Server Acquisition Specialist

🏢 Summary: Full-time Operations Manager role leading a client service delivery team in a legal-tech environment, focused on KPI ownership, team leadership, operational quality, and client experience. The position involves managing specialists, handling escalations, improving workflows, and using data-driven decision making in SLA-driven operations. The role includes health benefits, flexible time off, and an $80k–$100k salary range. 🗂️ Requirements: 4+ years of operations experience, 2+ years of direct team management experience, Experience in service-delivery, legal services, or SLA-driven environments, Experience managing team KPIs and operational improvements, Performance management experience, Excel proficiency, Experience with BI tools, Strong analytical skills, Strong written and verbal communication skills, Availability for full-time in-person work, Availability during business hours with flexibility for escalations 📃 Skills: Excel, Omni, Looker, Slack, Spreadsheets 🏢 Description: ABOUT PROOF Launched in 2018, Proof is a national platform for service of process supporting thousands of law firms across the United States. We connect law firms with process servers and enable electronic court filing through a modern, technology-driven platform — automating document ingestion, compliance, real-time job matching, and integrations with leading legal software. Today, Proof delivers over 60,000 documents per month through a network of ~2,000 contracted process servers. ROLE OVERVIEW The Operations Manager runs a service-delivery team end-to-end — directly managing Specialists, and accountable for the team's KPIs, client experience, and people development. The defining shift from Senior Specialist to Manager is people leadership; everything else in this role is downstream of doing that well. The role is evaluated against Proof's competency framework, organized into three areas: Execution & Quality, Technical Expertise, and Communication & Collaboration. COMPETENCY FRAMEWORK Execution & Quality - Critical Thinking & Problem Solving: Diagnose at the team and workflow level — distinguish one-off issues from systemic ones. Decide under uncertainty and document reasoning so calls are auditable. Own root-cause analysis through to verification. Escalations come with a recommendation. - Inquisitive: Ask why your team's metrics moved, not just whether they hit. Pull threads on weak signals before they become problems. - Proactive: Anticipate problems before they hit — capacity, volume spikes, client risk, talent gaps — and bring them up with proposed fixes, not just warnings. - Resourceful: Solve with what you have. Build team-level fixes that don't require new budget or new tools. Leverage peers and other teams effectively to unblock your team. - Owner Mindset: Held accountable for the team's KPIs, people, and escalations. Surface blockers with proposed solutions. - Customer-Service Focused: Accountable for the client experience your team delivers; hitting SLA is the floor, client outcomes are the bar. Operations point of contact for assigned strategic clients. Build operational empathy on the team. - Responsible / Reliable: Do what you say you're going to do; the team plans against your commitments. Own mistakes without deflection. Close loops without being chased. - Flexible / Adaptable: Translate organizational change into clear team direction within days, not weeks. Stay steady during incidents and reorganizations — the team's stress tracks below your own. - Attention to Detail: Held accountable for the team's escape rate. Own the QA program: what gets checked, how often, by whom. Spot quality drift in trend data before it shows up in client complaints. Technical Expertise - Computer Proficient: Fluent in the team's full tool stack — Proof platform, Omni, spreadsheets, Slack workflows. Set the standard for tool fluency on the team. - Data Acumen: Fluent in Omni and Excel; pull and act on team-level data without waiting for someone to build the report. Define and track KPIs that matter; push back on vanity metrics. Present data clearly to leadership and the team. - Legal Document Knowledge: Accountable for the team's compliance with service-of-process and affidavit requirements. Partner with Legal Operations on ambiguous interpretations. - Service Specialist Craft: Accountable for the team's research and craft quality — not personally executing the hard cases. Own the team's server-network relationships and the pricing/assignment framework. Coach Specialists through their hardest interactions. Communication & Collaboration - Mentorship & People Leadership: Directly manage Specialists; own hiring, onboarding, performance reviews, coaching, promotions, PIPs, and terminations. Run bi-weekly 1:1s with Senior Specialists and monthly 1:1s with team members. Develop at least one Senior Specialist toward the next level at all times. - Effective Communication: Set the communication standard for your team. Deliver hard feedback directly. Handle high-stakes client escalations end-to-end. Document decisions so the team can operate without you in the room. - Collaborative: Build strong relationships with peer Managers in CS, Sales, Product, and Marketplace. Resolve cross-team friction at your level. Treated as a thought partner, not just an executor. - Approachable: The team — and people from other teams — bring problems to you early because you're seen as steady and fair. Available without becoming a bottleneck. WHAT SUCCESS LOOKS LIKE (FIRST 12 MONTHS) - Team SLA attainment and quality metrics are stable or improving across 3+ consecutive quarters - At least one Senior Specialist is on a documented development plan toward the next level - Client escalations are trending down; root-cause patterns are being addressed systemically - Cross-functional partners describe you as a thought partner, not just an executor - The team operates predictably during your time off — the systems hold it together, not your direct involvement QUALIFICATIONS - 4+ years of operations experience with 2+ years directly managing a team; service-delivery, legal services, or regulated/SLA-driven environments preferred - Demonstrated track record of owning and improving team KPIs — you can talk concretely about what you changed and what moved - Direct performance management experience: hiring, coaching, PIPs, terminations - Strong analytical skills; comfortable in Excel and a BI tool (Omni, Looker, or similar) without analyst support for routine questions - Excellent written and verbal communication; comfortable representing Operations in front of clients and cross-functional leadership - Knowledge of service of process or legal services regulations a plus; NY rules a plus ROLE DETAILS - Full-time, in-person, Southfield office - Must be available during normal business hours, with flexibility for escalations and coverage needs outside of them - Health benefits including vision and dental; flexible time off - Salary Range $80-$100k E-Verify This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

🏢 Summary: Full-time, in-office Legal Document/Intake Specialist role supporting law firms with process serving and document delivery operations. The position focuses on reviewing and processing legal documents, data entry, digital record management, and client communication in a fast-paced environment. Offers hourly pay, benefits, and the opportunity to contribute to efficient legal service operations. 🗂️ Requirements: High school diploma or GED, Ability to work on-site 5 days a week, Experience in general office or administrative work, Proficiency with basic computer systems, Familiarity with Microsoft Office (Word, Excel), Strong typing and accurate data entry skills, Ability to manage multiple tasks in a fast-paced environment, Strong organizational and time-management skills, Clear written and verbal communication skills, Professional demeanor with clients and legal professionals 📃 Skills: Microsoft, Word, Excel, DataEntry, DocumentManagement, Scanning, Imaging, OfficeSoftware 🏢 Description: Location: San Antonio, TX. Full-time in officeSchedule: Monday - Friday | 9:30 AM - 5:00 PM Company Overview We're Proof, a high growth company in the legal tech industry founded in 2017. Our best-in-class legal services platform is trusted by over 3,000 law firms across the U.S. and serves countless pro se parties. Our core offerings, Service of Process and E-Filing, are designed to make legal services more accessible, efficient, and transparent. We are on track to double our business again this year and are looking for dedicated, detail-oriented professionals to join our team as we continue to scale. If you are passionate about transforming the legal industry and believe in making legal services more affordable and accessible to all, we invite you to join our mission-driven team. Position Overview We are a busy and growing legal services company supporting law firms with process serving and document delivery. We are looking for a reliable and detail-oriented Legal Document/Intake Specialist to help keep daily operations running smoothly. This role is ideal for someone who enjoys organization, working with legal documents, and supporting a fast-paced office environment. You will work closely with our internal team to ensure that they are supported. What You'll Do Review and process legal documents for accuracy and completeness Perform data entry to initiate, update, and close case files Prepare, scan, image, and upload legal documents for law firm clients Maintain organized digital records and case documentation Communicate with law firms, customers, and contract process servers regarding case updates Perform collection calls for past due balances when necessary Provide professional and courteous customer service Assist with general administrative and clerical duties to support office operations What You'll Bring High school diploma or GED required 2+ years of general office or administrative experience preferred Comfortable using basic computer systems and office software Familiarity with Microsoft Office (Word, Excel) Strong typing and data entry accuracy Ability to manage multiple tasks in a fast-paced environment Strong organizational and time-management skills Clear written and verbal communication skills Professional demeanor when working with clients and legal professionals Work Environment This is an in-office position in a professional office setting. Employees in this role: Work primarily at a computer workstation Frequently use office equipment such as scanners, printers, and imaging systems May occasionally move items weighing up to 10–25 pounds Must be able to remain seated or stationary for extended periods while working on a computer Must be located in the San Antonio metropolitan area with the ability to work from the office 5 days a week. Compensation and Benefits Full-time, hourly position $17 per hour, plus overtime Medical, dental, vision, disability insurance, and 401K available. Flexible time off (paid planned and sick time, and paid holidays). Equipment provided. E-Verify This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

🏢 Summary: Senior leadership role overseeing and scaling the Operations function for a legal technology platform, managing Operations Managers and driving SLA, quality, compliance, and process improvements. The position focuses on building operational frameworks, metrics, automation standards, and cross-functional collaboration in a high-growth service-delivery environment. Full-time in-person role in Southfield with benefits, bonus eligibility, and leadership responsibility across operational strategy and execution. 🗂️ Requirements: 7+ years of operations experience, 2+ years managing managers, Experience owning and improving function-level KPIs at scale, Strong analytical and structured-thinking skills, Executive-level communication skills, Experience in high-growth, service-delivery, or regulated industries, Bachelor’s degree in Business, Operations, or related field, Availability during normal business hours with flexibility for escalations, Ability to work full-time in-person in Southfield office 📃 Skills: Operations, KPIs, SLA, QA, Compliance, Automation, Reporting, Analytics, Lean, SixSigma 🏢 Description: ABOUT PROOF Launched in 2018, Proof is a national platform for service of process supporting thousands of law firms across the United States. We connect law firms with process servers and enable electronic court filing through a modern, technology-driven platform — automating document ingestion, compliance, real-time job matching, and integrations with leading legal software. Today, Proof delivers over 60,000 documents per month through a network of ~2,000 contracted process servers. ROLE OVERVIEW The Senior Operations Manager runs the Operations function, not a team within it. You manage 3–5 Operations Managers and own the operating model itself: how Operations is structured, what it measures, how it makes decisions, and how it scales. Your job is to make your Managers successful — not to do their jobs. Operations runs predictably through growth, change, and pressure because the system you've built holds it together. COMPETENCY FRAMEWORK Execution & Quality • Function-Level Outcomes: Own SLA, quality, productivity, cost, and retention across all teams. When the function misses, you own the diagnosis and the fix. • Service Model Design: Design the service model (tiering, response standards, escalation) and deliver against it at scale. Serve as operations executive sponsor for enterprise clients; participate in QBRs. • Problem Prioritization: Identify and prioritize the highest-leverage operational problems; kill work that doesn't move the needle. Diagnose systemic issues — capacity, structure, incentives, tooling — and drive multi-quarter solutions. • Anticipation & Prevention: Anticipate second- and third-order effects of change. Drive initiatives that prevent next year's problems, not just fix this quarter's. • Capacity Building: Build capacity without proportional investment. Make deliberate choices about what to build internally vs. source from Product or vendors. • QA Framework Ownership: Own the QA framework across teams: escape rate, audit posture, defect rate, billing accuracy. Set and enforce the standard for what 'good' looks like. • Organizational Resilience: Build an operations function that absorbs growth, M&A, regulatory change, and strategic pivots without breaking SLAs. Model composure under sustained pressure. Technical Expertise • Metrics Framework: Own the Operations metrics framework: what we measure, what 'good' looks like, and what triggers action. Build executive reporting where numbers are right, narrative is honest, and recommendations are specific. • Tool Standards: Set tool fluency standards across teams. Partner with Product on the tool roadmap. Don't tolerate manual workarounds that should be automated. • Compliance Interpretation: Own the compliance interpretation framework; partner with Legal Operations on a defensible standard. Ensure operational adherence to legal, regulatory, and contractual requirements across service of process and court filing. • Server Partnership Model: Own the server partnership model: selection, development, escalation, and retirement. Own the pricing and assignment model at the function level. The function's reputation in the server network is a strategic asset. Communication & Collaboration • Manager Development: Manage 3–5 Operations Managers. Own leadership development, succession planning, manager training, and performance calibration. Make the call on hiring, promotions, PIPs, and terminations. The strength of the Manager bench is the primary measure of this role. • Management Standards: Set the management standard — 1:1s, performance conversations, coaching, team rhythms — and audit adherence. Create an environment where Managers make decisions, take risks, and learn from mistakes without thrashing. • Communications Operating Model: Set the communication operating model across Operations: cadences, escalation paths, written standards, executive reporting. Own the narrative on operational performance — what's working, what isn't, and what you're doing about it. • Cross-Functional Leadership: Own the cross-functional operating model for how Ops works with CS, Sales, Product, Marketplace, and Legal. Bring problems with proposed solutions. Be credible in front of senior leadership, enterprise clients, and the operations floor. • Culture & Visibility: Build a culture where people raise issues without fear. Be available to skip-level reports without undermining Managers. Be visible enough that Specialists know who you are and what you stand for. WHAT SUCCESS LOOKS LIKE (FIRST 12 MONTHS) • Operations meets or exceeds SLA, quality, and cost targets across all teams, with measurable improvement on at least two • A documented operating rhythm, metrics framework, and escalation model are in place and followed without your active enforcement • At least one Operations Manager is developed to credibly backfill your role on an interim basis • Executive leadership describes Operations as a strategic partner — not a function to be managed • You've identified the next 2–3 structural changes required for the next year of growth and built the plan to get there QUALIFICATIONS • 7+ years of operations experience, including 2+ years managing managers; high-growth, service-delivery, or regulated-industry experience strongly preferred • Demonstrated track record owning function-level KPIs at scale and materially improving them • Proven people leadership experience • Strong analytical and structured-thinking skills • Excellent executive communication skills • Experience in legal services, service of process, regulated operations, or complex service-delivery environments strongly preferred • Bachelor’s degree in Business, Operations, or related field • Advanced degree or Lean/Six Sigma certification is a plus ROLE DETAILS • Full-time, in-person, Southfield office • Must be available during normal business hours, with flexibility for escalations and coverage needs outside of them • Two work-from-home days per month • Health benefits including vision and dental • Flexible time off • Salary range: $120,000–$140,000 depending on experience • Eligible to participate in company bonus plan E-Verify This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

🏢 Summary: Product Manager for a Biometric Platform responsible for building and scaling new biometric capabilities from concept to production within a digital identity platform. The role leads product roadmap, specifications, and scrum collaboration while ensuring compliance, security, and privacy standards. It requires strong technical expertise in biometrics, identity management, and privacy-preserving technologies. 🗂️ Requirements: 5+ years in product management or product marketing in technology, 3+ years as Product Owner in Scrum environment, Experience creating and deploying biometric solutions, Experience with privacy-preserving cryptographic techniques, Experience with identity management platforms, Strong technical background in engineering or product development, Experience working with cross-functional technical teams, Experience growing and scaling technology products 📃 Skills: Biometrics, Cryptography, Identity, Okta, Entra, Scrum, Agile, Roadmapping, Backlog, Compliance, InfoSec, Documentation 🏢 Description: About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn. Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together. Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team! Title: Product Manager Product Manager, Biometric Platform FLSA Status: Exempt Location: Remote USA, UK & Ireland As the Product Manager, Biometric Platform you will be responsible for creating a new set of capabilities in Prove’s platform, from 0 to 1. This role will initiate all product planning activities, including developing product roadmap as well as authoring product specifications and attending scrum meetings with your engineering partners, basically being the expert in Prove’s biometric stack across the organization. This individual works with cross functional teams including Finance, Technology, Data Engineering, Support, Compliance, Info Sec, Implementations, Operations and other Product Managers to ensure that Prove consistently delivers excellence to the identity market. Prove’s capabilities help users identify themselves to our customers with a high level of confidence while minimizing user experience friction. Biometrics supplement Prove’s overall goal of increasing trust across the internet, and our vision is to do so in a way that preserves user privacy. Key Responsibilities Manage & prioritize roadmap, partnering with leadership, technology, solutions, marketing, & sales/customer success Manage enhancements & partner with engineering to review backlog, story requirements, and ensure accurate and timely delivery Coordinate amongst the cross-functional pod that is responsible for creating, supporting and improving the Biometric Platform capabilities Identify and maintain full list of product configurations, including third party components and implementation details as well as publishing internal documentation Validating and reporting on the status and health of each capability Partner with Risk, Legal, Compliance, Information Security to ensure platform capabilities meet all necessary risk & regulatory requirements Partner with Technical writers as appropriate to ensure customer-facing documentation is up-to-date and clear Partner with Client Success to resolve client issues surrounding implementation, billing and, reporting Communicate effectively with internal stakeholders and set realistic expectations Performing other duties as assigned Qualifications and Experience 5+ years experience product management, product marketing, or equivalent experience in a technology context 3+ years of experience as a product owner in a scrum team in a fast-paced scaling environment Strong technical background, either from academic, engineering, or hands-on product development experience Experience with creating and deploying biometric capabilities Experience with privacy-preserving cryptographic techniques Experience with identity management platforms (Okta, Entra, etc.) Demonstrated track record crafting technical product positioning, messaging, content and programs Strong consensus and relationship-building skills, with experience marshaling resources across different functions of an organization Excellent time management skills, ability to multitask, prioritize, and detail-oriented Exceptional verbal and written communication skills Demonstrated experience growing an existing product and building new, valuable features Experience in a high growth startup with quickly expanding teams and aggressive revenue growth plans Experience in high growth /pre-IPO Technology companies is a plus. Promoting, maintaining and enhancing our cultural values of humility, passion, inclusion, and leadership Exhibiting a strong passion for learning our products and markets through in-house and external training The anticipated salary range for this role based on location is $165,000- $190,000 plus company bonus. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data. Benefits & Perks for FTE Provers: Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan Modern Health for financial, mental, and physical wellness 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices) Unlimited Vacation and Flexible hours Comprehensive medical benefits for you and your family ❤️ Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement) Bottomless snacks & beverages for certain office locations Daily GrubHub stipend for lunch if coming into the office (US Offices) A great place to work and connect with other talented Provers like yourself! Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Equal Opportunity Employment:Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics Privacy & Data Protection:When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website.

🏢 Summary: The offer is for a Fraud Analyst role focused on investigating and resolving fraud cases across credit card, lending, and investor products within a fintech environment. The position involves analyzing suspicious activities, using AI-driven fraud detection tools, engaging with customers, and ensuring regulatory compliance. The role also contributes to improving fraud controls, policies, and detection strategies. 🗂️ Requirements: High School diploma or GED, 1+ year experience in financial services, Knowledge of fraud detection systems (LexisNexis, Emailage, ThreatMetrix, Sentilink), Basic understanding of AI-driven fraud detection and Machine Learning model scores, Familiarity with credit card and lending regulations (Fair Lending, FCRA), Advanced experience reviewing documents for authenticity, Strong analytical and critical thinking skills, Ability to work independently with limited supervision 📃 Skills: LexisNexis, Emailage, ThreatMetrix, Sentilink, AI, MachineLearning, KYC, FraudDetection, RiskAnalysis, Compliance 🏢 Description: Your role in our mission Prosper is seeking smart, energetic professionals to join our Fraud Team. We are rapidly growing our business and are seeking an individual to help build a best-in-class fraud process. Must be extremely detail oriented. How you’ll make an impact Review and analyze fraud cases across multiple products, including credit cards, lending and investor products. Conduct detailed investigation and analysis of collected information from multiple sources (i.e. database records, KYC documentation, external search engines and open-source websites) to determine level of risk associated with suspicious transactions, applications, and account activity. Engage with customers via phone and/or email to verify application details and/or review transaction activity for accuracy and legitimacy. Make critical decisions on case resolution and actions, including account closure, and/or law enforcement engagement recommendations. Identify patterns and trends in fraudulent activity to develop actionable insights and recommend preventive measures. Monitor and utilize AI fraud detection tools, machine learning model scores, and alert systems to detect potential fraud in real-time. Work closely with internal teams, including risk management, operations, compliance, and customer service, to resolve fraud cases efficiently. Communicate investigation findings and outcomes clearly and concisely to relevant parties, including senior management. Maintain detailed records of investigations, findings, and resolutions in compliance with regulatory and internal standards. Ensure all investigations comply with applicable laws, regulations, and internal standards, including Fair Lending and Fair Credit Reporting Acts. Ensure compliance with industry regulations and company policies when handling information. Support leadership for audit and compliance reviews by providing detailed documentation and insights into fraud cases and trends as needed. Contribute to the development and enhancement of fraud policies and procedures for credit card, lending and investor products. Participate in monthly reviews of fraud controls, processes, and systems to identify gaps and areas for improvement. Stay informed and aware of emerging fraud schemes, industry best practices, and regulatory requirements to strengthen fraud investigation measures. Test and provide feedback on fraud detection strategies to enhance their effectiveness. Proactively learn and adopt AI-enhanced tools to streamline manual reviews and improve accuracy of fraud trend identification. Skills that will help you thrive Strong attention to detail and critical thinking to drive judgement based problem-solving through analytical thinking. Knowledge of fraud detection systems and tools, such as LexisNexis, Emailage, ThreatMetrix, Sentilink. Basic understanding of AI-driven fraud detection and a strong interest in utilizing Machine Learning model scores to prioritize investigation workflows. Familiarity with credit card and lending industry regulations and practices. Excellent communication skills to include verbal and written documentation of customer interactions and investigation findings. Able to work independently with limited supervision in a professional, proactive, and solution-oriented manner to support business objectives. Positive and able to thrive in a dynamic and fast-paced hybrid environment. Advanced experience reviewing documents for authenticity. Detail-oriented with a focus on accuracy and thoroughness in investigations. 1+ years’ experience in financial services industry. 1+ years’ experience as fraud analyst or investigator is a plus. Must have High School diploma or GED. Resources to help you prosper A connected experience: We prioritize high-touch collaboration and flexibility. Whether you are working from our San Francisco or Phoenix offices or joining us as a fully remote team member, we provide the digital-first tools and intentional culture to keep you synced and supported. Invested in your future: A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security. Holistic well-being: We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage. Professional & personal growth: Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and additional savings through Beneplace.

🏢 Summary: Functional Testing Support Specialist role focused on manual end-to-end testing across Salesforce and SAP ecosystems within a fintech environment. The position supports new product launches, SAP integrations, and the Order-to-Cash process, ensuring high-quality execution through structured UAT, E2E, and regression testing. Fully remote across EMEA, with strong involvement in business-facing testing and cross-system coordination. 🗂️ Requirements: Minimum 5 years experience in Fintech or Financial Services sector, Hands-on testing experience in Salesforce environments, Hands-on testing experience in SAP environments, Strong background in manual/functional testing (no automation), Experience executing E2E, UAT, system integration, and regression tests, Experience with Order-to-Cash (OTC) and Order Management processes, Experience with defect tracking in Jira, Experience in data validation and data migration testing, Full-time availability with start date no later than June 1, 2026, Fluent English (written and spoken) 📃 Skills: Salesforce, SAP, ManualTesting, UAT, E2E, SIT, Regression, Jira, OTC, OrderManagement, DataMigration, DataValidation, Fintech 🏢 Description: Are you an energetic, proactive functional testing expert looking for your next challenge in a fast-paced, dynamic Fintech environment? We are seeking a business-minded Testing Support Specialist to drive manual test execution across our core Salesforce and SAP ecosystems. If you love bridging the gap between finance, business, and technology and want the freedom of a 100% remote setup across EMEA, we want to hear from you! 🔍 About the Role ⚠️ Please Note: This is a Functional / Business Manual Testing role. This is NOT an IT programming, scripting, or test automation position. We are looking for a hands-on functional expert who navigates applications from the end-user and business perspective. In this role, you will support testing activities for new fintech product launches, focusing on Salesforce-related processes, SAP integrations, and the Order-to-Cash (OTC) chain (with a heavy emphasis on Order Management). You will act as the ultimate connector between business stakeholders, finance teams, and technical developers to ensure flawless end-to-end execution. 🛠️ What You'll Do Test Execution & Coordination: Prepare and execute end-to-end (E2E), user acceptance (UAT), system integration, and non-regression test cycles, paying close attention to cross-system dependencies. Business Analysis: Analyze business requirements and process flows to design structured test scenarios, test scripts, and comprehensive test documentation. Data Validation: Perform rigorous data quality, consistency, and integrity checks after data mocks and production (PROD) migrations. Defect Management: Track, document, and manage defect logs using Jira. Coordinate directly with the Migration Team and technical developers to ensure timely resolution and retesting. Stakeholder Alignment: Facilitate smooth communication between finance, business users, and technical teams to define testing scope, priorities, and blockers. Go-Live Support: Monitor overall testing progress, deliver regular status updates, conduct root cause analysis for identified issues, and support cutover readiness. 🎯 Must-Have Requirements (Knockout Criteria) We are running a fast-tracked selection process. Please ensure you meet all the following criteria before applying: Fintech/Financial Background: Minimum of 5 years of experience working strictly within the Fintech or Financial Services sector. (Applications without this background will not be considered). Tooling Expertise: Direct, hands-on experience testing within Salesforce (absolute must-have) and SAP environments. Testing Style: Purely Manual / Functional Testing background. We need someone who excels at understanding business logic, not writing automation scripts. Availability: Full-time availability with the ability to officially start no later than June 1st, 2026 . Communication: Fluency in English (written and spoken) is mandatory; you must be highly comfortable coordinating across multi-disciplinary teams. Proactive Mindset: An energetic, self-driven personality with the confidence to manage stakeholders and push projects past blockers. 💡 Nice to Have Functional understanding of SAP BRIM or complex billing system integrated environments. Strong familiarity with Agile delivery models and Jira . Prior experience with formal UAT governance and business testing coordination. Background in data migration testing or financial process reconciliation. 🎁 What We Offer 100% Remote Flexibility: Work from anywhere within the EMEA region (with a preference for Barcelona). Onsite Team Events: Paid travel for onsite team gatherings and events every 2–4 months to stay connected. Structured Onboarding: Complete shadowing and structured onboarding support from day one. High-Impact Project: A critical role in a major fintech transformation project with a strong potential for extension. 🚀 Recruitment Process Our process is quick, transparent, and fully remote: First Interview: Initial technical & competence screening (in English). Second Interview: Final business stakeholder alignment and project deep-dive (in English).

🏢 Summary: Remote role focused on procurement and vendor management in SAP, supporting finance and operations through purchase order processing, invoice reconciliation, and GR/IR activities. The position emphasizes accurate SAP transaction handling, month-end closing support, and contract administration in compliance with internal controls. 🗂️ Requirements: Experience in SAP procurement or finance operations, Strong knowledge of SAP ECC or S/4HANA, Experience with purchase orders and vendor invoices, Knowledge of GR/IR processes and month-end closing, Experience in invoice reconciliation, Advanced or intermediate Excel skills, Communicative English (B2/C1) 📃 Skills: SAP, SAP ECC, S/4HANA, Excel, GR/IR, Procurement, Accounting, Finance 🏢 Description: Team Connect to wiodący w Polsce dostawca usług IT w modelu nearshore i offshore. Od 2008 roku z sukcesem tworzymy oraz rozwijamy oprogramowanie dla naszych klientów. Specjalizujemy się w wytwarzaniu oprogramowania w oparciu o metodyki Agile i DevOps - od etapu analizy, przez implementację, aż po dalszy rozwój produktu. Tworzymy aplikacje backendowe, frontendowe oraz mobilne. Dla jednego z naszych klientów z branży technologicznej poszukujemy skrupulatnego i dobrze zorganizowanego specjalisty ds. zaopatrzenia i zarządzania dostawcami w systemie SAP, który będzie wspierał zespoły finansowe i operacyjne w zarządzaniu procesami zaopatrzenia, administracją kontraktową oraz kontrolą faktur dostawców. Stanowisko to będzie w dużej mierze skupiało się na przetwarzaniu transakcji w systemie SAP oraz wsparciu operacyjnym działu finansowego, zapewniając prawidłowe prowadzenie i realizację zamówień, faktur dostawców, dokumentacji kontraktowej oraz uzgodnień GR/IR zgodnie z procedurami firmy i terminami na koniec miesiąca. Lokalizacja: praca zdalna 100% Zakres obowiązków: Zarządzanie zakupami i zamówieniami (Procurement & Purchase Order Management) Tworzenie i zarządzanie zamówieniami zakupu (PO) w systemie SAP w terminowy i dokładny sposób, Zapewnienie, że wszystkie zamówienia zakupu są prawidłowo zatwierdzone i zaksięgowane zgodnie z politykami firmy, Współpraca z kierownikami projektów i kierownikami działów w celu uzyskania wymaganych informacji zakupowych, Monitorowanie otwartych zamówień zakupu oraz śledzenie brakujących zatwierdzeń lub niezgodności. Zarządzanie fakturami dostawców i relacjami z dostawcami (Vendor Invoice & Supplier Management) Uzgadnianie faktur dostawców z zamówieniami zakupu oraz potwierdzeniami odbioru towarów , Analizowanie i rozwiązywanie rozbieżności na fakturach, problemów cenowych oraz braków w dokumentacji, Utrzymywanie aktualnych danych dostawców w systemie SAP, Wspieranie dostawców w kwestiach związanych z płatnościami oraz statusem faktur. Zarządzanie GR/IR (Goods Receipt / Invoice Receipt) Przeprowadzanie miesięcznych uzgodnień GR/IR oraz zapewnienie, że wszystkie salda są analizowane i szybko rozliczane Ścisła współpraca z działem finansów oraz zespołami operacyjnymi w celu wyjaśniania niezgodnych faktur lub potwierdzeń odbioru t,owarów, Wsparcie działań związanych z zamknięciem miesiąca w obszarze zakupów i księgowości dostawców. Administracja kontraktorami i umowami (Contractor & Contract Administration) Zarządzanie dokumentacją wdrożeniową kontraktorów oraz monitorowanie umów, Zapewnienie aktualności umów kontraktorskich, przedłużeń i odnowień, Monitorowanie dat rozpoczęcia i zakończenia współpracy kontraktorów w celu zapewnienia zgodności i ciągłości usług, Koordynacja z działem HR, zakupów oraz managerami zatrudniającymi w zakresie potrzeb dotyczących kontraktorów. Zgodność i usprawnianie procesów (Compliance & Process Improvement) Zapewnienie zgodności działań zakupowych z kontrolami wewnętrznymi i politykami firmy, Wspieranie usprawnień procesów zakupowych i obiegu faktur w SAP, Utrzymywanie uporządkowanej dokumentacji elektronicznej oraz dokumentów gotowych do audytu, Pomoc w przygotowywaniu raportów i analiz ad hoc według potrzeb. Wymagania: Doświadczenie w obszarze zakupów SAP, operacji finansowych lub księgowości zobowiązań / ewidencji zakupów, Bardzo dobra znajomość systemu SAP (najlepiej SAP ECC lub S/4HANA), Doświadczenie w zarządzaniu zamówieniami zakupu, fakturami dostawców i uzgodnieniami, Znajomość procesów GR/IR oraz kontroli związanych z zamknięciem miesiąca, Duża dbałość o szczegóły oraz umiejętności organizacyjne, Umiejętność skutecznej komunikacji i współpracy z wieloma interesariuszami, Znajomość Excela na poziomie średniozaawansowanym lub zaawansowanym, Umiejętność samodzielnej pracy i efektywnego ustalania priorytetów, Znajomość jęz.angielskiego na poziomie komunikatywnym (min.B2/C1). Mile widziane: Doświadczenie we współpracy z kontraktorami lub w środowisku projektowym, Znajomość procesów zakupowych lub łańcucha dostaw, Zrozumienie kontroli finansowych i wymagań audytowych. Benefity: Długofalowa współpraca. Pakiet benefitów – Multisport, prywatna opieka medyczna, ubezpieczenie na życie, Budżet szkoleniowy, Bezpłatne lekcje angielskiego, Indywidualne wsparcie ze strony dedykowanego opiekuna firmy.

🏢 Summary: Senior Business Development Manager role focused on acquiring new Food & Beverage logistics clients within assigned territories including Chicago, Los Angeles, and New Jersey. The position involves building sales pipelines, managing complex consultative sales cycles, and driving multimillion-dollar revenue growth for logistics and supply chain solutions. The role offers uncapped commission potential, regional ownership, and collaboration with operations and account management teams. 🗂️ Requirements: 10+ years of experience in Food & Beverage commercial, business development, or sales roles, Experience in logistics, 3PL, packaging, chemicals, supplies, equipment, or food-processing supply chain segments, Active relationships with Food & Beverage decision-makers in assigned territory, Proven track record of closing new business opportunities exceeding $5 million annual revenue, Experience building self-generated sales pipelines and managing complex sales cycles, Strong consultative selling and solution development skills, Experience winning business from incumbent providers, Experience using HubSpot or similar CRM platforms, Strong communication, presentation, negotiation, and relationship-building skills, Ability to travel 50%–70% within assigned territory 📃 Skills: HubSpot, CRM, Logistics, 3PL, Warehousing, Transportation, SupplyChain, Sales, Forecasting, Negotiation 🏢 Description: About Us: At Source Logistics, we provide customized logistics and supply chain solutions across the United States. Our services include full service warehousing, order processing, ecommerce fulfillment, marketing fulfillment, transportation solutions, and data driven supply chain services. We support a wide range of industries including food and beverage, apparel, retail, health and beauty, medical, industrial, technology, financial services, and more. Our mission is to help both US and international companies successfully grow their presence in the US through reliable, flexible, and competitive logistics solutions. Source Logistics currently operates more than 5.6 million square feet of warehouse space nationwide, with strategically located facilities in Los Angeles, CA, Chicago, IL, Monroe and Edison, NJ, Portland, OR, Houston, TX, Dallas, TX, and Laredo, TX. About the Role: Source Logistics is seeking experienced Field Business Development Managers to drive new logo acquisition within our highest-density Food & Beverage markets. We are hiring one Business Development Manager in each of the following regions: Chicago, Los Angeles, and New Jersey. This is a hunting role for a senior commercial professional with deep, portable Food & Beverage industry relationships. You will own a defined geographic territory, build and convert pipeline against named target accounts, and serve as Source Logistics' regional commercial representative. This is a build role within a growing commercial organization. You will have leadership support, modern tools, a strong operational platform, and uncapped earning potential while helping define how Source Logistics goes to market in your assigned region. Responsibilities: • Build and execute a 30/60/90-day territory plan against named target accounts within your assigned region. • Activate existing Food & Beverage industry relationships to generate immediate access to qualified prospects. • Generate self-sourced pipeline aligned with annual revenue goals and maintain a disciplined sales process. • Lead consultative discovery conversations to identify customer needs and develop customized logistics solutions. • Develop and present proposals, pricing strategies, and service recommendations. • Displace incumbent providers, including national 3PLs, through superior service design and relationship management. • Maintain accurate pipeline management, forecasting, and opportunity tracking within HubSpot CRM. • Partner with Operations, Solutions, and Account Management teams to ensure successful customer onboarding and long-term success. • Represent Source Logistics at industry events, trade shows, customer meetings, and networking opportunities. • Provide regular territory updates, forecasts, and business development activity reports to leadership. • Compensation structure: base salary + commission. Requirements: • 10+ years of experience in Food & Beverage-adjacent commercial, business development, or sales roles. • Experience in logistics, 3PL, ingredients, packaging, chemicals, supplies, equipment, or other segments of the food-processing supply chain. • Current, active relationships with Food & Beverage decision-makers within the assigned territory. • Proven track record of generating and closing new business opportunities, preferably exceeding $5 million in annual revenue. • Demonstrated success building self-generated sales pipelines and managing complex sales cycles. • Strong consultative selling skills with the ability to uncover customer challenges and develop tailored solutions. • Experience competing against and winning business from incumbent service providers. • Strong CRM discipline and experience utilizing HubSpot or similar sales platforms. • Excellent communication, presentation, negotiation, and relationship-building skills. • Ability to travel throughout the assigned territory approximately 50% to 70% of the time. Preferred Qualifications • Experience selling logistics, warehousing, transportation, or supply chain solutions. • Experience working with family-owned, relationship-driven organizations. • Spanish language capability strongly preferred for the Los Angeles territory and valued across all locations. What Success Looks Like First 90 Days • Territory plan finalized and approved. • Top 25 target accounts identified and relationship status documented. • Five or more qualified meetings generated through existing industry relationships. • Strong working relationships established with internal stakeholders. First 12 Months • $2 million to $3 million in closed new-logo revenue. • $10 million or more in qualified active pipeline. • Two or more referenceable customers successfully onboarded. First 24 Months • $5 million or more annual new-logo revenue run rate. • Recognized as a strategic growth contributor within the assigned territory. • Contributing to the development and mentorship of future commercial talent Salary range for this role is: $150,000—$200,000 USD Benefits Source Logistics offers a comprehensive benefits package designed to support the health, wellbeing, and financial security of our employees. Benefits may vary by role and location and may include: • Medical, dental, and vision insurance • 401(k) plan with company match • Paid time off and company holidays • Life and disability insurance • Education Reimbursement HR will review benefit eligibility and details during the interview process. Perks and Work Environment At Source Logistics, we value collaboration, accountability, and continuous improvement. We offer a fast paced work environment where team members are empowered to contribute, grow their skills, and make a meaningful impact across our operations. Team members have the opportunity to work alongside experienced professionals, gain exposure to diverse operations, and build a long term career within the logistics and supply chain industry.

🏢 Summary: Senior Business Development Manager role focused on acquiring new Food & Beverage logistics clients within assigned territories including Chicago, Los Angeles, and New Jersey. The position requires building self-generated sales pipelines, managing complex consultative sales cycles, and driving multimillion-dollar revenue growth for logistics and supply chain solutions. The role offers uncapped commission potential, regional ownership, and collaboration with operations and account management teams. 🗂️ Requirements: 10+ years experience in Food & Beverage commercial, business development, or sales roles, Experience in logistics, 3PL, packaging, chemicals, equipment, or food-processing supply chain sectors, Active relationships with Food & Beverage decision-makers in assigned territory, Proven success generating and closing new business opportunities exceeding $5M annual revenue, Experience building self-generated sales pipelines and managing complex sales cycles, Strong consultative selling and solution development skills, Experience winning business from incumbent service providers, Experience using HubSpot or similar CRM platforms, Strong communication, presentation, negotiation, and relationship-building skills, Ability to travel 50%–70% within assigned territory 📃 Skills: HubSpot, CRM, Logistics, 3PL, Warehousing, Transportation, Supplychain, Sales, Forecasting, Negotiation 🏢 Description: About the Role: Source Logistics is seeking experienced Field Business Development Managers to drive new logo acquisition within our highest-density Food & Beverage markets. We are hiring one Business Development Manager in each of the following regions: Chicago, Los Angeles, and New Jersey. This is a hunting role for a senior commercial professional with deep, portable Food & Beverage industry relationships. You will own a defined geographic territory, build and convert pipeline against named target accounts, and serve as Source Logistics' regional commercial representative. This is a build role within a growing commercial organization. You will have leadership support, modern tools, a strong operational platform, and uncapped earning potential while helping define how Source Logistics goes to market in your assigned region. Responsibilities: • Build and execute a 30/60/90-day territory plan against named target accounts within your assigned region. • Activate existing Food & Beverage industry relationships to generate immediate access to qualified prospects. • Generate self-sourced pipeline aligned with annual revenue goals and maintain a disciplined sales process. • Lead consultative discovery conversations to identify customer needs and develop customized logistics solutions. • Develop and present proposals, pricing strategies, and service recommendations. • Displace incumbent providers, including national 3PLs, through superior service design and relationship management. • Maintain accurate pipeline management, forecasting, and opportunity tracking within HubSpot CRM. • Partner with Operations, Solutions, and Account Management teams to ensure successful customer onboarding and long-term success. • Represent Source Logistics at industry events, trade shows, customer meetings, and networking opportunities. • Provide regular territory updates, forecasts, and business development activity reports to leadership. • Compensation structure: base salary + commission. Requirements: • 10+ years of experience in Food & Beverage-adjacent commercial, business development, or sales roles. • Experience in logistics, 3PL, ingredients, packaging, chemicals, supplies, equipment, or other segments of the food-processing supply chain. • Current, active relationships with Food & Beverage decision-makers within the assigned territory. • Proven track record of generating and closing new business opportunities, preferably exceeding $5 million in annual revenue. • Demonstrated success building self-generated sales pipelines and managing complex sales cycles. • Strong consultative selling skills with the ability to uncover customer challenges and develop tailored solutions. • Experience competing against and winning business from incumbent service providers. • Strong CRM discipline and experience utilizing HubSpot or similar sales platforms. • Excellent communication, presentation, negotiation, and relationship-building skills. • Ability to travel throughout the assigned territory approximately 50% to 70% of the time. Preferred Qualifications: • Experience selling logistics, warehousing, transportation, or supply chain solutions. • Experience working with family-owned, relationship-driven organizations. • Spanish language capability strongly preferred for the Los Angeles territory and valued across all locations. What Success Looks Like First 90 Days • Territory plan finalized and approved. • Top 25 target accounts identified and relationship status documented. • Five or more qualified meetings generated through existing industry relationships. • Strong working relationships established with internal stakeholders. First 12 Months • $2 million to $3 million in closed new-logo revenue. • $10 million or more in qualified active pipeline. • Two or more referenceable customers successfully onboarded. First 24 Months • $5 million or more annual new-logo revenue run rate. • Recognized as a strategic growth contributor within the assigned territory. • Contributing to the development and mentorship of future commercial talent. Salary range for this role is: $150,000—$200,000 USD Benefits • Medical, dental, and vision insurance • 401(k) plan with company match • Paid time off and company holidays • Life and disability insurance • Education reimbursement HR will review benefit eligibility and details during the interview process. Perks and Work Environment At Source Logistics, we value collaboration, accountability, and continuous improvement. We offer a fast paced work environment where team members are empowered to contribute, grow their skills, and make a meaningful impact across our operations. Team members have the opportunity to work alongside experienced professionals, gain exposure to diverse operations, and build a long term career within the logistics and supply chain industry.

🏢 Summary: Senior Business Development Manager role focused on acquiring new Food & Beverage logistics clients within assigned territories. The position involves building sales pipelines, managing complex consultative sales cycles, and developing customized supply chain solutions using CRM tools. The role offers uncapped commission potential, regional ownership, and extensive collaboration with operations and account management teams. 🗂️ Requirements: 10+ years in Food & Beverage commercial, business development, or sales roles, Experience in logistics, 3PL, packaging, chemicals, supplies, equipment, or food-processing supply chain, Active relationships with Food & Beverage decision-makers, Proven success generating and closing new business exceeding $5M annual revenue, Experience building self-generated sales pipelines, Ability to manage complex sales cycles, Consultative selling experience, CRM experience with HubSpot or similar platforms, Strong communication, negotiation, and presentation skills, Ability to travel 50%–70% within assigned territory 📃 Skills: HubSpot, CRM, Logistics, 3PL, Warehousing, Transportation, Supplychain, Sales, Negotiation, Forecasting 🏢 Description: About Us: At Source Logistics, we provide customized logistics and supply chain solutions across the United States. Our services include full service warehousing, order processing, ecommerce fulfillment, marketing fulfillment, transportation solutions, and data driven supply chain services. We support a wide range of industries including food and beverage, apparel, retail, health and beauty, medical, industrial, technology, financial services, and more. Our mission is to help both US and international companies successfully grow their presence in the US through reliable, flexible, and competitive logistics solutions. Source Logistics currently operates more than 5.6 million square feet of warehouse space nationwide, with strategically located facilities in Los Angeles, CA, Chicago, IL, Monroe and Edison, NJ, Portland, OR, Houston, TX, Dallas, TX, and Laredo, TX. About the Role: Source Logistics is seeking experienced Field Business Development Managers to drive new logo acquisition within our highest-density Food & Beverage markets. We are hiring one Business Development Manager in each of the following regions: Chicago, Los Angeles, and New Jersey. This is a hunting role for a senior commercial professional with deep, portable Food & Beverage industry relationships. You will own a defined geographic territory, build and convert pipeline against named target accounts, and serve as Source Logistics' regional commercial representative. This is a build role within a growing commercial organization. You will have leadership support, modern tools, a strong operational platform, and uncapped earning potential while helping define how Source Logistics goes to market in your assigned region. Responsibilities: • Build and execute a 30/60/90-day territory plan against named target accounts within your assigned region. • Activate existing Food & Beverage industry relationships to generate immediate access to qualified prospects. • Generate self-sourced pipeline aligned with annual revenue goals and maintain a disciplined sales process. • Lead consultative discovery conversations to identify customer needs and develop customized logistics solutions. • Develop and present proposals, pricing strategies, and service recommendations. • Displace incumbent providers, including national 3PLs, through superior service design and relationship management. • Maintain accurate pipeline management, forecasting, and opportunity tracking within HubSpot CRM. • Partner with Operations, Solutions, and Account Management teams to ensure successful customer onboarding and long-term success. • Represent Source Logistics at industry events, trade shows, customer meetings, and networking opportunities. • Provide regular territory updates, forecasts, and business development activity reports to leadership. • Compensation structure: base salary + commission. Requirements: • 10+ years of experience in Food & Beverage-adjacent commercial, business development, or sales roles. • Experience in logistics, 3PL, ingredients, packaging, chemicals, supplies, equipment, or other segments of the food-processing supply chain. • Current, active relationships with Food & Beverage decision-makers within the assigned territory. • Proven track record of generating and closing new business opportunities, preferably exceeding $5 million in annual revenue. • Demonstrated success building self-generated sales pipelines and managing complex sales cycles. • Strong consultative selling skills with the ability to uncover customer challenges and develop tailored solutions. • Experience competing against and winning business from incumbent service providers. • Strong CRM discipline and experience utilizing HubSpot or similar sales platforms. • Excellent communication, presentation, negotiation, and relationship-building skills. • Ability to travel throughout the assigned territory approximately 50% to 70% of the time. Preferred Qualifications: • Experience selling logistics, warehousing, transportation, or supply chain solutions. • Experience working with family-owned, relationship-driven organizations. • Spanish language capability strongly preferred for the Los Angeles territory and valued across all locations. What Success Looks Like First 90 Days • Territory plan finalized and approved. • Top 25 target accounts identified and relationship status documented. • Five or more qualified meetings generated through existing industry relationships. • Strong working relationships established with internal stakeholders. First 12 Months • $2 million to $3 million in closed new-logo revenue. • $10 million or more in qualified active pipeline. • Two or more referenceable customers successfully onboarded. First 24 Months • $5 million or more annual new-logo revenue run rate. • Recognized as a strategic growth contributor within the assigned territory. • Contributing to the development and mentorship of future commercial talent. Salary range for this role is: $150,000—$200,000 USD Benefits Source Logistics offers a comprehensive benefits package designed to support the health, wellbeing, and financial security of our employees. Benefits may vary by role and location and may include: • Medical, dental, and vision insurance • 401(k) plan with company match • Paid time off and company holidays • Life and disability insurance • Education Reimbursement HR will review benefit eligibility and details during the interview process. Perks and Work Environment At Source Logistics, we value collaboration, accountability, and continuous improvement. We offer a fast paced work environment where team members are empowered to contribute, grow their skills, and make a meaningful impact across our operations. Team members have the opportunity to work alongside experienced professionals, gain exposure to diverse operations, and build a long term career within the logistics and supply chain industry.