Software Test Engineer

🏢 Summary: Client Service Analyst role focused on supporting healthcare SaaS clients, optimizing software performance, and improving client experience through product expertise and collaboration with internal teams. The position requires experience in software support, data analysis, and client success, with on-site work at the Carmel, IN headquarters. 🗂️ Requirements: High school diploma or equivalent, 4+ years experience in SaaS, software support, or client success, Experience in software, Experience in data analysis, Experience in analytics or informatics, Strong written and verbal communication skills, Authorization to work in the U.S. without sponsorship, Ability to work on-site five days a week 📃 Skills: SaaS, Analytics, Informatics, Healthcare, DataAnalysis, SoftwareSupport 🏢 Description: Who We Are Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. About the Position Clinical Architecture is seeking a Client Service Analyst to join our team in the Indianapolis, IN area. The Client Service Analyst engages with clients to provide support and enhance the client experience. This role will challenge you to learn our software and its capabilities to assist our clients with their initiatives. We prioritize building long-term relationships with our clients, striving to exceed their expectations. This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations. Applicants must be authorized to work in the U.S. without sponsorship. Responsibilities - Collaborate with the Client Success Manager to ensure client satisfaction. - Become a product expert with the support of our internal teams. - Educate clients on product features and enhancements using virtual technology. - Analyze the current configuration of Clinical Architecture products as it relates to the ongoing business needs of clients and stakeholders. - Identify areas for improvement and propose solutions to optimize software performance and the client's return on their software investment. - Proactively seek opportunities to broaden client knowledge of best practices and their application to customer implementations. - Document and share client utilization and product performance with internal team members to enhance overall product, services, and sales performance. - Translate client needs into actionable items. - Efficiently and accurately respond to inquiries, both written and verbal. - Collaborate with internal teams to troubleshoot issues and test software enhancements. Qualifications - Bachelor's degree preferred, high school diploma or equivalent required. - Minimum 4+ years experience in SaaS, software support, or client success required. - Previous software, data analysis, analytics, and/or informatics experience is required. - Healthcare or healthcare terminology knowledge or experience is advantageous. - Strong communication skills, both written and verbal. - Commitment to continuous learning. Benefits - Opportunities for learning, development, and growth. - Experiences that connect you with colleagues. - A laid-back work environment with thoughtful amenities. - Paid Volunteer Time, Paid Holidays & PTO, including winter break week for full-time team members. - Sabbatical opportunities for tenured team members. - Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees. - Maternity and Parental leave benefits. - Employer paid Short-term Disability & Long-term Disability. - Health and Wellness incentives. - 401k Matching.

🏢 Summary: Hands-on Social Media and Content Strategist role focused on leading social media presence and executing digital marketing initiatives to drive brand awareness, thought leadership, and lead generation. The position involves developing multi-channel content, managing campaigns, and analyzing performance to optimize engagement and growth. This is an on-site role supporting long-term business growth through strategic digital marketing efforts. 🗂️ Requirements: Bachelor's degree in Marketing, Communications, Journalism, Public Relations or related field (or equivalent experience), 5–7 years of experience in social media, content marketing, or digital marketing, Proven experience managing social media channels and executing digital marketing campaigns, Proficiency with HubSpot, Proficiency with Adobe Creative Suite or Canva, Strong analytical and project management skills, Ability to work on-site five days a week, Authorization to work in the U.S. without sponsorship 📃 Skills: HubSpot, Adobe, Canva, SocialMedia, ContentMarketing, DigitalMarketing, Analytics, EmailMarketing 🏢 Description: Who We Are Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays. About The Position Clinical Architecture is seeking a Social Media and Content Strategist to join our Marketing team in the Indianapolis, IN area. We are looking for an experienced, creative, and detail-oriented marketing professional to lead our social media presence and develop engaging digital content that advances brand awareness, thought leadership, and audience engagement. This hands-on role will support the execution of content and digital marketing initiatives that elevate Clinical Architecture's visibility, strengthen our position as an industry thought leader, and support long-term business growth. This role will report to our VP, Marketing. This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations. Applicants must be authorized to work in the U.S. without sponsorship. Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability. Responsibilities Own the organization's social media presence, developing content and campaigns to support brand awareness, audience engagement, thought leadership, and lead generation. Develop digital content to supports organizational goals by translating subject matter expertise and existing marketing assets into engaging content across social media, email marketing, the website, and other digital channels. Develop and execute digital marketing campaigns that amplify thought leadership content, engage target audiences, and support lead generation objectives. Monitor competitor activity, industry developments, and emerging trends to identify opportunities and inform content and campaign strategy. Analyze marketing campaign performance and recommend data-driven improvements to increase engagement, audience growth, and overall marketing effectiveness. Support the promotion of company participation in tradeshows, conferences, webinars, and other industry events through digital marketing and social media activities. Stay current on digital marketing best practices, social media trends, content marketing strategies, and marketing technologies. Other duties as assigned. Qualifications Bachelor's degree in Marketing, Communications, Journalism, Public Relations, or a related field, or equivalent professional experience. 5 to 7 years of experience in social media, content marketing, digital marketing, or a related role. Exceptional written and verbal communication skills, with the ability to translate complex concepts into clear, engaging content. Demonstrated experience managing social media channels and executing digital marketing campaigns. Proficiency with HubSpot and either Adobe Creative Suite or Canva. Strong analytical, organizational, and project management skills, with the ability to manage multiple priorities and deadlines. Experience in healthcare IT, healthcare software, or other B2B technology industries preferred. Why Clinical Architecture?We offer: Opportunities for learning, development, and growth. Experiences that connect you with colleagues. A laid-back work environment with thoughtful amenities. Paid Volunteer Time, Paid Holidays & PTO, including our own winter break week for full-time team members. Sabbatical opportunities for tenured team members. Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees. Maternity and Parental leave benefits. Employer paid Short-term Disability & Long-term Disability. Health and Wellness incentives. 401k Matching. Better workdays. Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.

🏢 Summary: Senior on-site leadership role overseeing post-sale client services operations for a healthcare SaaS organization, including implementations, client success, operations, and professional services. The position focuses on scaling service delivery, improving client outcomes, and partnering with product and engineering teams to support adoption and operational excellence. 🗂️ Requirements: 10+ years leading client services, customer success, or professional services teams, 5+ years managing Directors or large teams, Experience scaling services in high-growth enterprise SaaS or complex B2B environments, Experience partnering with Product and Engineering teams, Authorization to work in the U.S. without sponsorship, On-site availability in Carmel, IN, Healthcare or regulated industry experience preferred 📃 Skills: SaaS, B2B, KPIs, OKRs, Healthcare 🏢 Description: Who We Are Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. About The Position Clinical Architecture is seeking a Vice President of Client Services to join our team in the Indianapolis, IN area. The Vice President, Client Services is a senior leader responsible for delivering exceptional client outcomes while building a high performing, engaged, and continuously developing team. This role owns the full post-sale client experience and will lead the departments accountable for client implementations, operations, success (account management), and professional services. The Vice President, Client Services will maintain a scalable services organization, ensure strong operational rigor, and partner cross-functionally to ensure products meet client expectations and are successfully adopted. This role is required to be on site at our Carmel, IN Headquarters. Clinical Architecture offers flexibility to accommodate a healthy work-life balance. Applicants must be authorized to work in the U.S. without sponsorship. Responsibilities Customer Outcomes at Scale - Own end-to-end client outcomes across the post-sale life cycle, from implementation to expansion. - Ensure clients achieve predictable time-to-value, strong adoption, platform stability, and long-term success. - Serve as the executive escalation point for critical client issues and relationships. Core Leadership + Team Development Requirements - Lead, mentor, and scale the Client Services team composed of: - Client Operations - Client Success - Implementation Architecture - Professional Services - Build a high-performing leadership bench and foster a culture of accountability, ownership, and continuous improvement. - Design clear roles, career paths, and operating expectations as the organization scales. - Promote a culture of continuous learning and knowledge sharing across the team. - Ensure appropriate resource allocation and workload balancing to maintain performance. Cross-Functional Partnership - Partner with Product Management, Product Engineering, and Product Quality to ensure product releases can be adopted seamlessly by clients. - Establish feedback loops from clients and the field into product strategy and prioritization. Operating Rigor + Scalability - Define and own Client Services KPIs and OKRs, ensuring progress is visible and measurable. - Design scalable processes and tools that support growth without sacrificing quality. - Balance standardization with flexibility across client segments and use cases. What Success Looks Like - Clients experience consistent, high-quality implementations and ongoing support. - Product releases are deployed on time and with minimal disruptions. - Client Services KPIs are clearly defined, tracked, and improving quarter over quarter. - The services organization scales sustainably. Leadership and Mindset - Systems thinker who enjoys building structures where they do not yet exist. - Comfortable holding leaders accountable while building trust and alignment. - Energized by growth, ambiguity, and scaling challenges. - Strong executive presence with the ability to influence across functions. - Value-driven leadership focused on ownership, transparency, and collaboration. Qualifications - Minimum of 10 years of experience leading client services, customer success, professional services, or similar teams. - Minimum of 5 years managing Directors and/or large teams. - Proven success scaling services in high-growth, enterprise SaaS or complex B2B environments. - Experience partnering deeply with Product and Engineering teams. - Experience supporting or scaling international customers and services operations is a plus. - Healthcare or regulated industry experience is strongly preferred. Benefits - Opportunities for learning, development, and growth. - Experiences that connect employees with colleagues. - Laid-back work environment with amenities. - Paid Volunteer Time, Paid Holidays, PTO, and winter break week for full-time team members. - Sabbatical opportunities for tenured team members. - Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees. - Maternity and Parental leave benefits. - Employer-paid Short-term and Long-term Disability. - Health and Wellness incentives. - 401k matching.

🏢 Summary: SQL Server DBA role focused on SQL development, performance optimization, and database administration for healthcare data solutions in a collaborative engineering environment. The position combines hands-on T-SQL development with management of on-premises and cloud SQL Server platforms, emphasizing OLTP systems, security, reliability, and automation. On-site work is required at the Carmel, IN headquarters with flexible work-life balance support. 🗂️ Requirements: 5+ years SQL Server DBA experience in production environments, Experience with SQL Server 2016+ installation, configuration, and maintenance, Hands-on experience with Amazon RDS for SQL Server, Advanced T-SQL query writing and optimization, Knowledge of indexing strategies and execution plans, Performance tuning and troubleshooting skills, Experience with backup, restore, and HA/DR methodologies, Database security and access management experience, Experience with OLTP workloads in 3-tier application environments, Ability to collaborate across Engineering, IT, and Product teams 📃 Skills: SQL, T-SQL, SQLServer, AmazonRDS, Azure, GoogleCloud, PowerShell, OLTP, HIPAA, SOC2, HITRUST, QueryStore, DMVs 🏢 Description: Who We Are Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. SQL Server Database Administrator (DBA) Clinical Architecture is seeking an experienced SQL Server Database Administrator (DBA) to join our team in the Indianapolis, IN area. This role blends hands-on SQL development and developer support (approximately 80%) with core DBA responsibilities (approximately 20%). The SQL Server Database Administrator (DBA) will play a critical role in delivering high-quality, reliable healthcare data solutions by partnering closely with Application Developers, Cloud Engineers, Implementation Architecture, and DevOps teams. The ideal candidate is an experienced SQL Server professional who thrives in a collaborative development environment. This individual will write, review, and optimize SQL, assist with schema design, improve query performance, and promote best-practice coding standards across multiple systems. The role also includes DBA responsibilities such as managing on-premises SQL Server environments and cloud-based SQL platforms (including Amazon RDS, Azure Managed SQL Instances, and Google Cloud SQL), with a focus on availability, security, and overall platform reliability. Experience must be rooted in 3-tier application development with real-time, high-volume transactional (OLTP) workloads, not ETL pipelines or data warehouse environments. This role is required to be on site at our Carmel, IN Headquarters. Clinical Architecture offers ample flexibility to accommodate a healthy work-life balance. Responsibilities Database Administration: - Install, configure, and maintain on-prem SQL Server instances (SQL Server 2016 and newer). - Administer Cloud Service Provider SQL Server instances, including monitoring, snapshots, and instance configuration. - Manage SQL Server Agent jobs, linked servers, Database Mail, and other database platform components. - Implement, monitor, and continuously improve backup and disaster recovery strategies. Performance and Reliability: - Troubleshoot performance issues using execution plans, Query Store, and dynamic management views (DMVs). - Identify and resolve blocking, deadlocks, and query performance bottlenecks. - Design and maintain effective indexing and statistics strategies. SQL Development: - Write, review, and optimize stored procedures, functions, views, and inline SQL used by application teams. - Collaborate with developers to improve schema design, query patterns, and performance optimization. - Promote and enforce SQL coding standards and best practices. Security and Compliance: - Apply least‑privilege security models and manage database access and permissions. - Support compliance initiatives such as HIPAA, SOC 2, and HITRUST, as required. - Ensure encryption, auditing, and secure connectivity are consistently implemented. Monitoring and Automation: - Configure monitoring and alerting for both on-prem SQL Server and Amazon RDS instances. - Automate routine tasks using T‑SQL or PowerShell. - Assist with capacity planning and system lifecycle management. Qualifications and Experience - 5+ years of experience as a SQL Server DBA in a production environment. - Strong experience with SQL Server installation, configuration, and ongoing maintenance. - Hands‑on experience with Amazon RDS for SQL Server. - Advanced T‑SQL skills, including writing and optimizing complex queries. - In-depth knowledge of indexing strategies, execution plans, and performance tuning. - Experience with database security, backup and restore processes, and high availability/disaster recovery (HA/DR) methodologies. - Proven ability to collaborate across Engineering, IT, and Product teams. Benefits - Opportunities for learning, development, and growth. - Experiences that connect you with colleagues. - A laid-back work environment with thoughtful amenities. - Paid Volunteer Time, Paid Holidays & PTO, including winter break week for full-time team members. - Sabbatical opportunities for tenured team members. - Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees. - Maternity and Parental leave benefits. - Employer paid Short-term Disability & Long-term Disability. - Health and Wellness incentives. - 401k Matching.

🏢 Summary: Client Success Manager role focused on onboarding, software implementation, client relationship management, and training for healthcare IT software products. The position requires collaboration with clients and internal teams to support integrations, software demos, and long-term account success in an on-site environment. 🗂️ Requirements: 4+ years customer relationship management experience, Ability to translate between IT and business stakeholders, Authorization to work in the U.S. without sponsorship, Strong verbal and email communication skills, Ability to multitask, prioritize, and manage time effectively, On-site availability in Carmel, IN five days a week 📃 Skills: Hubspot, Excel, Word, PowerPoint, SNOMED, LOINC, CPT, ICD-10-CM 🏢 Description: About the Position Clinical Architecture is seeking a Client Success Manager in the Indianapolis, IN area to create a positive experience for clients as they integrate software products. The primary objective of this role is to gain an in-depth understanding of clients' business needs and collaborate to ensure those needs are met through onboarding, software implementation, and training. This position involves learning the software and its capabilities while assisting clients with their initiatives and building long-term relationships. This role is based on-site at the Carmel, IN headquarters five days a week. Flexibility may be offered when needed to support work-life balance and uninterrupted business operations. Applicants must be authorized to work in the U.S. without sponsorship. Responsibilities - Provide a positive client experience by delivering excellent service and engaging with clients throughout the business relationship. - Understand clients' needs and use available resources to identify options and recommend alternatives. - Collaborate closely with the Sales team to support renewals and identify expansion opportunities. - Maintain working knowledge of assigned clients and software products and respond to inquiries efficiently and accurately. - Demonstrate software capabilities, address use cases, implement best practices, and identify system integration opportunities. Qualifications - 4+ years of proven customer relationship management experience required. - Proven ability to translate between IT and business stakeholders to ensure goals are achieved required. - 3+ years of experience in federal contracting and/or account management preferred. - 3+ years of experience in healthcare technology and/or healthcare terminology preferred. - Experience in Business, Informatics, Public Health, Healthcare Policy, or Administration preferred. - Proficiency with MS Word, MS Excel, MS PowerPoint, and familiarity with Hubspot preferred. - Previous project management, project coordination, or project administration experience preferred. - Strong verbal and written communication skills. - Highly motivated to learn new skills. - Ability to multitask, prioritize, and manage time effectively. Benefits - Opportunities for learning, development, and growth. - Experiences that connect employees with colleagues. - Laid-back work environment with thoughtful amenities. - Paid Volunteer Time, Paid Holidays, PTO, and winter break week for full-time team members. - Sabbatical opportunities for tenured team members. - Comprehensive Medical, Dental, Vision, and ancillary insurance options. - Maternity and Parental leave benefits. - Employer-paid short-term and long-term disability. - Health and wellness incentives. - 401k matching.

🏢 Summary: Entry-level Product Analyst role supporting product management by defining requirements, creating user stories, and participating in Agile software development processes within a healthcare IT environment. The position involves collaboration with cross-functional teams, product validation, stakeholder communication, and roadmap support. This is an on-site role in Carmel, IN for candidates authorized to work in the U.S. without sponsorship. 🗂️ Requirements: 1–2 years of experience in the Software Development Life Cycle, Experience collaborating with cross-functional teams, Proficiency with Microsoft Office, Understanding of Agile methodology, Strong organizational and time management skills, Strong verbal and written communication skills, Authorization to work in the U.S. without sponsorship 📃 Skills: Agile, Jira, Confluence, Excel, Word, PowerPoint, SDLC 🏢 Description: About the Position Clinical Architecture is seeking an entry level Product Analyst to join the team in the Indianapolis, IN area. The Product Analyst is responsible for supporting the Directors of Product Management in defining requirements and developing user stories. This role will work closely with cross-functional teams throughout the development process and gain hands-on experience in product development, Agile workflows, and stakeholder collaboration. This role is based on-site at the Carmel, IN headquarters, five days a week. While the organization is in-office, flexibility is offered when needed to support work-life balance and business operations. Applicants must be authorized to work in the U.S. without sponsorship. Responsibilities - Collaborate with Directors of Product Management to evaluate input from multiple stakeholders to develop detailed functional and non-functional requirements - Assist in translating business needs into user stories and acceptance criteria - Participate in product validation, testing support, or user acceptance activities - Participate in Agile processes such as backlog refinement, sprint review, release planning, and daily standups - Assess the impact of changes on upcoming projects and releases - Contribute to establishing the product roadmap and communication with key stakeholders - Monitor and evaluate product progress, identifying risks during the process - Provide support to ensure product documentation is considered at each stage of development Qualifications - 1 to 2 years of experience working in the Software Development Life Cycle - Proficient in teamwork, organizational, and time management skills - Comfortable using Microsoft Office (Excel, Word, PowerPoint) - Willingness to learn and grow in a collaborative team environment Preferred Qualifications - Exposure to tools such as Jira Atlassian, Confluence, or other Agile software - 1 to 2 years in a Product Analyst role or similar role - Healthcare experience or familiarity with healthcare terminology - Familiarity with Agile methodology - Interest in the healthcare industry or familiarity with healthcare terms - Familiarity with Project Management methodology Skills - Demonstrate strong interpersonal skills, including group facilitation and conflict resolution skills - Work efficiently with cross-functional teams - Strong verbal and written communication - Effectively multitask, prioritize, and manage time - Critical thinking and analytical abilities - Tenacity in issue resolution - Accuracy, thoroughness, and attention to detail - Highly organized and motivated - Flexible and adaptable to changing priorities Benefits - Opportunities for learning, development, and growth - Experiences that connect employees with colleagues - A laid-back work environment with thoughtful amenities - Paid Volunteer Time, Paid Holidays & PTO, including a winter break week for full-time team members - Sabbatical opportunities for tenured team members - Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees - Maternity and Parental leave benefits - Employer paid Short-term Disability & Long-term Disability - Health and Wellness incentives - 401k Matching

🏢 Summary: Operations Engineer role focused on supporting and maintaining internal and SaaS healthcare IT environments across on-premise, cloud, and hybrid infrastructure. The position involves deployment support, environment reliability, automation, troubleshooting, and collaboration with Engineering, DevOps, and Security teams. This is an on-site role in Carmel, IN supporting scalable and secure production systems. 🗂️ Requirements: 5+ years experience in application implementation, SaaS operations, or technical support roles, Experience supporting production environments, SQL knowledge, Experience with web services and APIs, Basic programming skills in C#, Java, Python, or equivalent, Familiarity with Windows Server and IIS, Knowledge of cloud infrastructure, Ability to support deployments and troubleshooting, High school diploma or GED, Authorization to work in the U.S. without sponsorship 📃 Skills: SQL, SQLServer, C#, Java, Python, Windows, IIS, AWS, Azure, CI/CD, HL7, FHIR, CCDA, APIs 🏢 Description: Operations Engineer (Internal + SaaS) Clinical Architecture is seeking an Operations Engineer (Internal + SaaS) to join the team in the Indianapolis, IN area. This role is responsible for the implementation, operation, and ongoing support of internally facing systems and SaaS environments, which support both internal teams and client-delivered solutions. This position focuses on ensuring SaaS and internal environments are reliable, secure, scalable, and aligned with product and engineering needs. The Operations Engineer will work closely with Engineering, DevOps, Security, and Client Support teams to enable successful client deployments while not directly managing client-hosted environments. This role is based on-site at the Carmel, IN headquarters, five days a week. Applicants must be authorized to work in the U.S. without sponsorship. Responsibilities - Install, configure, maintain, and troubleshoot internally managed and SaaS-hosted environments. - Support application deployments across on-premise, cloud, and hybrid infrastructure. - Partner with Engineering and DevOps teams to support build, release, and deployment processes. - Ensure internal and hosted environments meet availability, performance, and security requirements. - Serve as a technical escalation point for internal teams related to environment or deployment issues. - Maintain documentation for internal platforms, deployment patterns, and environment standards. - Assist with environment readiness to support client implementations and upgrades. - Participate in continuous improvement efforts related to automation, monitoring, and operational maturity. Skills - Strong analytical, troubleshooting, and problem-solving skills. - Proficiency in relational databases; working knowledge of SQL required. - Experience with Microsoft SQL Server preferred. - Experience supporting web services and APIs. - Basic programming experience in C#, Java, Python, or equivalent languages. - Familiarity with Windows Server, IIS, and cloud infrastructure (AWS, Azure, or equivalent). - Experience working with CI/CD pipelines, deployment automation, or environment provisioning preferred. - Familiarity with healthcare interoperability standards (HL7, FHIR, CCDA) is a plus. - Strong written and verbal communication skills. - Ability to work independently while collaborating effectively across teams. - Motivated to continuously learn and expand technical skill sets. Qualifications - High school diploma or GED required; College or University degree preferred. - 5 years of experience in application implementation, internal platform support, SaaS operations, or equivalent technical roles. - Experience supporting internally managed or hosted production environments required. - Experience working with Engineering, DevOps, Infrastructure, or Product Support teams strongly preferred. Benefits - Opportunities for learning, development, and growth. - Experiences that connect you with colleagues. - A laid-back work environment with thoughtful amenities. - Paid Volunteer Time, Paid Holidays & PTO, including a winter break week for full-time team members. - Sabbatical opportunities for tenured team members. - Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees. - Maternity and Parental leave benefits. - Employer paid Short-term Disability & Long-term Disability. - Health and Wellness incentives. - 401k Matching.

🏢 Summary: Software Architect role responsible for technical ownership of a portfolio of software testing products, including TestRail, focusing on scalable architecture design, codebase integrity, and hands-on development. The position combines architectural leadership with active coding in PHP, MySQL, and JavaScript, and close collaboration on product roadmap and releases. It involves driving technical standards, resolving complex issues, and leveraging AI-assisted development practices. 🗂️ Requirements: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field, 6+ years of software engineering experience, At least 2 years in architectural or technical leadership role, Experience with software testing products including TestRail, Proficiency in PHP, Proficiency in MySQL, Proficiency in JavaScript, Strong knowledge of software architecture patterns, Experience with system design, Experience with API-driven development, Familiarity with AI-assisted development practices, Ability to design architectures from product requirements 📃 Skills: PHP, MySQL, JavaScript, API, AI, TestRail, Codility 🏢 Description: ID64562 Join us and receive a $2,000 signing bonus! AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. Why join us If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! :) About the role We are looking for a Software Architect to own all technical matters for a portfolio of software testing products, including TestRail — a leading test case management platform used by QA and engineering teams worldwide. You will design scalable architectures, maintain codebase integrity, guide feature delivery, and contribute hands-on to complex issues using PHP, MySQL, and JavaScript. The role combines deep technical ownership with close collaboration with Product Management on roadmap and release planning. What you will do Develop a deep understanding of the product codebase through hands-on experimentation and exploration; Design scalable, maintainable software architectures that meet both current and evolving product requirements; Assess and shepherd the technical delivery of products to ensure adherence to best practices and architectural standards; Drive continual improvement of development processes, tooling, and engineering workflows; Collaborate with Product Management and other stakeholders, contributing to the product roadmap, requirements, and release schedule; Identify gaps in the technical aspects of the end user experience and propose practical solutions; Estimate software development requirements and effort, propose alternatives, and prioritize development tasks; Contribute hands-on development support for escalated customer issues, diagnosing and resolving complex technical problems directly; Stay current with emerging technologies and industry trends, including AI-assisted development tools and agentic workflows, and assess their applicability to product and process improvement. Must haves Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field; 6+ years of experience in software engineering, with at least 2 years in an architectural or technical leadership role; Strong technical background with experience in software testing products, including TestRail ; Proficiency in core technologies, including PHP , MySQL , and JavaScript ; Solid understanding of software architecture patterns, system design, and API-driven development; Familiarity with AI-assisted development practices and emerging AI capabilities applied to software quality and engineering; Excellent English verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences; Ability to take raw product requirements and develop software architectures and designs to bring products to life; Self-directed, intellectually curious, and relentless in researching options to ensure the best outcomes; Performance and efficiency obsessed. The benefits of joining us Professional growth Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps Competitive compensation We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities A selection of exciting projects Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands Flextime Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive. Meet Our Recruitment Process Asynchronous stage – An automated, self-paced track that helps us move faster and give you quicker feedback: Short online form to confirm basic requirements 30–60 minute skills assessment via Codility – a platform founded in Poland that helps us provide quicker feedback and streamline this stage of the process. 5-minute introduction video Synchronous stage – Live interviews Technical interview with our engineering team (scheduled at your convenience) Final interview with your future teammates If it’s a match — you’ll get an offer!

🏢 Summary: IT Quality Analyst role focused on end-to-end application testing and UAT within a global financial environment. The position involves designing and executing test cases, managing defects, and collaborating with cross-functional international teams across the SDLC. The role ensures high application quality through functional, regression, and data validation testing. 🗂️ Requirements: 3+ years of software QA experience, Experience in end-to-end functional testing, Ability to design and execute test cases, Experience with UAT planning and execution, Proficiency in Agile methodologies, Experience with Jira test management, Knowledge of SDLC processes, Experience in regression testing, Ability to perform data validation, Experience working in distributed teams 📃 Skills: QA, Testing, Agile, Jira, UAT, SDLC, Regression, Functional, DataValidation, TestManagement 🏢 Description: Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in testing analysis, problem solving and communication to Citi’s Wealth Quality Engineering Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview IT Quality Analyst role is located in Warsaw but is part of a dynamic virtual team with members based in the US and India. In this role, you will collaborate closely with various functional groups within Citi Bank, engaging directly with both technology and business teams. You’ll play a key role in fostering effective communication and ensuring seamless collaboration across international teams. Role has responsibility for test case design based on business requirements, test case execution, defect managing within project testing phase. Key responsibilities in this role include collaborating with Technology partners to establish agreements for comprehensive end-to-end coverage during the UAT testing planning phase. This also encompassed the design, execution and completion of UAT testing for assigned projects, all while adhering to timelines within the SDLC process. What you’ll do: Work with a cross-functional and geographically dispersed team of resources to manage application testing for quality assurance, Perform end to end testing of application including requirements understanding, test planning, test case and scenario development, test execution, results analysis and sign off, manage test data, Work with multiple teams to develop, and execute functional and regression testing, Work with regional and functional business managers, application managers, regional production support managers, vendor resources and project team leads to outline service agreements, test plans, environment scheduling, approve test scripts, report metrics, etc. Work with Citi Wealth Quality Engineering teams in an onshore/offshore model Work with teams in a collaborative style to engage partners and proactively manage activities. Improves quality of applications and user satisfaction by minimizing the amount of defects that go into UAT and production, test processes and perform data validation What we’ll need from you: 3+ years of experience in software quality assurance and testing. Proficient in Agile development methodologies. Skilled in end-to-end functional testing, including requirements analysis, test case creation, execution, and sign-off. Expertise in using test management tools, particularly Jira. Experience working in a distributed team model (onshore/offshore) and collaborating with clients, developers, and business users. Proactive, self-sufficient, and takes full ownership of tasks from start to finish. Capable of resolving complex and highly variable technical challenges. Strong communication and diplomacy skills for effective stakeholder management. What we can offer you: By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include: Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program) Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates Employee Assistance Program financed by Employer Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave) Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events. Additional day off for volunteering Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform. Opportunity to receive an annual discretionary incentive award Special offers and discounts for employees Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI-KK1 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Technology Quality ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location Full Time Salary Range: 120 200,00 zł - 190 000,00 zł ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. ------------------------------------------------------ This job opening is for an existing job vacancy. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

🏢 Summary: Senior Testing Analyst role focused on leading and executing User Acceptance Testing and quality assurance activities within complex financial systems, including trading platforms. The position involves designing test strategies, coordinating testers, managing defects, and ensuring applications meet business and technical requirements within the SDLC. It combines hands-on testing with mentorship and stakeholder collaboration in a global IT environment. 🗂️ Requirements: Proven experience in software testing, Experience with User Acceptance Testing (UAT), Knowledge of Software Development Lifecycle (SDLC), Knowledge of Quality Assurance methodologies, Knowledge of operating systems, programming languages and database tools, Experience with defect tracking and change management processes, Experience with automated regression testing tools, Experience testing trading platforms or similar systems, Ability to design test plans, test cases and test scripts, Ability to perform root cause analysis, Ability to coordinate testing activities within projects 📃 Skills: UAT, SDLC, QA, SQL, Regression, DefectTracking, ChangeManagement, TradingPlatforms, Automation, Databases, OperatingSystems 🏢 Description: Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Job Title Testing Senior Analyst Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in testing, problem solving and knowledge of the Software Development Lifecycle. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Testing Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. What you’ll do Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Tests and analyzes a broad range of systems and applications to ensure they meet or exceed specified standards and end-user requirements. Work closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts. Works complex testing assignments. Executes test scripts according to application requirements documentation. Identifies defects and recommends appropriate course of action; performs root cause analyses. Coordinates multiple testers and testing activities within a project. Retests after corrections are made to ensure problems are resolved. Documents, evaluates and researches test results for future replication. Identifies, recommends and implements process improvements to enhance testing strategies. Analyzes requirements and design aspects of projects. Interfaces with client leads and development teams. Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas. Requires in-depth understanding of how own area integrates within IT testing and has basic commercial awareness. Makes evaluative judgments based on analysis of factual information in complicated and novel situations. Participate in test strategy meetings, Requires sound and comprehensive communication and diplomacy skills to exchange complex information. Provide metrics related to the cost, effort, and milestones of Quality activities on a project level Acts as advisor and mentor for junior members of the team. Regularly assumes informal/formal leadership role within teams. What we’ll need from you Testing experience Familiarity with the Software Development Lifecycle (SDLC) and how Quality Assurance methodology fits into the SDLC Knowledge of relevant operating systems, languages and database tools Knowledge of defect tracking systems and processes; including change management Knowledge of automated regression testing tools. Experience of testing trading platforms or similar software. Ability to work under pressure during tight dead lines Requires methodical approach to testing and problem solving. Requires theoretical and analytical skills, with demonstrated ability in planning and operations Excellent communication and stakeholder management skills with a proactive attitude, always seeking opportunities to add value Specific software languages will be dependent of area of business What we can offer you By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include: Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program) Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates Employee Assistance Program financed by Employer Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave) Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events. Additional day off for volunteering Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform. Opportunity to receive an annual discretionary incentive award Special offers and discounts for employees Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.