearly with individuals from diverse technical and non-technical backgrounds. Strong written communication: The ability to communicate complex ideas and technical knowledge through Prior Experience 2+ years of experience as an MLE, applied scientist, or data scientist (depending on education). 1+ years of experience applying end-to-end machine learning models in an industry setting — including data collection, model training, deployment, and monitoring. Experience integrating or evaluating LLMs in real-world applications with appropriate baseline metrics and evaluation methodologies is a plus. Familiarity with at least one ML infrastructure component (feature store, training environment, model serving, observability, workflow orchestrator). Previous exposure to Trust & Safety, fraud detection, content classification, or compliance is preferred but not required. Demonstrated use of modern AI tooling in their actual workflow (e.g., Cursor, Claude Code, Codex). A degree in computer science, engineering, or a related field (or equivalent practical experience). As a member of our team, you’ll enjoy:401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents —that hold regular meetings, host events, and provide dedicated support to the organization & its community.At Hinge, our core values are…Authenticity: We share, never hide, our words, actions and intentions.Courage: We embrace lofty goals and tough challenges.Empathy: We deeply consider the perspective of others.Diversity inspires innovationHinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know. #Hinge

Technology

Teladoc Health

Senior Business Intelligence and Analytics Engineer

Senior

Remote

San Jose, CA

8,333 - 12,917 USD/yr

🏢 Summary: Senior BI and Analytics Engineer responsible for building and optimizing scalable data tools and pipelines within a modern data stack to deliver trusted, high-quality insights across the organization. The role focuses on SQL-driven analytics, data modeling, DataOps practices, and cross-functional collaboration to enable data-driven decision-making. You will develop robust data transformations, maintain data quality, and create impactful dashboards and reverse ETL workflows. 🗂️ Requirements: BSc/MA in Computer Science, Statistics, Math, Engineering or related quantitative field, Minimum 4 years experience in analytics engineering, data engineering, data analytics or related field, Advanced SQL expertise, Experience with in-warehouse transformation tools (dbt preferred), Experience designing and querying OLAP data warehouses (Snowflake or BigQuery), Minimum 1 year experience with BI tools (Looker preferred), Experience with dimensional data modeling (Kimball or Data Vault), Experience building and maintaining data pipelines, Command line proficiency, Git version control experience 📃 Skills: SQL, dbt, Snowflake, BigQuery, Looker, Airflow, FiveTran, OLAP, Kimball, DataVault, Git, Bash, Python, Docker, Kubernetes, ECS, Snowplow 🏢 Description: Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Senior BI and Analytics Engineer at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? We are looking for a Senior Business Intelligence and Analytics Engineer to help us in developing best in class data tools to deliver high quality tools and services and maintain our accelerated growth. These tools must be developed and maintained using best practices to ensure scalability and stakeholder trust as we grow in both size and scope. You will work cross functionally closely with both technical and business stakeholders across the company, as well as optimize our data stack for delivering trustworthy, discoverable, impactful data to fit their needs. What will you do? Act as a subject matter expert (SME) and deliver training to the cross functional teams to enable business users to make data-driven decisions. Deliver direct analytical insights like dashboards and ad-hoc analyses to business stakeholders Collaborate with the teams across the company to understand their use cases and deliver high value data tools Live and breathe SQL Ensure data quality and freshness at every step of the pipeline for data trust and consistency Create reverse ETL flows to make modeled data directly to stakeholders in the tools they use to foster fast and informed decision making Define and build robust DataOps pipelines and data expectations to ensure the effective delivery of data to all internal data services Explore, propose, and integrate new data sources and software solutions into the reporting environment Contribute to data-driven culture at BetterHelp by directly training stakeholders as well as creating resources such as documentation for empowering others to perform their own analyses Enjoy great teamwork, have lots of fun, and take pride in building a world-class product that makes a difference in people's lives. Partner with data and machine learning engineers and work with a modern data stack: Airflow, FiveTran, Snowflake, dbt, and Looker What will you NOT do? You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements BSc/MA in a quantitative discipline such as Computer Science, Statistics, Math, or Engineering At least 4 years of experience in an analytics engineering, data engineering, data analytics, or a related field Advanced experience working with data pipeline tools, particularly in-warehouse transformation tools (preferably dbt) Advanced experience with SQL Experience querying and designing performant tables within OLAP data warehouses (e.g. Snowflake, BigQuery) At least 1 year experience working & developing with BI Tools (preferably Looker) Familiarity with frameworks and tradeoffs in building complex data models, preferably working work dimensional modeling frameworks (e.g. Kimball, Data Vault) Excellent communication (oral and written), attention to detail, time management and organizational skills Experience and comfort using the command line Experience using git for version control Bonus (Great to have, but not required) Familiarity with patterns for handling large-scale data transformations (e.g. dbt incremental models, horizontal/vertical scaling big data patterns) Experience working with Python-based workflow orchestration tools (e.g. Airflow) Experience working with Docker and container orchestration (e.g. Kubernetes, ECS) Experience with web-based B2C, marketplace products Familiarity with web event tracking tools like Snowplow Experience defining and building DataOps practices and deployment strategies Experience defining data governance procedures & working with data catalogs Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives – and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $100,000 - $155,000 In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

Technology

Skillz

Senior Product Marketing Associate

Senior

Remote

San Jose, CA

🏢 Summary: This role focuses on executing and optimizing sweepstakes and promotional campaigns on a mobile gaming platform to drive player acquisition, engagement, and retention. The position manages limited-time offers, seasonal activations, and lifecycle initiatives while leveraging analytics and A/B testing to improve key performance metrics. It requires close cross-functional collaboration and adherence to regulatory and compliance standards. 🗂️ Requirements: Bachelor's degree in Marketing, Business, Communications, or related field, 1–3 years (Associate) or 3–5 years (Senior Associate) experience in mobile gaming, sweepstakes, social casino, or consumer app marketing, Experience with campaign management and CRM platforms, Experience with analytics tools, A/B testing and data-driven decision-making experience, Ability to execute sweepstakes and promotional campaigns with regulatory compliance awareness 📃 Skills: CleverTap, SpringBig, Braze, GoogleAnalytics, Tableau, AppsFlyer, ABTesting, CRM, Analytics 🏢 Description: About the Role This position is responsible for supporting the execution of sweepstakes campaigns, promotional events, and player lifecycle initiatives on the platform. The role directly drives player acquisition, engagement, and conversion through the successful execution of sweepstakes campaigns, including no-purchase-necessary promotions, limited-time offers (LTOs), coin bundle events, and seasonal sweepstakes activations. Working closely with Product Marketing, Analytics, Product, and Compliance teams, this hire will help ensure the sweepstakes campaign calendar is executed seamlessly while contributing to improvements in key metrics such as pMAU, depositor conversion rate, and D30 retention. Responsibilities - Plan and manage sweepstakes player acquisition, engagement, and retention campaigns (emails, push notifications, in-app campaigns, sweepstakes entry promotions, and coin bundle offers). - Develop limited-time sweepstakes offers, prize-based promotions, and seasonal sweepstakes events to drive player activity and coin purchases. - Maintain the sweepstakes campaign calendar and ensure timely, error-free, and compliant execution of all events. - Use data insights and analytics to optimize sweepstakes campaigns and proactively recommend improvements to engagement and monetization mechanics. - Run A/B tests on sweepstakes campaign mechanics, entry offers, and prize structures; track key metrics and deliver actionable results. - Collaborate with Analytics, Product, Design, and Legal/Compliance teams to integrate sweepstakes campaigns seamlessly and ensure regulatory adherence. Key Competencies - Sweepstakes & Promotional Campaign Execution: Ability to plan, coordinate, and execute sweepstakes campaigns, limited-time offers (LTOs), seasonal activations, and promotional events with strong attention to detail and operational excellence. - Player Lifecycle & Retention Strategy: Understanding of player acquisition, engagement, retention, and conversion strategies, with the ability to optimize campaigns that improve key player lifecycle metrics such as pMAU, depositor conversion, and D30 retention. - Cross-Functional Collaboration: Proven ability to work effectively across Product Marketing, Product, Analytics, Compliance, and Operations teams to ensure campaigns are launched accurately, on time, and in alignment with business objectives. - Data Analysis & Performance Optimization: Ability to analyze campaign performance data, identify trends and opportunities, and make data-driven recommendations to improve promotional effectiveness and player engagement outcomes. - Regulatory & Compliance Awareness: Familiarity with sweepstakes regulations, promotional compliance requirements, and operational processes necessary to ensure campaigns adhere to legal and platform guidelines. Experience - Bachelor's degree in Marketing, Business, Communications, or a related field. - 1–3 years (Associate) or 3–5 years (Senior Associate) of experience in mobile gaming, sweepstakes, social casino, or consumer app marketing. LiveOps experience is a strong plus. - Experience with campaign management and CRM platforms (e.g., CleverTap, SpringBig, Braze) and analytics tools (e.g., Google Analytics, Tableau, AppsFlyer). - A/B testing and data-driven decision-making experience. - Familiarity with sweepstakes mechanics and promotional compliance requirements (no-purchase-necessary rules, prize fulfillment, applicable state regulations) is a strong plus. Total Starting Compensation including Base + Bonus: $120,114 Travel Requirement: Less than 10% Skillz embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status, and we operate in compliance with the San Francisco Fair Chance Ordinance.

Technology

Skillz

Senior Product Marketing Associate

Senior

Remote

San Diego, CA

🏢 Summary: This role leads the execution and optimization of sweepstakes and promotional campaigns on a mobile gaming platform to drive player acquisition, engagement, and retention. The position focuses on managing campaign calendars, launching limited-time offers and seasonal activations, and improving key lifecycle metrics through data-driven experimentation. You will collaborate cross-functionally to ensure compliant, timely, and high-impact campaign delivery. 🗂️ Requirements: Bachelor's degree in Marketing, Business, Communications, or related field, 1–3 years (Associate) or 3–5 years (Senior Associate) experience in mobile gaming, sweepstakes, social casino, or consumer app marketing, Experience with campaign management and CRM platforms, Experience with analytics tools, A/B testing and data-driven decision-making experience, Knowledge of sweepstakes mechanics and promotional compliance requirements, Ability to collaborate cross-functionally with Product, Analytics, Marketing, and Compliance teams 📃 Skills: CleverTap, SpringBig, Braze, GoogleAnalytics, Tableau, AppsFlyer, ABTesting, CRM, Analytics, LiveOps 🏢 Description: About the Role This position is responsible for supporting the execution of sweepstakes campaigns, promotional events, and player lifecycle initiatives on the platform. The role will directly drive player acquisition, engagement, and conversion through the successful execution of sweepstakes campaigns, including no-purchase-necessary promotions, limited-time offers (LTOs), coin bundle events, and seasonal sweepstakes activations. Working closely with Product Marketing, Analytics, Product, and Compliance teams, this hire will help ensure the Sweepstakes campaign calendar is executed seamlessly while contributing to improvements in key metrics such as pMAU, depositor conversion rate, and D30 retention. Responsibilities - Plan and manage sweepstakes player acquisition, engagement, and retention campaigns (emails, push notifications, in-app campaigns, sweepstakes entry promotions, and coin bundle offers). - Develop limited-time sweepstakes offers, prize-based promotions, and seasonal sweepstakes events to drive player activity and coin purchases. - Maintain the sweepstakes campaign calendar and ensure timely, error-free, and compliant execution of all events. - Use data insights and analytics to optimize sweepstakes campaigns and proactively recommend improvements to engagement and monetization mechanics. - Run A/B tests on sweepstakes campaign mechanics, entry offers, and prize structures; track key metrics and deliver actionable results. - Collaborate with Analytics, Product, Design, and Legal/Compliance teams to integrate sweepstakes campaigns seamlessly and ensure regulatory adherence. Key Competencies - Sweepstakes & Promotional Campaign Execution - Player Lifecycle & Retention Strategy - Cross-Functional Collaboration - Data Analysis & Performance Optimization - Regulatory & Compliance Awareness Experience - Bachelor's degree in Marketing, Business, Communications, or a related field. - 1–3 years (Associate) or 3–5 years (Senior Associate) of experience in mobile gaming, sweepstakes, social casino, or consumer app marketing. LiveOps experience is a strong plus. - Experience with campaign management and CRM platforms (e.g., CleverTap, SpringBig, Braze) and analytics tools (e.g., Google Analytics, Tableau, AppsFlyer). - A/B testing and data-driven decision-making experience. - Familiarity with sweepstakes mechanics and promotional compliance requirements (no-purchase-necessary rules, prize fulfillment, applicable state regulations) is a strong plus. Total Starting Compensation including Base + Bonus: $120,114 Travel Requirement: Less than 10%

Technology

ClassPass

Senior Business Analyst (Pricing and Inventory)

Senior

Remote

8,288 - 11,050 USD/yr

🏢 Summary: Senior Business Analyst role focused on driving growth, retention, and engagement in a B2C marketplace through data-driven strategy and experimentation. The position partners cross-functionally to design initiatives, run A/B tests, and deliver actionable insights that influence senior leadership decisions. It emphasizes building scalable analytical frameworks and translating complex data into measurable business outcomes. 🗂️ Requirements: 4–6 years experience in business analytics or business intelligence, Proficiency in SQL, Experience working with large, complex datasets, Strong knowledge of statistical analysis, Experience in data modeling, Experience designing and analyzing A/B tests, Experience with data visualization tools (Tableau, Looker, or Power BI), Ability to design and interpret experiments, Experience building analytical frameworks 📃 Skills: SQL, Statistics, Modeling, Experimentation, ABTesting, Tableau, Looker, PowerBI, Analytics, DataVisualization 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.The Role You'll Play As a Senior Business Analyst, you will play a critical role in shaping and executing cross-departmental initiatives that drive growth, retention, and engagement across our B2C marketplace. This role goes beyond building dashboards or models—you'll use data as a strategic tool to influence decisions, experiment, and deliver measurable business outcomes. Partner with cross-functional teams (Product, Marketing, Finance, Operations) to design and measure strategic initiatives that improve marketplace performance. Translate complex data into clear narratives and strategic recommendations for senior leadership, influencing key business decisions. Design and implement A/B experiments to evaluate new strategies and measure business impact. Build scalable analytical frameworks to continuously monitor marketplace health and surface emerging opportunities or risks. Balance deep quantitative analysis with strong business intuition, ensuring insights are practical and decision-ready. Act as a thought partner to business leaders: proactively identifying questions to ask, hypotheses to test, and opportunities to pursue. Drive alignment across departments by presenting data-driven perspectives that clarify trade-offs and guide prioritization. The Experience You'll Bring 4–6 years of experience in business analytics, business intelligence, or a related quantitative field. Proven ability to translate complex problems into clear, human-centered solutions that drive business impact. Comfortable operating in ambiguity and thrive in fast-paced, dynamic environments. Strong business intuition with a natural curiosity to uncover the why behind the data. Excellent presentation and storytelling skills, with confidence in communicating to executives and non-technical stakeholders. A problem solver at heart—you care less about reporting for its own sake and more about shaping strategy through insights. Proficiency in SQL and hands-on experience working with large, complex datasets. Solid foundation in statistical analysis, data modeling, and experimentation design, including A/B testing. Familiarity with modern data visualization tools (e.g., Tableau, Looker, Power BI) to communicate insights effectively. Internally competitive and externally collaborative It is the Company's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of the Company's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $99,450 to $132,600. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plansHave we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).