Corporate Counsel

🏢 Summary: High-impact Corporate Counsel role supporting a healthcare technology company’s commercial contracting, HIPAA compliance, data commercialization, and legal technology initiatives. The position combines SaaS and data licensing negotiations, PHI governance, and CLM ownership with AI-driven legal operations improvements. Ideal for a business-oriented attorney experienced in healthcare tech and modern legal workflows. 🗂️ Requirements: Juris Doctor (J.D.) degree, Active bar admission in at least one U.S. state, 4+ years of in-house and/or law firm experience in healthcare technology, health IT, or SaaS, Substantive HIPAA expertise with hands-on PHI governance experience, Experience negotiating Business Associate Agreements (BAAs), Experience advising on healthcare data commercialization or data licensing, Experience drafting and negotiating SaaS and data sharing agreements, Experience with a CLM platform, Demonstrated use of AI tools for legal applications 📃 Skills: HIPAA, HITECH, PHI, SaaS, CLM, Ironclad, AI, MachineLearning, DataLicensing, ContractNegotiation, Compliance, Privacy, DataGovernance 🏢 Description: About the Role Office Ally is seeking a commercially-minded Corporate Counsel to join our legal team. Reporting to the General Counsel, this is a high-impact, high-autonomy role touching virtually all aspects of the company's day-to-day legal work, with particular depth in commercial contracting, healthcare compliance, HIPAA and PHI governance, data commercialization, and legal technology. In this role, you'll negotiate complex data licensing deals, advise on HIPAA breach responses, collaborate with the sales team to manage and streamline the CLM workflow, and utilize AI to improve contract workflows and cross-functional business processes. What You'll Do Commercial Contracting & CLM - Draft, negotiate, and manage commercial agreements, including SaaS agreements, BAAs, revenue recovery service agreements, data licensing and data sharing agreements, vendor contracts, and payer agreements. - Own and administer the company's CLM platform (Ironclad or similar), including workflow configuration, template management, and process improvement. - Improve and maintain form contract templates, negotiation playbooks, and fallback positions to enable sales and partnerships teams to move quickly and consistently. HIPAA, PHI & Healthcare Compliance - Serve as a primary legal resource on HIPAA/HITECH compliance, including the Privacy, Security, and Breach Notification Rules, with focus on the company's role as a healthcare clearinghouse and business associate. - Advise on PHI handling, use, disclosure, and de-identification across products and data operations. - Support the HIPAA compliance program, including policy development, workforce training, risk assessments, and breach response. - Advise on state healthcare privacy laws and monitor HHS, OCR, and CMS regulatory developments. Product Development and Commercialization - Counsel the business on compliant commercialization of healthcare data, including structuring, licensing, and sale of data products and data-as-a-service offerings. - Advise on PHI under HIPAA authorizations and BAAs, as well as de-identified data use. - Partner with product, data science, and business development teams to assess and structure new data monetization opportunities. Broader Compliance & Legal Support - Support compliance risk assessments, internal investigations, and responses to government inquiries and audits. - Manage and respond to subpoenas and other legal process requests, coordinating document collection and liaising with outside counsel. - Assist the General Counsel on M&A due diligence, corporate governance, and transaction support. Legal Technology & AI - Champion CLM administration and legal operations process improvements. - Evaluate and deploy AI-powered tools for contract review, compliance research, and legal drafting. - Advise on legal and regulatory considerations around the company's use of AI and machine learning in its products. What You Need - Juris Doctor (J.D.) degree and active bar admission in at least one U.S. state. - 4+ years of experience in healthcare technology, health IT, or SaaS. - Substantive HIPAA expertise with hands-on PHI governance and BAA negotiation experience. - Experience advising on healthcare data commercialization or data licensing arrangements. - Experience drafting and negotiating SaaS, data sharing, and related commercial technology agreements. - Experience with a CLM platform; Ironclad strongly preferred. - Demonstrated interest in or active use of AI tools for legal applications. - Strong communication, organizational, and problem-solving skills. Nice to Have - In-house experience at a health IT company, clearinghouse, or RCM organization. - Experience with data-centric business models. - Familiarity with emerging federal and state healthcare and health data legislation. - Experience with AI tools and working within sales-centric CLM. - Prior experience in a PE-backed company environment. Travel Requirements - Limited travel (up to 5 times per year) for client meetings, team gatherings, or company events. Work Arrangement - Remote or hybrid work arrangements available. - Hybrid onsite expectation for candidates near Brentwood, TN; Vancouver, WA; Lehi, UT; or San Antonio, TX. Why You'll Love Working Here - Opportunity to directly impact healthcare providers by simplifying healthcare administration and supporting delivery of exceptional care. EEO Note - Equal Opportunity Employer statement applies.

🏢 Summary: High-impact Corporate Counsel role supporting commercial contracting, HIPAA compliance, healthcare data commercialization, and legal technology initiatives within a healthcare technology environment. The position combines SaaS and data licensing negotiations with PHI governance, CLM administration, and AI-enabled legal operations. Ideal for a business-oriented attorney experienced in healthcare tech and complex technology agreements. 🗂️ Requirements: Juris Doctor (J.D.) degree, Active bar admission in at least one U.S. state, 4+ years of legal experience in healthcare technology, health IT, or SaaS, Hands-on HIPAA expertise including PHI governance and BAA negotiation, Experience drafting and negotiating SaaS and data sharing agreements, Experience with healthcare data commercialization or data licensing, Experience using a CLM platform (Ironclad preferred), Experience or demonstrated use of AI tools for legal applications 📃 Skills: HIPAA, HITECH, PHI, SaaS, CLM, Ironclad, AI, MachineLearning, DataLicensing, ContractNegotiation, Compliance, Privacy, Security 🏢 Description: About the Role Office Ally is seeking a commercially-minded Corporate Counsel to join the legal team. Reporting to the General Counsel, this is a high-impact, high-autonomy role touching virtually all aspects of the company's day-to-day legal work, with particular depth in commercial contracting, healthcare compliance, HIPAA and PHI governance, data commercialization, and legal technology. In this role, you will negotiate complex data licensing deals, advise on HIPAA breach responses, collaborate with the sales team to manage and streamline the CLM workflow, and utilize AI to improve contract workflows and cross-functional business processes. What You'll Do Commercial Contracting & CLM - Draft, negotiate, and manage commercial agreements, including SaaS agreements, BAAs, revenue recovery service agreements, data licensing and data sharing agreements, vendor contracts, and payer agreements. - Own and administer the company's CLM platform (Ironclad or similar), including workflow configuration, template management, and process improvement. - Improve and maintain form contract templates, negotiation playbooks, and fallback positions to support sales and partnerships teams. HIPAA, PHI & Healthcare Compliance - Serve as a primary legal resource on HIPAA/HITECH compliance, including Privacy, Security, and Breach Notification Rules, with focus on the role as a healthcare clearinghouse and business associate. - Advise on PHI handling, use, disclosure, and de-identification across products and data operations. - Support the HIPAA compliance program, including policy development, workforce training, risk assessments, and breach response. - Advise on state healthcare privacy laws and monitor HHS, OCR, and CMS regulatory developments. Product Development and Commercialization - Counsel the business on compliant commercialization of healthcare data, including structuring, licensing, and sale of data products and data-as-a-service offerings. - Advise on data use scenarios involving PHI under HIPAA authorizations and BAAs, as well as de-identified data. - Partner with product, data science, and business development teams to assess and structure compliant data monetization opportunities. Broader Compliance & Legal Support - Support compliance risk assessments, internal investigations, and responses to government inquiries and audits. - Manage and respond to subpoenas and other legal process requests, including document collection and coordination with outside counsel. - Assist with M&A due diligence, corporate governance, and transaction support. Legal Technology & AI - Champion CLM administration and legal operations process improvements. - Evaluate and deploy AI-powered tools for contract review, compliance research, and legal drafting. - Advise on legal and regulatory considerations related to AI and machine learning in products. What You Need - Juris Doctor (J.D.) degree and active bar admission in at least one U.S. state. - 4+ years of experience in healthcare technology, health IT, or SaaS. - Substantive HIPAA expertise with hands-on PHI governance and BAA negotiation experience. - Experience advising on healthcare data commercialization or data licensing. - Experience drafting and negotiating SaaS, data sharing, and commercial technology agreements. - Experience with a CLM platform; Ironclad strongly preferred. - Demonstrated interest in or active use of AI tools for legal applications. - Strong communication, organizational, and problem-solving skills. Nice to Have - In-house experience at a health IT company, clearinghouse, or RCM organization. - Experience with data-centric business models. - Familiarity with emerging healthcare and health data legislation. - Experience with AI tools and sales-centric CLM environments. - Experience in a PE-backed company environment. Travel Requirements - Limited travel up to 5 times per year for client meetings, team gatherings, or company events. Work Arrangement - Remote or hybrid work arrangements supported. - Hybrid onsite expectation for candidates near Brentwood, TN; Vancouver, WA; Lehi, UT; or San Antonio, TX. EEO Note Office Ally is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics.

🏢 Summary: High-impact Corporate Counsel role within a healthcare technology company, focused on commercial contracting, HIPAA compliance, healthcare data commercialization, and legal technology innovation. The position involves negotiating complex SaaS and data licensing agreements, overseeing CLM workflows, advising on PHI governance and breach response, and enabling compliant AI and data-driven product initiatives. This is a business-embedded role requiring strong healthcare regulatory expertise and hands-on experience with legal tech and contract lifecycle management platforms. 🗂️ Requirements: Juris Doctor (J.D.) degree, Active bar admission in at least one U.S. state, 4+ years of in-house and/or law firm experience in healthcare technology, health IT, or SaaS, Substantive HIPAA expertise, Hands-on experience with PHI governance, Experience negotiating BAAs, Experience drafting and negotiating SaaS agreements, Experience drafting and negotiating data sharing agreements, Experience drafting and negotiating commercial technology agreements, Experience advising on healthcare data commercialization or data licensing, Experience with CLM platform (Ironclad preferred), Demonstrated use of AI tools for legal applications 📃 Skills: HIPAA, HITECH, PHI, SaaS, CLM, Ironclad, AI, MachineLearning, DataLicensing, ContractNegotiation, Compliance, Governance 🏢 Description: About the Role Office Ally is seeking a commercially-minded Corporate Counsel to join the legal team. Reporting to the General Counsel, this is a high-impact, high-autonomy role touching virtually all aspects of the company's day-to-day legal work, with particular depth in commercial contracting, healthcare compliance, HIPAA and PHI governance, data commercialization, and legal technology. In this role, you will negotiate complex data licensing deals, advise on HIPAA breach responses, collaborate with the sales team to manage and streamline CLM workflow, and utilize AI to improve contract workflows and cross-functional business processes. What You'll Do Commercial Contracting & CLM - Draft, negotiate, and manage commercial agreements, including SaaS agreements, BAAs, revenue recovery service agreements, data licensing and data sharing agreements, vendor contracts, and payer agreements. - Own and administer the company's CLM platform (Ironclad or similar), including workflow configuration, template management, and process improvement. - Improve and maintain contract templates, negotiation playbooks, and fallback positions to support sales and partnerships teams. HIPAA, PHI & Healthcare Compliance - Serve as a primary legal resource on HIPAA/HITECH compliance, including Privacy, Security, and Breach Notification Rules. - Advise on PHI handling, use, disclosure, and de-identification across products and data operations. - Support the HIPAA compliance program, including policy development, workforce training, risk assessments, and breach response. - Advise on state healthcare privacy laws and monitor HHS, OCR, and CMS regulatory developments. Product Development and Commercialization - Counsel the business on compliant commercialization of healthcare data, including structuring, licensing, and sale of data products and data-as-a-service offerings. - Advise on PHI use under HIPAA authorizations and BAAs, as well as de-identified data. - Partner with product, data science, and business development teams to assess and structure new data monetization opportunities. Broader Compliance & Legal Support - Support compliance risk assessments, internal investigations, and responses to government inquiries and audits. - Manage and respond to subpoenas and other legal process requests, including coordination of document collection and review. - Assist with M&A due diligence, corporate governance, and transaction support. Legal Technology & AI - Lead CLM administration and legal operations process improvements. - Evaluate and deploy AI-powered tools for contract review, compliance research, and legal drafting. - Advise on legal and regulatory considerations related to AI and machine learning in products. What You Need - Juris Doctor (J.D.) degree and active bar admission in at least one U.S. state. - 4+ years of experience in healthcare technology, health IT, or SaaS (in-house and/or law firm). - Substantive HIPAA expertise, including PHI governance and BAA negotiation. - Experience advising on healthcare data commercialization or data licensing. - Experience drafting and negotiating SaaS, data sharing, and commercial technology agreements. - Experience with a CLM platform; Ironclad strongly preferred. - Demonstrated interest in or active use of AI tools for legal applications. - Strong communication, organizational, and problem-solving skills. Nice to Have - In-house experience at a health IT company, clearinghouse, or RCM organization. - Experience with data-centric business models. - Familiarity with emerging federal and state healthcare and health data legislation. - Experience with AI tools and sales-centric CLM. - Experience in a private equity-backed company environment. Travel Requirements - Limited travel (up to 5 times per year) for client meetings, team gatherings, or company events. Work Arrangement - Remote or hybrid work arrangements available. - Hybrid schedule expected for candidates residing near Brentwood, TN; Vancouver, WA; Lehi, UT; or San Antonio, TX. Why You'll Love Working Here - Direct impact on healthcare providers and patient care. - Opportunity to contribute to simplifying healthcare administration through technology. EEO Note Equal Opportunity Employer statement applies.

🏢 Summary: High-impact Corporate Counsel role supporting commercial contracting, HIPAA compliance, healthcare data commercialization, and legal technology initiatives within a healthcare technology environment. The position combines SaaS and data licensing negotiations with hands-on PHI governance and CLM administration. It also drives AI adoption and process optimization across the legal function. 🗂️ Requirements: J.D. degree, Active U.S. bar admission, 4+ years in healthcare technology, health IT, or SaaS (in-house or law firm), Substantive HIPAA expertise, Hands-on PHI governance experience, Experience negotiating BAAs, Experience drafting and negotiating SaaS agreements, Experience with data licensing or healthcare data commercialization, Experience with CLM platform (Ironclad preferred), Experience using AI tools for legal applications 📃 Skills: HIPAA, HITECH, PHI, SaaS, CLM, Ironclad, AI, Compliance, Licensing, Governance, CMS, OCR, M&A 🏢 Description: About the Role Office Ally is seeking a commercially-minded Corporate Counsel to join its legal team. Reporting to the General Counsel, this is a high-impact, high-autonomy role touching virtually all aspects of the company's day-to-day legal work, with particular depth in commercial contracting, healthcare compliance, HIPAA and PHI governance, data commercialization, and legal technology. What You'll Do Commercial Contracting & CLM - Draft, negotiate, and manage commercial agreements, including SaaS agreements, BAAs, revenue recovery service agreements, data licensing and data sharing agreements, vendor contracts, and payer agreements. - Own and administer the company's CLM platform (Ironclad or similar), including workflow configuration, template management, and process improvement. - Improve and maintain contract templates, negotiation playbooks, and fallback positions. HIPAA, PHI & Healthcare Compliance - Serve as a primary legal resource on HIPAA/HITECH compliance, including Privacy, Security, and Breach Notification Rules. - Advise on PHI handling, use, disclosure, and de-identification across products and data operations. - Support the HIPAA compliance program, including policy development, workforce training, risk assessments, and breach response. - Advise on state healthcare privacy laws and monitor HHS, OCR, and CMS regulatory developments. Product Development and Commercialization - Counsel the business on compliant commercialization of healthcare data, including structuring, licensing, and sale of data products and data-as-a-service offerings. - Advise on PHI under HIPAA authorizations and BAAs, as well as de-identified data use. - Partner with product, data science, and business development teams to structure compliant data monetization initiatives. Broader Compliance & Legal Support - Support compliance risk assessments, internal investigations, and responses to government inquiries and audits. - Manage subpoenas and legal process requests, coordinate document collection, review records for privilege and confidentiality, and liaise with outside counsel. - Assist with M&A due diligence, corporate governance, and transaction support. Legal Technology & AI - Champion CLM administration and legal operations process improvements. - Evaluate and deploy AI-powered tools for contract review, compliance research, and legal drafting. - Advise on legal and regulatory considerations related to AI and machine learning use in products. What You Need - Juris Doctor (J.D.) degree and active bar admission in at least one U.S. state. - 4+ years of relevant experience in healthcare technology, health IT, or SaaS. - Substantive HIPAA expertise and hands-on PHI governance experience. - Experience negotiating BAAs and drafting SaaS, data sharing, and commercial technology agreements. - Experience advising on healthcare data commercialization or data licensing arrangements. - Experience with a CLM platform; Ironclad strongly preferred. - Demonstrated use of AI tools for legal applications. - Strong organizational skills and ability to manage varied legal matters.

🏢 Summary: High-impact Corporate Counsel role focused on commercial contracting, HIPAA compliance, healthcare data commercialization, and legal technology within a healthcare technology environment. The position combines SaaS and data licensing negotiations with oversight of PHI governance and CLM administration. It also drives AI adoption and process optimization across the legal function. 🗂️ Requirements: Juris Doctor (J.D.) degree, Active bar admission in at least one U.S. state, 4+ years of in-house and/or law firm experience in healthcare technology, health IT, or SaaS, Substantive HIPAA expertise, Hands-on experience with PHI governance, Experience negotiating BAAs, Experience advising on healthcare data commercialization or data licensing, Experience drafting and negotiating SaaS and data sharing agreements, Experience with a CLM platform, Demonstrated use of AI tools for legal applications 📃 Skills: HIPAA, HITECH, PHI, SaaS, CLM, Ironclad, AI, MachineLearning, DataLicensing, DataGovernance, Compliance, ContractNegotiation 🏢 Description: About the Role Office Ally is seeking a commercially-minded Corporate Counsel to join the legal team. Reporting to the General Counsel, this is a high-impact, high-autonomy role touching virtually all aspects of the company's day-to-day legal work, with particular depth in commercial contracting, healthcare compliance, HIPAA and PHI governance, data commercialization, and legal technology. This role is ideal for a pragmatic, business-oriented attorney with healthcare technology experience who enjoys working across multiple legal disciplines and being embedded in business operations. What You'll Do Commercial Contracting & CLM - Draft, negotiate, and manage a broad range of commercial agreements, including SaaS agreements, BAAs, revenue recovery service agreements, data licensing and data sharing agreements, vendor contracts, and payer agreements. - Own and administer the company's CLM platform (Ironclad or similar), including workflow configuration, template management, and process improvement. - Improve and maintain form contract templates, negotiation playbooks, and fallback positions to enable sales and partnerships teams to move quickly and consistently. HIPAA, PHI & Healthcare Compliance - Serve as a primary legal resource on HIPAA/HITECH compliance, including the Privacy, Security, and Breach Notification Rules, with focus on the role as a healthcare clearinghouse and business associate. - Advise on PHI handling, use, disclosure, and de-identification across products and data operations. - Support the HIPAA compliance program, including policy development, workforce training, risk assessments, and breach response. - Advise on state healthcare privacy laws and monitor HHS, OCR, and CMS regulatory developments. Product Development and Commercialization - Counsel the business on compliant commercialization of healthcare data, including structuring, licensing, and sale of data products and data-as-a-service offerings. - Advise on data use scenarios involving PHI under HIPAA authorizations and BAAs, as well as de-identified data. - Partner with product, data science, and business development teams to assess and structure new data monetization opportunities. Broader Compliance & Legal Support - Support compliance risk assessments, internal investigations, and responses to government inquiries and audits. - Manage and respond to subpoenas and other legal process requests, including coordination of document collection and review. - Assist with M&A due diligence, corporate governance, and transaction support. Legal Technology & AI - Champion CLM administration and legal operations process improvements. - Evaluate and deploy AI-powered tools for contract review, compliance research, and legal drafting. - Advise on legal and regulatory considerations around the use of AI and machine learning in products. What You Need - Juris Doctor (J.D.) degree and active bar admission in at least one U.S. state. - 4+ years of experience in healthcare technology, health IT, or SaaS. - Substantive HIPAA expertise, including PHI governance and negotiation of BAAs. - Experience advising on healthcare data commercialization or data licensing arrangements. - Experience drafting and negotiating SaaS, data sharing, and related commercial technology agreements. - Experience with a CLM platform; Ironclad strongly preferred. - Demonstrated interest in or active use of AI tools for legal applications. - Strong organizational skills and ability to manage a high volume of varied matters. Nice to Have - In-house experience at a health IT company, clearinghouse, or RCM organization. - Experience with data-centric business models. - Familiarity with emerging federal and state healthcare and health data legislation. - Experience with AI tools and working within sales-centric CLM. - Prior experience in a PE-backed company environment.

🏢 Summary: High-impact Corporate Counsel role focused on commercial contracting, HIPAA compliance, healthcare data commercialization, and legal technology within a healthcare technology environment. The position involves negotiating complex SaaS and data agreements, overseeing CLM processes, advising on PHI governance, and supporting AI adoption in legal operations. Ideal for a business-oriented attorney with strong healthcare IT and data licensing experience. 🗂️ Requirements: Juris Doctor (J.D.) degree, Active bar admission in at least one U.S. state, 4+ years of in-house and/or law firm experience in healthcare technology, health IT, or SaaS, Substantive HIPAA expertise, Hands-on experience with PHI governance, Experience negotiating BAAs, Experience drafting and negotiating SaaS agreements, Experience with data sharing and data licensing agreements, Experience with CLM platform administration, Experience with AI tools for legal applications 📃 Skills: HIPAA, HITECH, PHI, SaaS, CLM, Ironclad, AI, MachineLearning, DataLicensing, DataGovernance, ContractNegotiation, Compliance, HealthcareIT 🏢 Description: About the Role Office Ally is seeking a commercially-minded Corporate Counsel to join the legal team. Reporting to the General Counsel, this is a high-impact, high-autonomy role touching virtually all aspects of the company's day-to-day legal work, with particular depth in commercial contracting, healthcare compliance, HIPAA and PHI governance, data commercialization, and legal technology. What You'll Do Commercial Contracting & CLM - Draft, negotiate, and manage a broad range of commercial agreements, including SaaS agreements, BAAs, revenue recovery service agreements, data licensing and data sharing agreements, vendor contracts, and payer agreements. - Own and administer the company's CLM platform (Ironclad or similar), including workflow configuration, template management, and process improvement. - Improve and maintain form contract templates, negotiation playbooks, and fallback positions to enable sales and partnerships teams to move quickly and consistently. HIPAA, PHI & Healthcare Compliance - Serve as a primary legal resource on HIPAA/HITECH compliance, including the Privacy, Security, and Breach Notification Rules, with focus on the role as a healthcare clearinghouse and business associate. - Advise on PHI handling, use, disclosure, and de-identification across products and data operations. - Support the HIPAA compliance program, including policy development, workforce training, risk assessments, and breach response. - Advise on state healthcare privacy laws and monitor HHS, OCR, and CMS regulatory developments. Product Development and Commercialization - Counsel the business on compliant commercialization of healthcare data, including structuring, licensing, and sale of data products and data-as-a-service offerings. - Advise on data use scenarios including PHI under HIPAA authorizations and BAAs, as well as de-identified data. - Partner with product, data science, and business development teams to assess new data monetization opportunities and structure them compliantly. Broader Compliance & Legal Support - Support compliance risk assessments, internal investigations, and responses to government inquiries and audits. - Manage and respond to subpoenas and other legal process requests, coordinating document collection and liaising with outside counsel. - Assist the General Counsel on M&A due diligence, corporate governance, and transaction support. Legal Technology & AI - Champion CLM administration and legal operations process improvements. - Evaluate and deploy AI-powered tools for contract review, compliance research, and legal drafting. - Advise on legal and regulatory considerations around the use of AI and machine learning in products. What You Need - Juris Doctor (J.D.) degree and active bar admission in at least one U.S. state. - 4+ years of experience, including meaningful in-house and/or law firm experience in healthcare technology, health IT, or SaaS. - Substantive HIPAA expertise, including hands-on experience with PHI governance and negotiation of BAAs. - Experience advising on healthcare data commercialization or data licensing arrangements. - Experience drafting and negotiating SaaS, data sharing, and related commercial technology agreements. - Experience with a CLM platform; Ironclad strongly preferred. - Demonstrated interest in or active use of AI tools for legal applications. - Highly organized and comfortable managing a high volume of varied matters. Nice to Have - In-house experience at a health IT company, clearinghouse, or RCM organization. - Experience with data-centric business models. - Familiarity with emerging federal and state healthcare and health data legislation. - Experience with AI tools and working within sales-centric CLM. - Prior experience in a PE-backed company environment. Travel Requirements - Limited travel up to 5 times per year for client meetings, team gatherings, or company events. Work Arrangement - Remote and hybrid work arrangements supported. - Candidates near Brentwood, TN; Vancouver, WA; Lehi, UT; or San Antonio, TX expected to work onsite on a hybrid schedule. Why You'll Love Working Here - Work directly impacts healthcare providers and supports delivery of exceptional care. - Opportunity to contribute to simplifying healthcare administration through service and software solutions. EEO Note - Equal Opportunity Employer policy applies.

🏢 Summary: The offer is for a Client Success Manager responsible for supporting healthcare clients using EDI and revenue cycle management tools, acting as the primary escalation point and ensuring successful onboarding, issue resolution, and client retention. The role combines healthcare EDI expertise, claims processing knowledge, and cross-functional collaboration to optimize client operations and resolve transaction issues. It requires experience in healthcare EDI environments and strong technical understanding of billing and claims workflows. 🗂️ Requirements: Bachelor's degree in healthcare administration, information technology, or equivalent experience, 2+ years of experience in account management or customer support within healthcare EDI, Deep understanding of EDI standards and protocols, Knowledge of healthcare billing and claims processes, Ability to troubleshoot rejected claims and data discrepancies, Experience using Salesforce for documentation and reporting, Willingness to travel up to 20% 📃 Skills: EDI, HealthcareEDI, ClaimsProcessing, RevenueCycleManagement, Salesforce, Billing, DataAnalysis, Troubleshooting 🏢 Description: About the Role We’re looking for a Client Success Manager to join our growing team. This position plays a crucial role in managing and supporting healthcare customers who utilize Office Ally tools in their day-to-day operations. This position serves as the primary escalation point for assigned clients, collaborates with the Sales Account Management team on communications and projects, oversees implementations and solutions, provides proactive support and resolves issues, and drives client retention. What You’ll Do Client Relationship Management - Build and maintain strong relationships with healthcare clients, understanding their specific nuances in conducting business each day. - Serve as the primary escalation point for providers, promptly addressing their inquiries, concerns, and requests with the highest level of professionalism. - Conduct proactive client outreach based on the schedule outlined by Client Services leadership. Onboarding - Partner with the onboarding team to ensure a seamless transition for clients. - Partner with the Learning Experience team to ensure clients have access to all training resources necessary to perform at an optimal level. Transaction Support - Troubleshoot and resolve issues, including rejected claims and data discrepancies. - Assist clients in optimizing their processes to enhance efficiency and reduce errors. Documentation and Reporting - Utilize Salesforce to maintain accurate records of interactions with clients and issue resolutions. Collaboration and Cross-Functional Teamwork - Collaborate with internal teams, including IT/Engineering, Sales, compliance, and client support, to deliver comprehensive solutions and resolve client issues. - Contribute to the development and improvement of both internal systems and processes as well as products. What You’ll Need - Bachelor's degree from a four-year college or university in healthcare administration, information technology, or an equivalent combination of education and experience. - 2+ years of related experience and/or training in account management or customer support within healthcare EDI. - Deep understanding of EDI standards, protocols, and healthcare industry practices, and familiarity with healthcare billing and claims processes. Nice to Have - Familiarity with EDI software and systems is a plus. Travel Requirements - Up to 20% travel, including client meetings, team gatherings, or company events. Compensation and Benefits - Compensation range: $55,000—$65,000 USD. - Eligible for performance-based bonuses. - Comprehensive benefits package including medical, dental, and vision coverage. - 401(k) with company match. - Paid time off and additional benefits. EEO Note Office Ally is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

🏢 Summary: The Client Success Manager role focuses on managing and supporting healthcare clients using EDI and revenue cycle management solutions, acting as the primary escalation point and ensuring successful onboarding, issue resolution, and retention. The position involves troubleshooting claims and data issues, collaborating cross-functionally, and maintaining accurate reporting in Salesforce. It requires strong expertise in healthcare EDI standards, billing processes, and client account management. 🗂️ Requirements: Bachelor's degree in healthcare administration, information technology, or equivalent experience, 2+ years of experience in account management or customer support within healthcare EDI, Deep understanding of EDI standards and protocols, Knowledge of healthcare billing and claims processes, Ability to manage client escalations and resolve transaction issues, Willingness to travel up to 20% 📃 Skills: EDI, Salesforce, Healthcare, Billing, Claims, RevenueCycle, Cloud, CRM 🏢 Description: About the Role We’re looking for a Client Success Manager to join our growing team. This position plays a crucial role in managing and supporting healthcare customers who utilize Office Ally tools in their day-to-day operations. The role serves as the primary escalation point for assigned clients, collaborates with Sales Account Management on communications and projects, oversees implementations and solutions, provides proactive support, resolves issues, and drives client retention. What You’ll Do Client Relationship Management - Build and maintain strong relationships with healthcare clients, understanding their specific business operations. - Serve as the primary escalation point for providers, addressing inquiries, concerns, and requests professionally. - Conduct proactive client outreach based on schedules outlined by Client Services leadership. Onboarding - Partner with the onboarding team to ensure a seamless transition for clients. - Partner with the Learning Experience team to ensure clients have access to necessary training resources. Transaction Support - Troubleshoot and resolve issues, including rejected claims and data discrepancies. - Assist clients in optimizing processes to enhance efficiency and reduce errors. Documentation and Reporting - Utilize Salesforce to maintain accurate records of client interactions and issue resolutions. Collaboration and Cross-Functional Teamwork - Collaborate with IT/Engineering, Sales, compliance, and client support teams to deliver comprehensive solutions and resolve issues. - Contribute to the development and improvement of internal systems, processes, and products. What You’ll Need - Bachelor’s degree from a four-year college or university in healthcare administration, information technology, or an equivalent combination of education and experience. - 2+ years of related experience and/or training in account management or customer support within healthcare EDI. - Deep understanding of EDI standards, protocols, and healthcare industry practices. - Familiarity with healthcare billing and claims processes. Nice to Have - Familiarity with EDI software and systems. Travel Requirements - Up to 20% travel for client meetings, team gatherings, or company events. Pay Transparency Compensation may vary based on skills, experience, and location. Employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, and paid time off. Salary range: $55,000—$65,000 USD. EEO Note The company is an Equal Opportunity Employer and does not discriminate on the basis of legally protected characteristics.

🏢 Summary: Client Success Manager role focused on supporting healthcare clients using EDI and revenue cycle management tools, acting as the primary escalation point and driving successful onboarding, issue resolution, and retention. The position involves troubleshooting claims and data issues, collaborating with cross-functional teams, and maintaining accurate reporting in Salesforce. Ideal candidates have healthcare EDI experience and a strong understanding of billing and claims processes. 🗂️ Requirements: Bachelor's degree in healthcare administration, information technology, or equivalent experience, 2+ years of experience in account management or customer support within healthcare EDI, Deep understanding of EDI standards and protocols, Strong knowledge of healthcare billing and claims processes, Ability to troubleshoot rejected claims and data discrepancies, Experience using Salesforce for documentation and reporting, Willingness to travel up to 20% 📃 Skills: EDI, Healthcare, Billing, Claims, Salesforce, CRM, RevenueCycle, DataAnalysis, Troubleshooting 🏢 Description: About the Role We're looking for a Client Success Manager to join our growing team. This position plays a crucial role in managing and supporting healthcare customers who utilize Office Ally tools in their day-to-day operations. This position serves as the primary escalation point for their assigned clients, collaborates with the Sales Account Management team on communications and projects, oversees implementations and solutions, provides proactive support and resolves issues, and drives client retention. What You'll Do Client Relationship Management - Build and maintain strong relationships with healthcare clients, understanding their specific nuances in conducting business each day. - Serve as the primary escalation point for providers, promptly addressing their inquiries, concerns, and requests with the highest level of professionalism. - Conduct proactive client outreach based on the schedule outlined by Client Services leadership. Onboarding - Partner with the onboarding team to ensure a seamless transition for clients. - Partner with the Learning Experience team to ensure clients have access to all training resources necessary to perform at an optimal level. Transaction Support - Troubleshoot and resolve issues, including rejected claims and data discrepancies. - Assist clients in optimizing their processes to enhance efficiency and reduce errors. Documentation and Reporting - Utilize Salesforce to maintain accurate records of interactions with clients and issue resolutions. Collaboration and Cross-Functional Teamwork - Collaborate with internal teams, including IT/Engineering, Sales, compliance, and client support, to deliver comprehensive solutions and resolve client issues. - Contribute to the development and improvement of both internal systems and processes as well as products. What You'll Need - Bachelor's degree from a four-year college or university in healthcare administration, information technology, or an equivalent combination of education and experience. - 2+ years of related experience and/or training in account management or customer support within healthcare EDI. - Deep understanding of EDI standards, protocols, and healthcare industry practices, and familiarity with healthcare billing and claims processes. Nice to Have - Familiarity with EDI software and systems is a plus. Travel Requirements - This role requires up to 20% of travel, which may include client meetings, team gatherings, or company events. Travel will typically be scheduled in advance and supported by the company. Pay Transparency Office Ally is committed to fair and equitable compensation practices in alignment with pay transparency laws. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate's qualifications, relevant experience, and internal equity. $55,000—$65,000 USD Why You'll Love Working at Office Ally At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We're driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an employee, you'll be at the heart of efforts to deliver exceptional service and software solutions to clients in the healthcare space. EEO Note Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

🏢 Summary: The offer is for a Client Success Manager responsible for managing healthcare clients using cloud-based revenue cycle and EDI solutions. The role focuses on client relationship management, onboarding support, troubleshooting claims and data issues, and cross-functional collaboration to improve processes and systems. It combines account management with deep healthcare EDI expertise to drive client retention and operational efficiency. 🗂️ Requirements: Bachelor's degree in healthcare administration, information technology, or equivalent combination of education and experience, Minimum 2 years of experience in account management or customer support within healthcare EDI, Strong understanding of EDI standards and protocols, Knowledge of healthcare billing and claims processes, Ability to use Salesforce for documentation and reporting, Willingness to travel up to 20% 📃 Skills: EDI, HealthcareEDI, Salesforce, ClaimsProcessing, RevenueCycleManagement, EligibilityVerification, PaymentProcessing, DataExchange 🏢 Description: About the Role We're looking for a Client Success Manager to join our growing team. This position plays a crucial role in managing and supporting healthcare customers who utilize Office Ally tools in their day-to-day operations. This position serves as the primary escalation point for assigned clients, collaborates with the Sales Account Management team on communications and projects, oversees implementations and solutions, provides proactive support, resolves issues, and drives client retention. What You'll Do Client Relationship Management - Build and maintain strong relationships with healthcare clients, understanding their specific nuances in conducting business each day. - Serve as the primary escalation point for providers, promptly addressing their inquiries, concerns, and requests with professionalism. - Conduct proactive client outreach based on the schedule outlined by Client Services leadership. Onboarding - Partner with the onboarding team to ensure a seamless transition for clients. - Partner with the Learning Experience team to ensure clients have access to all training resources necessary to perform at an optimal level. Transaction Support - Troubleshoot and resolve issues, including rejected claims and data discrepancies. - Assist clients in optimizing their processes to enhance efficiency and reduce errors. Documentation and Reporting - Utilize Salesforce to maintain accurate records of interactions with clients and issue resolutions. Collaboration and Cross-Functional Teamwork - Collaborate with internal teams, including IT/Engineering, Sales, compliance, and client support, to deliver comprehensive solutions and resolve client issues. - Contribute to the development and improvement of internal systems, processes, and products. What You'll Need - Bachelor's degree from a four-year college or university in healthcare administration, information technology, or an equivalent combination of education and experience. - 2+ years of related experience and/or training in account management or customer support within healthcare EDI. - Deep understanding of EDI standards, protocols, and healthcare industry practices. - Familiarity with healthcare billing and claims processes. Nice to Have - Familiarity with EDI software and systems is a plus. Travel Requirements - Up to 20% travel, including client meetings, team gatherings, or company events. Compensation and Benefits Compensation may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate's qualifications, relevant experience, and internal equity. Equal Opportunity The employer is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by law.