Social Media and Content Strategist

🏢 Summary: On-site Software Test Engineer role focused on leading quality assurance initiatives for healthcare software products, ensuring data integrity and interoperability across complex systems. The position involves hands-on testing, defect management, database validation, and collaboration with Engineering and Product teams to maintain high product quality. Candidates must have strong experience in software testing and healthcare messaging environments. 🗂️ Requirements: Associate degree in Computer Science, Information Technology or equivalent experience, 5+ years of experience testing applications for usability, functionality and performance, Hands-on experience validating software using SQL queries, Experience with healthcare messaging standards, Experience with API testing tools, Ability to perform regression, load and system testing, Authorization to work in the U.S. without sponsorship, On-site availability in Carmel, IN 📃 Skills: SQL, HL7, FHIR, CCD, X12, Postman, Swagger, API, Automation, Testing, Regression, Load, System, Scripting 🏢 Description: Who We Are Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays. About The Position Clinical Architecture is seeking a Software Test Engineer to join our team in the Indianapolis, IN area. The Software Test Engineer will have experience with healthcare messaging and will oversee quality assurance initiatives across our software products. The ideal candidate will bring expertise in validating complex healthcare systems, ensuring data integrity, and supporting interoperability workflows. This role requires strong analytical thinking, hands-on testing skills, and the ability to collaborate across Engineering, Product, and Automation teams to drive a culture of quality. This role is required to be on site at our Carmel, IN Headquarters. Clinical Architecture offers ample flexibility to accommodate a healthy work-life balance. Applicants must be authorized to work in the U.S. without sponsorship. Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability. Responsibilities Quality Assurance and Testing: Analyze software requirements to ensure clarity, completeness, and testability. Design, document, and maintain comprehensive test cases and support test artifacts. Execute tests to validate functionality, usability, and overall product quality. Perform exploratory, ad-hoc, regression, load, and system testing. Validate software performance across multiple environments. Defect Management and Validation: Detect, report, and track defects throughout the development lifecycle. Re-test resolved defects to ensure proper fixes are implemented. Traverse and validate database entries using SQL queries. Research and replicate customer-reported issues to support effective troubleshooting. Collaboration and Communication: Conduct peer reviews of test plans, requirements, and design documents. Participate in design reviews to ensure quality standards are embedded early. Communicate effectively with Engineering regarding system issues and defects. Partner with Product Management to clarify requirements and identify gaps. Review end-user documentation, providing guidance on content accuracy and usability. Process Improvement and Leadership: Provide insights and recommendations to improve Product Quality processes and efficiency. Support the Automation team by supplying test scenarios, use cases, and test data. Develop deep understanding of Clinical Architecture's products and workflows. Champion a culture of quality across the organization. Qualifications Associate degree in Computer Science, Information Technology, or equivalent work experience. 5+ years of experience testing applications for usability, functionality, and performance. Hands-on experience validating software using SQL queries. CTFL or equivalent QA certification preferred. Experience with API testing, including test tools such as Postman, Swagger, or automation frameworks preferred. Coding or scripting experience preferred. Healthcare messaging experience (e.g., HL7, FHIR, CCD, X12) preferred. Why Clinical Architecture?We offer: Opportunities for learning, development, and growth. Experiences that connect you with colleagues. A laid-back work environment with thoughtful amenities. Paid Volunteer Time, Paid Holidays & PTO, including our own winter break week for full-time team members. Sabbatical opportunities for tenured team members. Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees. Maternity and Parental leave benefits. Employer paid Short-term Disability & Long-term Disability. Health and Wellness incentives. 401k Matching. Better workdays. Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.

🏢 Summary: Client Service Analyst role focused on supporting healthcare SaaS clients, optimizing software performance, and improving client experience through product expertise and collaboration with internal teams. The position requires experience in software support, data analysis, and client success, with on-site work at the Carmel, IN headquarters. 🗂️ Requirements: High school diploma or equivalent, 4+ years experience in SaaS, software support, or client success, Experience in software, Experience in data analysis, Experience in analytics or informatics, Strong written and verbal communication skills, Authorization to work in the U.S. without sponsorship, Ability to work on-site five days a week 📃 Skills: SaaS, Analytics, Informatics, Healthcare, DataAnalysis, SoftwareSupport 🏢 Description: Who We Are Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. About the Position Clinical Architecture is seeking a Client Service Analyst to join our team in the Indianapolis, IN area. The Client Service Analyst engages with clients to provide support and enhance the client experience. This role will challenge you to learn our software and its capabilities to assist our clients with their initiatives. We prioritize building long-term relationships with our clients, striving to exceed their expectations. This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations. Applicants must be authorized to work in the U.S. without sponsorship. Responsibilities - Collaborate with the Client Success Manager to ensure client satisfaction. - Become a product expert with the support of our internal teams. - Educate clients on product features and enhancements using virtual technology. - Analyze the current configuration of Clinical Architecture products as it relates to the ongoing business needs of clients and stakeholders. - Identify areas for improvement and propose solutions to optimize software performance and the client's return on their software investment. - Proactively seek opportunities to broaden client knowledge of best practices and their application to customer implementations. - Document and share client utilization and product performance with internal team members to enhance overall product, services, and sales performance. - Translate client needs into actionable items. - Efficiently and accurately respond to inquiries, both written and verbal. - Collaborate with internal teams to troubleshoot issues and test software enhancements. Qualifications - Bachelor's degree preferred, high school diploma or equivalent required. - Minimum 4+ years experience in SaaS, software support, or client success required. - Previous software, data analysis, analytics, and/or informatics experience is required. - Healthcare or healthcare terminology knowledge or experience is advantageous. - Strong communication skills, both written and verbal. - Commitment to continuous learning. Benefits - Opportunities for learning, development, and growth. - Experiences that connect you with colleagues. - A laid-back work environment with thoughtful amenities. - Paid Volunteer Time, Paid Holidays & PTO, including winter break week for full-time team members. - Sabbatical opportunities for tenured team members. - Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees. - Maternity and Parental leave benefits. - Employer paid Short-term Disability & Long-term Disability. - Health and Wellness incentives. - 401k Matching.

🏢 Summary: Senior on-site leadership role overseeing post-sale client services operations for a healthcare SaaS organization, including implementations, client success, operations, and professional services. The position focuses on scaling service delivery, improving client outcomes, and partnering with product and engineering teams to support adoption and operational excellence. 🗂️ Requirements: 10+ years leading client services, customer success, or professional services teams, 5+ years managing Directors or large teams, Experience scaling services in high-growth enterprise SaaS or complex B2B environments, Experience partnering with Product and Engineering teams, Authorization to work in the U.S. without sponsorship, On-site availability in Carmel, IN, Healthcare or regulated industry experience preferred 📃 Skills: SaaS, B2B, KPIs, OKRs, Healthcare 🏢 Description: Who We Are Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. About The Position Clinical Architecture is seeking a Vice President of Client Services to join our team in the Indianapolis, IN area. The Vice President, Client Services is a senior leader responsible for delivering exceptional client outcomes while building a high performing, engaged, and continuously developing team. This role owns the full post-sale client experience and will lead the departments accountable for client implementations, operations, success (account management), and professional services. The Vice President, Client Services will maintain a scalable services organization, ensure strong operational rigor, and partner cross-functionally to ensure products meet client expectations and are successfully adopted. This role is required to be on site at our Carmel, IN Headquarters. Clinical Architecture offers flexibility to accommodate a healthy work-life balance. Applicants must be authorized to work in the U.S. without sponsorship. Responsibilities Customer Outcomes at Scale - Own end-to-end client outcomes across the post-sale life cycle, from implementation to expansion. - Ensure clients achieve predictable time-to-value, strong adoption, platform stability, and long-term success. - Serve as the executive escalation point for critical client issues and relationships. Core Leadership + Team Development Requirements - Lead, mentor, and scale the Client Services team composed of: - Client Operations - Client Success - Implementation Architecture - Professional Services - Build a high-performing leadership bench and foster a culture of accountability, ownership, and continuous improvement. - Design clear roles, career paths, and operating expectations as the organization scales. - Promote a culture of continuous learning and knowledge sharing across the team. - Ensure appropriate resource allocation and workload balancing to maintain performance. Cross-Functional Partnership - Partner with Product Management, Product Engineering, and Product Quality to ensure product releases can be adopted seamlessly by clients. - Establish feedback loops from clients and the field into product strategy and prioritization. Operating Rigor + Scalability - Define and own Client Services KPIs and OKRs, ensuring progress is visible and measurable. - Design scalable processes and tools that support growth without sacrificing quality. - Balance standardization with flexibility across client segments and use cases. What Success Looks Like - Clients experience consistent, high-quality implementations and ongoing support. - Product releases are deployed on time and with minimal disruptions. - Client Services KPIs are clearly defined, tracked, and improving quarter over quarter. - The services organization scales sustainably. Leadership and Mindset - Systems thinker who enjoys building structures where they do not yet exist. - Comfortable holding leaders accountable while building trust and alignment. - Energized by growth, ambiguity, and scaling challenges. - Strong executive presence with the ability to influence across functions. - Value-driven leadership focused on ownership, transparency, and collaboration. Qualifications - Minimum of 10 years of experience leading client services, customer success, professional services, or similar teams. - Minimum of 5 years managing Directors and/or large teams. - Proven success scaling services in high-growth, enterprise SaaS or complex B2B environments. - Experience partnering deeply with Product and Engineering teams. - Experience supporting or scaling international customers and services operations is a plus. - Healthcare or regulated industry experience is strongly preferred. Benefits - Opportunities for learning, development, and growth. - Experiences that connect employees with colleagues. - Laid-back work environment with amenities. - Paid Volunteer Time, Paid Holidays, PTO, and winter break week for full-time team members. - Sabbatical opportunities for tenured team members. - Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees. - Maternity and Parental leave benefits. - Employer-paid Short-term and Long-term Disability. - Health and Wellness incentives. - 401k matching.

🏢 Summary: Client Success Manager role focused on onboarding, software implementation, client relationship management, and training for healthcare IT software products. The position requires collaboration with clients and internal teams to support integrations, software demos, and long-term account success in an on-site environment. 🗂️ Requirements: 4+ years customer relationship management experience, Ability to translate between IT and business stakeholders, Authorization to work in the U.S. without sponsorship, Strong verbal and email communication skills, Ability to multitask, prioritize, and manage time effectively, On-site availability in Carmel, IN five days a week 📃 Skills: Hubspot, Excel, Word, PowerPoint, SNOMED, LOINC, CPT, ICD-10-CM 🏢 Description: About the Position Clinical Architecture is seeking a Client Success Manager in the Indianapolis, IN area to create a positive experience for clients as they integrate software products. The primary objective of this role is to gain an in-depth understanding of clients' business needs and collaborate to ensure those needs are met through onboarding, software implementation, and training. This position involves learning the software and its capabilities while assisting clients with their initiatives and building long-term relationships. This role is based on-site at the Carmel, IN headquarters five days a week. Flexibility may be offered when needed to support work-life balance and uninterrupted business operations. Applicants must be authorized to work in the U.S. without sponsorship. Responsibilities - Provide a positive client experience by delivering excellent service and engaging with clients throughout the business relationship. - Understand clients' needs and use available resources to identify options and recommend alternatives. - Collaborate closely with the Sales team to support renewals and identify expansion opportunities. - Maintain working knowledge of assigned clients and software products and respond to inquiries efficiently and accurately. - Demonstrate software capabilities, address use cases, implement best practices, and identify system integration opportunities. Qualifications - 4+ years of proven customer relationship management experience required. - Proven ability to translate between IT and business stakeholders to ensure goals are achieved required. - 3+ years of experience in federal contracting and/or account management preferred. - 3+ years of experience in healthcare technology and/or healthcare terminology preferred. - Experience in Business, Informatics, Public Health, Healthcare Policy, or Administration preferred. - Proficiency with MS Word, MS Excel, MS PowerPoint, and familiarity with Hubspot preferred. - Previous project management, project coordination, or project administration experience preferred. - Strong verbal and written communication skills. - Highly motivated to learn new skills. - Ability to multitask, prioritize, and manage time effectively. Benefits - Opportunities for learning, development, and growth. - Experiences that connect employees with colleagues. - Laid-back work environment with thoughtful amenities. - Paid Volunteer Time, Paid Holidays, PTO, and winter break week for full-time team members. - Sabbatical opportunities for tenured team members. - Comprehensive Medical, Dental, Vision, and ancillary insurance options. - Maternity and Parental leave benefits. - Employer-paid short-term and long-term disability. - Health and wellness incentives. - 401k matching.

🏢 Summary: Entry-level Product Analyst role supporting product management by defining requirements, creating user stories, and participating in Agile software development processes within a healthcare IT environment. The position involves collaboration with cross-functional teams, product validation, stakeholder communication, and roadmap support. This is an on-site role in Carmel, IN for candidates authorized to work in the U.S. without sponsorship. 🗂️ Requirements: 1–2 years of experience in the Software Development Life Cycle, Experience collaborating with cross-functional teams, Proficiency with Microsoft Office, Understanding of Agile methodology, Strong organizational and time management skills, Strong verbal and written communication skills, Authorization to work in the U.S. without sponsorship 📃 Skills: Agile, Jira, Confluence, Excel, Word, PowerPoint, SDLC 🏢 Description: About the Position Clinical Architecture is seeking an entry level Product Analyst to join the team in the Indianapolis, IN area. The Product Analyst is responsible for supporting the Directors of Product Management in defining requirements and developing user stories. This role will work closely with cross-functional teams throughout the development process and gain hands-on experience in product development, Agile workflows, and stakeholder collaboration. This role is based on-site at the Carmel, IN headquarters, five days a week. While the organization is in-office, flexibility is offered when needed to support work-life balance and business operations. Applicants must be authorized to work in the U.S. without sponsorship. Responsibilities - Collaborate with Directors of Product Management to evaluate input from multiple stakeholders to develop detailed functional and non-functional requirements - Assist in translating business needs into user stories and acceptance criteria - Participate in product validation, testing support, or user acceptance activities - Participate in Agile processes such as backlog refinement, sprint review, release planning, and daily standups - Assess the impact of changes on upcoming projects and releases - Contribute to establishing the product roadmap and communication with key stakeholders - Monitor and evaluate product progress, identifying risks during the process - Provide support to ensure product documentation is considered at each stage of development Qualifications - 1 to 2 years of experience working in the Software Development Life Cycle - Proficient in teamwork, organizational, and time management skills - Comfortable using Microsoft Office (Excel, Word, PowerPoint) - Willingness to learn and grow in a collaborative team environment Preferred Qualifications - Exposure to tools such as Jira Atlassian, Confluence, or other Agile software - 1 to 2 years in a Product Analyst role or similar role - Healthcare experience or familiarity with healthcare terminology - Familiarity with Agile methodology - Interest in the healthcare industry or familiarity with healthcare terms - Familiarity with Project Management methodology Skills - Demonstrate strong interpersonal skills, including group facilitation and conflict resolution skills - Work efficiently with cross-functional teams - Strong verbal and written communication - Effectively multitask, prioritize, and manage time - Critical thinking and analytical abilities - Tenacity in issue resolution - Accuracy, thoroughness, and attention to detail - Highly organized and motivated - Flexible and adaptable to changing priorities Benefits - Opportunities for learning, development, and growth - Experiences that connect employees with colleagues - A laid-back work environment with thoughtful amenities - Paid Volunteer Time, Paid Holidays & PTO, including a winter break week for full-time team members - Sabbatical opportunities for tenured team members - Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees - Maternity and Parental leave benefits - Employer paid Short-term Disability & Long-term Disability - Health and Wellness incentives - 401k Matching

🏢 Summary: SQL Server DBA role focused on SQL development, performance optimization, and database administration for healthcare data solutions in a collaborative engineering environment. The position combines hands-on T-SQL development with management of on-premises and cloud SQL Server platforms, emphasizing OLTP systems, security, reliability, and automation. On-site work is required at the Carmel, IN headquarters with flexible work-life balance support. 🗂️ Requirements: 5+ years SQL Server DBA experience in production environments, Experience with SQL Server 2016+ installation, configuration, and maintenance, Hands-on experience with Amazon RDS for SQL Server, Advanced T-SQL query writing and optimization, Knowledge of indexing strategies and execution plans, Performance tuning and troubleshooting skills, Experience with backup, restore, and HA/DR methodologies, Database security and access management experience, Experience with OLTP workloads in 3-tier application environments, Ability to collaborate across Engineering, IT, and Product teams 📃 Skills: SQL, T-SQL, SQLServer, AmazonRDS, Azure, GoogleCloud, PowerShell, OLTP, HIPAA, SOC2, HITRUST, QueryStore, DMVs 🏢 Description: Who We Are Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. SQL Server Database Administrator (DBA) Clinical Architecture is seeking an experienced SQL Server Database Administrator (DBA) to join our team in the Indianapolis, IN area. This role blends hands-on SQL development and developer support (approximately 80%) with core DBA responsibilities (approximately 20%). The SQL Server Database Administrator (DBA) will play a critical role in delivering high-quality, reliable healthcare data solutions by partnering closely with Application Developers, Cloud Engineers, Implementation Architecture, and DevOps teams. The ideal candidate is an experienced SQL Server professional who thrives in a collaborative development environment. This individual will write, review, and optimize SQL, assist with schema design, improve query performance, and promote best-practice coding standards across multiple systems. The role also includes DBA responsibilities such as managing on-premises SQL Server environments and cloud-based SQL platforms (including Amazon RDS, Azure Managed SQL Instances, and Google Cloud SQL), with a focus on availability, security, and overall platform reliability. Experience must be rooted in 3-tier application development with real-time, high-volume transactional (OLTP) workloads, not ETL pipelines or data warehouse environments. This role is required to be on site at our Carmel, IN Headquarters. Clinical Architecture offers ample flexibility to accommodate a healthy work-life balance. Responsibilities Database Administration: - Install, configure, and maintain on-prem SQL Server instances (SQL Server 2016 and newer). - Administer Cloud Service Provider SQL Server instances, including monitoring, snapshots, and instance configuration. - Manage SQL Server Agent jobs, linked servers, Database Mail, and other database platform components. - Implement, monitor, and continuously improve backup and disaster recovery strategies. Performance and Reliability: - Troubleshoot performance issues using execution plans, Query Store, and dynamic management views (DMVs). - Identify and resolve blocking, deadlocks, and query performance bottlenecks. - Design and maintain effective indexing and statistics strategies. SQL Development: - Write, review, and optimize stored procedures, functions, views, and inline SQL used by application teams. - Collaborate with developers to improve schema design, query patterns, and performance optimization. - Promote and enforce SQL coding standards and best practices. Security and Compliance: - Apply least‑privilege security models and manage database access and permissions. - Support compliance initiatives such as HIPAA, SOC 2, and HITRUST, as required. - Ensure encryption, auditing, and secure connectivity are consistently implemented. Monitoring and Automation: - Configure monitoring and alerting for both on-prem SQL Server and Amazon RDS instances. - Automate routine tasks using T‑SQL or PowerShell. - Assist with capacity planning and system lifecycle management. Qualifications and Experience - 5+ years of experience as a SQL Server DBA in a production environment. - Strong experience with SQL Server installation, configuration, and ongoing maintenance. - Hands‑on experience with Amazon RDS for SQL Server. - Advanced T‑SQL skills, including writing and optimizing complex queries. - In-depth knowledge of indexing strategies, execution plans, and performance tuning. - Experience with database security, backup and restore processes, and high availability/disaster recovery (HA/DR) methodologies. - Proven ability to collaborate across Engineering, IT, and Product teams. Benefits - Opportunities for learning, development, and growth. - Experiences that connect you with colleagues. - A laid-back work environment with thoughtful amenities. - Paid Volunteer Time, Paid Holidays & PTO, including winter break week for full-time team members. - Sabbatical opportunities for tenured team members. - Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees. - Maternity and Parental leave benefits. - Employer paid Short-term Disability & Long-term Disability. - Health and Wellness incentives. - 401k Matching.

🏢 Summary: Leadership role focused on managing content marketing strategy, editorial quality, and AI-driven content initiatives for B2B manufacturing and industrial campaigns. The position combines team leadership, hands-on editorial oversight, SEO-driven strategy, and implementation of scalable AI content workflows. Candidates will work with cross-functional teams to deliver high-impact content programs and optimize marketing operations. 🗂️ Requirements: 7–10+ years in content marketing or content strategy, Experience managing and developing content or marketing teams, Strong understanding of B2B buyer journeys and marketing funnel content, Knowledge of SEO best practices and keyword research, Ability to manage multiple accounts and deadlines, Client-facing communication skills, Experience with content vendors or freelance writers, Experience using AI tools for content generation and analysis, Proficiency with AI content-generation platforms, Understanding of prompt engineering and AI model training 📃 Skills: SEO, GPT, Jasper, Copy.ai, SEMRush, HubSpot, Salesforce, GoogleAnalytics, GoogleAds, Asana, A/BTesting, DataStudio 🏢 Description: We are seeking a Manager, Content Marketing & Strategy to lead a team of content strategists, while serving as a hands-on editorial authority and senior point of contact for mission-critical accounts, and helping shape the future of marketing through applied AI and the evolution of scalable content products and processes within our marketing organization. This role is ideal for a leader who both enjoys building teams and being hands-on with execution when needed, elevating craft, and is comfortable going down the AI frontier rabbit holes to understand where it does and does not make sense. What you'll be doing: Team Leadership, Growth & Escalation Oversight Primary goal: Build and enable a high-performing content team while providing senior-level coverage for high-risk or high-value situations. - Lead, mentor, and develop a team of content strategists and editors across multiple manufacturing and industrial verticals - Set clear standards for content quality, strategic thinking, and client engagement - Serve as the senior escalation point for content-related challenges, delivery risks, or customer concerns - Provide guidance and intervention on mission-critical accounts when the stakes, visibility, or complexity are high - Partner with account leadership, marketing leadership, and operations to ensure alignment and resolution during escalations - Foster a culture of accountability, learning, and calm problem-solving under pressure - Support hiring, onboarding, performance management, and career development - Provide ongoing coaching, feedback, and performance guidance to content team members, balancing quality, efficiency, and professional growth Success looks like: A confident team that knows when to escalate, trusts leadership support, and consistently delivers high-quality work for even the most demanding accounts. Content Strategy, Editorial Excellence & Client Stewardship Primary goal: Ensure content excellence and strategic alignment for both core programs and high-visibility customer work. - Serve as the senior editorial authority and final quality bar for flagship content, including whitepapers, ebooks, research reports, and executive thought leadership - Provide direct editorial and strategic involvement for mission-critical customers, especially during launches, repositions, or escalations - Shape content strategies for integrated campaigns, account-based initiatives, and industry-specific programs - Translate complex manufacturing, engineering, and industrial topics into compelling, customer-centric narratives - Ensure content aligns with brand voice, messaging frameworks, buyer-journey intent, and customer objectives, while also leveraging SEO best practices - Establish repeatable editorial frameworks that scale across clients and verticals Success looks like: Customers view content as a strategic asset, trust leadership involvement during critical moments, and see consistent quality across engagements. AI Strategy, Experimentation & Enablement (Including Client Impact) Primary goal: Apply AI in ways that improve outcomes for teams and customers—without compromising trust or quality. - Act as a senior AI content strategist within marketing, with awareness of client-facing implications - Evaluate and pilot AI tools that support content creation, editing, research, optimization, and campaign planning - Design and evolve the prompt frameworks, parameters, and governance standards that guide AI-generated content - Ensure AI usage enhances speed and insight while protecting brand voice, accuracy, and client confidence - Enable teams and stakeholders through documentation, training, and transparent communication - Strategically apply AI content-generation tools, including prompt design and refinement - Define when AI workflows transition from experimentation into standardized, repeatable practice across the content organization Success looks like: AI is used responsibly and confidently—even in high-stakes scenarios—because processes are well-defined and trusted. What you bring to our team: - 7–10+ years of experience in content marketing or strategy, with a proven track record of delivering measurable performance improvements and presenting strategic recommendations to senior stakeholders - Proven experience managing and developing content or marketing teams - Bachelor's degree in Marketing, Communications, Journalism, or related field preferred - Strong understanding of B2B buyer journeys and marketing funnel content - Working knowledge of SEO best practices and keyword research - Clear, confident communication skills in client-facing environments - Ability to manage multiple accounts and deadlines simultaneously - Experience working with content vendors or freelance writers - Comfort using or learning AI tools for content generation, ideation, and analysis - Demonstrated ability to innovate within content strategy, including use of AI tools for efficiency and ideation - Proficiency with AI content-generation platforms (GPT models, Jasper, Copy.ai, etc.) - Strong understanding of prompt engineering concepts and foundational AI model training Nice-to-have experience: - B2B and/or industrial/manufacturing industry knowledge - Experience using SEO tools (e.g., SEMRush, Google Search Console), Data Studio reporting from Google, and/or A/B testing software - Experience using marketing automation platform tools (e.g., HubSpot, Salesforce Account Engagement, etc.) - Certifications: HubSpot (email, inbound), Google Analytics, Google Ads, Asana, and/or project management Benefits: - Base salary range: $100,000 – $120,000 annually - 401(k) match - Medical, dental, and vision insurance - Life and disability insurance - Generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave - Employee assistance program and wellbeing resources

🏢 Summary: Remote Web Development Project Manager role combining hands-on frontend/backend expertise with oversight of web projects from scope to delivery. The position involves managing resources, defining technical requirements, ensuring quality standards, and collaborating with design, SEO, and development teams. Candidates must be able to execute and review technical work while leading multiple web projects simultaneously. 🗂️ Requirements: Expert frontend or backend development experience, Ability to perform pixel-perfect PSD to HTML conversion, Strong knowledge of responsive design and media queries, Proficiency with HTML5 and CSS3, Proficiency with design/editing software, Experience with project management tools, Solid understanding of web design standards and usability, Experience managing large or complex websites, Knowledge of project management methodologies, Ability to manage multiple projects simultaneously, Availability to work 40 hours per week (9:00 am–6:00 pm PST), Reliable remote workstation with stable internet and power 📃 Skills: HTML5, CSS3, JavaScript, PHP, PSD, Responsive, Basecamp, MSProject, Visio, Salesforce, Shopify, BigCommerce, Magento 🏢 Description: WHY YOU SHOULD APPLY: Coalition Technologies is devoted to delivering the highest quality work for clients while providing our team a fun, thriving, and innovative environment. Along with the opportunity for tremendous career growth and rapid advancement, CT offers: The most competitive profit-sharing bonus plan in the industry, paying up to 50% of company profits to full-time employees each month! A highly competitive Paid Time Off plan, promoting quality work-life balance. Subsidized gym memberships to help team members feel their best. Medical, dental, vision, and life insurance packages for all US-based team members. International Health Insurance Reimbursement Program for all international team members, a benefit unique to Coalition. Device upgrade and learning reimbursement programs. Motivating career development plans with clearly defined goals and rewards. Additional job-specific incentives and bonuses. Plus, 100% of our team works remotely with the support of time tracking software. Our company culture specializes in supporting remote team members, and we’ve been doing so for more than a decade. CT welcomes your application, wherever in the world it's coming from! YOU SHOULD HAVE: Expert experience in frontend or backend development and be able to pass skills tests including pixel perfect PSD to HTML conversion. Experience in responsive design, HTML5, CSS3 media queries. Proficiency using design / editing software. Knowledge of project management software such as Basecamp, MS Project, Visio, Salesforce, etc. A solid understanding of web design standards, usability, and rich media. Experience working with large/complicated sites and high profile clients. Strong interpersonal, analytical, problem-solving, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills. A solid understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations, and run team meetings. The ability to anticipate issues, identify future choke points, and work ahead to time to alleviate potential issues. Proven mentoring and team building skills. The ability to manage many projects simultaneously. Great attention to detail and a highly organized work style. Familiarity with e-commerce platforms such as Shopify, BigCommerce, and Magento (preferred) The ability to demonstrate leadership capabilities with teams of 3 or more people (preferred) Proficiency in JavaScript & PHP (preferred) The availability to work 40 hours per week from 9:00 am to 6:00 pm PST. A reliable workstation with a fast computer, microphone and speakers, reliable internet and power if working remotely. YOUR DUTIES AND TASKS: Assisting and reviewing development of project scopes, considering resources, technological constraints, and cost estimates with consideration to business impacts and identified risks. Creating and executing project work plans and revising as appropriate to meet changing needs and requirements. This includes wireframing, sitemaps & scope of work. Defining project scopes and giving clear instructions to the design and development teams. Clarifying and communicating project objectives and success criteria to the team. Identifying resources needed and assigning individual responsibilities. Assuring that projects are completed according to schedule and within budget. Reviewing deliverables prepared by the team before passing off to Account Managers. Effectively applying our methodology and enforcing project standards. Ensuring that project documents are complete, current, and stored appropriately. Collaborating with the SEO team, developers, and other parties involved to establish the vision and analyze tradeoffs between usability and performance needs. Ensuring that approved requirements are developed in sufficient scope detail resulting in the delivery of a solution that meets customer needs as they perceive them. Attending client meetings as required. Assisting with developing quality assurance processes, documentation, and testing where needed. Identifying and managing project risks. Maintaining awareness of the current industry environment that shapes opportunities for client solutions. We are looking for talented and diligent candidates who excel in our skills tests, and will consider these candidates even if past experience or educational background criteria aren't met.

🏢 Summary: Customer Engineer, AI Solutions role focused on leading technical sales engagements and end-to-end implementations of an AI software platform for healthcare practices. The position bridges Sales, Customer Success, Product, and Engineering to secure technical wins, drive customer adoption, and influence product roadmap decisions. It involves solution design, integrations, implementation, and ongoing technical advisory in a fast-paced startup environment. 🗂️ Requirements: 5+ years in Solutions Engineering, Sales Engineering, Solutions Consulting, Technical Consulting, Professional Services, Implementation, or Customer Engineering in high-growth tech companies, Experience leading SaaS or enterprise software implementations from discovery to production launch, Proven experience partnering with Sales to win new business and Customer Success to expand accounts, Strong technical aptitude and ability to explain complex software concepts to non-technical stakeholders, Experience in high-velocity SMB and/or mid-market environments, Cross-functional collaboration with Product, Engineering, Product Marketing, Sales, and Customer Success, Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience), Experience with healthcare software, workflows, EMRs/EHRs, or healthcare integrations (preferred) 📃 Skills: SaaS, AI, EMR, EHR, Integrations, APIs, EnterpriseSoftware, Implementation, SolutionDesign, TechnicalDiscovery, ProductDemos, ProofOfConcept, Testing, WorkflowAutomation 🏢 Description: Who we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn’t the place. If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day. What we're looking for: We are looking for a highly technical, customer-focused Customer Engineer, AI Solutions to help scale one of Nitra's fastest-growing businesses. This role sits at the intersection of Sales, Customer Success, Product, and Engineering and will be responsible for helping healthcare practices successfully evaluate, implement, adopt, and expand Nitra's AI software platform. This is a highly cross-functional role with three core responsibilities. First, you'll partner with Sales and Customer Success to secure the technical win for both new customer acquisitions and cross-sell opportunities. Second, you'll own successful customer implementations, ensuring customers quickly realize value from our AI platform. Third, you'll serve as the voice of the customer by working closely with Product, Product Marketing, and Engineering to influence roadmap decisions and continuously improve the customer experience. The ideal candidate combines strong technical aptitude with exceptional customer-facing skills. You enjoy solving complex customer problems, translating technical capabilities into business value, and building repeatable implementation processes that scale. If you're excited about AI, healthcare technology, and working in a fast-paced startup environment, we'd love to meet you. Your responsibilities will include: - Partner with Sales and Customer Success throughout the sales cycle by leading technical discovery, solution design, product demonstrations, proof-of-concepts, technical evaluations, and implementation planning. - Serve as the technical expert during customer engagements, helping healthcare organizations understand how Nitra's AI platform can automate workflows and improve operational efficiency. - Lead customer implementations from kickoff through production launch, including solution configuration, integrations, testing, training, validation, and go-live support. - Drive customer adoption by helping practices implement best practices, optimize workflows, and maximize long-term value from Nitra's AI software. - Partner closely with Product, Product Marketing, and Engineering to prioritize customer feedback, influence product roadmap decisions, and improve the customer experience. - Build scalable implementation methodologies, technical documentation, playbooks, demo environments, onboarding guides, and best practices that improve deployment quality and reduce time-to-value. - Troubleshoot technical issues and collaborate with Engineering to resolve complex customer challenges. - Measure and optimize implementation performance, technical win rates, customer adoption, customer satisfaction, and implementation quality. - Act as a trusted technical advisor throughout the customer lifecycle while identifying opportunities for expansion and additional product adoption. You have: - 5+ years of experience in Solutions Engineering, Sales Engineering, Solutions Consulting, Technical Consulting, Professional Services, Implementation, or Customer Engineering within high-growth technology companies. - Proven success partnering with Sales organizations to win new business and Customer Success teams to expand existing customer relationships. - Experience leading SaaS or enterprise software implementations from technical discovery through production launch. - Strong technical aptitude with the ability to simplify complex software concepts for physicians, practice administrators, and business stakeholders. - Experience supporting high-velocity SMB and/or mid-market customer environments. - Experience working cross-functionally with Product, Engineering, Product Marketing, Sales, and Customer Success. - Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent technical experience. - Excellent communication, presentation, and executive-facing consulting skills. - High energy, strong executive presence, and the ability to influence without direct authority. - Builder mindset with the ability to thrive in ambiguity and rapidly evolving startup environments. - Experience with healthcare software, healthcare workflows, EMRs/EHRs, or healthcare integrations is strongly preferred. - Experience working in VC-backed Series B-D technology companies is strongly preferred. What we offer: - Equity - Everyone at Nitra is an owner. When the company wins, you win. - Competitive Salary - Your salary will reflect your experience and reward your contributions. - Health Care - Comprehensive health, vision, and dental insurance options. - Retirement Benefits - Generous employer 401K match. - Hybrid work policy with four days in office and Wednesdays work-from-home.

🏢 Summary: Executive Assistant role supporting the CEO and New York office operations in a fast-paced healthcare technology startup. The position focuses on executive support, office management, coordination of meetings and travel, and operational support for leadership initiatives. The role requires strong organizational skills, discretion, and experience supporting senior executives in high-growth environments. 🗂️ Requirements: 6+ years supporting senior executives or C-level leaders, Experience in startup or PE/VC high-growth environments, Exceptional organizational skills, Ability to manage multiple priorities, Strong judgment and discretion with confidential information, Excellent written and verbal communication skills, Ability to adapt quickly to changing priorities, Proficiency with Google Workspace, Proficiency with Microsoft Office, Proficiency with Slack, Proficiency with Zoom, Experience with calendar management tools 📃 Skills: GoogleWorkspace, MicrosoftOffice, Slack, Zoom, Calendars, Travel, ExpenseReporting, Operations, Scheduling 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide. As the Executive Assistant to the Office of the CEO at Iterative Health, you'll serve as a trusted partner, ensuring priorities stay on track while helping our New York office operate seamlessly. We're looking for a highly organized, proactive, and resourceful professional who thrives in a fast-paced, high-growth environment and is eager to make an impact. As a key member of the organization, you'll wear multiple hats—providing exceptional executive support, overseeing day-to-day office operations, anticipating needs before they arise, and solving problems with urgency and professionalism. You'll help create the structure and operational excellence that enables our CEO and broader team to do their best work. This role is ideal for someone who is ambitious, resourceful, and energized by building, improving, and taking ownership. If you're someone who enjoys rolling up your sleeves, embraces new challenges, and is excited to grow alongside a scaling company, we'd love to hear from you. Where You'll Drive Impact Manage the Office of CEO team member's calendars, balancing shifting priorities and resolving scheduling conflicts. Coordinate domestic and international travel, accommodations, itineraries, and expense reports. Support executive meetings, board meetings, leadership meetings, and company events. Act as a trusted gatekeeper, managing communications with professionalism and discretion. Handle confidential and sensitive information with the highest level of integrity. Anticipate executive needs and proactively solve problems before they arise. Manage the day-to-day operations of the New York office, ensuring a welcoming, organized, and productive workplace. Coordinate office vendors, maintenance requests, supplies, equipment, and building relationships. Plan office lunches, celebrations, employee events, and team gatherings. Partner with the People team to support onboarding and offboarding logistics, workspace setup, and employee experience initiatives. Maintain conference rooms, common spaces, and office inventory. Develop and foster strong relationships with key internal stakeholders, external partners, vendors, and customers to facilitate seamless collaboration and communication. Support strategic initiatives and special projects led by the CEO. Assist with planning executive offsites, leadership meetings, and company-wide events. Jump in wherever needed—embracing the variety and pace that comes with working at a fast paced company.. Perform related duties as requested What You'll Bring 6+ years of experience supporting senior executives, founders, or C-level leaders Experience supporting executives in a startup or other PE/VC high-growth organization, where you've successfully managed competing priorities, embraced change, and built scalable ways of working. Experience in professional services is a plus, but not required. Exceptional organizational skills with the ability to manage multiple priorities simultaneously. Strong judgment, discretion, and professionalism when handling confidential information. Excellent written and verbal communication skills. A proactive, resourceful mindset with a willingness to take ownership and solve problems independently. Ability to adapt quickly as priorities evolve. Proficiency with Google Workspace, Microsoft Office, Slack, Zoom, and calendar management tools. What Makes You Successful You anticipate needs before they become requests. You thrive in fast-moving environments where priorities shift quickly. You are resourceful, adaptable, and comfortable wearing multiple hats. You have a strong sense of urgency and follow through on every detail. You enjoy building processes and improving how work gets done. You're equally comfortable coordinating a board meeting, planning an office event, or solving an unexpected operational challenge. You're eager to learn, grow, and make a meaningful impact at a scaling startup. How We Work Collaborative and low-ego team environment High ownership and accountability culture Fast-paced and highly iterative growth environment Open communication and continuous learning mindset Mission-driven organization focused on improving patient outcomes Comfortable navigating evolving business priorities and opportunities Benefits That Support You We believe great teams do their best work when they feel supported — professionally and personally. Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health Mental health and wellness support through Spring Health Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years 401(k) program with a company match of up to 3% (up to $3,000 annually) Weekly in-office lunch benefit every Tuesday 100% company-paid short-term and long-term disability coverage Annual wellness and professional development stipend to support your health and growth And more! New York pay range$90,000—$135,000 USDAt Iterative Health, we're actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.