April 24, 2026
Product Manager, Biometric Platform
Senior • Remote
13,750 - 15,833 USD/yr
Dublin, Ireland , +1
About Prove
As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.
Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.
Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!
Title: Product Manager Product Manager, Biometric Platform
FLSA Status: Exempt
Location: Remote USA, UK & Ireland
As the Product Manager, Biometric Platform you will be responsible for creating a new set of capabilities in Prove’s platform, from 0 to 1. This role will initiate all product planning activities, including developing product roadmap as well as authoring product specifications and attending scrum meetings with your engineering partners, basically being the expert in Prove’s biometric stack across the organization.
This individual works with cross functional teams including Finance, Technology, Data Engineering, Support, Compliance, Info Sec, Implementations, Operations and other Product Managers to ensure that Prove consistently delivers excellence to the identity market.
Prove’s capabilities help users identify themselves to our customers with a high level of confidence while minimizing user experience friction. Biometrics supplement Prove’s overall goal of increasing trust across the internet, and our vision is to do so in a way that preserves user privacy.
Key Responsibilities
- Manage & prioritize roadmap, partnering with leadership, technology, solutions, marketing, & sales/customer success
- Manage enhancements & partner with engineering to review backlog, story requirements, and ensure accurate and timely delivery
- Coordinate amongst the cross-functional pod that is responsible for creating, supporting and improving the Biometric Platform capabilities
- Identify and maintain full list of product configurations, including third party components and implementation details as well as publishing internal documentation
- Validating and reporting on the status and health of each capability
- Partner with Risk, Legal, Compliance, Information Security to ensure platform capabilities meet all necessary risk & regulatory requirements
- Partner with Technical writers as appropriate to ensure customer-facing documentation is up-to-date and clear
- Partner with Client Success to resolve client issues surrounding implementation, billing and, reporting
- Communicate effectively with internal stakeholders and set realistic expectations
- Performing other duties as assigned
Qualifications and Experience
- 5+ years experience product management, product marketing, or equivalent experience in a technology context
- 3+ years of experience as a product owner in a scrum team in a fast-paced scaling environment
- Strong technical background, either from academic, engineering, or hands-on product development experience
- Experience with creating and deploying biometric capabilities
- Experience with privacy-preserving cryptographic techniques
- Experience with identity management platforms (Okta, Entra, etc.)
- Demonstrated track record crafting technical product positioning, messaging, content and programs
- Strong consensus and relationship-building skills, with experience marshaling resources across different functions of an organization
- Excellent time management skills, ability to multitask, prioritize, and detail-oriented
- Exceptional verbal and written communication skills
- Demonstrated experience growing an existing product and building new, valuable features
- Experience in a high growth startup with quickly expanding teams and aggressive revenue growth plans
- Experience in high growth /pre-IPO Technology companies is a plus.
- Promoting, maintaining and enhancing our cultural values of humility, passion, inclusion, and leadership
- Exhibiting a strong passion for learning our products and markets through in-house and external training
The anticipated salary range for this role based on location is $165,000- $190,000 plus company bonus. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data.
Benefits & Perks for FTE Provers:
- Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
- Modern Health for financial, mental, and physical wellness
- 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
- Unlimited Vacation and Flexible hours
- Comprehensive medical benefits for you and your family ❤️
- Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
- Bottomless snacks & beverages for certain office locations
- Daily GrubHub stipend for lunch if coming into the office (US Offices)
- A great place to work and connect with other talented Provers like yourself!
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Equal Opportunity Employment:
Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics
Privacy & Data Protection:
When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website.
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330,000 - 484,000 PLN/yr
🏢 Summary: Senior Solutions Engineer role focused on supporting sales of the Auth0 identity platform by designing, demonstrating, and validating IAM solutions for customers and partners. The position combines technical expertise in identity, security, and cloud technologies with customer-facing pre-sales responsibilities. It involves leading PoCs, delivering technical presentations, and architecting secure identity integrations across web, mobile, and cloud environments. 🗂️ Requirements: 5+ years in customer-facing technical role (pre-sales, consulting, professional services), Strong knowledge of Identity and Access Management (IAM) concepts, Understanding of OAuth 2.0, OIDC or SAML protocols, Familiarity with cloud platforms (AWS, Azure or GCP), Ability to lead Proof of Concept (PoC) activities, Experience delivering technical presentations and product demonstrations, Fluency in Polish and English 📃 Skills: IAM, OAuth2, OIDC, SAML, AWS, Azure, GCP, JavaScript, HTML, iOS, Android, Java, C#, Node.js, Python, PHP, Ruby, CIAM, Auth0, AI, MCP, Authorization 🏢 Description: Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Senior Solutions Engineer for the Auth0 platform, you are a strategic, customer-centric technical expert who combines a software engineering background with a passion for identity and security. You possess that rare combination of technical savviness and business insight and are looking for a career where you can utilize both to drive revenue directly and through a thriving partner ecosystem. You will be a trusted advisor to both customers and a portfolio of strategic partners. You will partner with our sales and alliances teams to demonstrate, design, and validate identity solutions that solve complex challenges and contribute directly to our growth. You will empathize with customers, quickly discern their true needs, and architect solutions that deliver exceptional outcomes. This position is based in Warsaw, Poland. The role is remote, with the expectation of a transition to a hybrid office model in the future (2-3 days per week). What You’ll Be Doing Act as the primary technical and identity domain expert during the sales cycle for both direct customers and partners. Deliver compelling product demonstrations, architecture walkthroughs, and whiteboard sessions to a wide range of audiences, from developers to C-level executives. Lead and support technical validation activities such as Proofs of Concept (PoCs). Collaborate with Account Executives on territory and account strategies to win new business. Build and manage deep technical relationships with assigned Partners, teaming with the Okta Partner Account Team to drive incremental revenue through the channel. Become a trusted advisor to your partners on all matters related to Identity and Access Management, helping them integrate Okta into their Go-To-Market (GTM) strategy. What You’ll Bring to the Role 5+ years of customer-facing technical role (e.g., pre-sales engineering, consulting, professional services). A strong passion for serving the customer and our partners, ensuring their success. Understanding of Identity and Access Management (IAM) concepts and security protocols, including OAuth 2.0, OIDC or SAML. Knowledge of modern approaches to software development/hosting: familiarity with cloud platforms (AWS, Azure, GCP). Communication and presentation skills, with the ability to articulate complex technical ideas and business value to a highly skilled audience. Fluency in Polish and English is required. Nice to Have A Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field. Hands-on experience with code: understand, troubleshoot, and preferably write in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), or backend (Java, C#, Node.js, Python, PHP, Ruby). Demonstrated ability to architect and integrate CIAM solutions across web, mobile, and cloud platforms. Expertise in AI-driven customer experience integration with Auth0, including AI agents for internal or external use-cases, MCP servers, and Fine-Grained Authorization Public speaking, technical blogging, or conference presentation experience. Fluency in additional European languages is a strong plus. Below is the annual On Target Compensation (OTE) range for candidates located in Poland. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/pol . The OTE range for this position for candidates located in Poland is between: 330 000 zł—484 000 zł PLN The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/ .
Technology

Mindbody
Lead Product Manager, Professional Services
Senior
On-site
Seattle, WA
150,996 - 201,000 USD/yr
🏢 Summary: Lead Product Manager role focused on shaping and delivering Professional Services-driven product opportunities within a B2B SaaS platform. The position bridges product strategy, engineering, and customer-facing teams to translate complex, cross-functional customer needs into scalable product solutions. It emphasizes data-driven decision-making, roadmap alignment, and end-to-end ownership from discovery through launch. 🗂️ Requirements: 6–10 years of product management experience, Experience in B2B SaaS or platform software environments, Proven ability to lead product discovery and execution across complex systems, Experience working cross-functionally with Engineering and Design teams, Experience partnering with Sales, Customer Success, or Professional Services, Ability to translate customer requirements into scalable product solutions, Strong experience with data-driven product decision-making, Experience handling analytics or reporting-focused product initiatives 📃 Skills: SaaS, B2B, Analytics, Reporting, Data, Roadmapping, Discovery, ProductLifecycle, Platform, Software 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: As Lead Product Manager, Professional Services, you'll operate at the intersection of product strategy, customer need, and commercial opportunity—helping to shape solutions that extend our product portfolio and support strategic customer outcomes. Define and drive the product approach for Professional Services-led opportunities Identify where customer needs can be solved through scalable product extensions, configuration, or targeted enhancements. Evaluate opportunities through the lens of customer value, strategic fit, implementation complexity, and long-term maintainability. Help shape a thoughtful path forward for requests that sit adjacent to—or outside of—the existing roadmap. Bring product rigor to opportunities that are often cross-functional, time-sensitive, and not always neatly defined within the existing roadmap. Partner across Product, Engineering, Sales, Customer Success, and Professional Services Translate customer-driven requests into clear product decisions, recommendations, and next steps. Collaborate closely with cross-functional stakeholders to align on priorities, trade-offs, and execution plans. Build strong rapport with internal counterparties to move highly horizontal opportunities forward across the product portfolio. Use first-principles thinking to solve ambiguous problems Break down loosely defined asks into clear problem statements and practical solution paths. Determine what a "good enough" solution looks like based on customer need, available tools, technical constraints, and business urgency. Balance speed and flexibility with product quality, scalability, and roadmap integrity. Bring clarity and structure to roadmap-adjacent work Add product discipline to opportunities that may begin with limited discovery or incomplete requirements. Help distinguish between one-off customer requests, repeatable product patterns, and strategic platform investments. Create clarity around ownership, scope, and the right level of investment for each opportunity. Lead initiatives from definition through execution and launch Drive work from early opportunity sizing and problem framing through delivery, launch, and iteration. Partner with Engineering and Design to ensure solutions are feasible, intuitive, and high quality. Maintain strong cross-functional alignment and clear communication throughout the product lifecycle. Use data and customer insight to guide decisions Bring data fluency to reporting, analytics, and customer-specific insight requests. Use qualitative and quantitative inputs to shape prioritization, validate solutions, and measure outcomes. Support reporting-heavy or analytics-driven opportunities with confidence and precision. Help build a repeatable Professional Services product model Contribute to a more consistent approach for evaluating and delivering strategic customer extensions. Help the organization balance custom opportunity work with scalable product investment. Ensure Professional Services-led efforts stay aligned with the broader B2B software product strategy. Experience You Bring: 6–10 years of product management experience Strong experience in B2B SaaS, platform, or operational software environments. Proven ability to lead both discovery and execution across complex product areas. Comfortable operating in fast-moving environments where priorities may evolve quickly. A track record of solving ambiguous, cross-functional product problems Experience turning loosely defined requests into thoughtful, high-impact solutions. Ability to navigate opportunities that span multiple teams, systems, or product domains. Sound judgment in deciding when to push for scale, move quickly, or constrain scope. Strong first-principles thinking and product judgment Ability to assess trade-offs and determine what "good enough" looks like in context. A practical mindset that balances speed, customer value, maintainability, and long-term strategy. Confidence making progress in situations where discovery is incomplete or evolving. Experience partnering with customer-facing teams on strategic opportunities Worked closely with Sales, Customer Success, and/or Professional Services on customer-driven requests. Able to translate commercial asks into clear product thinking and actionable execution paths. Understands how to support strategic customer needs without losing sight of long-term product direction. Excellent cross-functional collaboration and influence Strong relationship-building skills across Product, Engineering, Design, and go-to-market teams. A reputation for being collaborative, helpful, and effective in horizontally scoped work. Ability to influence without direct authority and create momentum across teams. Strong data fluency Comfortable working with reporting, analytics, and data-driven product questions. Able to use quantitative insights to support prioritization, problem diagnosis, and solution validation. Experience with custom reporting, analytics-heavy workflows, or customer-specific data needs is a strong plus. A high-ownership mindset and bias for action Brings structure to ambiguity and helps teams move forward with clarity. Operates with urgency while maintaining sound product judgment. Focuses on delivering outcomes, not just generating ideas. A balanced product background is a plus Ideally brings experience in consumer product earlier in their career and B2B product more recently. Understands both user experience craft and the commercial motions required in B2B environments. Can bridge customer empathy, product intuition, and business pragmatism effectively. A practical, customer-centered approach Empathy for customers and the challenges they face in real operating environments. A collaborative approach to solving complex problems in ways that are useful, scalable, and aligned with the business. Strong instinct for building solutions that work for both customers and the broader platform. Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $151k to $201k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Technology

Mindbody
Lead Product Manager, Professional Services
Senior
On-site
Austin, TX
150,996 - 201,000 USD/yr
🏢 Summary: Lead Product Manager role focused on defining and delivering Professional Services-driven product extensions within a B2B SaaS platform. The position bridges product strategy, engineering, and customer-facing teams to turn complex, customer-driven requests into scalable, high-quality solutions. It involves leading initiatives from discovery through launch, using data and cross-functional collaboration to drive strategic product outcomes. 🗂️ Requirements: 6–10 years of product management experience, Experience in B2B SaaS or platform-based software, Proven experience leading product discovery and execution, Experience working with Engineering and Design teams, Experience collaborating with Sales, Customer Success, or Professional Services, Ability to translate customer requirements into product decisions, Strong data analysis and reporting experience, Experience managing cross-functional product initiatives, Ability to evaluate technical constraints and implementation complexity 📃 Skills: SaaS, B2B, Analytics, Reporting, Data, Platforms, Software, ProductManagement, Roadmapping, Discovery 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: As Lead Product Manager, Professional Services, you'll operate at the intersection of product strategy, customer need, and commercial opportunity—helping to shape solutions that extend our product portfolio and support strategic customer outcomes. Define and drive the product approach for Professional Services-led opportunities Identify where customer needs can be solved through scalable product extensions, configuration, or targeted enhancements. Evaluate opportunities through the lens of customer value, strategic fit, implementation complexity, and long-term maintainability. Help shape a thoughtful path forward for requests that sit adjacent to—or outside of—the existing roadmap. Bring product rigor to opportunities that are often cross-functional, time-sensitive, and not always neatly defined within the existing roadmap. Partner across Product, Engineering, Sales, Customer Success, and Professional Services Translate customer-driven requests into clear product decisions, recommendations, and next steps. Collaborate closely with cross-functional stakeholders to align on priorities, trade-offs, and execution plans. Build strong rapport with internal counterparties to move highly horizontal opportunities forward across the product portfolio. Use first-principles thinking to solve ambiguous problems Break down loosely defined asks into clear problem statements and practical solution paths. Determine what a "good enough" solution looks like based on customer need, available tools, technical constraints, and business urgency. Balance speed and flexibility with product quality, scalability, and roadmap integrity. Bring clarity and structure to roadmap-adjacent work Add product discipline to opportunities that may begin with limited discovery or incomplete requirements. Help distinguish between one-off customer requests, repeatable product patterns, and strategic platform investments. Create clarity around ownership, scope, and the right level of investment for each opportunity. Lead initiatives from definition through execution and launch Drive work from early opportunity sizing and problem framing through delivery, launch, and iteration. Partner with Engineering and Design to ensure solutions are feasible, intuitive, and high quality. Maintain strong cross-functional alignment and clear communication throughout the product lifecycle. Use data and customer insight to guide decisions Bring data fluency to reporting, analytics, and customer-specific insight requests. Use qualitative and quantitative inputs to shape prioritization, validate solutions, and measure outcomes. Support reporting-heavy or analytics-driven opportunities with confidence and precision. Help build a repeatable Professional Services product model Contribute to a more consistent approach for evaluating and delivering strategic customer extensions. Help the organization balance custom opportunity work with scalable product investment. Ensure Professional Services-led efforts stay aligned with the broader B2B software product strategy. Experience You Bring: 6–10 years of product management experience Strong experience in B2B SaaS, platform, or operational software environments. Proven ability to lead both discovery and execution across complex product areas. Comfortable operating in fast-moving environments where priorities may evolve quickly. A track record of solving ambiguous, cross-functional product problems Experience turning loosely defined requests into thoughtful, high-impact solutions. Ability to navigate opportunities that span multiple teams, systems, or product domains. Sound judgment in deciding when to push for scale, move quickly, or constrain scope. Strong first-principles thinking and product judgment Ability to assess trade-offs and determine what "good enough" looks like in context. A practical mindset that balances speed, customer value, maintainability, and long-term strategy. Confidence making progress in situations where discovery is incomplete or evolving. Experience partnering with customer-facing teams on strategic opportunities Worked closely with Sales, Customer Success, and/or Professional Services on customer-driven requests. Able to translate commercial asks into clear product thinking and actionable execution paths. Understands how to support strategic customer needs without losing sight of long-term product direction. Excellent cross-functional collaboration and influence Strong relationship-building skills across Product, Engineering, Design, and go-to-market teams. A reputation for being collaborative, helpful, and effective in horizontally scoped work. Ability to influence without direct authority and create momentum across teams. Strong data fluency Comfortable working with reporting, analytics, and data-driven product questions. Able to use quantitative insights to support prioritization, problem diagnosis, and solution validation. Experience with custom reporting, analytics-heavy workflows, or customer-specific data needs is a strong plus. A high-ownership mindset and bias for action Brings structure to ambiguity and helps teams move forward with clarity. Operates with urgency while maintaining sound product judgment. Focuses on delivering outcomes, not just generating ideas. A balanced product background is a plus Ideally brings experience in consumer product earlier in their career and B2B product more recently. Understands both user experience craft and the commercial motions required in B2B environments. Can bridge customer empathy, product intuition, and business pragmatism effectively. A practical, customer-centered approach Empathy for customers and the challenges they face in real operating environments. A collaborative approach to solving complex problems in ways that are useful, scalable, and aligned with the business. Strong instinct for building solutions that work for both customers and the broader platform. Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $151k to $201k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Technology

Mindbody
Lead Product Manager, Professional Services
Senior
On-site
San Francisco, CA
150,996 - 201,000 USD/yr
🏢 Summary: Lead Product Manager role focused on driving Professional Services-led product opportunities in a B2B SaaS environment, translating customer needs into scalable product solutions. The position owns discovery, prioritization, and delivery of roadmap-adjacent initiatives, partnering closely with Engineering and cross-functional teams. It emphasizes data-driven decision-making, platform scalability, and execution across complex, ambiguous product domains. 🗂️ Requirements: 6–10 years of product management experience, Experience in B2B SaaS or platform software environments, Experience leading product discovery and execution, Ability to manage cross-functional product initiatives, Experience translating customer requirements into product solutions, Experience working with Engineering on product delivery, Strong data analysis and reporting experience, Experience handling analytics-driven or reporting-heavy product work 📃 Skills: SaaS, B2B, Analytics, Reporting, Data, ProductManagement, Platform, Software, Discovery, Roadmapping 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: As Lead Product Manager, Professional Services, you'll operate at the intersection of product strategy, customer need, and commercial opportunity—helping to shape solutions that extend our product portfolio and support strategic customer outcomes. Define and drive the product approach for Professional Services-led opportunities Identify where customer needs can be solved through scalable product extensions, configuration, or targeted enhancements. Evaluate opportunities through the lens of customer value, strategic fit, implementation complexity, and long-term maintainability. Help shape a thoughtful path forward for requests that sit adjacent to—or outside of—the existing roadmap. Bring product rigor to opportunities that are often cross-functional, time-sensitive, and not always neatly defined within the existing roadmap. Partner across Product, Engineering, Sales, Customer Success, and Professional Services Translate customer-driven requests into clear product decisions, recommendations, and next steps. Collaborate closely with cross-functional stakeholders to align on priorities, trade-offs, and execution plans. Build strong rapport with internal counterparties to move highly horizontal opportunities forward across the product portfolio. Use first-principles thinking to solve ambiguous problems Break down loosely defined asks into clear problem statements and practical solution paths. Determine what a "good enough" solution looks like based on customer need, available tools, technical constraints, and business urgency. Balance speed and flexibility with product quality, scalability, and roadmap integrity. Bring clarity and structure to roadmap-adjacent work Add product discipline to opportunities that may begin with limited discovery or incomplete requirements. Help distinguish between one-off customer requests, repeatable product patterns, and strategic platform investments. Create clarity around ownership, scope, and the right level of investment for each opportunity. Lead initiatives from definition through execution and launch Drive work from early opportunity sizing and problem framing through delivery, launch, and iteration. Partner with Engineering and Design to ensure solutions are feasible, intuitive, and high quality. Maintain strong cross-functional alignment and clear communication throughout the product lifecycle. Use data and customer insight to guide decisions Bring data fluency to reporting, analytics, and customer-specific insight requests. Use qualitative and quantitative inputs to shape prioritization, validate solutions, and measure outcomes. Support reporting-heavy or analytics-driven opportunities with confidence and precision. Help build a repeatable Professional Services product model Contribute to a more consistent approach for evaluating and delivering strategic customer extensions. Help the organization balance custom opportunity work with scalable product investment. Ensure Professional Services-led efforts stay aligned with the broader B2B software product strategy. Experience You Bring: 6–10 years of product management experience Strong experience in B2B SaaS, platform, or operational software environments. Proven ability to lead both discovery and execution across complex product areas. Comfortable operating in fast-moving environments where priorities may evolve quickly. A track record of solving ambiguous, cross-functional product problems Experience turning loosely defined requests into thoughtful, high-impact solutions. Ability to navigate opportunities that span multiple teams, systems, or product domains. Sound judgment in deciding when to push for scale, move quickly, or constrain scope. Strong first-principles thinking and product judgment Ability to assess trade-offs and determine what "good enough" looks like in context. A practical mindset that balances speed, customer value, maintainability, and long-term strategy. Confidence making progress in situations where discovery is incomplete or evolving. Experience partnering with customer-facing teams on strategic opportunities Worked closely with Sales, Customer Success, and/or Professional Services on customer-driven requests. Able to translate commercial asks into clear product thinking and actionable execution paths. Understands how to support strategic customer needs without losing sight of long-term product direction. Excellent cross-functional collaboration and influence Strong relationship-building skills across Product, Engineering, Design, and go-to-market teams. A reputation for being collaborative, helpful, and effective in horizontally scoped work. Ability to influence without direct authority and create momentum across teams. Strong data fluency Comfortable working with reporting, analytics, and data-driven product questions. Able to use quantitative insights to support prioritization, problem diagnosis, and solution validation. Experience with custom reporting, analytics-heavy workflows, or customer-specific data needs is a strong plus. A high-ownership mindset and bias for action Brings structure to ambiguity and helps teams move forward with clarity. Operates with urgency while maintaining sound product judgment. Focuses on delivering outcomes, not just generating ideas. A balanced product background is a plus Ideally brings experience in consumer product earlier in their career and B2B product more recently. Understands both user experience craft and the commercial motions required in B2B environments. Can bridge customer empathy, product intuition, and business pragmatism effectively. A practical, customer-centered approach Empathy for customers and the challenges they face in real operating environments. A collaborative approach to solving complex problems in ways that are useful, scalable, and aligned with the business. Strong instinct for building solutions that work for both customers and the broader platform. Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $151k to $201k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Technology
New offer

Prosper Marketplace
Fraud Specialist
Mid
Hybrid
Phoenix, AZ
🏢 Summary: The offer is for a Fraud Analyst role focused on investigating and resolving fraud cases across credit card, lending, and investor products within a fintech environment. The position involves analyzing suspicious activities, using AI-driven fraud detection tools, engaging with customers, and ensuring regulatory compliance. The role also contributes to improving fraud controls, policies, and detection strategies. 🗂️ Requirements: High School diploma or GED, 1+ year experience in financial services, Knowledge of fraud detection systems (LexisNexis, Emailage, ThreatMetrix, Sentilink), Basic understanding of AI-driven fraud detection and Machine Learning model scores, Familiarity with credit card and lending regulations (Fair Lending, FCRA), Advanced experience reviewing documents for authenticity, Strong analytical and critical thinking skills, Ability to work independently with limited supervision 📃 Skills: LexisNexis, Emailage, ThreatMetrix, Sentilink, AI, MachineLearning, KYC, FraudDetection, RiskAnalysis, Compliance 🏢 Description: Your role in our mission Prosper is seeking smart, energetic professionals to join our Fraud Team. We are rapidly growing our business and are seeking an individual to help build a best-in-class fraud process. Must be extremely detail oriented. How you’ll make an impact Review and analyze fraud cases across multiple products, including credit cards, lending and investor products. Conduct detailed investigation and analysis of collected information from multiple sources (i.e. database records, KYC documentation, external search engines and open-source websites) to determine level of risk associated with suspicious transactions, applications, and account activity. Engage with customers via phone and/or email to verify application details and/or review transaction activity for accuracy and legitimacy. Make critical decisions on case resolution and actions, including account closure, and/or law enforcement engagement recommendations. Identify patterns and trends in fraudulent activity to develop actionable insights and recommend preventive measures. Monitor and utilize AI fraud detection tools, machine learning model scores, and alert systems to detect potential fraud in real-time. Work closely with internal teams, including risk management, operations, compliance, and customer service, to resolve fraud cases efficiently. Communicate investigation findings and outcomes clearly and concisely to relevant parties, including senior management. Maintain detailed records of investigations, findings, and resolutions in compliance with regulatory and internal standards. Ensure all investigations comply with applicable laws, regulations, and internal standards, including Fair Lending and Fair Credit Reporting Acts. Ensure compliance with industry regulations and company policies when handling information. Support leadership for audit and compliance reviews by providing detailed documentation and insights into fraud cases and trends as needed. Contribute to the development and enhancement of fraud policies and procedures for credit card, lending and investor products. Participate in monthly reviews of fraud controls, processes, and systems to identify gaps and areas for improvement. Stay informed and aware of emerging fraud schemes, industry best practices, and regulatory requirements to strengthen fraud investigation measures. Test and provide feedback on fraud detection strategies to enhance their effectiveness. Proactively learn and adopt AI-enhanced tools to streamline manual reviews and improve accuracy of fraud trend identification. Skills that will help you thrive Strong attention to detail and critical thinking to drive judgement based problem-solving through analytical thinking. Knowledge of fraud detection systems and tools, such as LexisNexis, Emailage, ThreatMetrix, Sentilink. Basic understanding of AI-driven fraud detection and a strong interest in utilizing Machine Learning model scores to prioritize investigation workflows. Familiarity with credit card and lending industry regulations and practices. Excellent communication skills to include verbal and written documentation of customer interactions and investigation findings. Able to work independently with limited supervision in a professional, proactive, and solution-oriented manner to support business objectives. Positive and able to thrive in a dynamic and fast-paced hybrid environment. Advanced experience reviewing documents for authenticity. Detail-oriented with a focus on accuracy and thoroughness in investigations. 1+ years’ experience in financial services industry. 1+ years’ experience as fraud analyst or investigator is a plus. Must have High School diploma or GED. Resources to help you prosper A connected experience: We prioritize high-touch collaboration and flexibility. Whether you are working from our San Francisco or Phoenix offices or joining us as a fully remote team member, we provide the digital-first tools and intentional culture to keep you synced and supported. Invested in your future: A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security. Holistic well-being: We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage. Professional & personal growth: Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and additional savings through Beneplace.
