Server Acquisition Specialist

About Proof

Launched in 2018, Proof is a national platform for service of process supporting thousands of law firms across the United States. The platform connects law firms with process servers and enables electronic court filing through a technology-driven system that automates document ingestion, compliance, real-time job matching, and integrations with leading legal software. Proof delivers over 60,000 documents per month through a network of approximately 2,000 contracted process servers.

Position Overview

We're looking for a motivated Server Acquisition Specialist with a bias for action to join our Marketplace Supply team. This role sits at the intersection of supply strategy and marketplace efficiency. You will own supply acquisition for an assigned geographic territory, ensuring coverage keeps pace with customer demand, expanding the network of independent contractor process servers, and helping newly activated contractors get up and running successfully on the platform.

Key Responsibilities

Territory Ownership — Sourcing and Qualification

• Own the end-to-end acquisition process for your assigned territory.
• Build and maintain a steady pipeline of qualified independent contractors.
• Identify, target, and engage prospective contractors through direct outreach, industry networks and associations, online platforms, and social media.
• Qualify and vet candidates based on experience level, regional knowledge, and industry standards.
• Negotiate and set custom rates with contractors.
• Stay current on regional market dynamics, competitor activity, and operating nuances.
• Re-engage contractors who have left the platform.

Cross-Territory Recruiting Support

• Support other Server Acquisition Specialists in high-need markets.
• Help close urgent territory gaps affecting customer experience.

Inbound & Relationship Management

• Manage high volume of inbound calls and messages from contractors and prospects.
• Serve as a responsive and professional point of contact.

New-to-Proof Activation

• Conduct structured outreach to newly activated contractors.
• Gather and organize feedback on barriers to early engagement.
• Help contractors overcome obstacles to successfully use the platform.

Data Analysis and Reporting

• Use business intelligence tools (such as Omni) to monitor acquisition metrics and build dashboards.
• Track territory metrics including Server Acquisition Cost and job conversion to assigned work.
• Monitor coverage, take rate, and time-to-assign.
• Report regularly to management with actionable insights.

Qualifications

• 2+ years of experience in a customer-facing role such as sales, operations, recruiting, or acquisition, ideally in a fast-paced, high-growth environment.
• Comfortable spending much of the day making and taking calls.
• Excellent communication and interpersonal skills.
• Ability to make firm decisions when necessary.
• Analytical mindset with ability to interpret data and make data-driven decisions.
• Ability to independently manage pipeline and meet outbound and qualification targets.

Role & Benefit Details

• Full-time, salaried position.
• Compensation: $55,000–$65,000 based on experience, eligible for company bonus plan.
• Medical, dental, vision, disability, and 401k available.
• Flexible time off and paid holidays.
• Two work-from-home days per month.
• Equipment provided.
• On-site, in-office position located in the Detroit, MI area.

E-Verify

This company participates in E-Verify.